2002 Chevrolet Avalanche Problems
Owner-reported complaints filed with NHTSA, grouped by component
Data refreshed
What this page shows
Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Chevrolet Avalanche, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Reports by component
Ranked by how many owner reports name each component category
- Brakes20038.7%
- Body & structure6713.0%
- Engine387.4%
- Tires & wheels367.0%
- Airbags224.3%
- Visibility224.3%
- Powertrain (other)193.7%
- Electrical193.7%
- Suspension193.7%
- Fuel system152.9%
- Steering142.7%
- Interior & seats112.1%
- Other / unspecified91.7%
- Exterior lighting81.5%
- Seat belts81.5%
- Transmission71.4%
- Driver assistance30.6%
Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.
Each component in detail
What the reports in each category say, in the owners' own words
Brakes
Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.
From owner reports, verbatim
The contact owns a 2002 Chevrolet Avalanche. The contact stated while attempting to stop the vehicle, the brake pedal was firm, and vehicle kept accelerating unintendedly. Several warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the failure was due to a faulty ABS module. The vehicle had not been repaired. The manufacturer was made aware of the failure and determined that the vehicle was not included in a recall because he was not located in a salt State. The failure mileage was unknown.
The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. Additionally, the speedometer, the 4-wheel drive function, parking brake, and headlights failed to operate as needed. The instrument panel light failed to illuminate, the gear shifter did not display the selected gear, the sub-frame was corroded, and the wheel hub bearing assembly was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
Body & structure
Reports naming the vehicle structure, frame, body panels, doors, hood and trim.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THE BRAKE AND FUEL LINES WAS RUSTED AND LEAKING FLUID. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 10/7/14*CN
WHEN WE PURCHASED A 2002 CHV AVALANCHE, IT WAS EQUIPPED WITH ONSTAR. WHEN EVERYTHING WENT DIGITAL, WE WERE TOLD BY THE DEALER THAT THEY DID NOT HAVE A CONV KIT FOR OUR MODEL. SINCE WE TRAVEL, WHAT OPTONS D WE HAVE OF GETTING ONSTAR TO REPLACE OUR EQUIPMENT. WE HAVE EVERYTHIN EXCEPT THE PHONE, I GUESS. *TR
Engine
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.
From owner reports, verbatim
WHILE DRIVING AT 65 MPH THE ENGINE CUT OUT. COULD BE THE CRANKSHAFT POSITION SENSOR. THE TRUCK IS A 2500 WITH AN 8.1L ENGINE. SIMILAR ISSUES THAT THE 2001 WAS RECALLED FOR. SAME ENGINE AND CPS AS THE 2001 BUT NOT INCLUDED IN THE ORIGINAL RECALL. THIS HAS HAPPENED SEVERAL TIMES AT VARIOUS SPEEDS.
THE ENGINE WILL DIE AT ANY TIME WITH OUT WARNING. THIS HAPPENS FAIRLY OFTEN. SOMETIMES AFTER TRYING TO RESTART IT WILL RESTART WITH NO DELAY AND OTHER TIMES IT WILL TAKE A FEW MINUTES. THEN IT WILL RUN NORMALLY FOR NO SPECIFIC AMOUNT OF TIME. THEN IT WILL DIE AGAIN. INCIDENCES MAY OCCUR HUNDREDS OF MILES IN BETWEEN. THE DEALER SAYS THEY DON'T KNOW WHY IT WOULD DO THIS AND IT WOULD BE VERY DIFFICULT TO DIAGNOSE THE PROBLEM BECAUSE IT HAPPENS SPONTANEOUSLY AND IT USUALLY RESTARTS QUICKLY. THIS IS VERY DANGEROUS AND TURNING THE VEHICLE TO GET OFF THE ROAD WHEN THE ENGINE DIES IS VERY HARD TO DO. *TR
Tires & wheels
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.
