RoadVitals

2017 Porsche 911 Carrera

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
1
Latest Apr 10, 2017
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
2
Latest Mar 2, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 1 NHTSA owner-reported complaint for the 2017 Porsche 911 Carrera, most frequently naming the fuel system category. 2 safety recalls have been issued covering this model year; and 441 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Fuel system1100.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

2 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Mar 2, 2017
120 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2016 911 GT3 RS and 911 R vehicles and 2017 911 Carrera, 911 Carrera Cabriolet, 911 Carrera 4, 911 Carrera 4S, 911 Carrera 4S Cabriolet, 911 Carrera S, 911 Carrera S Cabriolet, 911 Targa 4, 911 Targa 4S, 911 Turbo S, 911 Turbo S Cabriolet, 718 Boxster, 718 Boxster S, 718 Cayman and 718 Cayman S vehicles. The passenger frontal air bag inflator initiator may fail to ignite during a crash.
The risk: If the air bag inflator initiator fails to ignite, the passenger frontal air bag will not deploy, increasing the risk of injury in the event of a crash.
The remedy: Porsche will notify owners, and dealers will replace the affected air bags, free of charge. The recall began May 15, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH03.
Porsche Cars North America, Inc.Manufacturer number AH03View on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

Jan 25, 2017
4,090 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 911 Carrera, 911 Carrera S, 911 Carrera 4, 911 Carrera 4S, 911 Targa 4, 911 Targa 4S + GTS, 911 Carrera Cabriolet, 911 Carrera S Cabriolet, 911 Carrera 4 Cabriolet, 911 Carrera 4S Cabriolet, 718 Boxster, 718 Boxster S, 718 Cayman, and 718 Cayman S vehicles. The screws that fasten the fuel collection pipes in the engine compartment may shear off, resulting in a fuel leak.
The risk: A fuel leak in the presence of an ignition source increases the risk of a fire.
The remedy: Porsche will notify owners, and dealers will install improved fastening screws, free of charge. The recall began March 27, 2017. Owners may contact Porsche customer service at 1-800-767-7243. Porsche's number for this recall is AH01.
Porsche Cars North America, Inc.Manufacturer number AH01View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Fuel system
Filed Apr 10, 2017

TL* THE CONTACT OWNS A 2017 PORSCHE 911 CARRERA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V054000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT REACHED OUT TO THE MANUFACTURER, BUT THEY HAD NOT YET RESPONDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10971746
Incident
Apr 10, 2017

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

No. D808

ELECTRICAL SYSTEM

Parts Information for Parts Withdrawal - Ambient Light

No. D767-1

AIR BAGS; ELECTRICAL SYSTEM; SEATS

Parts Information for Parts Withdrawal - Repair Set for Seat Occupied Sensor

No. D807

ENGINE; STRUCTURE:BODY

Parts Information for Parts Withdrawal - Various Parts. Parts covered by this bulletin include various part numbers for Oil Separator, Shelf, and Hinge.

No. D806

ELECTRICAL SYSTEM

Parts Information for Parts Withdrawal - Control Unit for Camera

No. 2331-2

ELECTRICAL SYSTEM

Advanced Technical Information for VTS Remote Services Fail due to False 3G

No. 2529-1

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING; ELECTRICAL SYSTEM; LANE DEPARTURE: BLIND SPOT DETECTION; LANE DEPARTURE: WARNING; STRUCTURE:BODY

Advanced Technical Information for Paint Thickness or Decals Affecting Corner Radar Sensor Operation

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 Carrera by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000—
2025000—
2024000—
2023010—
2022010—
2021010—
2020150—
2017Viewing120—
2016000—
2015000—
2014310—
2013311—
2012030—
2011010—
2010010—
2009010—
2008010—
2007010—
2006010—
2005310—
2004710—
2003320—
2002430—
2001110—
2000220—
1999132038.5
1998000—
1997100—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.