Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Steering reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
14
Latest Apr 29, 2013
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 444 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5
What this page shows
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Chevrolet Avalanche submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 14 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming steering
Shown in the owner’s own words, exactly as filed
BrakesPowertrain (other)Steering
Filed Apr 29, 2013
AT 95,000 MILES, TRANSMISSION EXPLODED, REPLACED. 1 YEAR LATER, BRAKE LINE EXPLODED, LOST ALL BRAKE FLUID, ALL 4 BRAKE LINES REPLACED AS THEY WERE NOT MADE OF STAINLESS STEEL AND HAD RUSTED. 6 MONTHS LATER, DIFFERENTIAL BEARINGS ALL WORN, AFFECTING STEERING, DIFFERENTIAL AND RELATED PARTS ALL REPLACED. ALL EXPLOSIONS TOOK PLACE WHILE DRIVING ON LOCAL ROADS, NOT ON THE HIGHWAY, THANK GOD! MECHANIC (FRIEND OF MINE) SAYS HE NEVER SAW ANY CAR WITH AS MANY BAD PARTS AS MY AVALANCHE! I ALSO THANK GOD I BOUGHT IT USED. AMERICAN ENGINEERED CARS HAVE SUCH BAD ENGINEERING DESIGN THAT I NEVER BUY THEM NEW. *TR
NHTSA ID
10509997
Incident
May 23, 2011
Mileage
95,000 mi
AirbagsBrakesSteering
Filed Feb 12, 2013
Crash reported2 injuries reported
I HAD AN ACCIDENT ON THE HWY IN GEORGIA, THE STEERING WAS HARD TO CONTROL/LOCK, THE TIRE SLED, WAS RUST AND CORRODE ON STRUCTURE, BRAKE AREA, WHEEL AREA, FRAME, TIRE BROKE OFF, ALMOST FLIPPED AND WAS HIT FROM THE BACK, AND TWICE IN THE FRONT AFTER SLAMMING INTO A CEMENT DIVIDER AND THE AIR BAGS DIDN'T DEPLOY AT ALL, I INJURED MY LEFT SIDE, NECK, BACK, AND HIP. BLESSED THAT MY PREGNANT DAUGHTER IN HER 8TH MONTH WASN'T IN THE TRUCK WITH ME. I HAD DONE MULTIPLE REPAIRS ON THE FUEL TANK, TIRE ROD, KNOCK SENSOR, ABS BRAKES, RUNNING BOARD,BRAKES,ROTORS, ETC, AND WAS TOLD THAT THE RUST ON THE FRAME WON'T EFFECT THE TRUCKS PERFORMANCE AND IT WAS SAFE TO DRIVE BECAUSE EVERYTHING IS ATTACHED TO THE FRAME GOOD. I ALMOST LOST MY LIFE AND TWO OF US GOT INJURED. IF THESE TRUCKS ARE HAVING AND BEEN HAVING THESE ISSUES- WHY DO THEY JUST PULL ALL OF THEM AND GIVE PEOPLE OTHER OPTIONS. *TR
NHTSA ID
10497946
Incident
Feb 8, 2013
Steering
Filed May 26, 2006