From owner reports, verbatim
DT*: THE CONTACT STATED ON THE LEFT REAR TIRE THERE IS A SMALL BULGE ON THE SIDEWALL. THE VEHICLE WAS TAKEN TO THE LOCAL DEALERSHIP FOR INSPECTION. UPON INSPECTION, THE DEALERSHIP DETERMINED THE TIRES WERE DEFECTIVE AND REPLACED ALL FOUR TIRES. SEVERAL MONTHS LATER THE CONTACT EXPERIENCED A BLOW OUT WITH THE LEFT REAR TIRE. THE LOCAL DEALERSHIP WAS NOTIFIED AND THE TIRE WAS REPLACED. THE TIRE LINE IS GOODYEAR P26570R17.
2002 CHEVROLET AVALANCHE 1500 4X4. GOODYEAR AT 17" TIRES. ALL 4 TIRES EVENLY WORN 75% HAD SIDEWALL DETERIORATION WHERE TREAD AND SIDEWALL CONNECT AT 51500 MILES. WIRES WERE ACTUALLY STICKING OUT AND HAD LUMPS WHERE THE WIRE WAS FAILING. DEFINITELY NOT NORMAL WEAR PATTERN. FAILURE WOULD HAVE BEEN BLOW OUT AND OUT OF CONTROL AND WHO KNOWS WHAT. CAUGHT THE FAILURE AND PRESENTED IT TO A GOODYEAR TIRE DEALER AND THEY WOULD NOT DO ANYTHING. STILL POSSESS ALL 4 TIRES IF I COULD ONLY SHOW THEM TO AN ACTUAL GOODYEAR REPRESENTATIVE FOR REVIEW MY MIND WOULD BE AT EASE
Airbags
Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.
From owner reports, verbatim
CLEAR DRY DAY. ACCIDENT OCCURRED WHEN VEHICLE HIS A SIDE OF A BUILDING. AIR BAGS DID NOT DEPLOY RESULTING IN INJURY. *TR
IN THIS COLLISION WHERE I WAS A PASSENGER WE FLIPPED OVER 2 AND SLID ON PASSENGER SIDE OF VEHICLE AND NO AIR BAGS DEPLOYED .UNCONSCIOUS DURING FIRST 2 SECONDS OF COLLISION AFTER I REGAINED CONSCIOUSNESS I FELT MY HEAD DRAGGING ON PAVEMENT AND GRABBED MY HEAD AND LIFTED IT UP FROM BEING DRAGGED AS TRUCK SLID AT THE END OF THE COLLISION. I WAS TAKEN TO NEARBY E.R. AND GOT STAPLES IN MY HEAD . AND NUMEROUS OTHER INJURIES ROAD RASH, CHEST PAINS, WHIP LASH, BACK PAINS EXCETRA . *TR
Visibility
Reports naming windshields, glass, wipers, defrosters and mirrors.
From owner reports, verbatim
DT*: THE CONTACT STATED THE OIL INSIDE THE DRIVER SIDE EXTERIOR HEATED MIRROR SEEPED OUT CAUSING A BLUR. THE DEALERSHIP DETERMINED THE MIRROR NEEDED TO BE REPLACED.
WHEN DRIVING UP TO A DRIVE-UP ATM MACHINE, MY WIFE FOLDED THE PASSENGER SIDE-VIEW MIRROR TOWARD HER SO IT WOULD NOT HIT A POST. AFTER COMPLETING HER TRANSACTION, SHE UNFOLDED THE MIRROR TO IT'S REGULAR POSITION, AND IT BROKE. THE MIRROR DID NOT FALL OFF, BUT HAD TO BE TIED ON TO THE ARM, SO IT WOULDN'T SIT CROOKED. *NM
Powertrain (other)
Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.
From owner reports, verbatim
The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. Additionally, the speedometer, the 4-wheel drive function, parking brake, and headlights failed to operate as needed. The instrument panel light failed to illuminate, the gear shifter did not display the selected gear, the sub-frame was corroded, and the wheel hub bearing assembly was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
TRANSFER CASE FLUID LEAKING FROM A HOLE IN THE CASE CAUSED BY INTERNAL PUMP RUB. ALL THE TRANSFER CASE OIL EXPELLED ONTO THE HOT EXHAUST CAUSING SMOKE AND POSSIBLY A FIRE. *TR
Electrical
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.
