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2004 Toyota Sienna Other / unspecified Problems

Owner-reported complaints naming the other system, filed with NHTSA

Data refreshed

Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
61
Latest Jul 27, 2021
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 2,062 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2004 Toyota Sienna submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 61 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming other

The 25 most recent of 61, in the owner's own words

Driver assistanceOther / unspecified
Filed Jul 27, 2021

I had the control arms replaced, then one of the bolts came out after a few thousand miles. I had that bolt replaced and the problem started happening intermittently after that. Everything will be functioning fine and then the speed of my vehicle is inhibited and it is hard to accelerate. It is very difficult to get from 40 MPH up to 50 MPH. On slight curves, not always, it will beep and the slip indicator light comes on and will apply the brakes on what feels like one side. This has happened at 35-60 MPH. The slip indicator will beep sometimes until I decrease my speed to under 25 MPH. I took it into a reputable tire and front end shop and they replaced a wheel bearing with sensor, and 2 front tires. The problem happened again within 5 miles and the shop said I need to take it to Toyota dealer to have it the steering angle sensors recalibrated. The Toyota dealership said that this is something that the vehicle does itself. They inspected it and took it for a test drive and said nothing is wrong. The problem happened again within a few miles of leaving the dealership. I have read countless forums of people experiencing the same thing in their Toyota Sienna and having the dealership telling them there is not a problem. I have also found that the solution could very well be worn rack and pinion bushings that are creating the play that are triggering the sensors. I don't think they gave it a proper inspection. This is a very dangerous problem, and even more so when the dealership is saying there isn't a problem. I am feeling very lost on what to do with my van right now. I have spent $1100 and 3 days of my time with the same thing happening. I

NHTSA ID
11426725
Incident
Jul 8, 2021
Other / unspecifiedSteering
Filed Jul 25, 2019

WHILE MY VEHICLE IS IN MOTION ON CITY STREETS AND HIGHWAYS AT SPEEDS BETWEEN 35 AND 55 MPH, ON A STRAIGHTAWAY AND CURVE, THE STABILITY CONTROL LIGHT/AND ALARM COMES ON RANDOMLY. SOMETIMES IT'S JUST THE ALARM THAT SOUNDS, AND SOMETIMES THE ALARM SOUNDS AND THE BRAKES ACTIVATE AND THE MINIVAN SWERVES. WAS THE MOST FRIGHTENING AND DANGEROUS EXPERIENCE EVER WITH MY YOUNG GRANDCHILDREN RIDING WITH ME. I ACTUALLY HAD TO PULL OVER TO THE SIDE OF THE ROAD TO CALM MYSELF. THIS HAS NOW HAPPENED ON SEVERAL OCCASIONS WITH TODAY (7-24-19) BEING THE LATEST EXPERIENCE.

NHTSA ID
11234689
Incident
Jul 24, 2019
Mileage
177,000 mi
Other / unspecified
Filed Jul 17, 2019

I PURCHASED NEW TIRES ON MAY 22, 2018. IN JUNE 2019, I HAVE HAD TO REPLACE THREE OF THE FOUR GOODYEAR AQUA TREAD TIRES DUE TO CORD BREAKAGE AND PORCHES OCCURRING.

NHTSA ID
11232734
Incident
Jun 1, 2019
BrakesDriver assistanceOther / unspecified+1 more
Filed Jan 2, 2019

TRACTION CONTROL MALFUNCTION. WHILE DRIVING ON CURVY ROADS THERE IS A BEEPING ALARM, STEERING LOCKS UP, BRAKES ENGAGE. THE CAR SEEMS TO THINK THAT THE TRACTION IS OFF. THIS HAS BEEN A PROBLEM FOR OVER A YEAR. NO PROBLEMS DRIVING IN CITY. ONLY HAPPENS ON CURVY ROADS.