CLUNKING IN HEARD UNDER HOOD AND FELT IN THE STEERING COLUMN. HAVE HAD THAT FOR 2 YEARS AND NOW FINALLY SAW OTHER AVALANCHE AND CHEVROLET OWNERS WITH THE SAME PROBLEM, AND PERSONAL MECHANIC EVEN REFERENCED THE PROBLEM TO A TSB FOR MY VIN. DEALER PLAYS IT OFF THAT THEY HAVE TO CHARGE FOR INSPECTION BY MECHANIC AND THEY WON'T REPLACE IT BECAUSE ITS PAST WARRANTY. (BILL HEARD CHEVROLET). NOTHING HAS DONE TO FIX IT, UNSURE IF ANY MECHANICAL FAILURE WILL RESULT FROM IT. INVOLVING THE STEERING COLUMN MUST HAVE SOME POSSIBLE ISSUE. *JB
NHTSA ID
10158303
Incident
Mar 1, 2004
BrakesSteering
Filed Mar 4, 2006
THE VEHICLE IS A 2002 CHEVROLET AVALANCHE. 1]THE INTERMEDIATE STEERING SHAFT HAS GONE BAD TWICE IN 61,000 MILES, DEALER REFUSES TO FIX. THIS COULD CAUSE THE U-JOINT IN THE STEERING SHAFT TO FRACTURE ON ROUGH ROADS. 2] THE ABS BRAKE SYSTEM HAS INTERMITTENT FAILURE PROBLEMS, THIS COULD CAUSE A LOSS OF BRAKES AT SLOWER SPEEDS AND CAUSE AN ACCIDENT. *NM
NHTSA ID
10151786
Incident
Oct 21, 2004
Mileage
32,000 mi
Steering
Filed Nov 22, 2005
I WAS ON SIDE OF HILL IN GRASS AND MUD, MY POWER STEERING WENT OUT, AND I ALMOST BIT THE BULLET. MY NEIGHBOR A GM MECHANIC SAID THEY REPLACE THEM ALL THE TIME, I CALLED THE DEALER WHICH HE WORKED AND THEY SAID THEY NEVER HEARD OF THE PROBLEM (SERVICE MANAGER). THIS IS DANGEROUS AND A JOKE....I RESEARCHED AND FOUND OTHERS WITH SAME PROBLEM AT THIS SITE THAT HAVE AVALANCHES ALSO. PLEASE HELP HERE IS THE SITE WITH SOME OTHERS , THEY HAVE SEVERAL THREAD ABOUT IT THIS IS JUST ONE: HTTP://WWW.CHEVYAVALANCHEFANCLUB.COM/CAFCNA/INDEX.PHP/TOPIC,51094.0.HTML. *JB
NHTSA ID
10143493
Incident
Nov 22, 2005
Mileage
62,000 mi
Steering
Filed Sep 20, 2005
DT: CONTACT STATED WHILE SITTING AT A STOP SIGN AND THEN WHEN HE PULLED OUT THERE WAS NO POWER STEERING. THERE WAS NO NOISE, THERE WAS NO INDICATION THAT ANYTHING WAS WRONG. HE TOOK VEHICLE TO THE DEALER AND THE SAID THAT THE POWER STEERING PUMP SHAFT SHEARED OFF INSIDE OF THE PUMP. THIS HAPPENED ABOUT 8-12-05. *AK
NHTSA ID
10137129
Incident
Aug 12, 2005
Mileage
70,500 mi
ElectricalInterior & seatsSteering
Filed Jun 9, 2005
I OWN A 2002 CHEV. AVALANCHE, THERE ARE PROBLEMS WITH THE TAILGATE HINGES, AND LOCKS, THE STARPS( RECALL) HAVE BEEN REPLACE. THERE IS A PROBLEM WITH THE STEERING BOX, MAKES A THUMPING NOISE THAT CAN BE FELT THROUGH THE STEERING WHEEL. MY COMPLAINT IS THAT PEOPLE THAT HAVE SAME PROBLEMS WITH LESS THAN 50K MILES ARE HAVING THE STEERING, AND LOCKS/HINGES REPAIR FOR FREE, AND I'M BEING TOLD THAT BECAUSE MY VEHICLE HAS 80K MILES I HAVE TO PAY FOR THESE REPAIRS, AND IF A RECALL IS ESTABLISHED THEY WILL RE-EMBURSE ME. IF IT IS DANGEROUS AT 50K MILES WHY IS NOT DANGEROUS AT 8OK MILES.
