Owner-reported complaints naming the body or structure system, filed with NHTSA
Data refreshed
Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
22
Latest Apr 11, 2023
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 784 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
4
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2
What this page shows
Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2010 Chevrolet Equinox submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 22 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming body or structure
Shown in the owner’s own words, exactly as filed
Body & structureBrakesSuspension
Filed Apr 11, 2023
I took the Chevy Equinox to the Chevy dealership to have the oil changed. The House Technician said it was unsafe to put it on a lift. The entire frame was corroded. On 02/28/2023, I had the dealership do a Multi-Point Vehicle Inspection. This is their findings: #1-1010: INSPECTIONS INSPECT/CHECK inspect due to customer request Inspected unit due to customers request found excessive rear under body rust and left rear upper control arm is held on by two bolts, but structure is unstable due to corrosion. The rear drive shaft has been removed for unknown reasons. This assessment is visual and at this time. Unit looks unsafe and unstable to drive due to rear under vehicle rust. l would recommend to park the unit and get alternative transportation and replacing the vehicle due to rust. Customer has been advised of our findings. I called GM and reported the problem. They couldn't do a buyback on the Equinox. I filed a complaint with BBB AUTO-LINE, they closed the case said the vehicle was to old. GM said the Equinox came from up north, and since I live in Arkansas the climate change made the vehicles frame rust rapidly due to the moisture. The emergency brake cable, and control arm is rusted into. The vehicle went from excellent condition to unsafe to drive in one day. Their was no visibility of rust in December2022.
NHTSA ID
11516512
Incident
Feb 28, 2023
Body & structure
Filed Feb 10, 2023
The contact's granddaughter owns a 2010 Chevrolet Equinox. The contact stated that upon inspection of the vehicle, severe corrosion and several holes were discovered on the subframe. The dealer nor the manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was unknown. The VIN was unavailable.
NHTSA ID
11506564
Incident
Apr 1, 2022
Body & structure
Filed Dec 5, 2022
The contact owns a 2010 Chevrolet Equinox. The contact stated while entering the vehicle she noticed that the rear of the vehicle was full of water, and condensation was in the front of the vehicle. The vehicle was taken to the dealer, and the vehicle was drained of the water, but no failure was found. The failure reoccurred. The manufacturer was not contacted. The failure mileage was 50,000. The VIN was not available.
NHTSA ID
11496151
Incident
Nov 5, 2022
Mileage
50,000 mi
Body & structureVisibility
Filed May 26, 2020
THE OTHER DAY IT WAS RAINING SLIGHTLY AND I WAS AT MY FRIENDS HOUSE. LATER WHEN I LEFT IT WAS RAINING HARDER SO I WAS USING MY WIPERS AND WHEN I HAD GOTTEN 5 MINS DOWN THE ROAD MY WINDSHIELD WIPERS STOPPED WORKING AND IT CAUSED ME TO LOSE CONTROL BECAUSE I COULD NOT SEE A THING. WHEN THAT HAPPENED I HIT SOMETHING AND WAS IN THE GRASS A BIT. NOW I HAVE A CHUNK OF MY BUMPER GONE AND A HEADLIGHT OUT CAUSE OF WHAT I HIT. WHICH I REALLY DON'T KNOW WHAT IT WAS I HIT. NOW MY WIPERS DON'T WORK, A CHUNK OF MY BUMPER IS GONE, AS WELL AS SOME PLASTIC UNDER MY CAR CAME OFF. *TR
NHTSA ID
11325917
Incident
May 22, 2020
Mileage
186,500 mi
Body & structure
Filed Jun 7, 2019
I STARTED NOTICING THAT WATER WAS SOAKING THE FLOOR MAT ON THE DRIVERS SIDE OF THE CAR AFTER IT RAINED OR I WENT THROUGH A CAR WASH. I TOOK THE CAR TO A REPAIR SHOP AND THEY NOTIFIED ME THAT THE BOTTOM OF THE CAR IS NOT WELDED PROPERLY FROM THE MANUFACTURER, SO THE SPACE WHERE IT SHOULD HAVE BEEN WELDED TOGETHER HAS LEFT HOLES ON BOTH SIDES OF THE BOTTOM OF THE CAR. THESE HOLES PROVIDE AN AREA WHERE WATER LEAKS INTO THE CAR AND CONTINUOUSLY SOAKS THE FLOORS. THERE IS ALSO INFORMATION FROM GM THAT STATES OTHER 2010 CHEVROLET EQUINOX CARS HAVE HAD THIS SAME PROBLEM, SO IT IS CLEARLY A MANUFACTURING PROBLEM.