From owner reports, verbatim
GM HAD REPAIRED THE RUST BRAKE DEFECTS ON MY TYPE OF VEHICLE IN MANY SALT STATES THAT ENDURE COLD WEATHER. BUT BECAUSE THERE WAS NOT ENOUGH OUTRAGE THEY DID NOT REPAIR THIS SAME DEFECT IN MY STATE. THERE IS A PROBLEM WITH THE WHEEL BEARINGS WHERE RUST CAUSES THE ANTI LOCK BRAKING SYSTEM TO NEEDLESS ENGAGE WHEN IT SHOULD NOT DURING SLOW SPEEDS SOMETIMES MAKING BRAKING DANGEROUS IN SLOW TURNING AND PARKING SITUATIONS. I HAVE ALREADY SPENT THOUSANDS OF DOLLARS FIXING THESE DEFECTS ON MY OWN BUT BECAUSE OF A FAULTY DESIGN IN THE SYSTEM THIS PROBLEM HAS A TENDENCY TO RE OCCUR. *TR
I'M HAVE BEEN EXPERIENCING SEVERAL TECHNICAL ISSUES WITH MY 2002 AVALANCHE THROUGH YEARS. I CAN REMOVED MY KEY WHEN MY IGNITION TURNED ON TO DRIVE. MY TRUCK ALSO REDUCES ENGINE SPEED WHEN DRIVING AT 45 MPG. IT RESULT FOR ME TO PULL OVER ON THE INTERSTATE TO RESET THE PCM TO DRIVE. THEN MY CHECK ENGINE LIGHT WILL APPEAR ON ALSO. THEN IT WILL CLEAR ITSELF SOMETIMES. SANDY SANSON A GM DEALERSHIP IN PENSACOLA FL WHERE I BOUGHT THE CAR IN 2006 HAS CHARGE ME UNNECESSARY FOR PARTS AND LABOR TO FIX THESE ISSUES. WHEN BRINGING THE PROBLEM TO THE ATTENTION OF AUTO REPAIR. A SALE REP SAID MY KEYCHAIN CAN WHERE MY IGNITION OUT. HE ALSO STATED THAT MY CAR NEEDED OTHER COMPONENT PARTS IN ORDER TO FIX THE PROBLEM. WHICH NEVER SOLVE THE MAIN ISSUE THAT I REQUESTED TO BE FIX. I ALSO TALK TO THE HEAD SUPERVISOR AND GOT POOR CUSTOMER SERVICE. FURTHERMORE, IT HAS NOT BEEN RESOLVE AT THIS MOMENT. I CONTINUE TO DRIVE BECAUSE MY TRUCK IS THE ONLY TRANSPORTATION I HAVE AT THE MOMENT. I'M GOING TO SPEAK TO THE DEALERSHIP AGAIN ABOUT THIS ISSUES, BUT PLEASE ASSIST ME BECAUSE I BEEN HAVING THE SAME PROBLEMS. THAT ARE IN THE HEADLINE AT THIS MOMENT. I WRITTEN ABOUT MY REDUCE ENGINE SPEED IN THE PAST. *TR
Suspension
Reports naming suspension components — springs, struts, shocks, control arms and related hardware.
From owner reports, verbatim
WE OWN A 2002 CHEVY AVALANCHE AND THERE IS AN ISSUE WITH THE RIGHT SEAL. WE HAVE REPLACED IT TWICE. MY BEST FRIEND AND HER HUSBAND BOUGHT A USED CHEVY SILVERADO AND HAVE REPLACED THE SEAL 3 TIMES SINCE THEY HAVE BOUGHT THEIRS. THERE NEED TO BE SOME RESEARCH DONE ON THESE SEALS. *TR
DT*: THE CONTACT STATED WHILE DRIVING OVER 20MPH THERE WAS A LOUD NOISE COMING FROM THE VEHICLE. AS THE SPEED INCREASES OR WHILE DRIVING OVER POTHOLES THE NOISE INCREASES. THE INDEPENDENT REPAIR SHOP DETERMINED THE NOISE CAME FROM THE REAR SUSPENSION AND THE DRIVESHAFT. NO REPAIRS HAVE BEEN MADE.
