Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 185 NHTSA owner-reported complaints for the 1999 Mercury Villager. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 185 · page 1 of 8
WHEN STOPPED AT LIGHT, UPON ACCELERATING WHEN THE LIGHT TURNS GREEN, THE ACCELERATOR IS HARD TO PRESS. IT DOES NOT DEPRESS. YOU HAVE TO EITHER PRESS TOO HARD OR PUMP A FEW TIMES FOR IT TO GET GOING. THIS IS VERY DANGEROUS WHEN YOU ARE TAKING A LEFT TURN ON A SOLID GREEN LIGHT WITHOUT A GREEN ARROW. YOU MAY STALL AND THEN LUNGE FORWARD INTO AN ONCOMING CAR *TR
TRIED TO SLIGHTLY DEPRESS THE ACCELERATOR TO MOVE UP IN TRAFFIC BUT ACCELERATOR WAS STUCK AND HAD TO APPLY MORE FORCE TO DEPRESS ACCELERATOR CAUSING VEHICLE TO LUNGE FORWARD NEARLY CAUSING A COLLISION WITH THE VEHICLE IN FRONT OF US. REAR PASSENGER SIDE SEAT BELT WILL NOT EXTEND TO ALLOW IT TO BE PUT ON. *TR
TL* THE CONTACT OWNS A 1999 MERCURY VILLAGER. THE CONTACT STATED THAT THE VENTILATION BLOWER WOULD NOT EMIT AIR OR HEAT WHEN THE AIR CONDITIONER OR HEATER WAS ACTIVATED. THE VEHICLE WAS INSPECTED BY THE OWNER AND HE NOTICED THAT THE POWER RESISTOR HAD OVERHEATED AND BURNED AND WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE VIN WAS NOT AVAILABLE.
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHILE THE CONTACT WAS PULLING INTO A PARKING SPACE THE VEHICLE SUDDENLY SURGED FORWARD WITHOUT WARNING CAUSING THE CONTACT TO CRASH INTO A POLE. THE CONTACT PREVIOUSLY NOTICED THAT THE VEHICLE WOULD SURGE FORWARD WHENEVER IT CAME TO A STOP. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP. THERE WERE NO PRIOR WARNINGS. THE VIN WAS NOT AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 140,000.
I HAVE A 1999 MERCURY VILLAGER, PERIODICALLY THE GAS PEDAL WILL BE VERY HARD TO PUSH. IT ACTUALLY GOT STUCK ACCELERATING ONCE. I HAVE RESEARCHED THIS ONLINE AND HAVE FOUND MANY MANY COMPLAINTS ABOUT THIS SITUATION. I HAVE FOUND THAT MERCURY HAS RECALLED THE MOUNTAINEER (CAMPAIGN # 00V422000) FOR THIS "EXACT" ISSUE BUT HAS TAKEN NO ACTION WITH THE VILLAGER. I HAVE REPLACED THE WHOLE THROTTLE BODY ONCE, SOON AFTER I PURCHASED THE VAN, BUT AFTER THE WARRANTY HAD EXPIRED. AS I RECALL IT WAS AT A $600 EXPENSE TO ME. I WOULD LIKE TO KNOW WHAT IS BEING DONE ABOUT THIS ISSUE. THANK YOU. *TR