NHTSA ID
11164475
Incident
Dec 30, 2018
Mileage
138,000 mi
BrakesDriver assistanceInterior & seats+2 more
Filed Jun 5, 2018

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED AND A WARNING CHIME SOUNDED. THE VEHICLE LOST STEERING AND BRAKING ABILITY, AND THE STEERING WHEEL STARTED TO JERK FROM LEFT TO RIGHT. THE CONTACT CONTINUED TO DRIVE AND THE FAILURES WENT AWAY AFTER THIRTY SECONDS. THE CONTACT STATED THAT THE FAILURES RANDOMLY STARTED APPROXIMATELY ONE YEAR AGO AND GREW WORSE. THE CONTACT ALSO MENTIONED THAT THE LOCK ON THE SLIDING DOOR SHOWED THAT IT WAS UNLOCKED; HOWEVER, NO ONE COULD EXIT THE VEHICLE WHEN ATTEMPTING TO OPEN THE DOOR FROM THE INSIDE OR THE OUTSIDE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

NHTSA ID
11099913
Incident
Jun 3, 2018
Mileage
150,000 mi
Other / unspecified
Filed Mar 14, 2018

I HAVE RECEIVED A NOTICE FROM TOYOTA ABOUT SPECIAL SERVICE CAMPAIGN FOR EXCESSIVE CORROSION OF THE SPARE TIRE CARRIER CABLE. SINCE THAT PART HAS ALREADY FAILED ON MY CAR I HAD IT REPLACED AND FOLLOWED TOYOTA PROCESS TO RECOVER COST OF THAT REPAIR. I HAVE PROVIDED REQUIRED DOCUMENTATION ( CERTIFIED MAIL) AND THEN AGAIN ADDITIONAL DOCUMENTATION (CERTIFIED MAIL) REQUESTED BY TOYOTA. I HAVE RECEIVED A LETTER THAT MY CASE HAS BEEN CLOSED BECAUSE TOYOTA DID NOT RECEIVE REQUIRED DOCUMENTATION. SINCE THEN I HAVE NOT RECEIVED ANY RESPONSES TO MY SUBSEQUENT LETTER OR COMPENSATION FOR THE REAIUR COST.

NHTSA ID
11079203
Incident
Jan 30, 2017
Mileage
140,000 mi
Exterior lightingOther / unspecifiedSteering
Filed Nov 6, 2017

STEERING DO NOT STAY STRAIGHT WHILE I AM DRIVING THIS VEHICLE. SINCE I PURCHASED, I WENT TO TOYOTA IN THE BEGINNING THEY FIX IT BUT ISSUE WAS NOT RESOLVE AND AS OF TODAY SAME PROBLEM AND I REPLACED NEW TIRES STILL ALIGNMENT IS THE BIGGEST PROBLEM. LIGHTING IS NOT STRONG TO SEE DEER ON THE ROAD.

NHTSA ID
11043673
Incident
Oct 2, 2017
Mileage
92,000 mi
Other / unspecified
Filed Sep 14, 2016

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING 25 MPH, THE VEHICLE JERKED AND THE TRACTION CONTROL INDICATOR ILLUMINATED. THE TIRES FELT AS IF THEY WERE GRIPPING THE GROUND, WHICH MADE IT DIFFICULT TO DRIVE. SINCE THE FAILURE, THE VEHICLE STARTED MAKING A POPPING SOUND, BUT STOPPED WHEN THE VEHICLE TRACTION CONTROL INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 138,000.

NHTSA ID
10906401
Incident
Dec 1, 2015
Mileage
138,000 mi
Other / unspecifiedSteeringSuspension
Filed May 23, 2016

VSC SUDDEN ACTIVATION ON CURVES 35 MPH. BEEPING NOISE SLIP SENSOR COMES ON.

