Owner-reported complaints naming the electrical system, filed with NHTSA
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Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2024 Chevrolet Silverado 1500 submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 40 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 40, in the owner's own words
Got my truck back yesterday from in shop for 2 weeks from being repaired. Got to red light just stopped my engine shuts off. Dash shows engine/transmission problems. Exact same thing happened two weeks ago. Had to get towed into dealer again this am
from a stop during fast acceleration made a left turn and rear section or rear axle sounded like it went over a speed bump or wheels locked up, then transmission felt like it was in high gear, did not want to move , or very slowly , i accelerated rpm was 2k or 3k still moving very slowly, this was in heavy traffic. I notice that check engine light went on with TC, parking brake service , some pad lock ( dont know what the ped lock is). 2nd time this happen the parking light service light went on and the brakes locked up again in traffic. 0
I applied brake and pedal went straight to floor without any stopping. I had to steer into a ditch to avoid a collision resulting in more damage to steering system, frame, windshield and body. This was complete brake system failure and yes is available for inspection. I was in a very rural area at time and was able to avoid a collision however, if I had been in city or on highway it could have easily resulted in injury or fatalities. The problem is currently under federal investigation and has been widely reported as a serious problem which may soon result in widespread recall. The vehicle has not been inspected yet by dealership or anywhere else as it just happened 18 hours ago. There were no warning lights or chimes before the incident when pedal went to the floor. After incident dashboard lit up with warning lights including, Brake, ABS, Traction control, power steering, Collision system, Engine light, Steering Column and others. Truck speed limited to 43 mph. And pedal still goes to the floor without applying brakes.
This vehicle is a 2024 Chevrolet Silverado 1500 featuring a 6.2L V8 engine and a 10 speed transmission, currently at 58,136 miles. The vehicle was experiencing a severe shudder. An official GM Technical Assistance Case (TAC) engineering case was opened on July 30, 2026 confirming a verified DFM cylinder deactivation or valve train malfunction. However, on August 21, 2026 the dealership falsified the repair log by printing ‘Concern Not Duplicated’ to the manufacturer, while physically installing an unapproved aftermarket Range Technology DFM Eliminator module into the vehicle’s engine harness to artificially override the factory emissions and cylinder deactivation programming to mask the mechanical failure. This vehicle is part of the active NHTSA Engineer Analysis EA26005, and the manufacturer’s dealer network is actively using unapproved third party hardware shortcuts to evade mandatory warranty repairs before the vehicle’s 60,000 mile factory powertrain limit expires. I called GM to report and request a warranty freeze and regional field engineer to go to a different dealership and was told they can’t freeze a warranty because the TAC was closed on August 28, 2026 as resolved even though it was not resolved.
Check engine light repeatedly comes on. Take it in, multiple Chevy dealerships “fix” the errors such as fuel line pump 5x, gear shift issues, modules that went bad and various other issues. I Routinely take care of vehicle (oil changes, tire rotations and service when needed) This truck will randomly shut off while driving (stop and go traffic ) I was told to turn off the start/stop which I do every time I get in the truck. However it recently wouldn’t turn over after going through a car wash, it would try and try till I manually stopped it. It’s running rough now and I pray everyday the check engine light doesn’t come on or that it doesn't just shut off mid drive. This truck has been hell on wheels and I bought it with 10 miles on it. Bought it from AutoNation in 12/2023.