1999 MERCURY VILLAGER MINI VAN PROBLEM HEADLIGHTS KEEP BLOWING OUT, CANNOT USE HIGH BEAMS WITHOUT HEARING SOME CRACKLING ON HIGHBEAM SWITCH WHEN PUTTING ON HIGH BEAMS. I JUST REPLACE THE BULB AND NOT USE HIGHBEAMS. ALSO GAS PEDAL STICKS MOST OF THE TIME WHEN YOU EXCEL ESPECIALLY WHEN IT IS DAMP OUT, I STEP ON THE PEDAL AND IT JERKS FORWARD BECAUSE IT'S STUCK WHEN I FEEL IT IS STUCK WHEN EXCELLING FROM STOP I USUALLY STEP ON THE BRAKE THEN THE GAS AND LET OFF THE BRAKE SLOWLY. I HAVE BEEN LUCKY THERE HASN'T BEEN AN ACCIDENT YET. *TR
THE 1999 THROUGH 2000 MERCURY VILLAGER VANS HAVE A DEFECTIVE THROTTLE BODY ASSEMBLY. MY GAS PETAL STARTED STICKING ON MY VILLAGER VAN LATE LAST YEAR. I FINALLY HAD THE THROTTLE BODY ASSEMBLY CLEANED AND THROTTLE CONTROL SENSOR REPLACED IN JANUARY, AFTER SEVERAL FAILED ATTEMPTS BY THE MERCURY DEALERSHIP TO RECTIFY THIS PROBLEM. I HAD ANOTHER MECHANIC REPLACE THE FAILED THROTTLE BODY CONTROL SENSOR (IN MAY)AFTER ONLY 4 MONTHS (PART WAS GUARANTEED FOR 12 MONTHS) AND THE THROTTLE BODY WAS OK FOR A SHORT PERIOD OF TIME AND NOW IT'S STICKING AND THE GAS PETAL IS HARD TO DEPRESS. IT IS A MAJOR ACCIDENT HAZARD BECAUSE YOU NEED TO KNOW THAT YOU CAN PULL OUT SAFELY FROM AN INTERSECTION OR ACCELERATE WHEN ENTERING A RAMP ON THE INTERSTATE. WITH THIS PROBLEM YOU HAVE TO PRESS THE GAS PETAL HARDER THAN NORMAL AND THEN YOU FEEL LIKE YOU ARE GETTING WHIPLASH BECAUSE THE PETAL WILL UNSTICK AND YOU SHOOT FORWARD. OUR CAR HAD A CHECK ENGINE LIGHT THAT CAME ON AND IT WAS ALSO ASSOCIATED WITH THIS PROBLEM. FROM THE CONTENTS OF THIS ARTICLE, I BELIEVE THAT MERCURY AND NISSAN ARE COMPLETELY AWARE THIS DANGER. HTTP://WWW.ENQUIRER.COM/EDITIONS/2004/08/20/BIZ_VILLAGERSUIT20.HTML PLEASE INVESTIGATE THIS ISSUE AND FORCE MERCURY & NISSAN TO RECALL ALL OF THESE VEHICLES AND AGREE TO REPLACE THE THROTTLE BODY ASSEMBLY FREE OF CHARGE. WHEN YOU HAVE TAKEN CARE OF YOUR VEHICLE MAINTENANCE WISE AND THE MANUFACTURER KNOWS THERE IS A SAFETY PROBLEM AND DOES NOTHING, THEN THEY SHOULD BEAR THE BRUNT OF THEIR FAULTY DESIGN AND BE LIABLE FOR ANY INJURIES OR DEATHS ASSOCIATED WITH THIS ISSUE. MORE LINKS BELOW HTTP://WWW.ALLWORLDAUTO.COM/COMMENTS/MERCURY_VILLAGER_COMMENTS_AND_COMPLAINTS_101-573-1.HTML. *TR
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHEN COMING TO A COMPLETE STOP AT AN INTERSECTION, THE CONTACT NOTICED A STRONG GASOLINE ODOR COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP AND A TECHNICIAN DETERMINED THAT THE FUEL RETENTION STRAPS FAILED, WHICH CAUSED THE SPOT WELLS TO SEPARATE. THE REPAIR WOULD COST $800. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 99V205001 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING); THEREFORE, NO COMPENSATION WOULD BE PROVIDED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 167,000.