NHTSA ID
10870429
Incident
May 10, 2016
Mileage
145,000 mi
Driver assistanceOther / unspecified
Filed Mar 17, 2016

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STABILITY CONTROL WARNING LIGHT AND TRAC WARNING LIGHT ILLUMINATED INTERMITTENTLY. AS A RESULT, THE VEHICLE DECELERATED INDEPENDENTLY. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID
10850213
Incident
Mar 15, 2014
Mileage
70,000 mi
Other / unspecified
Filed Aug 28, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE SPARE TIRE UN-LODGED FROM THE UNDERCARRIAGE OF THE VEHICLE AND ONTO THE ROAD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID
10760021
Incident
Jun 15, 2015
Mileage
200,000 mi
Other / unspecified
Filed Aug 17, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PARTS NEEDED WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/2 *CN

NHTSA ID
10749072
Incident
Jun 14, 2015
Body & structureOther / unspecified
Filed Jul 23, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE SPARE TIRE CARRIER CABLE WAS LOOSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 200,000.

NHTSA ID
10736036
Incident
Dec 27, 2014
Mileage
200,000 mi
Other / unspecified
Filed Jul 10, 2015

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10733264
Incident
Jun 19, 2014
Other / unspecified
Filed May 26, 2015

WHAT GOOD IS HAVING AN AUTO RECALLED IF NOTHING IS DONE TO CORRECT THE PROBLEM? I AM REFERRING TO THE SPARE TIRE STORAGE CABLES THAT HAVE BEEN IN A RECALLED STATE SINCE 2010 AND HAS STILL NOT BEEN CORRECTED. I FEEL THAT BOTH THE TOYOTA MOTOR CAR COMPANY AND THE U.S. GOVERNMENT HAVE LET ME DOWN ONCE AGAIN. IS ANYTHING BEING DONE TO CORRECT THIS PROBLEM?

NHTSA ID
10721368
Incident
May 26, 2015
Other / unspecifiedTires & wheels
Filed May 5, 2015

CAMPAIGN 14V273000 (SPARE TIRE CABLE CORROSION) WAS INITIATED IN MAY 2014. IT'S NOW A YEAR LATER AND THERE IS NO PERMANENT FIX, NOR HAS TOYOTA EVEN PROVIDED A DATE WHEN THERE WILL BE A PERMANENT FIX. THE INTERIM FIX I HAVE BEEN LIVING WITH FOR THE PAST YEAR WAS TO REMOVE THE SPARE TIRE FROM UNDER MY MINIVAN AND PUT IT IN THE PASSENGER COMPARTMENT. TOYOTA HAS GONE WAY TOO LONG WITHOUT PROVIDING A FIX. BUT WHAT TROUBLES ME TODAY IS THAT WHEN I LOOK UP MY VIN ([XXX]) IN TOYOTA'S DATABASE AND IN YOURS (SAFERCAR.GOV), THE RESPONSE IS NO OPEN RECALLS. HOW CAN THIS BE? "NO OPEN RECALLS," YET THE PROBLEM STILL EXISTS. I WONDER IF ANYONE IS WORKING ON IT. BTW, I'D BE HAPPY TO HAVE A NEW CABLE SAME AS THE ORIGINAL INSTALLED, BUT APPARENTLY THE DEALER ISN'T ALLOWED TO USE THE SAME PART AS ORIGINAL BECAUSE IT COULD CORRODE AGAIN, WHICH IN MY OPINION IS UNLIKELY BECAUSE AT THIS POINT IN MY MINIVAN'S LIFE, ANY CABLE WILL OUTLAST THE REST OF THE VEHICLE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10714683
Incident
May 5, 2015
Mileage
140,000 mi
Other / unspecifiedTires & wheels
Filed May 1, 2015

