RoadVitals

2027 Thomas Built Buses Saf-T-Liner C2

Recalls, owner-reported complaints, investigations and safety data

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
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Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
9
Latest Oct 22, 2026
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
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Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
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Overview

Our database contains no NHTSA owner-reported complaints for the 2027 Thomas Built Buses Saf-T-Liner C2. 9 safety recalls have been issued covering this model year; and 4 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Safety recalls

9 campaigns cover this model year

View all 9

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
26V702000

STRUCTURE:BODY

Oct 22, 2026
13,593 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2023-2027 Thomas Built SAF-T-LINER C2 Jouley, 2025-2027 Thomas Built SAF-T-LINER C2, 2026-2027 Thomas Built SAF-T-LINER HDX2, and Thomas Built SAF-T-LINER EFX2 school buses. The wheelhouse body interior joints may have been manufactured incorrectly, resulting in insufficient joint strength. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 221, "School Bus Body Joint Strength."
The risk: A school bus with insufficient joint strength may not adequately protect passengers in a crash, increasing the risk of injury.
The remedy: Dealers will add fasteners to secure the joints, free of charge. Owner notification letters are expected to be mailed December 21, 2026. Owners may contact DTNA customer service at 1-800-574-0712. DTNA's number for this recall is F1044.
Daimler Trucks North America, LLCManufacturer number F1044View on NHTSA.gov
26V697000

ENGINE

Oct 21, 2026
8 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain Thomas Built Buses 2027 Saf-T-Liner C2 school buses. The heater hose may rupture, which can result in hot coolant leaking inside the passenger compartment.
The risk: Contact with hot coolant may burn occupants, increasing the risk of injury.
The remedy: Dealers will inspect and replace the heater hose as necessary, free of charge. Owner notification letters are expected to be mailed December 18, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1043.
Daimler Trucks North America, LLCManufacturer number F1043View on NHTSA.gov
26V632000

EXTERIOR LIGHTING:HEADLIGHTS

Oct 1, 2026
30 units potentially affected
The defect: Daimler Trucks North America, LLC (DTNA) is recalling certain 2027 Thomas Built SAF-T-LINER C2 and Thomas Built SAF-T-LINER C2 Jouley school buses. A software error may cause the low beam headlights to illuminate improperly.
The risk: Insufficient low beam headlight illumination can reduce driver visibility, increasing the risk of a crash.
The remedy: Dealers will inspect and replace the headlights, as necessary, free of charge. Owner notification letters are expected to be mailed November 30, 2026. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1040.
Daimler Trucks North America, LLCManufacturer number F1040View on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

No owner complaints recorded for this model year

Either none have been filed with NHTSA, or this vehicle is too new for reports to have accumulated.

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

PAB009-2026

Product Awareness Bulletin for Saf-T-Liner C2, Saf-T-Liner HDX2, Saf-T-Liner EFX2 Accoustic Headlining

PAB008-2026

EXTERIOR LIGHTING

Product Awareness Bulletin for Saf-T-Liner C2 Crossview Mirrors with Pathway Lighting

PAB006A-2026

FORWARD COLLISION AVOIDANCE: WARNINGS

Revised Product Awareness Bulletin for Wabco OnGuard ACTIVE for CEEA+ diesel powered Saf-T-Liner C2

PAB006-2026

FORWARD COLLISION AVOIDANCE: WARNINGS

Product Awareness Bulletin for Wabco OnGuard ACTIVE for CEEA+ diesel powered Saf-T-Liner C2

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thomas Built Buses Saf-T-Liner C2 by model year
YearComplaintsRecallsInvestigationsIssue Index
2027Viewing090—
2026080—
20250140—
20240140—
20230120—
20221120—
20210150—
20201160—
20190240—
20181221—
20170281—
20160251—
20152201—
20140181—
20131182—
20123161—
20110224—
20101226—
20092217—
20085279—
20071254—
20062214—
20050164—
2004051—
2003141—
2002120—
2001010—
2000010—
1999010—
1998010—
1997010—
1996010—
1995010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.