EQUIPMENT:OTHER:LABELS
2012 Toyota Fj Cruiser
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Overview
Our database contains 40 NHTSA owner-reported complaints for the 2012 Toyota Fj Cruiser, most frequently naming the body & structure, steering and suspension categories. 5 safety recalls have been issued covering this model year; and 203 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Complaint activity over time
When owners filed reports about this model year
View as table
| Month | Complaints filed | Cumulative |
|---|---|---|
| Nov 2011 | 1 | 1 |
| Aug 2012 | 1 | 2 |
| Sep 2012 | 2 | 4 |
| Oct 2012 | 1 | 5 |
| Jan 2013 | 1 | 6 |
| Feb 2013 | 2 | 8 |
| May 2013 | 2 | 10 |
| Jul 2013 | 2 | 12 |
| Mar 2014 | 1 | 13 |
| Apr 2014 | 1 | 14 |
| Aug 2014 | 1 | 15 |
| Feb 2015 | 1 | 16 |
| Jun 2017 | 1 | 17 |
| Nov 2017 | 1 | 18 |
| Feb 2018 | 1 | 19 |
| Jun 2018 | 1 | 20 |
| Mar 2019 | 1 | 21 |
| Dec 2019 | 1 | 22 |
| Jan 2020 | 1 | 23 |
| Aug 2020 | 1 | 24 |
| Nov 2020 | 2 | 26 |
| Feb 2021 | 1 | 27 |
| Jun 2021 | 1 | 28 |
| Jul 2021 | 1 | 29 |
| Aug 2021 | 1 | 30 |
| Jan 2022 | 1 | 31 |
| Apr 2022 | 1 | 32 |
| May 2022 | 1 | 33 |
| Nov 2022 | 1 | 34 |
| Jul 2023 | 1 | 35 |
| Oct 2023 | 1 | 36 |
| Feb 2024 | 1 | 37 |
| May 2024 | 1 | 38 |
| Nov 2025 | 1 | 39 |
| Aug 2026 | 1 | 40 |
What owners report
Complaints grouped by the component NHTSA recorded
- Body & structure1126.2%
- Steering921.4%
- Suspension511.9%
- Seat belts511.9%
- Other / unspecified37.1%
- Interior & seats24.8%
- Engine24.8%
- Visibility12.4%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Safety recalls
5 campaigns cover this model year
Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.
Check a VIN on NHTSA.govEXTERIOR LIGHTING
EQUIPMENT:OTHER:LABELS
Recent owner complaints
Reports submitted to NHTSA, shown in the owner's own words
My frame is corroding at a rapid rate and needs to be addressed by Toyota! I truly believe that this was cheap way of selling cars without the proper undercoating affecting these trucks later on most Toyota trucks had the frames replaced buy the dealers with the same problems that these fj cruisers have, this needs to be addressed asap.
- NHTSA ID
- 11755567
- Incident
- Jul 18, 2026
Rust damage to frame
- NHTSA ID
- 11697771
- Incident
- Oct 4, 2025
Frame rust through.
- NHTSA ID
- 11587784
- Incident
- May 9, 2024
No dealer is willing to fix recalls.
- NHTSA ID
- 11573718
- Incident
- Feb 23, 2024
The contact owns a 2012 Toyota FJ Cruiser. The contact stated that while the vehicle was parked, the contact became aware that the passenger’s side seat belt was inoperable. The seat belt was not able to stretch or lock into place. No warning light was illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,000. The VIN was not available.
- NHTSA ID
- 11551078
- Incident
- Jun 30, 2023
- Mileage
- 45,000 mi
Took vehicle to a machine shop to have frame undercoated. The machinist found that the frame had holes in it due to rust. He found that the tab gusset bracelet was cracked ( the part of the frame that holds the A-Arm in place). He said that the vehicle was not safe to drive and needs a new frame. The vehicle has 109,000 miles on it. Toyota should have a recall on all Toyota FJ.I contacted Toyota and was denied any help in this matter.
- NHTSA ID
- 11535465
- Incident
- Jul 26, 2023
Vehicle's frame was excessively rusted creating structure issues. Among the issues is that I can no longer tow anything with this vehicle because the rear structure is unsafe. Multiple other structural issues have been identified by a service center.
- NHTSA ID
- 11494424
- Incident
- Nov 21, 2022
Frame and undercarriage compromised by excessive rust on 2012 Toyota FJ Cruiser. Substandard materials/process used in manufacturing by Toyota on the FJ cruiser undercarriage and frame, causing excessive rust damage. Widespread problem in the United States with excessive rust compromising the stability and safety of the vehicles. Toyota authorized Dealerships are no help. Expect consumers to pay out of pocket to repair frame.