1999 MERCURY VILLAGER ESTATE MINI-VAN. PURCHASED NEW IN 1999. OWNED BRIEFLY WHEN GAS PEDAL STUCK, BUT IF KICKED DOWN ON RELEASED. OF COURSE, THE VEHICLE WOULD JUMP FORWARD FROM THE HARD KICK ON THE ACCELERATOR. THE PROBLEM WAS CORRECTED BY REPLACING THE THROTTLE BODY...ONLY FOR A SHORT TIME THOUGH. WHEN IT HAPPENED AGAIN AFTER THE MANUFACTURER'S WARRANTY PERIOD A QUICK 20 MINUTE CLEANING OF THE INSIDE OF THE THROTTLE BODY FIXED THE PROBLEM...AGAIN FOR A WHILE. THIS STICKING OR THE THROTTLE MOST OFTEN CAUSES A DELAY IN THE FORWARD MOTION OF THE VEHICLE; HOWEVER, IT HAS ALSO OCCURRED WHEN I WAS TRYING TO STOP AND IN ORDER NOT TO RUN INTO ANOTHER STOPPED VEHICLE THE IGNITION HAD TO BE TURNED OFF OR PLACED IN NEUTRAL. I THOUGHT OF REPORTING THIS WHEN I SAW ON A MERCURY BLOG PAGE THAT MANY OTHERS HAVE EXPERIENCED THIS SAME PROBLEM. *TR
NO INCIDENTS AS OF YET. BOUGHT A 1999 MERCURY VILLAGER ESTATE, THE THROTTLE BODY WILL NOT LET THE VAN IDLE AT NORMAL SPEEDS. YOU CAN NOT STOP, VAN GOES AUTOMATICALLY, RPM AT 3000, ALL THE TIME. YOU TAKE YOUR FOOT OFF THE GAS , IT WILL GO 35MPH ALL DAY LONG, YOU TRY TO STOP THAT. WHEN YOU COME TO A STOP LIGHT, VERY HARD TO STOP, AND HARD TO KEEP IT STOPPED. I SEARCHED THE WEB, AND THERE 100'S & 100'S OF COMPLAINTS OF THIS PROBLEM, WITH NO RECALLS, , HOW CAN THIS HAPPEN. FOR ALL YEARS OF THAT VAN,1997,1998,1999,2001,2002. THIS A CRASH WAITING TO HAPPEN. SEARCH THE WEB FOR INFO, YOU WILL SEE. THIS A VERY BAD THING, PEOPLE MUCH HAVE GOTTEN INTO CRASHES..... *TR
COMPLAINING ABOUT A 1999 MERCURY VILLAGER NOT HAVING A LATCH SYSTEM IN THE BACK SEATS. *TR
TL*THE CONTACT OWNS A 1999 MERCURY VILLAGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT NOTICED THAT THE TIRE WAS COMPLETELY FLAT. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT AIR WAS LEAKING OUT OF THE STEEL WHEEL. THE DEALER REPLACED THE WHEEL AS A FREE REMEDY. THREE YEARS LATER, WHILE DRIVING APPROXIMATELY 25 MPH, THE FAILURE RECURRED. HE TOOK THE VEHICLE TO A LOCAL TIRE SHOP AND THEY STATED THAT THE TIRE WAS IN GOOD CONDITION, BUT THE STEEL WHEEL WAS CAUSING THE FAILURE. FIVE YEARS LATER, THE FRONT PASSENGER SIDE TIRE FAILED AND THE STEEL WHEEL HAD TO BE REPLACED. THE DRIVING CONDITIONS AND SPEED WERE NOT FACTORS. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE WAS 48,000.
