Owner-reported complaints naming the body or structure system, filed with NHTSA
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Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2014 RAM 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 39 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 39, in the owner's own words
2014 Ram 1500 Fuel tank strap frame brackets corroded causing fuel tank to fall unsupported. 2009-2012 Ram pickup trucks were recalled (Recall U04 / NHTSA 18V-160) for this exact safety problem. Why isn't the 2014 Ram pickup covered under this recall?
Tailgate was dropping open while driving, and sometimes would not latch when shut without slamming it several times. Took it to Gupton Dodge Dealership 37172 and they performed the recall. A few months later the same problems started occurring again, then after a while longer the tailgate actually would not open at all anymore. I took it back to the same dealership to notify them that their recall repair failed. They told me the recall had already been done and it was working when it left their shop, so I would need to pay for any further repairs which would require replacing the entire actuator assembly. I brought the truck back home and removed the tailgate latch cover to assess the problem myself. I found that the original actuator was still on and had never been replaced in the recall work. I also found that by cleaning up the metal actuator parts with carb cleaner spray, and lubing it with dry lube and white lithium grease at critical movement spots, the actuator and tailgate latches started working perfectly again. I now realize that they very likely did the same thing for the recall, just cleaned and lubed it, and no parts replaced or added. I expect it will now work for another few more months before dust and moisture will cause it to need cleaning and lubing again in order to keep it working. Serious safety hazard, not just from dropped cargo! My wife closed tailgate once while my 6 year old grandson was standing next to her. As soon as she stepped away the heavy tailgate fell open hard, missing my grandson's head by inches. Dealers are just doing a quick, cheap, temporary fix to say they met their obligation, and are perpetuating the danger. Even if the actuator assembly is replaced with the OEM part, it will also fail from normal dust & moisture over time. The recall needs to require the actuator assembly to be REPLACED with an IMPROVED DESIGN that will not fail from normal dust and moisture, since it is not in a sealed compartment.
This is getting ridiculous. Every time my vehicle is washed at the dealership with the high power jets, water gets into the vehicle from the third brake light and blows the bulb. As a disabled vet, it is getting impossible to climb into the bed and replace. This time, I took it to the dealership, which they replaced. They solution? The third brake light unit needs to be sealed, including on all the other Rams including the news one. If Stellantis is aware of this, why is this not a recall? Their next recommendation? Stop getting the truck washed. Is dirty Rams everywhere the advertisement Stellatis wants? The new slogan should be, "buy a Ram, just don't wash it...ever". The third brake light bulb will not blow when the truck is detailed or it a normal to light rain. Between the heavy rains and the dealership's high powered water jets, there is a permanent water stain on my headliner. The dealership warned me that if too much water gets inside, it will damage the RTF (?), which will render the truck useless. This has been an ongoing problem since I have owned the truck, which was purchased in 2015 or 2016. I want to know directly from Stellantis that if I replace the third brake light (again), but with an aftermarket LED unit, will the light continue to leak. If you conduct an online search, you will see how many other Ram owners have the same problem, yet Stellantis does nothing. If Ram's high powered water jets blow the bulbs, why does Ram still use the high powered jets? I am asking that Stellantis replace all the Ram third brake lights with aftermarket LED units and seal those units. Additionally, I need my headliner replaced. Attached is today's receipt of the bulb being replaced along with my stained headliner. A vehicle cannot pass a safety inspection with the third brake light out. You can even see on the dealership's comments, "Do Not Wash Indefinitely".
The contact owns a 2014 Ram 1500. The contact stated that the fuel tank frame bracket had detached, and the fuel tank was hanging loose. The vehicle was taken to three independent mechanics, who determined that the frame rail bracket and fuel tank straps needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance because the vehicle was imported from Canada. The contact was advised to contact a customs broker for assistance. The failure mileage was approximately 120,000.
The fuel tank brackets broke which I was driving. The gas tank was about 4 inches from dragging on the road. Also there was a severe grinding noise associated with this incident.
Was backing into a parking stall, I turned the wheel to the right and started to back up, when I did this, the lower control are broke away from the frame of the truck. The truck was taken to Hendricks Dodge in Charlotte, NC. It was inspected, determined that it was a manufacture failure. It was submitted to insurance as well, they had an independent investigator look at it, they also determined that it was a manufacture failure. Had I been on the road or interstate this would have caused a major accident. Submitted an Insurance claim. Claim was denied, stating it was a Manufacture Failure. Insurance Company Hired an Independent Appraiser / Investigator. No warnning lights or indicators.
My 2014 Ram's cab is allowing water to enter into the interior. This appears to be a very common problem with this era of Ram. First, I noticed my third brake light would blow at least once a year. If you do not replace it, the information center on the truck displays that the driver brake light is out, which it is not and is a completely different bulb. I realized this after stopping at the parts store, buying a new driver side brake light, only to determine it was the third brake light. After each rain, I notice a strong mildew smell in my truck. I then noticed a large water stain on the headliner above the rear passenger seat. I have replaced the bulb to the third brake light once a year and the housing light assembly and gasket twice. Water is either entering from the third brake light or from the black roof trim that run from the front windshield to the rear windshield. Could this mold and mildew growing in my headliner be causing my family's allergies? This leak is a very common problem as indicated in Ram forums and in YouTube videos. Many solutions have been owners using silicone all over the third brake light and the black trim that runs from windshield to windshield. Ram should recall the third brake light, body trim, and replace all headliners.