NHTSA ID
11218521
Incident
Jun 1, 2019
Mileage
118,700 mi
Body & structure
Filed Apr 24, 2019
2010 CHEVROLET EQUINOX. CONSUMER WRITES IN REGARDS TO FRONT AND REAR RUSTED SUBFRAME. *LD THE CONSUMER STATED THE FRONT AND REAR SUBFRAME WAS COMPLETELY ROTTED. THE ROCKER ARMS ON BOTH SIDES WERE EXTREMELY RUSTED AND SOFT. THE BOTTOM OF THE DOORS WERE ALSO ROTTED. THE MANUFACTURER WAS NOTIFIED. *JS
NHTSA ID
11195213
Incident
Feb 26, 2019
Body & structure
Filed Apr 23, 2019
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. WHILE DRIVING APPROXIMATELY 40 MPH OVER A POTHOLE, THE REAR PASSENGER TIRE BECAME FLAT. THE CONTACT USED THE SPARE TIRE AND DROVE THE VEHICLE TO A TIRE FACILITY TO PURCHASE A NEW TIRE. THE MECHANIC DISCOVERED THAT THE FRAME AND COMPONENTS WERE SEVERELY RUSTED AND THE CONTROL ARM WAS FRACTURED. THE VEHICLE WAS DEEMED UNSAFE TO BE DRIVEN. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 130,000. THE VIN WAS UNAVAILABLE.
NHTSA ID
11203061
Incident
Mar 17, 2019
Mileage
130,000 mi
Body & structure
Filed Jan 8, 2017
RUST ON BOTTOM OF DOOR PANELS, ALSO HATCH DOOR CAR IS OILED ANNUALLY,
NHTSA ID
10940414
Incident
Nov 5, 2015
Mileage
150,000 mi
Body & structureDriver assistanceElectrical+1 more
Filed Jan 5, 2017
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE IN MOTION WITHOUT THE KEY IN THE IGNITION. ALSO, WHEN THE GEAR WAS SHIFTED INTO PARK, IT WAS NOT FULLY IN GEAR SO THE CONTACT CONSTANTLY HAD TO CHECK. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 16V502000 (ELECTRICAL SYSTEM, POWER TRAIN). IN ADDITION, WATER ENTERED VARIOUS AREAS OF THE VEHICLE AND THE ELECTRONIC STABILITY TRACTION CONTROL WARNING INDICATOR RANDOMLY ILLUMINATED. THE VEHICLE ALSO ROLLED BACKWARD AND FORWARD WITHOUT WARNING AND THE HATCH CAME DOWN UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE MULTIPLE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ID
10939970
Incident
Jan 2, 2017
Body & structure
Filed Sep 14, 2015
VEHICLE IS 5 YEARS OLD AND THERE IS RUST ON THE INSIDE LOWER DOOR HEM ON THREE OF THE 4 DOORS. IT HAS ALWAYS BEEN HOUSED IN A GARAGE IN THE EVENINGS AND WASHED WITH RELATIVE FREQUENCY. GM HAS ISSUED A NOTICE TO FIX THIS ISSUE BUT FOR VEHICLES HOUSED IN CANADA ONLY NOT IN THE US. IT IS OBVIOUS THIS IS A DESIGN FLAW THAT GM IS CORRECTING IN CANADA BUT NOT THE US.
NHTSA ID
10763708
Incident
Aug 27, 2015
Mileage
47,000 mi
Body & structureEngine
Filed Jul 6, 2015
Crash reported
INCIDENT OCCURRED: JUNE 30, 2015 A TRACTOR TRAILER WAS PASSING ANOTHER VEHICLE AND PROCEEDED TO COME INTO THE LEFT LANE. I HAD CRUISE CONTROL ENGAGED. THE TRUCK CAME OVER ADMITTEDLY AT A SPEED THAT WAS GOING SLOWER THAN THE RATE OF SPEED I HAD ON MY CRUISE CONTROL. WHEN I WENT TO APPLY THE BRAKE, I FELT AS THOUGH MY CAR WAS NOT DECELERATING ENOUGH BASED ON THE PRESSURE I WAS APPLYING TO THE BRAKE. I QUICK CHECKED MY SIDE MIRROR- I WAS UNABLE TO GO AROUND THE DRIVER BECAUSE A CAR WAS NEXT TO ME AND I CHECKED MY REARVIEW MIRROR TO ENSURE I WAS NOT GOING TO BE REAR-ENDED AS WELL- KNOWING I WAS TOO CLOSE AND GOING TO COLLIDE WITH THE TRUCK DRIVER AT THIS POINT. I APPLIED AS MUCH PRESSURE AS I COULD TO THE BRAKES TO DECELERATE BUT UNFORTUNATELY STILL COLLIDED WITH THE DRIVER. MY AIR BAGS DID NOT DEPLOY- DESPITE THIS, IT ALLOWED ME TO SEE MY MIRRORS IMMEDIATELY FOLLOWING THE INCIDENT SO THAT I COULD SAFELY COAST TO THE SHOULDER OF THE PA TURNPIKE WITHOUT DISRUPTING TRAFFIC. MY 2 CONCERNS: WAS BRAKING FAULTY WHEN CRUISE CONTROL IS ENGAGED? ALSO- MY AIR BAGS DID NOT DEPLOY.
