RoadVitals

2005 Thomas Built Buses Saf-T-Liner C2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
16
Latest Jan 30, 2018
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
4
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2005 Thomas Built Buses Saf-T-Liner C2. 16 safety recalls have been issued covering this model year; 4 NHTSA investigations name it; and 152 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

16 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT

Jan 30, 2018
606 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Thomas Built Buses Saf-T-Liner C2, Saf-T-Liner HDX, FS65, and Minotour school buses, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: DTNA will notify owners instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin March 30, 2018. Owners may contact DTNA customer service at 1-800-547-0712 or Kidde customer service at 1-855-262-3540 or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Daimler Trucks North America LLCManufacturer number FL-759View on NHTSA.gov

EQUIPMENT

Jul 17, 2017
32 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 transit buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
The risk: In the event of a crash, an unsecured wheelchair may increase the risk of injury.
The remedy: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim letter was mailed on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Daimler Trucks North America LLCManufacturer number FL-743View on NHTSA.gov

EQUIPMENT

Jul 17, 2017
1,462 units potentially affected
The defect: Daimler Trucks North America LLC (DTNA) is recalling certain 2005-2018 Thomas Built Buses Saf-T-Liner C2 school buses. In the event of a crash, the wheelchair pocket track anchorage may not adequately secure a the wheelchair.
The risk: In the event of a crash, an unsecured wheelchair may increase the risk of injury.
The remedy: DTNA will notify owners, and dealers will add additional fasteners to the wheelchair pocket track to reinforce the anchorage, free of charge. An interim notice was sent to owners on September 13, 2017. The recall began on December 20, 2017. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-743.
Daimler Trucks North America LLCManufacturer number FL-743View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE10007ClosedPreliminary Evaluation

Stop Lamps Intermittent

Opened Feb 3, 2010
Closed May 23, 2010

This investigation was opened after ODI was contacted by a fleet alleging that in certain situations, such as a light brake peal application during a low speed operation, the brake lamps fail to illuminate on the rear of the bus.ODI confirmed the problem with two fleets.On April 29, 2010, Daimler filed a defect report concerning this issue. The stop lamps may be intermittent during light brake applications.They are still evaluating the remedial program and will furnish this information to ODI when it is available. This safety recallresolves the issue raised by this investigation. Hence, this investigation is closed.

EXTERIOR LIGHTING:BRAKE LIGHTSLed to recall 10V177000
PE08068ClosedPreliminary Evaluation

IMPROPER HANDRAIL INSTALLATION

Opened Dec 3, 2008
Closed Jan 15, 2009

THIS INVESTIGATION WAS OPENED AFTERA SCHOOL BUS DISTRICT INFORMED ODI THAT DURING A NEW BUSINSPECTION THE HANDRAILS WERE FOUND TO BE MOUNTED TOO CLOSE TO THE BOTTOM STEP OF THE BUS AND FAILED THE DRAWSTRING TEST.(THE DRAWSTRING TEST WAS DEVELOPED IN THE EARLY 90'S TO ENSURE THAT CHILDREN'S DRAWSTRINGS WOULD NOT GET CAUGHT IN THE HANDRAIL WHILE EXITING THE BUS.)SEVERAL OTHER NEW BUSES WERE INSPECTED AND THEY ALSO FAILED THE TEST. DAIMLER TOOK IMMEDIATE ACTION TO CONFIRM THE PROBLEM AND DETERMINE THE SCOPE. ODI HAS A PRIOR HISTORY WITH THIS TYPE OF FAILURE AND OPENED A PE TO FURTHER EVALUATE THE REPORT. OF PARTICULAR CONCERN WAS THE SCOPE OF THE IMPROPER HANDRAIL INSTALLATIONS.DURING THE INVESTIGATION, ODI VISITED SCHOOL BUS FLEETS ANDAREA DEALERS AND INSPECTED SUSPECT BUSES.ODI FOUND THAT THERE WERE INCONSISTENCIES WITH THE MOUNTING OF THE LOWER PORTION OF THE HANDRAILS.THIS RESULTED IN INADEQUATE CLEARANCES BETWEEN THE LAST STEP AND THE BULKHEAD (WALL OF THE BUS), CREATING A PLACE FOR A DRAWSTRING TO BECOME ENTANGLED.THESE FINDINGS WERE RELAYED BACK TO DAIMLER/THOMAS BUILT BUSES.AFTER DISCUSSIONS WITH ODI AND FURTHER REVIEW OF THE FIELD INCIDENTS, DAIMLER DECIDED TO CONDUCT A SAFETY RECALL.THEY WILL ORDER THE INSPECTION OF SUSPECT BUSES AND REPAIRS, AS NECESSARY, TO ENSURE PROPER INSTALLATION OF THE HANDRAILS ON THE AFFECTED VEHICLES.THIS RECALL RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. THEREFORE, THIS INVESTIGATION IS CLOSED.