Front gas tank frame bracket rusted away and gas tank tilted down on front of tank. 2009 through 2012 models recalled for this identical problem. Dealer tells me my 2014 not covered under recall. I have same problem that was recalled two years before.
While I was driving my wife and I heard a sound that was similar to a ratchet strap being run over while attached to a vehicle. Once in my drive way I began to inspect what the noise could have been. After looking underneath my truck I could see my GAS TANK hanging at almost a 45 degree angle. I crawled underneath to see what had happened and found that 1 of 2 fuel tank straps had been ripped out of the frame of the truck. It wasn’t until later that I found a 12 year unlimited mile warranty was available. After speaking to a Ram dealer they informed me that ONLY the fuel straps were covered under the warranty and NONE of the damages that occur from their flawed and failed design are covered under that and if I want it covered then I would have to file a claim with my insurance. Keep in mind the fuel strap itself is only 50$ and that is all that will be covered, not the tank itself, fuel neck, gas lines, or any component of the evap system. So because Ram does not want to pay now I have to and I almost paid in full with my life and my wife’s. I encourage others to keep an eye on this so you don’t fall victim to this scam. It’s nice to know that for almost loosing my life and that of my wife Ram will only cover 50$. How much is your life worth?
The T shaped frame mount where the fuel tank strap hooks to rusted out and the strap pulled through the frame letting the fuel tank drop.
Suspension is air ride and is defected. It stops working and makes the truck bounce with any disturbance/bump on the road. Truck sways from side to side. Have had to replace the front axles/joints and the front end alignment. The mechanic stated that something was welded (that shouldn't have been) probably was caused because of the suspension. Every now and again the warning message "service suspension" comes on but not every time it happens. I haven't had the money to have it inspected because I put a lot down on the vehicle and to have the front end repaired. Our insurance wouldn't cover the claim.
Fuel Tank Hanger Broke. The fuel tank was hanging. Repair person confirmed the frame had rotted, and the mounting bracket was not good. Fuel tank needed to be removed and the new bracket was installed and the fuel tank reinstalled. Safety was at risk - fire/explosion hazard. Contacted the Dodge dealer and was unable to secure an appointment for two weeks . This was unacceptable. First noticed problem on 03/03/22. Repair taken place on 03/07/22. Located a recall for this exact problem on 2009-2012 Dodge Ram 1500 trucks - my exact model. My truck is a 2014 with only 103360 miles. This issue on new models of the Dodge Ram 1500 after 2012 should be investigated and repairs should be reimbursed to truck owners who have been forced to make repairs - especially when the dealer could not accommodate with an appointment.
FEBRUARY OF 2019 I WAS DRIVING MY 2014 RAM 1500 3.6LITER 4X4 TO WORK. WHEN COMING DOWN AN ON RAMP MY VEHICLE WOULD NOT TURN BACK TO THE RIGHT. I HAD TO MUSCLE THE STEERING TO TRY AND TURN RIGHT BEFORE CAUSING AN ACCIDENT. THE STEERING SUDDENLY TURNED RIGHT SHARPLY SENDING MY VEHICLE HARD RIGHT INTO THE DITCH. THERE WAS NO WARNING LIGHTS OR MAINTANCE WARNING LIGHTS ON THE DASH. I WAS ACCELERATING WHEN ALL OF THIS HAPPENED AND LET OFF ONCE THE TRUCK REFUSED TO RESPOND. THE FACT THAT LATER MODELS ARE BEING ADDRESSED AND YET 2014 OWNERS ARE REPORTING THE ISSUE AS WELL IS PURE NEGLECT.
I HAVE HAD A LOT OF RUST COMING FROM THE INSIDE OUT I HAD 3 SETS OF RUNNING BOARDS MY RIGHT FENDER MY HOOD AND NOW MY LEFT FENDER IS RUST FROM INSIDE OUT IT SEAMS TO MUCH RUST AND I WOULD LIKE IT REPAIRED AT NO CHARGE [XXX] MY VIN INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
VEHICLE WAS REGISTERED IN PARK WHEN EXITING. SMALL CHILD GOT INTO VEHICLE, STARTED IT, AND PULLED THE SHIFT LEVER ALL THE WAY DOWN INTO DRIVE WITHOUT NEEDING TO PRESS THE BRAKE. VEHICLE WENT FORWARD 8 FEET INTO EXTERIOR GARAGE CORNER CAUSING EXTENSIVE DAMAGE TO THE STRUCTURE IT COLLIDED INTO. HOMEOWNERS INSURANCE CLAIM WAS FILED ADJUSTMENTS TO COME WITH CLAIM AT A LATER DATE, NO INJURIES, RELATED TO RECALL NUMBER 17V-821. *TR
THE SHEET METAL BRACKETS THAT STEP BARS ATTACH TO HAVE RIPPED OUT. THE METAL IS WEAK AND RAM WILL NOT COVER IT UNDER THEIR WARRANTY.