NHTSA ID
10732252
Incident
Jun 30, 2015
Mileage
110,000 mi
Body & structureDriver assistance
Filed Dec 16, 2014
Crash reported
CHEVY WAS STOPPED AT A TRAFFIC LIGHT AND WAS APPROX. 30 FEET BEHIND ANOTHER VEHICLE AND THE DRIVER HAD HIS FOOT ON THE BRAKE PEDAL. THE CHEVY SUDDENLY ACCELERATED, DRIVER TRIED TO STOP VEHICLE BY STEPPING HARDER ON BRAKE PEDAL, HE SWERVED TO THE LEFT TO AVOID HITTING VEHICLE IN FRONT OF HIM, BUT STILL HIT VEHICLE WITH EXTENSIVE DAMAGE TO THE CHEVY. *TR
NHTSA ID
10664650
Incident
Nov 16, 2014
Mileage
18,567 mi
Body & structure
Filed Jul 26, 2014
GM, USED A FELT LIKE MATERIAL ON THE 2010 EQUINOX BETWEEN THE FRONT FENDER AND THE FIRE WALL FOR SOUND DEADENING . I HAVE CHECKED OUT THEIR NEW MODELS AND THEY ARE USING IT ON ALL OF THEM NOW [TRUCKS,CARS,SUVS]. THE PROBLEM IS THAT THIS MATERIAL STAYS WET, COLLECTS SALT, MUD, ETC. AS WE DRIVE ON ROADS WHERE SALT IS USED IN THE US AND CANADA I HAVE REMOVED ON THE PASSENGER SIDE SO FAR. THE FIRE WALL AND FENDER BOTH HAVE SERIOUS RUST WHICH WILL LEAD TO A PERFORATION OF THE PASSENGER CABIN. THERE MUST BE A BETTER MATERIAL TO USE FOR THIS PURPOSE THAT WILL NOT STAY WET. I HAVE CONTACTED GM BUT THEY DID NOT SEEM TOO CONCERNED ABOUT THE ISSUE. HOPE YOU FOLKS HAVE BETTER LUCK THEN MYSELF. PLEASE NOTE WE LIVE IN CANADA AND ARIZONA ABOUT 50/50. *TR
NHTSA ID
10616586
Incident
Jul 4, 2014
Body & structure
Filed Jun 4, 2014
THE CHEVROLET EQUINOX INSTRUMENT PANEL TOP PAD HAS A INTEGRATED COMPARTMENT IN THE CENTER. THE COMPARTMENT HAS A BRIGHT CHROME LATCH FOR OPENING THE COMPARTMENT. THE LATCH HAS A VERY REFLECTIVE SURFACE. WHEN DRIVING SOUTH EAST THE SUN REFLECTED OFF THE LATCH BLINDING THE DRIVER EVEN WITH SUNGLASSES. VIEW OF THE ROAD WAS LOST AND THE SEAT HAD TO BE REPOSITIONED TO MOVE THE DRIVERS EYES FROM THE REFLECTION. PHOTOGRAPH IS AVAILABLE. *TR
NHTSA ID
10595979
Incident
May 3, 2014
Mileage
42,000 mi
Body & structureOther / unspecified
Filed Jan 19, 2014
THE BACK HATCH LOCK WILL NOT RELEASE ON MY 2010 EQUINOX TO OPEN THE HATCH. IT STARTED WITH A DIFFICULT TRY TO OPEN IT. NOW IT WILL NOT OPEN AT ALL. I AM BRINGING IT TO THE DEALER TOMORROW (IT IS OUT OF WARRANTY OVER 36,0000 MILES) THIS HATCH IS NOT OPEN EVERY DAY. IN REALITY IT IS OPEN ONLY ABOUT ONCE A WEEK, SO IT SHOULDN'T HAVE BROKEN. *TR
NHTSA ID
10560559
Incident
Jan 15, 2014
Body & structureElectricalEngine
Filed Nov 14, 2013
Fire reported
CAR MADE NOISE AND ENGINE STARTED TO STOP. PULLED OFF TO SIDE OF FREEWAY, TURNED OFF KEY AND CAR BURST INTO FLAMES. CAR IS A TOTAL LOSS, DUE TO THE FIRE DAMAGE. *TR
NHTSA ID
10552244
Incident
Nov 9, 2013
Mileage
48,000 mi
AirbagsBody & structure
Filed Jun 3, 2012
Crash reported1 injury reported
