RoadVitals

2014 Toyota Fj Cruiser

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Nov 25, 2025
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
5
Latest Jan 13, 2020
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
0
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
1

Overview

Our database contains 30 NHTSA owner-reported complaints for the 2014 Toyota Fj Cruiser, most frequently naming the body & structure, steering and fuel system categories. 5 safety recalls have been issued covering this model year; and 197 manufacturer communications are on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Steering411.4%
  • Fuel system411.4%
  • Brakes38.6%
  • Suspension38.6%
  • Electrical38.6%
  • Other / unspecified25.7%
  • Engine25.7%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

5 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Jan 13, 2020
1,830,752 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
The risk: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.
The remedy: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.
Toyota Motor Engineering & ManufacturingManufacturer number 20TB02/20TA02/20LB01View on NHTSA.gov

STEERING

Feb 10, 2015
116 units potentially affected
The defect: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2014 FJ Cruiser vehicles manufactured August 7, 2013, to August 20, 2013. In the affected vehicles, the intermediate steering shaft which connects the steering wheel and the steering gear box may have an inadequate weld.
The risk: If the intermediate steering shaft weld fails, there would be a loss of steering control, increasing the risk of a vehicle crash.
The remedy: Toyota will notify owners, and dealers will replace the intermediate steering shaft, free of charge. The recall began on March 6, 2015. Owners may contact Toyota customer service at 1-800-331-4331.
Toyota Motor Engineering & ManufacturingView on NHTSA.gov

EQUIPMENT

Dec 30, 2014
3,958 units potentially affected
The defect: Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2014-2015 Toyota 4Runner, Tacoma, FJ Cruiser, Land Cruiser, RAV4, Scion FRS, and XB vehicles. The affected vehicles may have accessories installed by SET, such as running boards or other items, that were incorrectly installed. The accessory attaching fasteners were not tightened with the proper torque, possibly causing the accessory to detach from the vehicle.
The risk: Accessories that detach from a vehicle may result in a vehicle crash and/or personal injury.
The remedy: SET will notify owners, and dealers will inspect and tighten the affected bolts, free of charge. The recall began February 23, 2015. Owners may contact SET customer service at 1-866-405-4226. SET's number for this recall is SET-14B.
Southeast Toyota Distributors, LLCManufacturer number SET-14BView on NHTSA.gov

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Steering
Filed Nov 25, 2025

Intermediate Steering Shaft Weld Failure: Recall concern. My car was built 7/25/2014. Recalls were initiated for FJ’s within the following date ranges 8/7/2013 - 8/20/2013 for this issue. My FJ has the same issue confirmed by three Toyota Dealership Service Departments. Revisiting the Recall Status is needed. Thank you for your attention.

NHTSA ID
11701405
Incident
Nov 25, 2025
Body & structure
Filed Nov 20, 2025

The contact owns a 2014 Toyota FJ Cruiser. The contact stated that while cleaning underneath the vehicle, the contact discovered that the subframe was severely corroded. The dealer was made aware of the failure; however, the vehicle was not diagnosed or repaired. The manufacturer made aware of the failure and advised them contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 120,000.

NHTSA ID
11700517
Incident
Jan 1, 2021
Mileage
120,000 mi
Electrical
Filed Oct 26, 2025

Mice or rats consume the soy-based wires. They consumed one of the fuel injection wires on my 2014 FJ. The Toyota dealership charged me $896 for the new connector that was located under the intake manifold.

NHTSA ID
11695714
Incident
Oct 22, 2025
Body & structureSuspension
Filed Jan 8, 2024

Excessive frame rust causing safety issue with suspension and crash danger. Yes my vehicle is available for inspection. My safety as well as other drivers safety are put at risk if the suspension fails causing my vehicle to veer into on-coming traffic. The problem is on going and can be confirmed by a dealer or independent service. My vehicle has not been inspected by the manufacturer, but is available for inspection upon request. No warnings lamps. This is an undercarriage issue that is hidden by the tires and the body that sits on the frame.

NHTSA ID
11564248
Incident
Jan 1, 2024
Body & structure
Filed Aug 26, 2023

Extensive rust in frame

NHTSA ID
11540951
Incident
Aug 26, 2023
Body & structure
Filed Jul 26, 2023

FRAME IS SEVERELY RUSTING. WE TOOK TO TOYOTA DEALER TO GET A LOOSE SKID PLATE ATTACHED, AND MECHANIC TOLD US THAT THEY HAD TO REMOVE IT BECAUSE "THERE WAS NOTHING LEFT TO ATTACH TO AS THE FRAME HAS RUSTED AWAY. THE FRAME, ATTACHMENT POINTS, SUPPORTS, AXLES AND SUSPENSION PIECES ARE EXTREMELY RUSTY. WE WERE ADVISED BY MECHANIC TO DISPOSE OF THE CAR BECAUSE IT WOULD SOON BE UNDRIVEABLE. 98000 MILE, 9 YEAR OLD, BABIED, DEALER MAINTAINED CAR.

NHTSA ID
11534641
Incident
Jul 26, 2023
Body & structure
Filed Jan 3, 2023

Rear Body Mount rotted, frame very rusted and thin, could pose issue with structure. All the times bringing to dealer, nothing was mentioned regarding how bad the frame was.

NHTSA ID
11499924
Incident
Jun 7, 2022
Body & structure
Filed Oct 11, 2022

Frame corrosion and complete frame failure. The area compromised affected the steering of the vehicle. Luckily, the failure was discovered before failure at Highway speeds . No warning of any kind prior to failure. The vehicle is currently at a Toyota dealership awaiting a complete frame replacement . Should the failure have occurred at Highway speed, this would have been a catastrophic event as the front end/ steering would have been dramatically affected

NHTSA ID
11488728
Incident
Sep 6, 2022
Mileage
166,000 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

T-SB-0055-24 Rev2

Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.

T-SB-0058-23 Rev1

ELECTRICAL SYSTEM

The air conditioning dye injection tool kit has been developed to aid in identifying the location of air conditioning refrigerant leaks. The procedures outlined in this Service Bulletin aid in locating, inspecting, and repairing refrigerant leaks.

T-SB-0035-24 Rev2

STRUCTURE:BODY

Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.

T-SB-0038-24 Rev2

STRUCTURE:BODY

To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.

T-SB-0039-24 Rev2

STRUCTURE:BODY

The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.

T-SB-0061-23 Rev2

STRUCTURE:BODY

Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Toyota Fj Cruiser by model year
YearComplaintsRecallsInvestigationsIssue Index
2016000
2015010
2014Viewing305053.2
2013234053.2
2012405050.0
2011237050.8
20106512052.9
20097120
200812311050.0
20075939049.2
2006100

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.