STRUCTURELed to recall 09V010000
PE07054ClosedPreliminary Evaluation

EMERGENCY DOOR HANDLE FAILURE

Opened Nov 9, 2007
Closed Mar 4, 2008

THE OFFICE OF DEFECTS INVESTIGATION OPENED THIS PRELIMINARY EVALUATIONAFTERBECOMING AWARE THAT FLEETS WERE HAVING HANDLE FAILURES ON THE REAR EMERGENCY DOOR EXIT.THE FAILURE RESULTED IN THE DOOR HANDLE SEPARATING FROM THEDOOR LATCH MECHANISM.WHEN THE HANDLE FAILS, THE REAR EMERGENCY EXIT DOOR CAN NOT BE OPENED FROM OUTSIDE THE BUS.THE FAILURE RESULTS FROM CORROSION OF THE EXTERIOR DOOR HANDLE AROUND THE SECURING ROLL PIN AND SQUARE DRIVE LATCH MECHANISM, CAUSING THE PROTECTIVE FINISH TO CHIP AND FLAKE.CONTINUED CORROSION WEAKENS THE HANDLE AND EVENTUALLY THE HANDLE MAY BREAK WHILE TRYING TO OPEN THE EXIT DOOR.ODI WAS CONCERNED THAT DURING AN EMERGENCY, A PERSON OUTSIDE OF THE BUS WOULD BREAK THE DOOR HANDLE WHILE TRYING TO OPEN THE EMERGENCY EXIT DOOR,POTENTIALLY DELAYING EVACUATION OF THE BUS.UNDER THE SAFETY RECALL, THE ALUMINUM HANDLES WILL BE REPLACED WITH A MORE ROBUST HANDLE.THE RECALL ACTION RESOLVES THE ISSUES RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTSLed to recall 08V087000
PE07012ClosedPreliminary Evaluation

INADVERTENT DOOR CLOSING

Opened Mar 1, 2007
Closed Jun 25, 2007

THIS INVESTIGATION WAS OPENED BASED ON FOUR FLEETS CONTACTING ODI ALLEGING MULTIPLE EVENTS WHERE THE FRONT ENTRANCE DOOR UNEXPECTEDLY CLOSED WHILE LOADING AND DISCHARGING CHILDREN.WHEN THIS OCCURS, THE BUS WARNING LIGHTS (RED WARNING LAMPS AND STOP ARM LAMPS) ARE DE-ACTIVATED, SINCE THEY OPERATE OFF THE DOOR CONTROL.ODI ?S CONCERN WAS THAT CHILDREN MAY STILL BE CROSSING THE ROAD AND BE IN THE PATH OF TRAFFIC SHOULD THIS EVENT OCCUR.AS A RESULT OF THIS INVESTIGATION, FREIGHTLINER SUBMITTED A SAFETY RECALL TO REPAIR APPROXIMATELY 11,359 MODEL YEAR 2005 THROUGH 2008 SAF-T-LINERS.THIS RECALL COVERS THE ENTIRE MODEL C2 POPULATION, INTRODUCED BY THOMAS IN 2005.ALL OWNERS (AND FLEETS) WILL BE NOTIFIED UPON THE FINAL VALIDATION OF A PERMANENT SOLUTION.FREIGHTLINER BELIEVES THAT THE PROBLEM STEMS FROM INCORRECT ELECTRICAL SIGNALS BEING SENT TO THE DOOR CONTROL MECHANISM. THIS WOULD CAUSE THE DOORS TO OPEN OR CLOSE UNEXPECTEDLY WITHOUT INPUT FROM THE DRIVER.FREIGHTLINER ESTIMATES THAT THE DEALERS WILL BE NOTIFIED APPROXIMATELY JULY 16, 2007. THIS RESOLVES THE ISSUE RAISED BY THIS INVESTIGATION. ACCORDINGLY, THIS INVESTIGATION IS CLOSED.

STRUCTURE:BODY:DOORLed to recall 07V212000

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

SS299-TBB

VISIBILITY/WIPER

Service Solution for C2 Window Retrofi t (New StyleWindow in Old Style Bus)

SBT33-001

STEERING

Revised Thomas Built Buses Service Bulletin for Tie-Rod and Drag-Link Ball-Stud Cover Deterioration. Minor note: added an update of document previously submitted. The related VMRS codes are added

04TS-43REV4

ENGINE AND ENGINE COOLING

Revised Technical Service Letter for Series 60 and Series 50 Camshaft Timing Specifications. Camshaft timing, valve lash, injector height, and Jake Brake lash are all very important specifications that must be followed closely in order to optimize the performance and service life of any Detroit Diesel engine.

SBT35-004

POWER TRAIN

Thomas Built Buses Service Bulletin for Axle Flange Gasket Replaced with O-Ring. Daimler Trucks North America has released a new axle shaft to hub rubber O-ring (part number 11-30728-000) as a replacement for the paper gasket (part number 11-14418-000). The new O-ring will provide better sealing and is reusable. It is quicker and easier to use compared to the paper gasket, because using a paper gasket requires cleaning the hub when the axle shaft is removed.

PAB040-2020

ELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES; STRUCTURE:BODY:DOOR

Thomas Built Buses Product Awareness Bulletin on RH 3 POS Switch for Electric Operated Entrance Door

SBT54-025

ELECTRICAL SYSTEM; EQUIPMENT

Thomas Built Bus Service Bulletin for When troubleshooting powernet issues, use the BCT-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter® is the only Daimler-approved tool for troubleshooting vehicle powernet issues.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Saf-T-Liner C2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027060
2026070
20250130
20240140
20230120
20221120
20210150
20201160
20190240
20181221
20170281
20160251
20152201
20140181
20131182
20123161
20110224
20101226
20092217
20085279
20071254
20062214
2005Viewing0164
2004051
2003141
2002120
2001010
2000010
1999010
1998010
1997010
1996010
1995010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.