Fuel system
Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.
From owner reports, verbatim
TL* THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. THE CONTACT STATED THE BRAKE AND FUEL LINES WAS RUSTED AND LEAKING FLUID. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS RUSTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 10/7/14*CN
AS I WAS TRAVELING ON THE HIGHWAY AT 70MPH THE ENGINE SPUTTERED AND STOPPED RUNNING CAUSING ME TO LOSE ALL POWER ASSIST AND TO COAST TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS TOWED TO MY MECHANIC WHERE IT WAS DISCOVERED THAT THE FUEL LINE HAD RUSTED OUT AND NEEDED TO BE REPLACED AT MY EXPENSE. *TR
Steering
Reports naming the steering system — racks, columns, power-steering assist and steering linkage.
From owner reports, verbatim
AT 95,000 MILES, TRANSMISSION EXPLODED, REPLACED. 1 YEAR LATER, BRAKE LINE EXPLODED, LOST ALL BRAKE FLUID, ALL 4 BRAKE LINES REPLACED AS THEY WERE NOT MADE OF STAINLESS STEEL AND HAD RUSTED. 6 MONTHS LATER, DIFFERENTIAL BEARINGS ALL WORN, AFFECTING STEERING, DIFFERENTIAL AND RELATED PARTS ALL REPLACED. ALL EXPLOSIONS TOOK PLACE WHILE DRIVING ON LOCAL ROADS, NOT ON THE HIGHWAY, THANK GOD! MECHANIC (FRIEND OF MINE) SAYS HE NEVER SAW ANY CAR WITH AS MANY BAD PARTS AS MY AVALANCHE! I ALSO THANK GOD I BOUGHT IT USED. AMERICAN ENGINEERED CARS HAVE SUCH BAD ENGINEERING DESIGN THAT I NEVER BUY THEM NEW. *TR
I HAD AN ACCIDENT ON THE HWY IN GEORGIA, THE STEERING WAS HARD TO CONTROL/LOCK, THE TIRE SLED, WAS RUST AND CORRODE ON STRUCTURE, BRAKE AREA, WHEEL AREA, FRAME, TIRE BROKE OFF, ALMOST FLIPPED AND WAS HIT FROM THE BACK, AND TWICE IN THE FRONT AFTER SLAMMING INTO A CEMENT DIVIDER AND THE AIR BAGS DIDN'T DEPLOY AT ALL, I INJURED MY LEFT SIDE, NECK, BACK, AND HIP. BLESSED THAT MY PREGNANT DAUGHTER IN HER 8TH MONTH WASN'T IN THE TRUCK WITH ME. I HAD DONE MULTIPLE REPAIRS ON THE FUEL TANK, TIRE ROD, KNOCK SENSOR, ABS BRAKES, RUNNING BOARD,BRAKES,ROTORS, ETC, AND WAS TOLD THAT THE RUST ON THE FRAME WON'T EFFECT THE TRUCKS PERFORMANCE AND IT WAS SAFE TO DRIVE BECAUSE EVERYTHING IS ATTACHED TO THE FRAME GOOD. I ALMOST LOST MY LIFE AND TWO OF US GOT INJURED. IF THESE TRUCKS ARE HAVING AND BEEN HAVING THESE ISSUES- WHY DO THEY JUST PULL ALL OF THEM AND GIVE PEOPLE OTHER OPTIONS. *TR
Interior & seats
Reports naming seats, latches, locks, linkages and interior fittings.