1999 MERCURY VILLAGER ENGINE CAUGHT FIRE AFTER STOPPING. CONSUMER STATES THAT THE ENGINE CAUGHT FIRE AFTER STOPPING AT THE GAS PUMP. THE FIRE WAS EXTINGUISHED. *KB (OHIO TRAFFIC CRASH REPORT # 10-0074-90) *JB
PURCHASED VEHICLE ONE WEEK AGO, SINCE THEN WHENEVER I AM GOING FROM PARK TO DRIVE THE VEHICLE ACCELERATES ON ITS OWN REVVING THE ENGINE AT 5,000 RPMS MAKING IT VERY HARD TO STOP VEHICLE WHILE APPLYING THE BRAKES. YOU HAVE TO SHUT VEHICLE OFF AND THEN PUT IT IN PARK, THEN TRY IT AGAIN. SOMETIMES IT WORKS AND OTHER TIMES ITS WORSE!!! THIS VEHICLE IS VERY UNSAFE AND SHOULD BE TAKEN OFF THE STREETS, OR FIXED PROPERLY BY THE MANUFACTURER!!! I AM VERY SCARED TO DRIVE THIS VEHICLE WITH MY KIDS IN IT, FOR WE MIGHT HAVE AN ACCIDENT. THIS HAS HAPPENED EVERYDAY SINCE WE PURCHASED THIS VEHICLE!!!! *TR
VEHICLE WAS BEING DRIVE WHEN AUTOMATIC TRANSMISSION FAILED AND REVERTED BACK TO FIRST GEAR. AFTER STOPPING, TURNING OFF ENGINE, AND RESTARTING, VEHICLE WOULD NOT COME OUT OF FIRST GEAR WHEN BEING DRIVEN. VEHICLE WAS SUBSEQUENTLY TOWED TO DEALERSHIP , CARMAN FORD IN NEW CASTLE DE), BUT WAS UNABLE TO DIAGNOSE PROBLEM. DEALERSHIP REPORTED THAT THEY COULD NOT DUPLICATE. VEHICLE WAS PICKED UP BY OWNER AND BEGAN TO DRIVE IT HOME WHEN PROBLEM RE-OCCURRED. VEHICLE IS NOW AT COTTMAN TRANSMISSION IN WEST CHESTER PA WHO DIAGNOSE METAL SHAVINGS IN THE TRANSMISSION WELL (MINUTE FRAGMENTS) THAT MAY OR MAY NOT BE CAUSING THE PROBLEM.*AK
I SENT THIS LETTER TO THE FORD MOTOR COMPANY. NO REPLY YET. I ALSO HAVE COPIES OF THE WORK THAT WAS DONE TO THE VAN. I HOPE YOU CAN HELP. THANK YOU VERY MUCH. ON THURSDAY MAY 3, 2007 WE WERE DRIVING, WITH MY WIFE BEING THE DRIVER, NORTH ON U.S. 441 IN FLORIDA. AS WE PASSED A TRUCK WE HEARD A GROWLING NOISE. IT WAS OUR VAN. I-75 THE TRAFFIC WAS STOPPED UP FROM AN ACCIDENT SO WE TOOK A PARALLEL ROAD TO THE NORTH. THE VAN WAS STILL GROWLING. WHEN WE GOT TO U.S. 27 I TOLD HER WE HAD BETTER FIND A MERCURY DEALER AND SEE WHAT THE PROBLEM WAS. WE TURNED BACK INTO OCALA AND STOPPED AT A SMALL INDEPENDENT USED AUTO SALES BUSINESS. WE WERE TOLD THE MERCURY DEALERSHIP WAS JUST DOWN THE STREET, SO WE GOT BACK INTO THE VAN AND PROCEEDED TO START OUT. MY WIFE HAD TO BACK UP A LITTLE TOWARD BUSY U.S. 441. THEN SHE SCREAMED ?I HAVE NO BRAKES!? QUICKLY SHE PUT THE VAN INTO DRIVE AND IT SCREECHED AND LUNGED FORWARD. NOW WE WERE HEADED TOWARD A CHAIN-LINK