2010 Chevrolet Equinox Interior & seats Problems

The climate controls, including the seat warmers, located on the control panel directly below the radio/stereo controls on my 2010 Chevy Equinox stopped working. As a result, the ability to control the temperature and direction of heated/cooled air was lost. I tolerated the conditions for several seasons, winter being the toughest due to temp and the need for defrost, until buying a new car (as an addition, not a replacement vehicle). As my oldest child became of age to begin driving, I've attempted to prepare the car for his driving and safety. In researching how to repair this malfunction, I came across a recall that addresses this exact problem; however, upon taking my Chevy Equinox to my local Chevy dealership, I discovered that my VIN is not on the list for this repair. The coincidence that my car falls in the category of vehicles included for this recall (Bulletin No.: 09298C), but is not included is confusing, to say the least. There were no warning lamps or messages prior to this failure that began in 2019.

NHTSA ID

11630057

Incident

Jan 5, 2019

The contact owns a 2010 Chevrolet Equinox. The contact mentioned that both rear windows failed to operate correctly and roll down independently with an abnormal noise that appeared while the vehicle was violently shaking. The vehicle was taken to the dealer where it was diagnosed however, the mechanic was unable to duplicate the failure. The vehicle was not repaired, and the failure recurred whenever the vehicle was in motion. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.

NHTSA ID

11430331

Incident

Aug 3, 2021

Mileage

3,000 mi

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE DRIVER'S SIDE SEAT FAILED TO MOVE UP AND DOWN. ADDITIONALLY, THE VEHICLE WAS CONSUMING AN EXTREME AMOUNT OF OIL. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED SANDS CHEVROLET ' SURPRISE (16991 W WADDELL RD, SURPRISE, AZ 85388, (623) 428-1865) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REFERRED THE CONTACT TO THE LOCAL DEALER. THE CONTACT STATED THAT FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

NHTSA ID

11396440

Incident

Feb 1, 2021

Mileage

100,000 mi

MY DRIVER SEAT IS STUCK IN THE FORWARD POSITION. IT WILL NOT GO BACKWARDS. IT WILL GO UP AND DOWN BUT NOT BACKWARDS.

NHTSA ID

11242219

Incident

Mar 25, 2019

Mileage

98,000 mi

MY DRIVERS SEAT WAS CHANGED TWICE IN SIX MONTH, STILL DOESN'T WORK THE PASSENGER AIR BAG LIGHT COMES IF NOTING IS IN THE SEAT. THE OIL COMSUMPTION IS UNGODLY AND NOW I HAVE ANOIL LEAK ON THE PASSENGER SIDE OF MY ENGINE AND I NEED TO ADD 2 QUARTS OF OIL DAILY. ECOBOOST WENT OUT WITHIN A YEAR OF MY OWNERSHIP. CAR HAS BEEN IN THE SHOP SEVERAL TIMES FOR OIL LEAK AND IT IS STII PERSISTENT.

NHTSA ID

10919997

Incident

Jun 30, 2015

TL* THE CONTACT OWNS A 2010 CHEVROLET EQUINOX. THE CONTACT STATED THAT THE VEHICLE WAS EQUIPPED WITH LUMBAR SEAT SUPPORT. WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD CRACKING NOISE WAS HEARD AND THE FRONT DRIVER LUMBAR SEAT SUPPORT FRACTURED. THE CONTACT CONTINUED TO DRIVE WITH CAUTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 46,010.

NHTSA ID

10861291

Incident

Apr 24, 2016

Mileage

46,010 mi

WHILE DRIVING IN A STORM, THE WINDSHIELD WIPERS STOPPED WORKING. I HAD TO PULL OVER AND WAIT OUT THE STORM, TOO DANGEROUS TO DRIVE. I TOOK THE CAR TO A CHEVY DEALERSHIP AND THEY SAID THAT THEY NEEDED TO REPLACE THE MOTOR FOR THE WINDSHIELD WIPERS. IT WAS NOT UNDER WARRANTY AND COST ME $400. *TR THE CONSUMER FOUND RECALL 14V447000 (SEATS) BECAUSE THE SEAT HAD DROPPED TO THE FLOOR, THE DEALER STATED IT WAS NOT FOR THE 2010 MODEL. UPDATED 10/05/15.*JB