- NHTSA ID
- 11465821
- Incident
- Jan 1, 2017
Manufacturer communications
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
Some 2005 – 2026 Toyota vehicles that have undergone water intrusion may exhibit a condition in which a musty odor is present. Follow the procedures in this bulletin to remediate the odor and address this condition. The purpose of this Service Bulletin is to provide general guidelines and procedures for odor remediation. This Service Bulletin provides a guide on how to prepare and treat the interior of the vehicle for odor remediation. Refer to the applicable model and model year Repair Manual and the EPA (Environmental Protection Agency) website for the most up-to-date safety and precautionary guidelines.
STRUCTURE:BODY
Acid rain results from rainwater or other airborne moisture that become acidic due to industrial chemical impurities in the atmosphere. If these acidic compounds settle on an exposed vehicle, especially the horizontal areas such as the hood, roof, and decklid, significant damage to the painted surfaces can occur. Acid rain damage can typically be identified on vehicles by the presence of stains on the paint surface that resemble hard water spots. Unlike water spots however, acid rain damage cannot be removed by regular washing procedures. Also, because acid rain can etch and soften the paint, normal buffing or polishing repair procedures should not be attempted. This can cause further damage and result in visible depressions in the paint surface. The following are the three major categories of acid rain damage: •Minor damage: requires only buffing to repair. •Moderate damage: usually requires neutralizing, color sanding, and buffing. •Severe damage: extending beyond 1/2 mil of clearcoat on a pearl, metallic, or solid color, requires neutralization, sanding, and repainting. In cases where acid rain damage is minor, neutralization and buffing with a liquid-type paint finessing product may provide an adequate repair. Only specially formulated products outlined in this bulletin should be used for that purpose. Unfortunately, other than minor damage, there is no simple method of determining the actual extent (depth) of acid penetration other than color sanding a representative affected area until there is no visible etching or depressions, followed by measuring the amount of paint removed with either a magnetic or digital-type film thickness gauge. The procedures in this bulletin are intended for use by qualified body/paint technicians and should not be attempted by inexperienced personnel. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. Perform frequent vehicle washing, as often as daily, during high heat and humidity periods to minimize the potential for paint damage due to acid rain exposure. This is especially important in geographical areas known for high frequency and concentration of acid rain and industrial fallout.
STRUCTURE:BODY
The condition known as acid rain is caused by airborne chemicals or particles in the atmosphere, which mix with rainwater, nighttime dew, or high humidity to form acidic compounds. If these contaminants settle and remain on a painted vehicle surface, especially the horizonal areas of the hood, roof, and decklid, significant damage can occur. This damage is the result of actual etching of the paint and appears as pitting or water spots. As acid rain droplets on the vehicle surface evaporate, the concentration strength of the acid increases, causing deeper and more rapid damage. This evaporation and corrosive action also occur more rapidly on dark colored cars as direct sun heat increases. It is the dealer’s responsibility to protect and maintain the quality of the vehicle’s paint finish after receipt at the dealership prior to the first sale. In areas known for high frequency and/or concentration of acid rain, frequent vehicle washing during high heat or humidity periods will minimize the potential for paint damage caused by acid rain. It is further recommended that either reverse osmosis or deionized water be used to prevent water spotting.
STRUCTURE:BODY
To prevent brake rotor rust from forming during transportation and storage, wheel film will be used instead of a cardboard type of anti-rust cover. The purpose of the wheel film is to shield the disc brake rotor from weather elements and initial rust before the vehicle is delivered to the customer. Consequently, the film should remain on the wheel for as long as possible.
STRUCTURE:BODY
Toyota vehicles are currently protected with RapgardTM protective film designed to protect the horizontal painted surfaces. This material protects from acid rain, environmental fallout, and rail contamination. Follow the Removal Procedure in this bulletin to remove the RapgardTM protective film within 90 days from initial application.
STRUCTURE:BODY
Vehicles may occasionally be subjected to contamination by airborne iron particles shed from railroad tracks, train wheels, exposure to heavy machinery facilities, grinding, welding, etc. This type of contamination can be identified by the presence of small, red or brown particles on the paint surface. These particles are often difficult to see on dark color paints but can be easily felt when brushing a hand across horizontal body surfaces such as the hood, roof, or deck lid. Follow the Repair Procedure in this bulletin to clean vehicles that may have been subjected to contamination by airborne iron particles such as rail dust during rail transportation or extended storage near industrial areas.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Compare model years
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.