THE FOLLOWING IS AN EMAIL WE SENT TO TOYOTA. WE BELIEVE TOYOTA HAS FAILED TO REMEDY THE DEFECT WITHIN A REASONABLE TIME. REQUEST YOUR HELP TO RESOLVE THE ISSUE. THANK YOU, EMAIL: "12/12/14 WE HAD THE TEMPORARY REMEDY FOR THE 2004 SIENNA SPARE TIRE RECALL (#E1S) DONE AT YOUR DEALERSHIP OCTOBER 2, 2014. WE WERE TOLD THAT WE COULDN'T LEAVE THE DEALERSHIP WITH THE SPARE TIRE IN ITS CURRENT LOCATION UNDER THE CAR. SUBSEQUENTLY, THE SPARE TIRE CABLE WAS CUT AND THE SPARE TIRE PUT IN THE TRUNK. WE WERE TOLD THIS WAS A TEMPORARY REMEDY AND THAT TOYOTA WOULD HAVE A SOLUTION BY DECEMBER 2014. WE WANT TO KNOW WHEN THE PERMANENT SOLUTION WILL BE AVAILABLE. PLEASE KEEP US UPDATED AS TO THE STATUS OF THIS RECALL SO THE INCONVENIENCE OF THE SPARE TIRE TAKING UP SPACE IN THE TRUNK AND THE INABILITY TO STOW THE BACK SEAT CAN BE RESOLVED. WE APPRECIATE TOYOTA S CONCERN FOR SAFETY AND THAT THIS IS BEING ADDRESSED." *TR

NHTSA ID
10713965
Incident
Oct 2, 2014
Mileage
130,000 mi
Other / unspecified
Filed Feb 6, 2015

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES). THE CONTACT STATED THAT THE DEALER TOOK THE TIRE FROM UNDERNEATH THE VEHICLE AND PUT THE TIRE INSIDE THE VEHICLE. THE CONTACT STATED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

NHTSA ID
10681776
Incident
Nov 3, 2014
Mileage
60,000 mi
Other / unspecified
Filed Feb 2, 2015

TL*THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V273000 (TIRES) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA ID
10680612
Incident
May 22, 2014
Driver assistanceOther / unspecified
Filed Oct 22, 2014

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 45 MPH, THE TRACTION WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE ACCELERATED INDEPENDENTLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. ..UPDATED 12/02/14 *BF THE DEALER ATTEMPTED TO FIX THE VEHICLE THREE TIMES. UPDATED 01/13/15

NHTSA ID
10649223
Incident
May 15, 2014
Mileage
130,000 mi
Other / unspecified
Filed Jul 23, 2014

TL* THE CONTACT OWNS A 2004 TOYOTA SIENNA. WHILE DRIVING APPROXIMATELY 50 MPH, THE TRACTION CONTROL SENSOR CONTINUOUSLY ILLUMINATED AND THE VEHICLE DECELERATED. THE CONTACT APPLIED THE ACCELERATOR PEDAL, BUT THE SPEED DID NOT INCREASE. THE VEHICLE ACCELERATED NORMALLY AFTER THE SENSOR DIMMED, BUT THE FAILURE RECURRED SEVERAL MORE TIMES. AN INDEPENDENT MECHANIC WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

NHTSA ID
10615618
Incident
Oct 17, 2013
Mileage
120,000 mi
Driver assistanceOther / unspecified
Filed Jun 25, 2014

ON NUMEROUS OCCASIONS, (THE FIRST INCIDENT OCCURRING NOVEMBER 2013 AND MOST RECENT 6/23/2014), THE STABILITY//TRACTION CONTROL SYSTEM SUDDENLY ENGAGED. MOST OF THE INCIDENTS OCCURRED WHILE ON THE FREEWAY WITH SPEEDS BETWEEN 50-55 MPH, USUALLY ON STRAIGHTAWAY SECTIONS, SOMETIMES DURING A GENTLE BANK USUALLY TOWARD THE RIGHT. ON ALL OCCASIONS, THE ROADS WERE DRY AND THE DRIVER WAS NOT APPLYING THE BRAKES AT THE TIME. WITHOUT WARNING, THE BRAKES SUDDENLY ENGAGE CAUSING THE VAN TO FEEL LIKE IT WAS LUNGING FORWARD AND MAKING IT DIFFICULT TO CONTROL THE VEHICLE. A SERIES OF RAPID BEEPS WOULD OCCUR AND THE TRACTION SENSOR WOULD ILLUMINATE. THE ENTIRE EPISODE WOULD LAST FOR SEVERAL SECONDS. DURING THESE EPISODES, THE VEHICLE IS DIFFICULT TO CONTROL AND PASSENGERS/OTHER DRIVERS ARE IN DANGER. *TR