From owner reports, verbatim
2002 AVALANCHE WITH APPROX. 40,000 MILES...CANNOT LOCK OR UNLOCK THE BACK TAILGATE. TOOK IT INTO THE DEALERS REPAIR SHOP AND HAD IT FIXED AND PAID FOR IT. THEY WERE NOT WILLING TO WORK WITH ME ON IT, EVEN THOUGH IT WAS OBVIOUSLY A DEFECT AND SO CLOSE TO MY WARRANTY EXPIRATION. NOW AT 81,000 MILES WE HAVE THE SAME PROBLEM AND CANNOT LOCK OR UNLOCK THE BACK TAILGATE. I AM AFRAID THAT I WILL BREAK MY KEY OFF IN THE LOCK IF I FORCE IT TOO HARD. I HAD THE AVALANCHE AT THE SAME SERVICE CENTER FOR RECALL WORK AND MENTIONED THAT I HAD THE SAME PROBLEM AGAIN..THEY TOLD ME I WOULD HAVE TO PAY FOR IT TO FIX IT AGAIN. I TOLD THEM DON'T BOTHER. *NM
I OWN A 2002 CHEV. AVALANCHE, THERE ARE PROBLEMS WITH THE TAILGATE HINGES, AND LOCKS, THE STARPS( RECALL) HAVE BEEN REPLACE. THERE IS A PROBLEM WITH THE STEERING BOX, MAKES A THUMPING NOISE THAT CAN BE FELT THROUGH THE STEERING WHEEL. MY COMPLAINT IS THAT PEOPLE THAT HAVE SAME PROBLEMS WITH LESS THAN 50K MILES ARE HAVING THE STEERING, AND LOCKS/HINGES REPAIR FOR FREE, AND I'M BEING TOLD THAT BECAUSE MY VEHICLE HAS 80K MILES I HAVE TO PAY FOR THESE REPAIRS, AND IF A RECALL IS ESTABLISHED THEY WILL RE-EMBURSE ME. IF IT IS DANGEROUS AT 50K MILES WHY IS NOT DANGEROUS AT 8OK MILES.
Other / unspecified
Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.
From owner reports, verbatim
GM HAD REPAIRED THE RUST BRAKE DEFECTS ON MY TYPE OF VEHICLE IN MANY SALT STATES THAT ENDURE COLD WEATHER. BUT BECAUSE THERE WAS NOT ENOUGH OUTRAGE THEY DID NOT REPAIR THIS SAME DEFECT IN MY STATE. THERE IS A PROBLEM WITH THE WHEEL BEARINGS WHERE RUST CAUSES THE ANTI LOCK BRAKING SYSTEM TO NEEDLESS ENGAGE WHEN IT SHOULD NOT DURING SLOW SPEEDS SOMETIMES MAKING BRAKING DANGEROUS IN SLOW TURNING AND PARKING SITUATIONS. I HAVE ALREADY SPENT THOUSANDS OF DOLLARS FIXING THESE DEFECTS ON MY OWN BUT BECAUSE OF A FAULTY DESIGN IN THE SYSTEM THIS PROBLEM HAS A TENDENCY TO RE OCCUR. *TR
2002 CHEVY AVALANCHE BRAKE LINES RUSTED THROUGH. WE BOUGHT THE CAR TWO YEARS AGO IN PA. WITH THE CARFAX SHOWING IT HAS BEEN HOUSED ONLY IN NJ AND PA SINCE 2002. WE CURRENTLY LIVE IN NC MOVING HERE ONLY LAST OCTOBER. YESTERDAY WHILE DRIVING WITH MY FAMILY GOING 45 MILES PER HOUR, A CAR IN FRONT OF ME WAS MAKING A RIGHT HAND TURN AND AS PER PROPER PROCEDURE I ATTEMPTED TO SLOW DOWN. MY BRAKE PEDAL WENT COMPLETELY TO THE FLOOR BOARD OF THE TRUCK WITH NO RESISTANCE, AND I WAS UNABLE TO STOP MYSELF. I ENDED UP IN THE DITCH TO AVOID AN ACCIDENT WITH THE VEHICLE IN FRONT OF ME, AND HAVE CONTINUED TO HAVE ISSUES WITH NO RESISTANCE ON THE BRAKES. MY HUSBAND ORIGINAL THOUGHT THE ISSUE WAS THE CYLINDER. BUT AS HE WAS STARTING TO REPLACE THAT PART HE NOTICED A FLUID DRIPPING FROM THE TRUCK. AND UPON FURTHER INVESTIGATION DISCOVERED THAT IT WAS BRAKE FLUID. HE BOUGHT ALL NEW BRAKE LINES AND IS IN THE PROCESS OF THE LONG JOB OF REINSTALLING THEM. *TR
Exterior lighting
Reports naming headlights, tail lights, turn signals and other exterior lighting.
