RoadVitals

2014 Porsche 911 Carrera

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
3
Latest Jan 25, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
1
Latest Oct 17, 2013
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
2
1 injuries, 0 deaths reported

Overview

Our database contains 3 NHTSA owner-reported complaints for the 2014 Porsche 911 Carrera, most frequently naming the engine, electrical and fuel system categories. 1 safety recall has been issued covering this model year; and 411 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Engine240.0%
  • Electrical120.0%
  • Fuel system120.0%
  • Visibility120.0%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

1 campaign cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

ELECTRICAL SYSTEM; SEATS

Oct 17, 2013
81 units potentially affected
The defect: Porsche Cars North America, Inc. (Porsche) is recalling certain model year 2014 Boxster, Boxster S, Cayman, Cayman S and 911 Carrera (S, Cabriolet, S Cabriolet, 4, 4S, 4 Cabriolet, 4s Cabriolet) vehicles manufactured September 2, 2013, through September 23, 2013. In the affected vehicles, the passenger seats may be equipped with defective wiring harnesses resulting in intermittent contact with the harness plug.
The risk: The intermittent plug may cause the passenger seat frontal and knee airbags may be deactivated. In the event of a crash necessitating airbag deployment, this may increase the risk of injury to the front passenger.
The remedy: Porsche will notify owners, and dealers will replace the front passenger seat free of charge. The recall began on December 11, 2013. Owners may contact Porsche at 1-770-290-3500. Porsche's recall number is AD04.
Porsche Cars North America, Inc.Manufacturer number AD04View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Engine
Filed Jan 25, 2018
Fire reported

TL* THE CONTACT OWNED A 2014 PORSCHE 911 CARRERA. WHILE DRIVING 15 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE, BUT NOT UNTIL THE VEHICLE WAS TOTALLY DESTROYED. THERE WERE NO INJURIES. A FIRE REPORT WAS FILED. PORSCHE WALNUT CREEK (2555 N MAIN ST, WALNUT CREEK, CA 94597, (925) 280-4900) AND THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. *TT *TR

NHTSA ID
11064801
Incident
Jan 16, 2018
Mileage
24,000 mi
ElectricalEngineFuel system
Filed Aug 19, 2017
Fire reported1 injury reported

DRIVING NORMALLY. LOSS OF POWER. MESSAGE INDICATED REDUCED ENGINE POWE OK TO DRIVE. TRIED TO PULL OVER TO SHOULDER. CAR STALLS IN MIDDLE OF HIGH TRAFFIC HIGH SPEED HIGHWAY. SMOKE APPEARED. COULD NOT GET OUT OF CAR FOR FEAR OF BEING HIT. AT SAME TIME WORRIED ABOUT BEING REAR ENDED. SMOKE THICKENS. FLAMES OUT OF ENGINE COMPARTMENT BUT I DID SEE IT. ALMOST REAR ENDED. PERSON STOPPED AND GOT ME OUT OF THE CAR. A MINUTE LATER FLAMES BUILD AND PENETRATE FIRE WALL. QUICKLY SPREAD TO INTERIOR AND THE CAR WAS ENGULFED IN FLAMES. 1 MINUTE MORE IN THE CAR AND I WOULD HAVE BEEN BURNT OR DEAD. SHAMED IF I WAS REAR ENDED. DANGEROUS AND TRAUMATIC.

NHTSA ID
11016371
Incident
Aug 18, 2017
Mileage
15,000 mi
Visibility
Filed Apr 21, 2014

TL* THE CONTACT OWNS A 2014 PORSCHE 911 CARRERA. THE CONTACT STATED THAT THE SUNLIGHT EXHIBITED AN EXCESSIVE GLARE THROUGH THE FRONT WINDSHIELD, WHICH OBSTRUCTED HIS VISION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY STATED THAT THE VEHICLE WAS FUNCTIONING AS DESIGNED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 10.

NHTSA ID
10584038
Incident
Apr 5, 2014
Mileage
10 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

TSTR 2642

Porsche Tester Software Update Information Software Version: 44.300.000

SPTL 2607a

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

101/25

ELECTRICAL SYSTEM

PCCM+ 9x1.I

SPTL 2607

VAS 621001A Matrix Headlamp Aimer – Automatic Shipment / Maha Installation

18/26

POWER TRAIN

Warranty Information: Warranty Extension for Transmission Electronics Control Unit (18/26)

13/26

ENGINE

Allocation of Approved Engine Oils MY 2027 (13/26)

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Porsche 911 Carrera by model year
YearComplaintsRecallsInvestigationsIssue Index
2026000
2025000
2024000
2023010
2022010
2021010
2020150
2017120
2016000
2015000
2014Viewing310
2013311
2012030
2011010
2010010
2009010
2008010
2007010
2006010
2005310
2004710
2003320
2002430
2001110
2000220
1999132038.5
1998000
1997100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.