AS I APPROACHED AN INTERSECTION, I HIT THE REAR END OF A FORD 150 PICK UP TRUCK THAT WAS IN THE INTERSECTION WAITING TO MAKE A LEFT TURN. MY APPROX SPEED WAS 15 MILES PER HOUR. I HAD MY SEATBELT ON, I WAS TAKEN BY AMBULANCE TO THE HOSPITAL - MY EVALUATION REVEALED SPRAIN/STRAIN TO MY NECK, FRACTURED RIGHT ANKLE, AND CHEST WALL DISCOMFORT RELATED TO THE SEAT BELT. THE CAR WAS TOTALED --- THE AIRBAG DID NOT DEPLOY. *TR
NHTSA ID
10460416
Incident
May 18, 2012
Mileage
2,000 mi
Body & structure
Filed Jun 23, 2011
MILDEW SMELL IN CAR FROM AIR VENTS, AND ALSO STRONGER SMELL FROM WINDOW WELLS WHEN WINDOWS ARE ROLLED DOWN. FIRST, DEALERSHIP REPLACED CABIN AIR FILTER. DIDN'T CORRECT PROBLEM. TWO WEEKS LATER, TOOK IT BACK AND THEY DETERMINED DRAIN HOLES IN ALL FOUR DOORS WERE "CLOGGED" AND MILDEW WAS BUILDING UP INSIDE DOORS. DEALERSHIP CLAIMS THEY TOOK APART ALL DOORS, CLEANED AND SPRAYED INSIDE WITH DISINFECTANT AND CLEANED OUT WEEP HOLES IN DOORS.- ALL WITHIN TWO HOURS. THEY TOLD US TO "KEEP AN EYE ON THE WEEP HOLES YOU'LL PROBABLY HAVE TO KEEP HAVING THIS DONE." THIS IS UNACCEPTABLE ON A BRAND-NEW CAR. IT CAUSES A TERRIBLE SMELL, AND AN UNSAFE RESPIRATORY ENVIRONMENT FOR PASSENGERS. *TR
NHTSA ID
10408730
Incident
Jun 23, 2011
Mileage
22,000 mi
Body & structure
Filed Dec 11, 2010
+2010 EQUINOX LIFTGATE GOES ALL THE WAY UP, BUT IN A COUPLE OF SECONDS SLOWLY COMES BACK DOWN TO ABOUT 3/4 OPEN. I TRIED EVERYTHING TO CORRECT THE PROBLEM. COULD NOT FIND ANYTHING ON THE INTERNET OF ANYONE ELSE HAVING THIS PROBLEM. *TR
NHTSA ID
10369993
Incident
Dec 2, 2010
Mileage
15,000 mi
Body & structureInterior & seatsOther / unspecified
Filed Jul 8, 2010
IN NEW CHEVY VEHICLES THERE IS A CENTER STORAGE COMPARTMENT LOCATED ABOVE THE CENTER CONSOLE. THIS IS HELD DOWN IN PLACE BY A SIMPLE PUSH BUTTON. THE BUTTON HOWEVER IS PROBLEMATIC AS IN SOME TRIMS IT IS A CHROME FEATURE. IN SUNNY CONDITION, THE REFLECTION FROM THE CHROME PUSH BUTTON REFLECTS INTO THE DRIVER'S EYES. THIS COULD LEAD TO POSSIBLE DANGEROUS DRIVING CONDITIONS. *TR
NHTSA ID
10342100
Incident
Jul 6, 2010
Body & structureFuel system
Filed Feb 24, 2010
HARD TO PUT GAS ON THIS VEHICLES AND TEND TO EJECT GAS PUMP TRIGGER WHEN PUTTING GAS. ROOF WOOBLY NOT STRONGLY CONSTRUCTED. *TR
NHTSA ID
10313857
Incident
Feb 15, 2010
Body & structure
Filed Oct 16, 2009
1 injury reported
TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE LOWER BODY MOLDING DETACHED FROM THE FRONT WHEEL OPENING, AND THEN TO THE REAR WHEEL OPENING . HIS LEG WAS CUT AS A CONSEQUENCE BECAUSE THE CORNERS OF THE DOORS BECAME EXTREMELY SHARP. HE SENT THE MANUFACTURER PICTURES OF HIS INJURIES. HE WAS REFERRED TO THE DEALER. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS APPROXIMATELY 8,400. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000. UPDATED 11/10/09 *CN UPDATED 11/13/09
NHTSA ID
10288675
Incident
Aug 17, 2009
Mileage
2,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own