NHTSA ID

10616433

Incident

Jul 15, 2014

Mileage

50,038 mi

DURING REGULAR COMMUTE, WHILE DRIVING THROUGH THE CITY ON THE WAY HOME, THE DRIVER SEAT LUMBAR COLLAPSED WITH A LOUD POP, LIKE A BALLOON POP. I AM A REGULAR SIZED GUY, 5'11", 160LBS. AND I WASN'T DOING ANYTHING SPECIAL. IT WAS JUST A REGULAR DAY DRIVING HOME AND THE LUMBER JUST POPPED AND NOW THERE'S A CAVITY INSIDE THE BACK OF THE DRIVER SEAT. UPON SEARCHING THE INTERNET. APPARENTLY IT'S A COMMON ISSUE, SOME DRIVERS HAD THEIR LUMBAR POPPED IN THE EXACT SAME WAY TWICE WITHIN SIX MONTH. APPARENTLY THERE WAS, AT SOME POINT A TSB FOR THIS ISSUE. HOWEVER, GM CANNOT FIND IT, AND WON'T REPAIR THE SEAT FOR ME. DESPITE ME GOOGLING AND SEARCHING AND CAME UP WITH THE FOLLOWING INFO ON MY OWN: "FROM GM... PI0246A 2010-2011 EQUINOX, TERRAIN - FRONT SEAT POWER LUMBAR SUPPORT INOPERATIVE REPLACE ONLY THE SCREWS. A REVISED SCREW HAS BEEN RELEASED DON'T REPLACE THE LUMBAR ASSEMBLY". THIS IS A COMMON PROBLEM, AND A DESIGN FLAW THAT GM REFUSES TO ADMIT, NOR ADDRESS. THEY JUST PLAN ON LETTING THE VEHICLE OWNERS DRIVE WITH A CAVITY ON THEIR BACK. *JS

NHTSA ID

10538374

Incident

Aug 27, 2013

Mileage

64,000 mi

PURCHASED 4/2010 1 AT A RED LIGHT, CAR IDLED REALLY ROUGH, THEN ALL OF THE DASH LIGHTS CAME ON. I DROVE STRAIGHT TO THE DEALERSHIP. THEY CHECKED IT OUT AND SAID I NEEDED A NEW FUEL PUMP. I HAD ABOUT 47,000 MILES. 2. OIL CONSUMPTION - THE FIRST TIME THIS HAPPENED I WAS HEARING A FUNNY NOISE WHEN I TURNED LEFT COMING FROM THE ENGINE. MY BOYFRIEND CHECKED THE OIL THE NEXT MORNING TO FIND NO OIL ON THE DIPSTICK. WE PUT IN 2 QTS THEN WHEN THE DEALER SHIP OPENED I TOOK IT IN. THEY TOLD ME THEY COULD NOT FIND ANY INTERNAL OR EXTERNAL LEAKS SO BRING IN WEEKLY FOR OIL CONSUMPTION TEST (I WAS ABOUT 1500 MILES SINCE MY OIL CHANGE THAT WAS DONE AT THE SAME TIME THE FUEL PUMP WAS REPLACED) DROVE OUT OF TOWN TO VISIT FAMILY (ABOUT 2000 MILES AFTER OIL CHANGE) AFTER DRIVING 200 MILES HEARD THE NOISE AGAIN CHECKED THE OIL.......2 QTS LOW. ADDED OIL AND TOOK TO LOCAL DEALERSHIP. NO PROBLEMS FOUND RELATED TO OIL, BUT DID FIND ANOTHER ALERT THAT NEEDED TO BE COMPLETED WHEN I GOT HOME RELATED TO THE WATER PUMP TENSIONER. GM CUSTOMER SERVICE AGAIN , BUT ONLY WAS TOLD TO WAIT UNTIL MY NEXT SCHEDULED OIL CHANGE AND START CONSUMPTION TESTS AGAIN. 3. I POD JACK - WORKED FINE FOR THE FIRST 2 YEARS, BUT THEN WOULD CAUSE ALL CENTER CONSOLE LIGHTS TO GO OUT, COULD NOT OPERATE RADIO OR A/C. 4. STALLING - I HAVE ONLY HAD THIS PROBLEM ONCE BUT IT WAS AS I WAS TURNING LEFT ACROSS 3 LANES OF TRAFFIC! 5. JERKY TRANSMISSION - THE FIRST TIME THIS ISSUE HAPPENED IT JERKED SO HARD I THOUGHT I HIT SOMETHING. TOOK IT TO THE DEALERSHIP AND WAS TOLD, LIKE OTHERS IT WAS THE TRANSMISSION "LEARNING" ME. THE TRANSMISSION CODES WERE UPDATED AND PROBLEM ONLY OCCURS OCCASIONALLY 6. DRIVERS SEAT LUMBAR SUPPORT AIRBLADDER - HAS POPPED AND HAD TO BE REPLACED TWO TIMES. *TR