FENCE. STILL NO BRAKES, SO SHE WAS SMART ENOUGH TO TURN OFF THE KEY AND WE STOPPED TWO FEET FROM THE FENCE. NEEDLESS TO SAY SHE WAS MY HEROINE. WE GOT OUT AND SHE SAID, ?LOOK AT THIS HUB CAP.? THE PLASTIC CONNECTORS THAT HOLD IT TO THE WHEEL WERE MELTED AND THE CAP HAD FALLEN OFF. THE WHEEL WAS TOO HOT TO TOUCH. BOTH FRONT WHEELS WERE VERY HOT AND NOW YOU COULD SMELL BRAKE FLUID. WE CALLED A WRECKER AND THE PEOPLE THAT OWNED THE AUTO SALES STORE GAVE US A TIRE STORE THAT WAS SUPPOSE TO BE THE BEST IN THE AREA. I CALLED THEM AND THEY WOULD TAKE US IN RIGHT AWAY. APPARENTLY THE WHEEL CYLINDERS ENGAGED ON THE FRONT OF THE VAN AND THE INTENSE HEAT FROM FRICTION BUILT UP HAD MELTED THE BRAKE HOSES. WE ARE SURE GLAD WE HAD NOT VENTURED ONTO I-75. IS THIS A MANUFACTURER?S DEFECT THAT HASN'T BEEN FOUND YET? *TR
GAS PEDAL GETTING STUCK. ALMOST HITTING A PEDESTRIAN. TOOK IT TO DEALER. DEALER MECHANIC CLEANS THE THROTTLE BODY IT WORKS FOR FEW DAYS BUT THE PROBLEM KEEPS RECURRING. *JB
MY 1999 MERCURY VILLAGER WITH APPROX 39K MILES STARTED SHOWING THIS PROBLEM IN APRIL 2006. WHEN I PRESS THE GAS PEDAL AFTER THE LIGHT TURNS GREEN, THE PEDAL DOES NOT DEPRESS. I PRESS HARDER, IT FINALLY DEPRESSES, BUT THE VAN LUNGES FORWARD. ONE TIME I GOT HONKED FROM BEHIND. THIS HAPPENED ABOUT 5 TIMES. I WAS PLANNING ON TAKING IT TO THE SHOP. THEN A FEW DAYS LATER THE VAN STARTED TREMBLING DURING IDLE AND THE "SERVICE" INDICATOR CAME ON. I TOOK IT TO THE SHOP ON APRIL 29TH. THEY CHARGED ME APPROX $550 TO REPLACE ONE FUEL INJECTOR AND CLEAN THE THROTTLE BODY AND OTHER FUEL INJECTORS. YESTERDAY, MAY 3RD THE VAN DID THE SAME THING WITH A STUCK GAS PEDAL. I SEARCHED ON THE INTERNET AND FOUND SEVERAL COMPLAINTS OF THIS NATURE. PLEASE LET ME KNOW WHAT OPTIONS I HAVE. *JB
ACCELERATOR PEDAL FREQUENTLY STICKS IN UP-POSITION ON 1999 MERCURY VILLAGER; MOSTLY WHEN VEHICLE IS STOPPED. PROBLEM HAS BEEN ONGOING SINCE PURCHASE TWO YEARS AGO. *NM
1999 MERCURY VILLAGER- GAS PEDAL STICKS. CAR ALSO SMELLS LIKE ROTTEN EGGS AFTER IT HAS WARMED UP. SOMETIMES THE SMELL GOES AWAY. *JB
DT*: THE CONTACT STATED THE ACCELERATOR PEDAL STICKS. THE PEDAL MUST BE DEPRESSED HARD IN ORDER TO RELEASE. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES. THE FIRST TWO TIMES THE DEALER WAS UNABLE TO LOCATE THE SOURCE OF THE PROBLEM. THE LAST TIME THE DEALER DETERMINED THE THROTTLE NEEDED TO BE REPLACED.