The primary failure is in the electronic transmission control system and engine wiring harness assembly, specifically throwing diagnostic trouble codes P0700 (Transmission Control System Malfunction) and P0717 (Input Speed Sensor Circuit No Signal). The authorized dealership identified a critical issue with the engine harness chafing, but their subsequent repair attempts have failed to resolve the recurring powertrain failure. The complete vehicle and all affected components are currently parked and fully available for immediate physical inspection at my residence upon request. While operating the vehicle at highway speeds, the powertrain abruptly loses throttle response and forces itself into a severe, uncommanded "Reduced Power / Limp Mode." This creates a severe safety hazard by instantly dropping vehicle velocity on active interstates and high-speed roadways, leaving the vehicle unable to accelerate out of harms way or merge safely, placing myself, my passengers, and surrounding motorists at immediate risk of a high-speed rear-end collision.The malfunction has been repeatedly confirmed and documented by authorized GM service agent Rountree Moore Chevrolet (Lake City, FL) across three separate service visits. The dealer confirmed the active trouble codes and attempted various repairs (including Transmission Control Module reprogramming on 04/24/2026, engine harness chafing repairs on 05/19/2026, and auxiliary fluid/battery adjustments on 05/21/2026). The persistence of the failure confirms the dealer has been unable to successfully remedy the defect. To date, the vehicle has only been inspected and worked on by the authorized dealership's factory-trained technicians. It has not yet been involved in a collision requiring police or insurance representative inspections, nor has a corporate field engineer from General Motors inspected it outside of the local dealership level.The failures are consistently preceded by an illumination of the dashboard Check Engine
Tailgate opened on its own while driving down the interstate. Since then, anytime I open a door or use the drivers door to unlock the truck, the tailgate drops. The button on the tailgate does not open it, I have to use the FOB. I frequently carry construction materials in the bed, the tailgate dropping on its own with can put others at risk for serious injury or even death. No warning lamps, have not brought to the dealer, there is a recall for this issue, but my VIN doesn't match
On 04/16/2026, while driving, vehicle received and completed a software/firmware OTA update. A second update completion prompt was received while still in motion. Shortly after, while stopped at a traffic light, the auto-start/stop system re-engaged and the vehicle appeared to restart normally. Upon stopping to refuel, remote key fob auto-start failed to respond. Vehicle was started manually and driven to the next location. On arrival, remote key fob auto-start failed again. Used interior push-to-start — vehicle started but displayed an active Check Engine Light. Connected vehicle app diagnostic scan of the Engine and Transmission System returned two WARNING flags requiring service: - Transmission System — Schedule Service Now - Engine Electrical System including Charging and Starting System — Schedule Service Now All other scanned systems (Air Induction, Fuel Management, Engine Cooling, Throttle Control, Ignition, Variable Valve Timing, 4WD, Displacement on Demand) returned OK. Both faults appeared immediately following the OTA update. Remote start failure at two consecutive locations and the Check Engine Light activation are directly correlated in timing with the update applied on 04/16/2026. No fault codes have been pulled yet — dealership service appointment pending. This is not the first instance of an issue after updates are applied, between the infotainment system blacking out, rear camera or ADAS not functioning as well as sporadic crackling sound almost like electricity arcing in the engine compartment near the steering column
Purchased June 3,2024 Feb 3/2025: serial data gateway module recall. All indicator lights on, ac control and radio inoperable, instrument panel displays various issues. That recall was serviced. February 28/2025: couldn’t see how fast I was going, don’t know how much gas I had. AC controls and radio no operable, all information indicator lights on again March 1/2025: duplicate issues from 2/28 January 17/2026: at a red light, car shut off and wouldn't turn back on in the middle of snowing road, indicator lights all on and present could not restart car, police present-had to unhook battery due to safety concerns March 18/2026: , all indicator lights on, speed limitation to 62 on the highway, loss of power steering, didn’t turn back, called for tow and the morning after turned on and check engine light off Vehicle in at dealership: March 26-27, 30-31: Could not replicate issue, no r/o codes 4/1 Contacted by Brian with GM Corporate- “can’t do anything until the check engine code goes off again”.
I am writing to report a serious safety concern involving my 2024 Chevrolet Silverado that resulted in a child being locked inside the vehicle with the key fob present inside the car. On March 25 2026, after parking and turning off the vehicle, I exited the driver’s seat with my key fob inside my purse, which remained in the front of the vehicle. I then walked around to remove my daughter from the back seat. During that time, she climbed into the front seat and pressed the interior door lock button, locking all doors. My daughter has autism and is not able to follow instructions or unlock the vehicle on command. As a result, she was locked inside the vehicle with the key fob present inside, and I was unable to gain access from the outside. The vehicle did not prevent the lock from engaging, nor did it allow me to open the door despite the key being inside the vehicle. This situation required emergency assistance (911) to safely remove her from the vehicle. I understand that many vehicles have “lockout prevention” features; however, in this case, the system did not account for a vulnerable occupant inside the vehicle. Allowing the vehicle to be locked from the interior while the key fob is inside—and without any external override—creates a significant child safety risk. I am requesting that Chevrolet review this design behavior as a potential safety issue, specifically: - Why the vehicle allows interior locking when a key fob is detected inside - Why there is no external override to unlock the vehicle when the key is present - Whether a software update or safety feature enhancement can address this risk This is not just a convenience issue—it is a safety hazard that can lead to dangerous outcomes, especially for children or individuals with disabilities. Please confirm receipt of this concern and advise whether this issue has been previously identified or is under review.