NHTSA ID
10606032
Incident
Nov 18, 2013
Mileage
116,000 mi
BrakesOther / unspecified
Filed Sep 28, 2013

SIX TIMES NOW DRIVING AT SPEEDS BETWEEN 30 AND 60 MPH MY TOYOTA MINI VAN'S VEHICLE TRACTION CONTROL HAS ACTIVATED, BRAKES GO ON, PULL ME INTO ANOTHER LANE, ALL LIGHTS FLASHING, CAR BEEPING. IT LASTS ANYWHERE FROM 3 SECONDS TO 10 SECONDS. IT IS ABSOLUTELY TERRIFYING. *TR

NHTSA ID
10545980
Incident
Apr 12, 2013
Mileage
115,000 mi
Body & structureOther / unspecified
Filed Jun 20, 2013

THE PAINT ON THE OEM 17" ALUMINUM RIMS FOR MY TOYOTA SIENNA STARTED BUBBLING AND PEELING. IF LEFT UNCHECKED, I WILL HAVE TO HAVE THE WHEELS EITHER REPLACED OR STRIPPED AND REPAINTED TO KEEP THE METAL FROM CORRODING AND THE RIMS FROM FAILING. THE BUBBLING HAPPENS ON THE INSIDE OF THE RIMS AS WELL, MAKING A GOOD SEAL WITH THE TIRE DIFFICULT AND CAUSING SLOW AIR LEAKS. THUS FAR TOYOTA REFUSES TO RECOGNIZE THE PROBLEM. *TR

NHTSA ID
10520878
Incident
Jun 30, 2008
Mileage
60,000 mi
Body & structureElectricalOther / unspecified
Filed Feb 14, 2012

THE POWER SLIDING DOOR ON THE PASSENGER SIDE STOPPED WORKING. THE BUTTONS DO NOT OPEN OR CLOSE THE DOOR. THE DOOR IS SO HEAVY THAT IT CANNOT BE OPENED OR CLOSED EASILY. THE CABLE THAT MOVES THE DOOR SNAPPED AND VISIBLE (HANGING OUTSIDE THE BODY). WE HAD THE EXTENDED WARRANTY FOR 7 YEARS AND THE CAR WAS SERVICED REGULARLY, BUT THIS PROBLEM OCCURRED AFTER THE EXTENDED WARRANTY EXPIRED. THE DEALER SAYS THE WHOLE MOTOR, NOT JUST THE CABLE, SHOULD BE REPLACED, ASKING FOR MORE THAN $1500 FOR PARTS AND REPAIR. SNAPPED CABLE, LOOSE AND VISIBLE MOVING PARTS OUTSIDE THE BODY OF THE VAN, AND A HEAVY AND HARD TO OPERATE "POWER" DOOR PRESENT A SAFETY PROBLEM, ESPECIALLY WITH THE KIDS GOING IN AND OUT OF THE PASSENGER SIDE SLIDING DOOR. I WOULD APPRECIATE IT IF YOU COULD TAKE A CLOSER LOOK AT THE ISSUE AND HAVE TOYOTA OWN UP TO ITS DESIGN PROBLEMS. THIS ISSUE HAS ITS OWN FORUMS ONLINE, HAS ITS OWN FACEBOOK PAGE AND IT SEEMS THAT TOYOTA WILL NOT LISTEN ONE CUSTOMER AT A TIME. *TR

NHTSA ID
10447867
Incident
Oct 31, 2011
Mileage
57,000 mi

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