FOR MORE TIMES THAN I CAN REMEMBER, I AGAIN TODAY HAD THE AGONIZING EXPERIENCE OF MY VEHICLE STEERING LOCKING UP WHILE TRYING TO STEER IT. I HAVE A 1999 MERCURY VILLAGER THAT WAS PURCHASED NEW IN 1999. ON NUMEROUS OCCASIONS SINCE THEN I HAVE HAD MY VEHICLE IN AT FORD DEALERSHIPS WITH THE COMPLAINT OF THE STEERING LOCKING UP. THIS CAN OCCUR AT ANY GIVEN MOMENT WHEN MAKING A TURN. IT SEEMS TO HAPPEN ESPECIALLY WHEN THE WEATHER IS DAMP. I HAVE HAD SEVERAL CLOSE CALLS. EVERY TIME I HAVE TAKEN THE VEHICLE IN THEY NEVER FIND ANYTHING WRONG WITH THE STEERING. AFTER ANOTHER NEAR MISHAP TODAY I AM VERY RELUCTANT TO DRIVE THIS VEHICLE BECAUSE OF THE POTENTIAL DANGER. I AM EXTREMELY FRUSTRATED THAT THIS HAS BEEN OCCURRING EVERY SINCE I HAVE HAD THE VEHICLE AND NO ONE SEEMS TO LISTEN. AS STUPID AS THIS MAY SOUND, I HAVE TOLD SEVERAL FAMILY MEMBERS, CLOSE FRIENDS AND CO-WORKERS ABOUT MY ORDEAL. I HAVE INSTRUCTED THEM TO PURSUE LEGAL ACTION IN THE EVENT THAT I AM EITHER KILLED OR SERIOUSLY INJURED IN A ACCIDENT INVOLVING THIS VEHICLE. *NM
THE THROTTLE STICKS IN THE CLOSED POSITION, REQUIRING AN INORDINATE AMOUNT OF FORCE ON THE ACCELERATOR PEDAL TO OPEN THE THROTTLE. ONCE SUFFICIENT FORCE IS APPLIED TO OVERCOME THE RESISTANCE, THE VEHICLE WILL LUNGE FORWARD UNEXPECTEDLY, AND HAS THE POTENTIAL TO CAUSE DAMAGE OR INJURY. THIS PROBLEM HAS SUPPOSEDLY BEEN CORRECTED BY THE DEALER CLEANING THE THROTTLE BODY ASSEMBLY, AT MY EXPENSE. HOWEVER, BASED ON THE REPORTS FROM OTHER COMPLAINANTS, THE PROBLEM IS LIKELY TO RECUR AND BE A CONTINUAL HAZARD. *JB
DT: THE CONSUMER STATES THAT APPROXIMATELY A YEAR AGO THE ACCELERATOR PEDAL BEGAN TO STICK IN THE UP POSITION. WHEN HE TRIED TO GO SLOW FROM THE STOP POSITION IT WOULD NOT WORK, CAUSING HIM TO PLACE MORE PRESSURE ON THE PEDAL CAUSING THE VEHICLE TO LURCH. THE CONSUMER TOOK THE VEHICLE TO THE SERVICE DEALER, AND THEY SUGGESTED THAT HE PLACE A FUEL INJECTION CLEANER IN THE AIR FILTER, WHICH HELPED, BUT THE PROBLEM RECURRED. *AK *SC
ALMOST EVERY TIME I DRIVE THE VAN, THE ACCELERATOR HAS AT LEAST ONCE INCIDENT WHEN IT IS NON-RESPONSIVE. I HAVE TO HIT THE ACCELERATOR WITH MY FOOT HARD TO GET THE CAR TO MOVE. IF THE CAR DOES RESPOND THEN WE ACCELERATE RAPIDLY. SOMETIMES IT TAKES MORE THAN ONE DEPRESSION ON THE ACCELERATOR TO GET ACTION. IF A CAR IS COMING TOWARD ME I CANNOT RAPIDLY AVOID AN ACCIDENT. I CANNOT DEPEND ON THE CAR TO PERFORM. THIS IS A DEFINITE HAZZARD WHICH NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THIS IS A 1999 MERCURY VILLAGER VAN.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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