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2020 Porsche 911 Carrera

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Jan 28, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Sep 8, 2021
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2020 Porsche 911 Carrera, most frequently naming the interior & seats category. 5 safety recalls have been issued covering this model year; and 528 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Interior & seats1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

View all 5

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
21V697000

SERVICE BRAKES, HYDRAULIC:CRITICAL FASTENERS; SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS

Sep 8, 2021
11 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020-2021 911 Carrera and Taycan vehicles. The pressure input rod connection on the brake booster may be loose and could detach.
The risk: A detached pressure input rod will cause the brake pedal to fail, increasing the risk of a crash.
The remedy: Dealers will repair or replace the brake booster as necessary, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMB9.
Porsche Cars North America, Inc.Manufacturer number AMB9View on NHTSA.gov
21V201000

SUSPENSION:REAR

Mar 24, 2021
7 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche 911 Speedster, 2020 Porsche 911 Carrera S Coupe, Carrera 4S Coupe, and Carrera S Cabriolet vehicles. The screw connection on the rear axle upper control arm may be loose.
The risk: A loose connection may fail, causing driving instability and increasing the risk of a crash.
The remedy: Porsche will notify owners, and dealers will rework and tighten the screw connection on the rear axle upper control arm, free of charge. Owner notification letters were mailed May 21, 2021. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AMA6.
Porsche Cars North America, Inc.Manufacturer number AMA6View on NHTSA.gov
20V381000

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT

Jul 1, 2020
14 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Porsche 911 Carrera 4S Coupe vehicles. The front axle differential bracket may not have been tightened correctly. If it comes loose, the differential could potentially cause damage to surrounding components.
The risk: Components such as the fuel tank or drive shafts may become damaged from the loose differential. Damage to the fuel tank can result in fuel leakage, which in the presence of an ignition source may increase the risk of a fire.
The remedy: Porsche will notify owners, and dealers will remove the front axle differential to check the screw threads, and to inspect surrounding components for any consequential damage. Depending on the inspection result, the front axle differential will be reinstalled or replaced using new screw joints torqued to the required specification. All work will be performed free of charge. The recall began August 20, 2020. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is ALA8.
Porsche Cars North America, Inc.Manufacturer number ALA8View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Interior & seats
Filed Jan 28, 2025

The contact owns a 2020 Porsche 911 Carrera. The contact stated that the driver’s and passenger’s seat release straps failed to operate as intended to allow passengers in the rear of the vehicle to enter or exit as needed. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10.

NHTSA ID
11639050
Incident
May 1, 2020
Mileage
10 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

ASB2

BACK OVER PREVENTION: WARNINGS; ELECTRICAL SYSTEM

Re-Programming Assistance System Control Unit (Stop Delivery/Recall Campaign)

74/25

AIR BAGS

Belt Lock Warning on Driver Side Permanently Active / No Fault Memory Entries: Delete Airbag Control Unit Fault Memory (SY 74/25)

18/26

POWER TRAIN

Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 Carrera by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024000—
2023010—
2022010—
2021010—
2020Viewing150—
2017120—
2016000—
2015000—
2014310—
2013311—
2012030—
2011010—
2010010—
2009010—
2008010—
2007010—
2006010—
2005310—
2004710—
2003320—
2002430—
2001110—
2000220—
1999132038.5
1998000—
1997100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.