NHTSA ID

10510705

Incident

Apr 1, 2012

Mileage

25,000 mi

MY CAR BEGAN CHUGGING, LOSING POWER AND EVENTUALLY STALLED AS I CAME TO A STOP. THIS BEGAN WHEN I SLOWED MY VEHICLE ON THREE SEPARATE OCCASIONS (ONCE WHEN I SLOWED TO TURN A CORNER- 2012, ONCE WHEN I SLOWED TO STOP AT A LIGHT-3/2013 AND THE THIRD TIME WAS WHEN SITTING IDLE WITH MY FOOT ON THE BRAKE-2/2013.) EACH TIME MY GAS TANK WAS LESS THAN HALF FULL BUT AT DIFFERENT LEVELS AT EACH OCCURRENCE. MY CHECK ENGINE LIGHT CAME ON AFTER THE INCIDENTS. AFTER THE CAR STALLED, I TURNED IT OFF AND WAS ABLE TO START IT BACK UP WITHOUT INCIDENT EACH TIME. THE CAR RIDES ROUGH AND IS NOW MAKING A RATTLING/RUBBING NOISE. I HAVE HAD TWO CODE CHECKS; ONE RETURNED AS AN ISSUE IN BANK ONE WITH 3 POTENTIAL ISSUES: OXYGEN SENSOR, FUEL INJECTION SYSTEM OR IGNITION MISFIRE. THE SECOND CODE CHECK WAS CODE PO172, FUEL TOO RICH. AFTER THE FIRST CODE CHECK, WE REPLACED THE O2 SENSOR AND THE CAR STALLED THE NEXT DAY SO THE CODES WERE CHECKED AGAIN AFTER MY CHECK ENGINE LIGHT CAME BACK ON. OTHER ISSUES: *DRIVER SIDE LUMBAR SUPPORT BROKE. CHAIR ROCKS A LITTLE BUT IS STILL USABLE (ALBEIT PROBABLY NOT SAFE): DECEMBER, 2012 *CAR JERKS/SHIFTS ROUGHLY WHEN SLOWING DOWN OR SHIFTING FROM SECOND TO THIRD. ALSO, WHEN YOU TURN OFF THE CRUISE CONTROL, IT SLOWS DOWN SIGNIFICANTLY AND ABRUPTLY. (CURRENT ISSUE AND AN ISSUE SINCE THE DAY I BOUGHT THE CAR IN AUGUST, 2009. *CLIMATE CONTROL STUCK ON HIGH (DOCUMENTED RECALL THAT I WAS NOT NOTIFIED ABOUT.) *WEATHER STRIPPING ON THE INSIDE OF THE PASSENGER FRONT DOOR STUCK TO THE DOOR AND PULLED OFF WHEN THE DOOR WAS OPENED (UNKNOWN MONTH, 2010) *DRIVER SIDE BOTTOM PART OF SEAT CUSHION CAME UNATTACHED FROM SEAT BASE WHEN I PULLED IT TO THE SIDE TO GET AN ITEM THAT DROPPED DOWN NEAR THE CONSOLE (UNKNOWN MONTH 2010) *CONSTANT KNOCKING IN THE ENGINE (BEEN AN ISSUE SINCE SHORTLY AFTER I BOUGHT IT). *TR

NHTSA ID

10501297

Incident

Jul 2, 2012

Mileage

73,000 mi

2010 EQUINOX LTZ DROVE TO WORK PUT THE CAR IN PARK AND TURNED THE IGNITION OFF TRIED TO GET OUT OF THE DOORS AND THE DOORS WOULD NOT OPEN. I TRIED TO OPEN THE DOOR WITH THE KEY FOB IT STILL WOULD NOT OPEN. I THEN TRIED TO UNLOCK THE DOOR WITH THE SWITCH ON THE DASH OF THE CAR AND IT GAVE A SMALL BEEP BUT STILL WOULD NOT UNLOCK. I TRIED TO OPEN ALL FOUR DOORS TO NO AVAIL. I OPENED THE BACK HATCH AND CRAWLED OUT THROUGH IT. I TOOK THE CAR TO THE DEALER TO THEM LOOK AT IT AND THEY SAID THAT THEY COULD NOT FIND ANYTHING. I WAS REALLY AFRAID BECAUSE IF THERE WAS A FIRE I COULDN'T GET OUT. *TR