The tailgate has opened 4 times while I’ve been driving. There was one incident in which an object in the truck bed fell out onto the road. Other drivers are at risk for serious injury or death due to objects falling out. I have read other incidents of this happening online to the Silverado 1500 models however Chevy has only issued recalls for the 2500 and 3500 models. The problem has not been reproduced or confirmed by the dealer and they will be inspecting it in the next coming days. There were no warning lamps or messages indicating failure or that my tailgate was open. I’ve provided photo documentation showing me closing the tailgate as well as a photo of the object falling onto the road.
The dealership has informed me that the Radio Control Module of the vehicle needs to be replaced. The infotainment center which contains the backup camera is no longer functioning.
Was driving 45 mph when a “ Conditions Not Correct for Shift” warning pops up on the screen and puts me into neutral, but came to a stop in a neighborhood entrance and have not been able to start or put the vehicle into gear
The radio cuts out which then kicks my cell phone off/navigations kicks off every few minutes. On one occasion the speedometer stopped. This cutting out makes it unsafe to drive because you are messing with the radio trying set up phone again or trying to get the navigation going again etc instead of paying attention to the road. over the past 1 plus years i have vearved off the road. i have had my truck in for repairs 7 times in 3 different dealerships. they have replaced the radio twice (found out later the 2nd time was a lie), a coaxial cables , and amplifier. i am told the same problem is happening on numbers GM vehicles and GM does not have a fix. I have requested my money back 3 times due to the safety of driving as is.. Gm have given me the run around all through it. they are aware of the problem but do not know how to fix. My third request did get addressed but was denied because they said the lemon law is only good for one year. I am about to run out of warranty and Gm has never fixed the problem. I am not the only one there are alot of this vechiles with this safety issue. i need someone to help protect myself and my family. GM needs to be forced to refund everyone money since they cannot repair these vehicles to make them safe.
It was down pouring, I needed to pull over. The electronic buttons below the big display which included the HAZARD LIGHTS FAILED to respond. A symptom was the fan speed on the display would also not disappear. The dealership said maybe it was in the middle of an update. After she rebooted it worked again.
We have had four previously documented issues with the electrical, brake and engine in our truck. Today, we were advised by the dealer that the truck had been fixed, and a new ECM had been installed. They advised they drove the truck for 100 miles and there were no issues. We picked the truck up and on the way home, while on the highway, the truck went into low power mode, the brakes went out, the check engine light and slip light came on. The dash began flashing detection warning lights (see attached photos): Brake system failure 62 MPH top speed, Service steering column lock, Reduced Acceleration drive with care, Service ESC, Service traction control. We immediately turned around and went back to the dealership and showed them what was going on. They took photographs and had the technician come out to look at the vehicle. He looked at the lights and codes and admitted he does not know what is going on. The service manager said that the company representative was coming tomorrow (10/21/25) and that he was going to speak with him and recommend a buyback. We left the truck with the dealer and were given a loaner car. This is the 5th incident with the same issues.
Truck will randomly throw codes for service 4wd and forward collision unavailable, rear cross traffic unavailable, lane departure will not work, auto high beams not work, and if parked position truck will not release Park brake making truck unable to be moved. Truck has been in and out of certified dealer 3 times and problems still occurring at random. Dealer has stated they are not able to duplicate issues and can't do anything. Issues happening pose risk while driving when codes come on making all standard safety features not to work in event of a accident. Also making truck not mobile when Park brake sets in event of accident.
07/28/2025 10:35am, We had just pulled onto an Interstate ramp and the engine powered down and the dashboard began flashing errors, service engine soon light came on. The following errors were displayed: Reduce speed to 62 mph, brake system failure, Service traction control, Service ESC, Service steering column lock, Trailer brakes disabled service required. I had no brakes and had to pump them to get stopped. I was able to pull to the side of the road and shut off the engine. I called dealer and reported issue as this occurred last Tuesday. They advised to bring the vehicle in at 0800 tomorrow. I restarted the vehicle and system reset and I was able to continue. At 12:58pm, I pulled off the interstate ramp onto a county road and the engine powered down again and displayed the same errors. The brakes did not fail this time and I was able to get home.
There is no sound from the entertainment system, this happens randomly about once a week. The Safty concern is that when this happens there is no sound for anything including directionals, other warnings and this can cause a Safty issue. The only way to have the system work again is to shut the vehicle off for ten minutes and restart. My vehicle has had the software updated at the dealership about every three months since I purchased it, and to no avail.
