RoadVitals

2002 Chevrolet Avalanche Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
11
Latest Dec 30, 2005
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 444 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Chevrolet Avalanche submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed Dec 30, 2005

2002 AVALANCHE WITH APPROX. 40,000 MILES...CANNOT LOCK OR UNLOCK THE BACK TAILGATE. TOOK IT INTO THE DEALERS REPAIR SHOP AND HAD IT FIXED AND PAID FOR IT. THEY WERE NOT WILLING TO WORK WITH ME ON IT, EVEN THOUGH IT WAS OBVIOUSLY A DEFECT AND SO CLOSE TO MY WARRANTY EXPIRATION. NOW AT 81,000 MILES WE HAVE THE SAME PROBLEM AND CANNOT LOCK OR UNLOCK THE BACK TAILGATE. I AM AFRAID THAT I WILL BREAK MY KEY OFF IN THE LOCK IF I FORCE IT TOO HARD. I HAD THE AVALANCHE AT THE SAME SERVICE CENTER FOR RECALL WORK AND MENTIONED THAT I HAD THE SAME PROBLEM AGAIN..THEY TOLD ME I WOULD HAVE TO PAY FOR IT TO FIX IT AGAIN. I TOLD THEM DON'T BOTHER. *NM

NHTSA ID
10146534
Incident
Dec 1, 2005
Mileage
40,000 mi
ElectricalInterior & seatsSteering
Filed Jun 9, 2005

I OWN A 2002 CHEV. AVALANCHE, THERE ARE PROBLEMS WITH THE TAILGATE HINGES, AND LOCKS, THE STARPS( RECALL) HAVE BEEN REPLACE. THERE IS A PROBLEM WITH THE STEERING BOX, MAKES A THUMPING NOISE THAT CAN BE FELT THROUGH THE STEERING WHEEL. MY COMPLAINT IS THAT PEOPLE THAT HAVE SAME PROBLEMS WITH LESS THAN 50K MILES ARE HAVING THE STEERING, AND LOCKS/HINGES REPAIR FOR FREE, AND I'M BEING TOLD THAT BECAUSE MY VEHICLE HAS 80K MILES I HAVE TO PAY FOR THESE REPAIRS, AND IF A RECALL IS ESTABLISHED THEY WILL RE-EMBURSE ME. IF IT IS DANGEROUS AT 50K MILES WHY IS NOT DANGEROUS AT 8OK MILES.

NHTSA ID
10124649
Incident
Jun 8, 2005
Interior & seatsExterior lighting
Filed Mar 30, 2005

WHILE DRIVING, THE FRONT SEAT BACK MOVED ON ITS OWN. THE DRIVER TRIED TO MAKE AN ADJUSTMENT WITH SEAT, BUT IT FAILED TO ADJUST PROPERLY. THE PROBLEM STILL REMAINS, AND THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THE MECHANIC ADVISED DRIVER THAT THE SEAT WAS OPERATING AS DESIGNED. *AK THE LEFT FRONT SEAT BACK COVER BOLTS WERE LOOSE AT THE FRAME. *SC THE FOG LIGHTS CONTAINED CONDENSATION. *JB

NHTSA ID
10115185
Incident
Mar 15, 2005
BrakesInterior & seats
Filed Mar 3, 2005

THE DRIVER'S SEAT WOULD MOVE WHILE DRIVING AT ANY SPEED. WHEN APPLYING NORMAL BRAKING CONSUMER CAN HEAR A POPPING NOISE. THE TRUCK WOULD JERK A LITTE AND CONTINUE ON BEFORE STOPPING. ALSO, WHEN APPLYING THE BRAKE AT A SUDDEN STOP WHEELS WOULD LOCK UP. THE DEALER WAS NOTIFIED.*AK

NHTSA ID
10113345
Incident
Sep 9, 2004
Mileage
44,000 mi
Interior & seats
Filed Dec 21, 2004
1 injury reported

I RELEASED THE TAILGATE TO REMOVE AN EMPTY BOX FROM THE BED OF MY 2002 CHEVY AVALANCHE. I JUMPED UP IN THE BACK OF THE TRUCK AND RETRIEVED THE BOX. WHEN I REACHED THE BACK OF THE TRUCK (TAILGATE), THE TAILGATE GAVE WAY LIKE A TRAP DOOR AND I WENT DOWN WITH IT. I HIT BOTH MY KNEE AND HEAD ON THE TAILGATE AS THE TAILGATE HIT THE GROUND. BOTH CABLES (2) BROKE ABOUT 2 INCHES BELOW THE CONNECTOR. I CUT MY KNEE AND HAD A KNOT ON THE SIDE OF MY HEAD. ASPRIN SEEMED HELP, BUT THERE IS STILL PAIN IN THE OUTSIDE KNEE AREA (LEFT). WHEN I GOT TO WORK, I PULLED UP THE RECALL LIST. MUCH TO MY SURPRISE, THERE WAS A RECALL ON THE VERY CABLES THAT SEVERED ON MY AVALANCHE. I HAVE OWNED THE VEHICLE SINCE JUNE 2004 AND HAVE EVEN HAD MAINTENANCE PERFORMED ON THE VEHICLE AT A LOCAL CHEVY DEALERSHIP. I DID NOT RECEIVE A RECALL NOTICE ON THIS PART ALTHOUGH THE DEFECT NOTICE STATES I SHOULD HAVE.*AK