NHTSA ID

10393888

Incident

Mar 31, 2011

Mileage

9,728 mi

A FEW ISSUES...... THE BIGGEST BEING THE FACT THE VEHICLE WAS BRAND NEW IT HAS HAD A SHAKE IN THE STEERING WHEEL AS WELL AS THE WHOLE VEHICLE. YOU CAN VISUALLY SEE AND FEEL THE STEERING WHEEL SHAKE WHILE DRIVING. HAD IT INTO THE DEALERSHIP ON MANY OCCASIONS, THEY BALANCES THE TIRES, CHECKED THE WHEELS, GUARANTEED ME IT WAS THE TIRES, REPLACED 2 AND SAID ALL FIXED! NOPE ANNOYED THAT THIS WAS THE 5TH VISIT, ASKED FOR 4 NEW TIRES AND I PAID THE DIFFERENCE TO UPGRADE FROM THE HANKOOK'S TO THE MICHELIN'S. PICKED VEHICLE UP AND THE SHALE WAS STILL THERE, AND THEY SCRATCHED 2 OF THE WHEELS WHILE CHANGING THE TIRES. ADVISED THE DEALERSHIP I WOULD ADDRESS THIS WHEN I NEEDED AN OIL CHANGE AS I HAD ENOUGH! TOOK IT IN ON A TUESDAY AM THEY ADVISED ME THEY WERE GOING TO CHANGE A AND TRY A FEW THINGS.... FRIDAY THEY CALL ME AND SAY THEY ALSO HAD AN ENGINEER FROM HEAD OFFICE LOOK AT IT, AND NO FIX! SO I HAVE TO GO PICK UP A VEHICLE THAT I BOUGHT BRAND NEW, AND IT SHAKES? I WOULD HAVE BOUGHT USED! I AM NOW GOING TO TALK TO THE OWNER AND SAY THIS IS NOT ACCEPTABLE! APPARENTLY ITS A V6 ISSUE? THE 09 AND 11 HAVE THE SAME ISSUE? REALLY? I ALSO HAVE HAD A STICKY NOTE ON THE DASH TO COVER THE CHROME CLIP USED TO OPEN THE STORAGE AREA ON THE DASH. AS IT SHINES RIGHT IN YOUR EYES WHILE DRIVING? AGAIN HAS NO ONE TEST DROVE THESE VEHICLES? NOT IMPRESSED THAT I SPENT 47K AND HAVE A LEMON! *TR

NHTSA ID

10376747

Incident

Jul 1, 2010

IN NEW CHEVY VEHICLES THERE IS A CENTER STORAGE COMPARTMENT LOCATED ABOVE THE CENTER CONSOLE. THIS IS HELD DOWN IN PLACE BY A SIMPLE PUSH BUTTON. THE BUTTON HOWEVER IS PROBLEMATIC AS IN SOME TRIMS IT IS A CHROME FEATURE. IN SUNNY CONDITION, THE REFLECTION FROM THE CHROME PUSH BUTTON REFLECTS INTO THE DRIVER'S EYES. THIS COULD LEAD TO POSSIBLE DANGEROUS DRIVING CONDITIONS. *TR

NHTSA ID

10342100

Incident

Jul 6, 2010

MY 2010 CHEVROLET EQUINOX HAS AN AUTOMATIC DOOR LOCK FEATURE WHICH AUTOMATICALLY LOCKS ALL DOORS WHEN THE VEHICLE IS PLACED INTO GEAR. MY CONCERN IS THAT IF BY ACCIDENT, HIGH WATER, OR SOME OTHER CIRCUMSTANCE, THE POWER LOCKS AND WINDOWS BECOME INOPERATIVE AS A RESULT OF ELECTRONIC FAILURE, AND OCCUPANTS BECOME TRAPPED IN THE VEHICLE. THE DOOR LOCK POST CANNOT BE GRASPED WHEN IN LOCKED POSITION. THE DEALER INFORMS ME THIS FEATURE CANNOT BE TURNED OFF. THERE HAS BEEN NO INCIDENT. I HAVE TO FILL IN THE INCIDENT DATE IN ORDER TO FILE THE COMPLAINT. *TR

NHTSA ID

10316403

Incident

Dec 20, 2009

Mileage

1 mi