NHTSA safety recall
Recall 21V196000: VISIBILITY:SUN/MOON ROOF ASSEMBLY
Mercedes-Benz USA, LLC · Reported to NHTSA Mar 19, 2021
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govWhat this recall covers
NHTSA's campaign record, quoted as published
The defect
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.
The risk
A detached glass panel can separate from the vehicle and become a road hazard, increasing the risk of a crash.
The remedy
MBUSA will notify owners, and dealers will inspect the glass panel bonding and replace the sliding roof, as necessary, free of charge. Owner letters were mailed May 7, 2021. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of recall number 19V-918. MBUSA's number for this recall is 2021040012.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
A safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
Campaign details
Identifiers and dates as filed with NHTSA
- Manufacturer
- Mercedes-Benz USA, LLC
- Manufacturer's campaign number
- 2021040012
- NHTSA campaign number
- 21V196000
- Units potentially affected
- 11,356
- Report received
- Mar 19, 2021
- Production range
- Not recorded
- Campaign type
- Vehicle
- Federal safety standard (FMVSS)
- Not recorded
Vehicles covered
23 model years across 17 models
- Mercedes-Benz AMG C55
- Mercedes-Benz AMG CLS55
- Mercedes-Benz AMG CLS63
- Mercedes-Benz AMG E55
- Mercedes-Benz AMG E63
- Mercedes-Benz C230
- Mercedes-Benz C280
- Mercedes-Benz C350
- Mercedes-Benz CLK350
- Mercedes-Benz CLK500
- Mercedes-Benz CLK550
- Mercedes-Benz CLS500
- Mercedes-Benz CLS550
- Mercedes-Benz E320
- Mercedes-Benz E350
- Mercedes-Benz E500
- Mercedes-Benz E550
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.