TL* THE CONTACT OWNS A 2014 RAM 1500. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR FAILED TO OPEN PROPERLY. WHEN THE DOOR WAS OPENED AN INCH AND A HALF OR MORE, IT MADE CONTACT WITH THE FENDER. THE VEHICLE WAS TAKEN TO BROWNING DODGE (LOCATED AT 1983 HAMNER AVE, NORCO, CA 92860, (951) 272-3110) WHERE IT WAS DIAGNOSED THAT THE DOOR GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CASE NUMBER: 58241629 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000.
AT ALL FOUR ROOF CORNERS THERE IS A LEAK THAT OCCURS DURING A RAIN STORM. THE ISSUE WITH THIS IS WINDOWS GET A MOISTURE ISSUE AND IMPAIRS VISSION WHILE DRIVING ALSO CREATES A MILDEW ISSUE . THIS CONDITION HAPPENS WHEN IT RAINS , WHILE DRIVING OR SITTING MOTIONLESS. ROAD SURFACE DOESN'T MATTER.
I HAVE NOTIFICATIONS OF THESE VARIOUS RECALLS AND HAVE TRIED TO GET THESE CORRECTED OR AT LEAST CHECKED OUT AT THE DEALERSHIP WHERE I PURCHASED MY TRUCK. FIRST I WAS TOLD THAT APPOINTMENTS WERE NOW REQUIRED. THEN I WAS ADVISED THAT 1ST COME/1ST SERVED WAS NOW REQUIRED AND FULL SCHEDULES ARE USUAL. NOW I RECEIVED ANOTHER NOTIFICATION. I CARE FOR MY RAM, BUT MY TIME IS ALSO IMPORTANT.
TL* THE CONTACT OWNS A 2014 RAM 1500. WHILE OPERATING THE VEHICLE, THE TAILGATE DOOR WOULD ERRONEOUSLY OPEN. THE FAILURE WOULD OCCUR AFTER THE DOORS HAD BEEN UNLOCKED USING THE KEY FOB. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BEAVER COUNTY DODGE, 2761 CONSTITUTION BLVD, BEAVER FALLS, PA) WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE CONTINUED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000.
THE ASSIST HANDLE HAS A LEAK WHEN RAINS HARD. REMOVED TO SEE WHERE IT IS LEAKING AND THERE IS AN AIRBAG THERE. IT ALSO LEAKS ALL OVER THE FLOOR THAT CAN EVENTUALLY LEAD TO STRUCTURAL ISSUES
AS PREVIOUS RECALL ON SAME MODEL OF TRUCKS, THE LEAK ISSUE ON THE REAR WINDOW OR THIRD BRAKE IS STILL PRESENT DUE TO THE SEALANT WEARING OFF AND NOT STOPPING RAIN FROM ENTERING THE CAB AND RUINING UPHOLSTERY , AND EVENTUALLY PROMOTING RUST FROM INSIDE THE CAB. THE VEHICLE CAN BE STATIONARY OR IN MOTION
AFTER CAR WASH OR RAIN AREA UNDER REAR SEAT HAS WATER IN IT I HAVE REMOVED REAR SEAT AND REAR CAB LINER AND FOUND THAT THE EXHAUSTER-BODYSIDE APERTURE - MOPAR (68157351AD) I HAVE CALLED FCI MORE THEN 1 TIME AND NOTHING . THIS HAS BEEN REPORTED FROM 6 MONTHS OF ME OWNING THE TRUCK
TL* THE CONTACT OWNS A 2014 RAM 1500. UPON INSPECTING THE BED FLOOR OF THE TAILGATE AREA, THERE WERE SEVERAL SEPARATED SEAMS IN THE BED PANELS. THE CAUSE OF THE SEPARATIONS WAS NOT DIAGNOSED. THE LOCAL DEALER (C.H. GOSS OF SOUTH BURLINGTON, VERMONT) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 20,000.
FRIDAY 6/2/17 NIGHT WE RECEIVED A LOT OF RAIN HERE IN PRINCETON,TX. THE NEXT MORNING I GOT IN MY PICKUP AND NOTICED THAT THE HEADLINER WAS COMPLETELY SOAKED. I CHECKED UNDER THE BACK SEAT OF MY PICKUP AND NOTICED THAT WATER HAD POOLED UNDERNEATH IN THE STORAGE COMPARTMENTS AS WELL. ALL OF MY WINDOWS WERE UP AND DOORS COMPLETELY SHUT, SO I KNEW IT WAS NOTHING I DID. I CHECKED ONLINE AND FOUND A TON OF THREADS IN FORUMS THAT PINPOINTED THE CULPRIT AS BEING MY THIRD BRAKE LIGHT ON MY CAB. APPARENTLY THE SEAL ON THIS FIXTURE IS SUB-PAR AND WILL WARP AND CAUSE A GAP IN BETWEEN THE CAB AND THE FIXTURE ITSELF. THIS IS A VERY WELL DOCUMENTED ISSUE AFFECTING THOUSANDS OF RAM OWNERS.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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