RoadVitals

2015 Thor Motor Coach Hurricane

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
7
Latest Dec 10, 2018
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
7
Latest Nov 22, 2017
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 7 NHTSA owner-reported complaints for the 2015 Thor Motor Coach Hurricane, most frequently naming the electrical, suspension and visibility categories. 7 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 2 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Electrical133.3%
  • Suspension133.3%
  • Visibility133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

7 campaigns cover this model year

View all 7

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov
17V758000

EQUIPMENT

Nov 22, 2017
110,400 units potentially affected
The defect: Thor Motor Coach (Thor) is recalling various 2003-2018 recreational vehicles, equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. See a list of the affected trailer models at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V758-5764.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
The risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
The remedy: Thor will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Thor customer service at 1-877-500-1020, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Thor Motor CoachView on NHTSA.gov
17V555000

VISIBILITY:WINDSHIELD WIPER/WASHER

Sep 7, 2017
1,105 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2014-2016 Ace, Challenger, Daybreak, Hurricane, Miramar, Outlaw, Windsport, Palazzo, Tuscany, and Tuscany XTE motorhomes. The windshield wipers may fail due to the system being incorrectly installed or secured.
The risk: If the windshield wipers cannot be used, driver visibility would be reduced, increasing the risk of a crash.
The remedy: TMC will notify owners, and dealers will inspect the wiper system to verify it is installed correctly, repairing or replacing the system as necessary, free of charge. The recall began on September 27, 2017. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000146. Note: Although some of the vehicles included in this recall have previously been remedied under recalls 17V-096 or 17V-162, the vehicles may need additional repairs under this campaign.
Thor Motor CoachManufacturer number RC000146View on NHTSA.gov
17V162000

VISIBILITY:WINDSHIELD WIPER/WASHER

Mar 13, 2017
8,617 units potentially affected
The defect: Thor Motor Coach (TMC) is recalling certain 2014-2015 ACE, Hurricane, Challenger, Daybreak, Miramar, Outlaw, and Windsport motorhomes. These vehicles have windshield wiper systems that may have been improperly installed and secured, possibly causing the wipers to fail during use.
The risk: Failure of the windshield wipers may impair the driver's visibility, increasing the risk of a crash.
The remedy: TMC has notified owners, and dealers will inspect and tighten the wiper arm securing nuts, free of charge. The recall began on May 5, 2017. Owners may contact TMC customer service at 1-877-855-2867.
Thor Motor CoachView on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE20021ClosedPreliminary Evaluation

Trimark 060-1650 Door Latch Failures

Opened Nov 23, 2020
Closed Dec 13, 2024

On November 23, 2020, the Office of Defects Investigation (ODI) opened PE20021 to investigate allegations of inoperative Trimark THP 060-1650 door lock/latches originally equipped on model years (MY) 2015-2017 Class A and Class C motorhomes.ODI received forty-six Vehicle Owner’s Questionnaires (VOQs) describing consumers being locked in or out of their vehicles.The door latch, containing a die-cast zinc plunger, was produced by Equality during calendar years 2014-2016. The die-cast may become porous and brittle over time and can break without warning, causing the vehicle owner to be unable to open the recreational vehicle door equipped with the latch.If the motorhome does not have any other doors such as some Class A models, occupants could be trapped inside, needing to climb out using the emergency exits. If locked out, owners would be unable to easily get in and retrieve children and pets. ODI analyzed the data provided by Trimark in response to its January 27, 2021 information request letter.Although an elevated failure rate was evident on a specific combination of plunger bolt, door lock/latch assembly and door, the data showed that most failures occurred within the first two years of service on the affected 2015-2017 vehicles.This data suggests that component failures generally would have already occurred.Further, ODI data reflects a downward trend in complaints after calendar year 2018 and for post- MY 2016 vehicles.This downward trend may be attributed Trimark's actions in 2016 such as changes in the manufacturing process of its zinc plunger component for the relevant population and its 2016 decision to switch to a steel plunger. In view of the nature of early-life failure, and failure rate trending downward for model years 2017 and newer, this Preliminary Evaluation (PE) is closed.  The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist.The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.

EQUIPMENT

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Filed Dec 10, 2018

THE ENTRANCE LOCK FALLED LEAVING OCCUPANT LOCKED OUT OF MOTORHOME. HAD TO PRY LOCK FROM DOOR. PERSONS COULD HAVE BEEN LOCKED INSIDE...VEHICLE WAS PARKED. IF VEHICLE HAD BEEN IN AN ACCIDENT THEN THE OCCUPANTS WOULD HAVE BEEN LOCKED INSIDE WITHOUT AN ESCAPE ROUTE...

NHTSA ID
11160521
Incident
Dec 9, 2018
Mileage
20,000 mi
Visibility
Filed Jul 23, 2018

TL* THE CONTACT OWNS A 2015 THOR HURRICANE. WHILE DRIVING 40 MPH IN THE RAIN WITH THE WINDSHIELD WIPERS ACTIVATED, THE PASSENGER SIDE WIPER BECAME DETACHED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS RELATED TO AN UNKNOWN MANUFACTURER SAFETY RECALL. THE DEALER (THOR MOTOR COACH, 2700 S NAPPANEE ST, ELKHART, IN 46517, (800) 860-5658) WAS CONTACTED, BUT WAS UNABLE TO ASSIST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 13,000.

