NHTSA safety recall
Recall 17V627000: AIR BAGS:FRONTAL
Mercedes-Benz USA, LLC. · Reported to NHTSA Oct 6, 2017
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63S AMG Cabriolet, GLC300 4Matic Coupe, GLC43 AMG, GLC43 AMG Coupe, 2014 E350 Coupe, E350 4Matic Coupe, E350 Cabriolet, E400 Hybrid, 2015-2017 E400 Coupe, E400 4Matic Coupe, E400 Cabriolet, 2014-2017 E550 Coupe, E550 Cabriolet, B250e, 2014-2016 E250 BlueTec, E63 AMG 4Matic Wagon, 2012-2013 E350 BlueTec, 2012-2016 E350, E350 4Matic, 2015-2016 E400, E400 4Matic, 2012 E63 AMG, 2014-2015 E250 4Matic BlueTec, 2013-2016 E350 Wagon, 2017 GLC300d 4Matic, and 2018 GLC350e 4Matic. The driver's air bag may unexpectedly deploy due to insufficient grounding of the steering components if an electrostatic discharge occurs and the air bag clockspring is broken.
The risk
If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.
The remedy
MBUSA will notify owners, and dealers will add sufficient grounding to the steering components, free of charge. The recall began in December 6, 2017. Owners may contact MBUSA customer service at 1-877-496-3691.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Mercedes-Benz USA, LLC.
- Manufacturer's campaign number
- 2017110011
- NHTSA campaign number
- 17V627000
- Units potentially affected
- 495,290
- Report received
- Oct 6, 2017
- Production range
- Nov 3, 2011 – Jul 23, 2017
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
88 model years across 24 models
- Mercedes-Benz AMG C43
- Mercedes-Benz AMG C63
- Mercedes-Benz AMG C63S
- Mercedes-Benz AMG CLA45
- Mercedes-Benz AMG GLA45
- Mercedes-Benz AMG GLC43
- Mercedes-Benz B 250E
- Mercedes-Benz C 300
- Mercedes-Benz C250
- Mercedes-Benz C350
- Mercedes-Benz C350E
- Mercedes-Benz C400
- Mercedes-Benz CLA 250
- Mercedes-Benz E250
- Mercedes-Benz E350
- Mercedes-Benz E400
- Mercedes-Benz E400 Hybrid
- Mercedes-Benz E550
- Mercedes-Benz E63
- Mercedes-Benz GLA 250
- Mercedes-Benz GLC 300
- Mercedes-Benz GLC 350 E
- Mercedes-Benz GLK250
- Mercedes-Benz GLK350
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.