The contact owns a 2024 Chevrolet Silverado 1500. The contact stated that the instrument cluster, steering functions, camera, and seat were inoperable. The contact stated that the instrument cluster was blank. While driving, there was a message “Can not Remove or Delete while Driving”. The vehicle was taken to the local dealer where it was diagnosed and determined that the failure was due to the electronics, and a software update was needed. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 300.
I was going 70 in the fast lane on [XXX] near birmingham, Al; when my 2024 Silverado lost propulsion, electrical and power steering. I was forced to move 3 lanes over to the emergency lane or wreck off to the left. When it lost propulsion i lost turn signals and power steering. They are going to attempt to fix it, but engines are on backorder. Regardless if it is fixed, the thing almost killed me. There's no way I'm going to be driving that thing. This issue was confirmed at the dealership and no warning lights came up on the screen prior to losing propulsion. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Since purchasing this truck 06/30/2024; during the 9100 miles driven, electrical issues such as check engine, EWS needs to be serviced, Forward Collision Service, Stereo screen freezing up, Tire Pressure stating air is needed but checked air pressure, it is where it should be, Right Signal Trailer service needed but not pulling a trailer. Three times after starting the truck it failed to go into reverse, stuck in neutral. Two of the three times it was able to reset after 10 minutes of shutting down the truck and restarting. Third time had to get the truck towed due to unable to reverse out of parking spot. When driving it seems as if the truck is stuck in 2nd gear while trying to accelerate, rough driving at times. When car turns off it makes knocking noise and sounds like it is trying to turn off electrically. Tailgate would open while driving even though shut and checked. Driver seat motor failing while trying to move the seat. Middle seat stays in upright locked position for days before it will release. Dealership is stating that valve body needs to be changed but will take up to 6-8 months due to backordered part, but no loaner car is available. Will have to be without a vehicle for the entire time. All is covered under warranty.
The 2024 silverado with 13.4 infotainment system is unpredictable and often looses paring with iphone during driving. This is a major distraction because then to reestablish pairing for directions from apple maps or google maps chevy tells me you need to stop your vehicle. Put it in park. Re-establish pairing, te-enter destination and have it car play. This is 10x more distracting that someone using their phone non hands free. Furthermore gor music it often defaults to sirrus radio and to get itvto am or fm tequires you to step through many buttons on the steering wheel or touch an extremely small button like 3/16” in diameter to change to either am or fm. Again, a huge distraction. My 2016 chevy cruz and 2017 silverado worked flawlessly with out distraction. I talk to many others who have simply given up on using it because its too dangerous to take your eyes off the road to change settings. Im a retires EE and software developer and this is terrible and NTHB should look into it and test drive one for a couple hundred miles. Been buying Chevys since my first car in 1976 and never been disappointed with any till now. GM customer Service on several occasions and local dealer has been no help
Vehicle has left me stranded multiple times, once over 2000 miles from home at only 26k miles on the vehicle with catastrophic engine emissions and electrical failures. Costing me thousands in lodging and months of my time. My vehicle has stalled multiple times on interstates and busy roads with no shoulders putting me and other drivers at risk.
I believe the GM 13.4 infotainment system, particularly the navigation system and the radio control exhibit a very bad driver distraction that could lead to wrecks. Specifically with much more traffic now a vast majority of people traveling beyond places they are familiar with rely on the bigger screens on new vehicles so they get a clearer picture of turns ahead. I have experienced multiple occasions where the Silverado infotainment/navigation system randomly unpairs itself from my iPhone and then I’m forced to handhold a phone for navigation which is illegal in my state. I’ve talked to others that have the same problem, the screen going blank and it unpairs whether wireless Bluetooth or USB connected to the proper port. Unacceptable for a $70,000 vehicle. Also GM apparently in an attempt to advertise Sirius radio and subscription plans displays what appear to be warning signs on the display thereby distracting a driver again. The only way to change out of the Sirrus default stations reliably is to push a very small software button smaller than a pencil eraser. Again you must take your eyes off the road for a couple seconds to perfectly align your finger with the active portion of the software button. I see no way to say default to say radio on startup. You can on the steering wheel toggle many pushes to get through factory presets but many of those presets take you back to the menus to order sirrus radio. My background is electrical engineering and IT systems. I’ve never seen a more complicated and unreliable sequences and I don’t believe GM fully tested it. There is no doubt in my mind it’s a serious distraction more so than just about any other distraction because it’s particularly annoying and then puts the driver in a bad mood. I understand Android phones work slightly better but the population of Apple phones is significant. I’ve spoken with GM customer service several times and Apple several times GM blames Apple Apple blames GM and Google/Android head unit
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