NHTSA ID
10124649
Incident
Jun 8, 2005
Steering
Filed Mar 30, 2005
Crash reported
(1) THERE WAS NOT ANY SPECIFIC EVENT, I WAS TURNING DOWN MY DRIVEWAY WHEN THE STEERING IMMEDIATELY BECAME EXTREMELY HEAVY AND THE WHEEL COULD NOT BE TURNED. (2) I COULD NOT TURN THE WHEEL OR STOP BEFORE HITTING MY TRASH CONTAINERS AT THE END OF THE DRIVEWAY. (3) POWER STEERING PUMP WAS REPLACED. THE SHAFT HAD BROKEN INSIDE THE PUMP.*AK
NHTSA ID
10116068
Incident
Mar 13, 2005
Mileage
42,500 mi
BrakesPowertrain (other)Steering
Filed Jan 31, 2005
MEXICAN ASSEMBLY FACTORY FAILURE. THERE WAS A MAJOR FAILURE OF THE REAR AXLES AND PARKING BRAKE SYSTEM. *BF THE REAR AXLES HAD GROOVES WORN IN THEM AND THE REAR BEARING FAILED. THE CONSUMER REQUESTED REIMBURSEMENT. THE PARKING BRAKE REMAINED INOPERATIVE. WHEN THE PARKING BRAKE WAS RELEASED, THE ACCELERATION WOULD HANG UP AND A POP WOULD BE HEARD IN THE REAR, THERE WAS A RATTLE BEHIND THE STEERING WHEEL, AND THE AXLE SEALS LEAKED. *SC *JB
NHTSA ID
10111069
Incident
Jan 1, 2005
Mileage
15,896 mi
Steering
Filed Jul 28, 2004
SUDDEN POWER STEERING PUMP FAILURE AFTER 50,000 MILES - THIS ALSO CAUSED STEERING BOX TO FAIL BECAUSE OF FILINGS FROM PUMP GETTING INTO STEERING BOX. *AK
NHTSA ID
10082876
Incident
Jul 28, 2004
Mileage
50,000 mi
AirbagsBrakesSteering+1 more
Filed Nov 15, 2003
Crash reported3 deaths reported
TRAVELING AT 65 MPH PASSING ANOTHER CAR SWITCHED LAND AND REAREND WENT OUT. DID 360 DEGREE AND HIT THE SIDE ON HIGH WAY. AIR BAG DID NOT DEPLOY. IT DID $9000 IN DAMAGE TO THE FRONT END. STEERING FEELS LIKE ITS HITTING ANOTHER METAL DEALER HAS TO GREASE THE STEERING SHAFT EVERY 25,000 MILES FACTORY DEFECT BUT I HAVE TO PAY FOR IT AFTER WARRANTY RAN OUT. APPLYING BRAKE WHEN MAKING A TURN IF TRUCK GOES OVER A ROAD HOLE OR BUMP IN THE ROAD ANTI-LOCK BRAKE DOES NOT WORK AND LOOSE CONTROL OF THE TRUCK. SUSPENSION IS NOT GOOD. *LA
NHTSA ID
10046984
Incident
May 12, 2003
Steering
Filed Jul 3, 2003
STEERING WHEEL HAS NOT BEEN CENTERED IN FRONT OF THE DRIVERS SEAT. WHILE SEATED THE STEERING WHEEL WAS 2 1/2 INCHES TO THE RIGHT OF THE DRIVERS SEAT. THIS CONDITION FATIGUED THE DRIVERS ARMS WHILE DRIVING ANY DISTANCE. GM CUSTOMER SERVICE WAS CONTACTED 6-19-03. THE CONSUMER IS AFRAID THAT IF THE AIR BAG DEPLOYS IT MAY INJURE HIM INSTEAD OF SAVING HIM. *AK *CB *NLM
NHTSA ID
10022678
AirbagsSteering
Filed Aug 16, 2002
Crash reported
WHILE MAKING A TURN AT A LOW SPEED VEHICLE ROLLED OVER, AND AIR BAGS DID NOT DEPLOY. DEALER NOTIFIED. *AK
NHTSA ID
8016510
Incident
Jul 17, 2002
SteeringVisibility
Filed Mar 27, 2002
THE DEALERSHIP (TOM BENSON) IS CLAIMING THAT BOTH MY MIRROR DISTORTION AND THE VIBRATION IN THE STEERING WHEEL ARE CHARACTERISTICS OF THE VEHICLE. NLM
NHTSA ID
759867
Incident
Nov 1, 2001
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own