From owner reports, verbatim
The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS and oil warning lights illuminated. Additionally, the speedometer, the 4-wheel drive function, parking brake, and headlights failed to operate as needed. The instrument panel light failed to illuminate, the gear shifter did not display the selected gear, the sub-frame was corroded, and the wheel hub bearing assembly was fractured. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 142,000.
FOG LAMP CONDENSATION --- I DID NOT NOTICE THAT MY 2002 AVALANCHE WAS SUBJECT TO WATER BUILD UP IN THE FOG LAMPS UNTIL IT WAS OUT OF WARRANTY. THE DEALER SAID IT WAS OUT OF WARRANTY. I DRILLED A 1/8" HOLE WITH A HIGH SPEED BIT IN THE LOWEST PART OF THE PLASTIC LENSE. NOW, ALTHOUGH CONDENSATION STILL ACCUMULATES ON THE LENSE IT WILL EVENTUALLY RUN DOWN THE LENSE AND OUT THE BOTTOM HOLE. I WAS ALWAYS AFRAID TO TURN THEM ON WITH THE BULBS BEING SUBMERGED IN WATER.
Seat belts
Reports naming seat belts, buckles, retractors and pretensioners.
From owner reports, verbatim
TL*THE CONTACT OWNS A 2002 CHEVROLET AVALANCHE. ON MARCH 27, 2007, THE CONTACT CRASHED INTO AN EMBANKMENT HEAD ON AT 45 MPH. THE VEHICLE FLIPPED UP AND LANDED ON ITS SIDE IN A DITCH. THERE WAS OVER $18,000 WORTH OF DAMAGE. THE VEHICLE WAS DESTROYED AND THE CONTACT WAS INJURED. THE SIDE AND FRONT AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED AS WELL. THE CONTACT HAS PICTURES. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 78,213. UPDATED 04/23/08. *LJ THE CONSUMER ALSO STATED THE SEAT BELT DID NOT LOCK INTO PLACE AS IT SHOULD HAVE. THE SEAT BELT HARNESS BROKE WHICH CAUSED THE CONSUMER TO FLY FORWARD
I WENT OFF ROAD AT 45 MPH AIRBORN STRUCK A VERY LARGE TREE WHICH CAUSED VEHICLE TO ROLL OVER VIOLENTLY LANDING ON ITS TOP. NO AIR BAGS DEPLOYED, BOTH MY WIFE AND I WERE EJECTED FROM THE SEAT BELTS ONSTAR WAS NOT NOTIFIED. I NOTICED BRAKES ACTING STRANGE JUST BEFORE LEAVING THE ROAD, THEY DIDN'T SLOW THE VEHICLE AND DIDN'T "CLICK" LIKE ANTILOCK BREAKS SHOULD. VEHICLE WAS A TOTAL LOSS, WINDSHIELD AND DRIVERS WINDOW BROKE, SEVERE BUCKLING OF HOOD, PASSENGER SIDE PUSHED BACK TO THE TIRE, FRAME TORN IN SEVERAL AREAS, DUCT AND LOWER DASH AREA DISPLACED, SDM WAS DOWNLOADED SHOWING INCOMPLETE DATA, SDM DATA DOES NOT SUPPORT THE AMOUNT OF DAMAGE AND KNOW FACTS. MY WIFE HAD TO BE AIRLIFTED TO TRAUMA CNTR WITH SERIOUS INJURIES, MY INJURIES WERE PUT ON HOLD SO THAT I COULD BE WITH HER. *NM
Transmission
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.