NHTSA ID
11113134
Incident
Jul 7, 2018
Mileage
13,000 mi
Filed Apr 23, 2016

ONAN GENERATOR STOP AFTER OPERATING FOR 1 OR 2 HOURS WHILE DRIVING DOWN THE ROAD. GENERATOR REPORTS ERROR CODE 36, APPARENTLY OVERHEATING IS THE REASON. THOR AND ONAN ARE POINTING AT EACH OTHER AS TO WHO IS RESPONSIBLE. ONAN GENERATOR IS RATED TO OPERATE UP TO 120F, BUT FAILS WHEN TEMPERATURE OUTSIDE IS BELOW 100 AND THE VEHICLE IS MOVING, WHICH SHOULD RESULT IN SOME COOLING EFFECT TO COUNTER THE EFFECT OF THE HOT ROAD SURFACE AND RV ENGINE HEAT. INTERIOR OF RV, SPECIALLY IN LONGER UNITS CAN NOT MAINTAIN A SAFE TEMPERATURE FOR PASSENGERS WITH ONLY THE ENGINE A/C UNIT. GENERATOR RUNS FINE FOR 24 HOURS IN 100+ DEGREE WEATHER WHEN THE RV IS STATIONARY AND THE GENERATOR IS RUNNING ON FULL LOAD (2 ROOF MOUNTED A/C UNITS). AFTER A 1 HOUR STOP AT A REST AREA WITH RV ENGINE RUNNING STILL TO KEEP RV A/C ON, THE GENERATOR WILL START UP AGAIN AND WILL WORK FINE UNTIL YOU START DRIVING AGAIN, WITH-IN 30 MINUTES IT WILL SHUT DOWN AGAIN. MANY PEOPLE ARE COMPLAINING OF SIMILAR EXPERIENCE WITH ONAN SUGGESTING YOU REMOVE THE DOOR OF THE GENERATOR COMPARTMENT, WHICH ITSELF MAY BE A SAFETY HAZARD. RV MANUFACTURERS CLAIM THEY ARE INSTALLING THE UNIT ACCORDING TO ONAN'S SPECS. SOME RV OWNERS SUGGEST ONAN IS AVOIDING A RECALL BY PROPOSING SOLUTIONS LIKE NO COMPARTMENT DOOR TO RV OWNERS.

NHTSA ID
10861035
Incident
Jun 10, 2015
Mileage
2,000 mi
Electrical
Filed Sep 22, 2015

TL* THE CONTACT OWNS A 2015 THOR HURRICANE. THE CONTACT STATED THAT THERE WERE PROGRESSING FAILURES WITH AN ELECTRICAL CURRENT FLOWING THROUGH THE MOTOR HOME. THE CURRENT IMPACTED THE METAL COMPONENTS IN THE VEHICLE AND CAUSED A SHOCK. THE CONTACT EXPERIENCED THE FAILURE WHILE AT A CAMPGROUND ELECTRICAL STATION AND WITH THE HOME ELECTRICAL PORT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION TO DETERMINE THE CAUSE OF THE FAILURE. THE CONTACT ALSO STATED THAT THE AWNING DID NOT RETRACT PROPERLY, CAUSING THE CONTACT TO MAKE A MANUAL ADJUSTMENT DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS 6,100.

NHTSA ID
10767333
Incident
May 5, 2015
Mileage
6,100 mi
Filed Jun 25, 2015
Fire reported

UPON DRIVING NOTICED A BURNING SMELL FORM UNDERNEATH MOTORHOME. OPENED SIDE COMPARTMENT TO FIND MELTING, BURNING PLASTIC INSIDE DRIPPING ONTO UNPROTECTED UN SHIELDED EXHAUST SYSTEM. IF ANYTHING WAS STORED INSIDE THIS COMPARTMENT IT WOULD OF FUELED A MUCH LARGER MORE DANGEROUS FIRE.

NHTSA ID
10730324
Incident
Jun 24, 2015
Mileage
7,300 mi
Suspension
Filed Mar 4, 2015

FRONT END CLUNKING ON THE MOTORCOACH. FORD HAD TO INSPECT VEHICLE TO FIND A "LOOSE UPPER SHOCK BOLT". *TR

NHTSA ID
10692196
Incident
Feb 9, 2015
Mileage
4,500 mi
Filed Feb 4, 2015

THE SUBJECT VEHICLE HAS ADVERSE DRIVABILITY AND UNSAFE TO DRIVE ABOVE 55 MPH (EXCESSIVE VIBRATIONS, EXCESSIVE SWAYING, EXCESSIVE BOUNCING, HARSH RIDE, LACK OF STABILITY, WIND DRIFT, LISTING ETC.). SUPPORTING DOCUMENTATION IS AVAILABLE. *TR

NHTSA ID
10681335
Incident
Jan 31, 2014
Mileage
1,196 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

LTR 120519

EQUIPMENT

This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.

LTR 110317

EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

This letter stated that there was one (1) Service Notification issued for the month of October, 2017.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Thor Motor Coach Hurricane by model year
YearComplaintsRecallsInvestigationsIssue Index
2024100—
2023101—
2022111—
2021120—
2020031—
2019030—
2018251—
2017101—
2016101—
2015Viewing771—
2014460—
2013750—
2012340—
2011350—
2010230—
2009020—
2008320—
2007320—
2006110—
2005010—
2004110—
2003010—

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.