EQUIPMENT:RECREATIONAL VEHICLE/TRAILER; STRUCTURE
2018 Thor Motor Coach Hurricane
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 2 NHTSA owner-reported complaints for the 2018 Thor Motor Coach Hurricane, most frequently naming the body & structure, other / unspecified and steering categories. 5 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 2 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
Not enough dated records to plot a meaningful trend — 2 months of data.
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure133.3%
- Other / unspecified133.3%
- Steering133.3%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEQUIPMENT:RECREATIONAL VEHICLE/TRAILER
EQUIPMENT
Safety investigations
NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.
Trailer Hitch Receiver Structure May Crack and Separate
The Office of Defects Investigation (ODI) opened this Preliminary Evaluation, PE24023, on August 14, 2024, to investigate allegations of Thor Motor Coach motorhome frame or trailer hitch structure cracking and separating. The hitch was manufactured by Lippert and installed by Thor as standard original equipment. ODI received eight Vehicle Owner Questionnaires (VOQs) describing the hitch structure cracking. If not caught in time, a cracked hitch can fully fracture and separate from the vehicle. ODI sent information requests to Thor and Lippert on September 6, 2024 and September 27, 2024, respectively. Thor's full response was received October 31, 2024, and Lippert's full response was received December 6, 2024. ODI reviewed the responses and learned of improvements introduced to increase the overall strength of the system. The manufacturers reported 32 total incidents, and ODI is aware of 37 non-duplicative subject vehicle incidents in total, including four crash incidents where the towed vehicle separated and struck a roadside feature. The overall failure rate for all subject vehicles is low, and ODI isnot aware of any failures on vehicles produced in the last 30 months. Although a defect has not been identified, the manufacturers understand the seriousness of a potential hitch receiver structure failure. As a result, Thor, supported by Lippert, is conducting a customer satisfaction campaign that instructs consumers to inspect their hitch structure and informs what to look for and what to do if issues are found. If consumers areuncomfortable performing this inspection, Thor dealers can inspect the trailer hitch for them. The inspection and repair will be done at no expense to the consumer. ODI is closing this Preliminary Evaluation (PE) with this manufacturer action. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov.
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
In November 2022 we discovered that both brackets holding the front nose piece to the frame had broken away. Then we discovered the wall on the front passenger side of the Motorhome had pulled away from the floor and left an inch gap between the floor and the wall. We were able to temporarily fix it until we arrived home and it sits in our driveway. Thinking maybe the broken brackets had caused the problem we removed the trim on both sides of the front. On the passenger side we found the screws were all broken off or pulled through the wall. On the drivers side it looks like it had already been fixed once, it was full of holes and there were two different types of screws. Watching a video of a similar fix on a Thor Challenger, whose drivers side wall pulled away he said according to Thor the screws should be 4 inches apart. The screws on our Hurricane we about 8 to 10 inches apart. I’ve included pictures of the broken brackets, and the opening between the floor and wall. The program wont let me include more than 3 pictures, but I have pictures of the holes on the walls we found after taking the trim down and the broken screws. I also have a video of the wall moving as we are driving down the road. We called Thor and they said our motorcoach is out of warranty and there are no recalls on the Hurricane. I do know Thor has a recall for the same issue on a different model, but they said it doesn’t pertain to the Hurricane. If the fiberglass nose had fallen off, it would have caused a serious accident.
- NHTSA ID
- 11549959
- Incident
- Nov 1, 2022
TL* THE CONTACT OWNS A 2018 THOR HURRICANE MOTORHOME. WHILE DRIVING VARIOUS SPEEDS, THE MOTORHOME DID NOT STAY IN ONE LANE AND THE STEERING WAS DIFFICULT TO CONTROL. THE CONTACT CALLED THOR MOTORCOACH (701 COUNTY RD 15, ELKHART, INDIANA 46516, (877) 500-1020) REGARDING NHTSA CAMPAIGN NUMBER: 17V634000 (EQUIPMENT) AND WAS SENT A RECALL STICKER TO ATTACH TO THE OUTSIDE OF THE MOTORHOME. IN ADDITION, THE TIRES WERE THE WRONG SIZE FOR THE MOTORHOME. THE CONTACT STATED THAT THE MOTORHOME VEERED ALL OVER THE ROAD BECAUSE THE WEIGHT OF THE TIRES WAS NOT THE CORRECT WEIGHT CAPACITY. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 5,000.
- NHTSA ID
- 11079631
- Incident
- Mar 1, 2018
- Mileage
- 5,000 mi
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
EQUIPMENT
This letter stated that there were no Service Bulletins or Technical Service Bulletins issued for the month of November, 2019.
EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL
This letter stated that there was one (1) Service Notification issued for the month of October, 2017.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.