The sunroof shattered unprovoked driving at highway speeds
- NHTSA ID
- 11752375
- Incident
- Jul 21, 2026
Recalls, owner-reported complaints, investigations and safety data
Data refreshed
Our database contains 11 NHTSA owner-reported complaints for the 2026 Toyota RAV4 Hybrid, most frequently naming the driver assistance, body & structure and brakes categories. 30 manufacturer communications are on file.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
When owners filed reports about this model year
| Month | Complaints filed | Cumulative |
|---|---|---|
| Mar 2026 | 1 | 1 |
| May 2026 | 4 | 5 |
| Jun 2026 | 1 | 6 |
| Jul 2026 | 5 | 11 |
Complaints grouped by the component NHTSA recorded
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
No recalls in our database for this model year
That does not guarantee a specific vehicle is unaffected — recalls are issued against VINs, and new campaigns are announced regularly. Check a VIN on NHTSA.gov.
Reports submitted to NHTSA, shown in the owner's own words
The sunroof shattered unprovoked driving at highway speeds
I am reporting two serious safety concerns involving my 2026 Toyota RAV4 Hybrid. First, while I was making a normal left turn, the vehicle suddenly activated the automatic emergency braking system and came to an abrupt stop in the middle of the roadway. A vehicle ahead of me was also completing a left turn, and it appears that my RAV4 incorrectly detected an imminent collision. The unexpected braking created a significant accident hazard because a vehicle behind me could have rear-ended my vehicle. Second, the overhead sunglass holder does not remain securely closed. While driving, the holder opened unexpectedly and my glasses fell into the driver’s footwell near the brake pedal. The glasses interfered with my ability to operate the brake pedal safely, creating an additional risk of a crash. I reported these concerns to a Toyota dealership, but the dealership stated that it could not identify a problem with the emergency braking system. These issues are intermittent but present a serious safety risk. I am requesting that NHTSA investigate the automatic emergency braking system and the defective overhead sunglass-holder latch on the 2026 Toyota RAV4.
The windshield on the vehicle has a weird distortion. The distortion is visible around the outline of an object with ///////////////// types of line around it. This gives a false moving sensation when viewing and causes eye strain. This distortion is visible on the whole windshield not just a part of it.
Parking Assistance malfunction as well as an SRS airbag malfunction. I am submitting this complaint to report a potential safety concern involving a new 2026 Toyota RAV4 that I purchased from an authorized Toyota dealership. Shortly after taking delivery of the vehicle, I began receiving multiple warning lights and error messages. Because I was concerned that a brand-new vehicle was experiencing these issues, I took it to my local Toyota dealership for diagnosis. According to the service department, the issues appear to be related to aftermarket parts installed on the vehicle. I was advised that aftermarket components can interfere with the vehicle's electronic systems and should not be installed. I informed the dealership that I have not installed, modified, or added any aftermarket parts or accessories since purchasing the vehicle. If the vehicle was sold to me with aftermarket components already installed, I believe this raises significant concerns about whether the vehicle was in the condition represented at the time of sale and whether those components could affect the safe operation of the vehicle. As a consumer, I had every expectation that a new vehicle would be delivered with factory-approved components unless otherwise disclosed. I respectfully request that NHTSA review this matter to determine whether there are any safety implications and whether additional investigation is warranted. I am also requesting that this complaint be documented in the event similar complaints are reported involving other vehicles. Thank you for your attention to this matter. Please let me know if you require any additional documentation, including service records or diagnostic reports.
The sunglasses holder suddenly popped open while driving, causing my sunglasses to fall out and me to swerve. This could have caused an accident. The sunglasses holder continues to pop open by itself, especially in hot weather or when hitting bumps in the road. I have already had the sunglasses holder replaced under warranty and the new part has the same issue. This is clearly a poor design and needs to be addressed through a recall before someone gets seriously hurt.
As I was traveling on the highway, the sunglasses holder opened and my sunglasses fell out and impaired my vision. FORTUNATELY, I was able to maintain control of the vehicle and the glasses did not fall to the floor and interfere with the gas or brake pedal operation. The sunglass holder latch does not operate properly and does not latch or stay closed. Called Toyota and was informed there were no other reports or TSP advisory, however encountered many similar incidents on. Reddit threads.
While driving on the freeway, I heard a loud explosive sound and pulled over to inspect my car. I found the panoramic sunroof glass shattered, but there were no signs of impact or objects hitting the vehicle. Mike Calvert Toyota inspected the car and denied warranty coverage, claiming impact damage despite no evidence. They advised us to contact insurance, but we believe this is spontaneous shattering not our fault.
I report this issue because the malfunction may affect vehicle safety and I found many cars owner has shown this malfunction just like me on the toyota forums. The dashboard is showing a general “System Malfunction – Visit Your Dealer” message along with several driver-assist warning icons. The illuminated symbols appear to relate to the car’s ADAS / safety systems (advanced driver assistance systems), including: Lane keeping / lane departure assist malfunction Pre collision system disabled Traction/Stability control malfunction Adaptive cruise control unavailable Blind spot or parking assist disabled Automatic high beam system malfunction Door / sensor icons problem The first time was happened on Apr 29 and all safety system was not working and the dash board screen got frozen. I brought my cars to dealer for 3 days but they couldn't find any problems. On May 15, it happened again. All safety system stopped operating and I brought car to dealer and after 2 days they still couldn't find the problem. My car is still at dealer until now.
A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.
2026 model year Toyota vehicles are equipped with driver side floor mat retainers to secure the floor mat in the correct position. In addition, some models may also utilize retainers for passenger side and rear seat floor mats. During Pre-Delivery Service (PDS), follow the appropriate Installation Procedure to attach the driver side, and if applicable, the passenger side and rear seatfloor mats to the vehicle carpet using the floor mat retainers.
During the manufacturing process, tires are mounted on the vehicle as matched sets to help reduce conditions such as pulling or drifting. If the wheels are replaced or refinished before vehicle delivery, it is important that the tires remain on the vehicle in the same location and in the same direction of rotation.
A battery in a stored vehicle is subject to conditions that can reduce its performance and service life. These conditions include storage period, temperature, parasitic drain, and battery load. Because of these factors, battery inspection and maintenance are required in order to ensure proper operation and optimal battery life.
Long-term or off-site storage requires special care to maintain vehicle condition. The following guidelines should be performed to minimize vehicle component/part degradation due to extendedvehicle storage conditions. Long-term storage can affect a vehicle’s systems and components. Any problems that are found should be corrected immediately.
ELECTRICAL SYSTEM
Some 26MY RAV4 HV/PHV vehicles with HU (head unit) versions 1136 or older may exhibit one or more of theintermittent conditions below: • No sound from JBL audio at start up. • CarPlay audio and CarPlay icon are inoperative. • CarPlay does not automatically launch at vehicle restart. • Bluetooth device does not automatically pair after remote engine start via app or via key fob. • Steering wheel seek switches do not work as expected during Sirius XM radio after transferring favorite stations from 21MM account to 24MM vehicle.
ELECTRICAL SYSTEM
Some 2026 RAV4 HV vehicles may display a Distance to Empty (DTE) that is higher than expected at initial fill-up. The DTE is computed using the amount of fuel remaining and a learned value that is based on the average fuel consumption.
Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.
Complaint and recall counts across every year of this model
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.