From owner reports, verbatim
TRANSMISSION FLUID COOLER FAILURE. *AK
PARKING BRAKE FAILURE INVOLVING 2002 CHEVROLET AVALANCHE. THERE WAS NO DAMAGE OR INJURY. HOWEVER, WHEN BROUGHT IN FOR REPAIR, I WAS GIVEN A REPORT THAT STATES, ACCORDING TO CHEVROLET TECHNICAL ASSISTANCE "PARKING BRAKE IS NOT DESIGNED TO HOLD ON A DOWN SLOPE AND ONLY DESIGNED TO HOLD AT 8% GRADE ON UP SLOPE." THIS RUNS COUNTER TO THE 2002 CHEVROLET AVALANCHE OWNERS MANUAL, SECTION 7-20, ENTITLED "PARKING BRAKE AND AUTOMATIC TRANSMISSION PARK MECHANISM CHECK WHICH INSTRUCTS AS FOLLOWS: "PARK ON A FAIRLY STEEP HILL, WITH THE VEHICLE FACING DOWNHILL" AND PROCEEDS TO GIVE STEPS FOR CHECKING THE PARKING BRAKE FUNCTION THAT CREATE A CLEAR EXPECTATION THAT THE PARKING BRAKE SHOULD FUNCTION "ON A FAIRLY STEEP HILL." SINCE BRINGING MY VEHICLE FOR REQUESTED ADJUSTMENT/REPAIR, I CONTINUE TO FIND THAT THE PARKING BRAKE WILL NOT HOLD WITH THE VEHICLE FACING DOWNHILL ON EVEN A MODEST SLOPE.*AK KNOWING THAT I CANNOT RELY ON THE PARKING BRAKE, FOR NOW I WILL TAKE OTHER STEPS TO ASSURE SAFETY. I AM VERY CONCERNED FOR OTHER OWNERS OF THIS VEHICLE ... FOR THEIR SAFETY AND THE SAFETY OF THEIR FAMILIES. IF AN OWNER, UNAWARE OF THIS DEFECT, HAVING A DRIVEWAY OF ANY MODEST SLOPE, RELIES ON THIS VEHICLE'S PARKING BRAKE ... THEY CLEARLY FACE THE RISK OF UNEXPECTED MOVEMENT OF THE VEHICLE ... RISKING DAMAGE TO PROPERTY OR TO HUMAN LIFE.
Too few reports in this category for a page of its own — they appear in the full complaint list.
Driver assistance
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.
From owner reports, verbatim
CRUISE CONTROL STOPPED WORKING AT 36,000 MILES. THOUGHT IT WAS A BLOWN FUSE SO I HAD IT LOOKED AT BY THE DEALER SERVICE DEPARTMENT AT APPROX. 40,000 MILES WHEN I HAD IT IN FOR ANOTHER PROBLEM. SERVICE CENTER TOLD ME IT WAS A BAD CHIP AND IT WOULD COST US $500.00 FOR A NEW ONE. THEY WERE NOT WILLING TO WORK WITH US OR CONTACT GM TO SEE IF THEY MIGHT ASSIST WITH THE REPAIR SINCE IT HAPPENED SO CLOSE TO THE TIME OUR WARRANTY EXPIRED. SO WE STILL HAVE NO CRUISE CONTROL ON OUR "$40,000 DOLLAR" VEHICLE! *NM
THE TRANSMISSION LIGHT ILLUMINATED ABOUT FIVE MINUTES WHILE CRUISE CONTROL WAS ACTIVATED. *PH THE ILLUMINATION LASTED ALSO, UNTIL THE SPEED REDUCED TO 40 MILES PER HOUR. THE GAS MILEAGE INCREASED DURING THIS TIME. *SC
Too few reports in this category for a page of its own — they appear in the full complaint list.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Elsewhere on this vehicle
Data sources
- NHTSA Office of Defects Investigation — owner-reported complaints and the components recorded on them
Data on this page last refreshed .