NHTSA ID
10104193
Incident
Dec 17, 2004
Mileage
46,648 mi
BrakesElectricalEngine+2 more
Filed Jul 13, 2004

1.BRAKES--PEDAL GOES TO THE FLOOR...THIS HAS HAPPENED 5 DIFFERENT TIMES 2.BRAKES--HAS BEEN RETURNED AT LEAST 10 TIMES FOR BRAKE- ROTOR PROBLEMS 3.SUSPENSION NOISE--HAS BEEN RETURNED AT LEAST 10 TIMES FOR NOISE 4.OIL LIGHTS--HAS BEEN RETURNED 3 TIMES FOR OIL CONSUMPTION--LEAKS 5.ELECTRICAL--HAS BEEN RETURNED TO REPLACE ELECTRIC MOTOR FOR WINDOWS 6.ELECTRICAL-- LOCKS-CLICK AND CLICK AND KEEP CAUSING, AND THE HORN---BEEPS NON STOP THIS ALL WHILE DRIVING 7.VEHICLE WAS PARKED AND LIGHT AND HORN WOULD NOT STOP FLASHING AND BEEPING THE DEALER NOR CHEVROLET WANT TO EXCEPT ANY RESPONSIBILITY FOR THIS VEHICLE....WE ARE TOLD THAT THE NOISES(AND VIBRATION) FROM THE SUSPENSION JUST STANDARD FOR THE VEHICLE. THE BACK ROTORS HAD GROOVES WAS TOLD NO PROBLEM FOUND..WHEN ASKED ABOUT THE GROOVES THEY TOLD US THIS WAS NORMAL FOR "HEAVY DUTY" TRUCKS..BRAKES..WAS TOLD WE SHOULD ONLY EXPECT TO GET 6-7 THOUSAND MILES. DEALER SHOULD TELL YOU THAT WHEN YOU PURCHASE THE VEHICLE. MOST OF THE TIMES WHEN THE BRAKES GO BAD THERE IS NO WARNING...I JUST HAD NO BRAKES...THIS VEHICLE IS NOT SAFE TO DRIVE AFTER THE LAST TIME I WAS UNABLE TO STOP AT AN INTERSECTION I RETURNED THE VEHICLE TO UNIVERSITY MOTORS.....TO DATE HAVE HEARD NOTHING FORM UNIVERSITY MOTORS OR CHEVROLET.... *LA

NHTSA ID
10080944
Incident
Jun 4, 2003
Mileage
10,790 mi
Interior & seats
Filed Apr 21, 2004

REAR/END GATE APPEARS CLOSED BUT OPENS PERIODICALLY WHILE DRIVING. IT SCARES THE HELL OUT OF YOU AND DROPS BELONGINGS FROM THE BED AREA ALL OVER THE ROADWAY. IT COULD CAUSE MAJOR ACCIDENTS. *AK

NHTSA ID
10067628
Incident
Apr 21, 2004
Interior & seats
Filed Apr 12, 2004

PULLING OUT FROM A STOP, THE TAILGATE DROPPED OPEN AND AS A RESULT OF THE CABLE ON THE RIGHT SIDE BREAKING, THE TAILGATE FELL OFF AND WAS DRAGGED ALONG BY THE LEFT SIDE CABLE SCRAPING THE RIGHT SIDE OF THE TAILGATE BADLY. *AK

NHTSA ID
10066005
Incident
Apr 12, 2004
Mileage
43,874 mi
Interior & seats
Filed Nov 28, 2003

2002 CHEVROLET AVALANCHE DRIVERS SIDE TAIL GATE CABLE FAILURE. APPROXIMATELY 28,000 MIES ON THE VEHICLE. OWNER WAS SITTING ON THE TAIL GATE WHEN FAILURE OCCURRED. *AK

NHTSA ID
10047707
Incident
Oct 4, 2003
Mileage
28,000 mi
Interior & seats
Filed Jul 11, 2003

THE DRIVER'S SEAT WAS 2.5 INCHES TO THE LEFT OF THE STEERING WHEEL CENTER. WHICH MADE IT VERY DIFFICULT TO MAINTAIN STEERING CONTROL WHEN THE VEHICLE WAS DRIVEN. ALSO, THE CONSUMER WAS CONCERNED ABOUT SAFETY OF AIR BAG DEPLOYMENT. *AK *SCC *JB

NHTSA ID
10024349
Interior & seats
Filed May 10, 2002

WHILE DRIVING, TAILGATE POPPED OPEN, CAUSING CONSUMER TO PULL OVER TO CLOSE IT.*AK *YD

NHTSA ID
8009624
Incident
Nov 5, 2001

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .