RoadVitals

2004 Chevrolet Silverado Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Sep 23, 2015
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
4%
of 622 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
3

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureBrakes
Filed Sep 23, 2015

I WAS DRIVING ALONG AND HAD TO HIT THE BRAKES IMMEDIATELY. I ALMOST HIT THE CAR IN FRONT OF ME. I NOTICED I HAD TO START PUTTING THE BRAKES ALL THE WAY TO THE FLOOR IN ORDER TO STOP, ESPECIALLY ON AN INCLINE. THE BRAKE LIGHT WENT ON AND OFF A FEW TIMES SO I TOOK IT TO A SHOP TO HAVE IT LOOKED AT. THEY TOLD ME THAT MY BRAKE LINE BLEW AND ALL THE OTHER BRAKE LINES ARE RUSTED AND THE TRUCK IS NOT SAFE TO DRIVE. THIS TRUCK IS ONLY 11 YEARS OLD, THAT IS ABSOLUTELY UNACCEPTABLE THAT ALL THE BRAKE LINES ARE RUSTED. THE TRUCK ONLY HAS 108K MILES. I CALLED A LOCAL CHEVY DEALERSHIP AND THEY QUOTED ME 3K+ TO FIX IT. IT INVOLVED AT LEAST 20 HOURS OF LABOR AND THEY NEEDED TO LIFT THE FRAME OFF TO FIX. I CAN NOT BELIEVE THEIR ARE NO RECALLS FROM GM OR ATLEAST THEM OFFERING ANY HELP TO PAY FOR THIS. THE DEALER DID NOT OFFER ME ANY HELP OR REMEDY TO THE SITUATION, JUST WANTED ME TO FORK UP 3K.

NHTSA ID
10775478
Incident
Sep 23, 2015
Mileage
108,000 mi
Body & structure
Filed Feb 4, 2015

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE HEADLINER SEPARATED ABOVE THE DRIVER AREA, OBSTRUCTING THE SUN VISORS. THE VEHICLE WAS TAKEN TO A VEHICLE BODY SPECIALIST FOR INSPECTION. THE TECHNICIAN ADVISED THAT THE HEADLINER BORDER FRAME AND SEALANT WERE DEFECTIVE. AS A RESULT, ADDITIONAL FABRIC AND SEALANT WAS NEEDED TO REINFORCE THE DEFECTIVE LINER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE DEFECTIVE LINER WAS NOT RECALLED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

NHTSA ID
10681163
Incident
Jan 1, 2013
Mileage
65,000 mi
Body & structureBrakes
Filed Apr 23, 2014

WHEN I LEFT OUR GARAGE I NOTICED THAT THE RED BRAKE SYSTEM LIGHT WAS ON. USUALLY MY HUSBAND DRIVES THIS TO WORK BUT WE SWITCHED VEHICLES BECAUSE I NEEDED TO HAUL A TRAILER TO HELP MOVE MY DAUGHTER. I HAVE ONLY DRIVE THIS VEHICLE ONE OTHER TIME SO I WAS UNFAMILIAR WITH HOW IT HANDLED. I NOTICED THAT I HAD TO PRESS HARD TO STOP BUT THOUGHT THAT WAS HOW IT HANDLED. I DROVE OVER 120 MILES WITH IT THIS WAY, I DIDN'T KNOW WHAT WAS WRONG WITH IT, BY THE TIME I PULLED INTO OUR DRIVE, I COULD BARELY STOP THE VEHICLE. MY HUSBAND CAME OUT TO RELEASE THE TRAILER OUT BACK. HE GOT IN AND SAID, "WHAT'S WRONG WITH THE BRAKES?" I SAID, "WHAT DO YOU MEAN?" HE TOLD ME I HAD NO BRAKES AND I COULD HAVE BEEN KILLED. IT WAS A NEAR MISS INCIDENT BUT I HAVE FOUND (AS A FORMER SAFETY MANAGER) THAT THOSE NEAR MISS INCIDENTS OFTEN SHOW A ROOT CAUSE) THAT IN THE FUTURE MEANS SOMETHING. PLEASE LET ME KNOW IF THERE EVER IS A CLASS ACTION SUIT TO RECOUP THE MONEY WE WILL HAVE TO PAY TO HAVE THIS REPAIRED. *TR

NHTSA ID
10584468
Incident
Apr 22, 2014
Mileage
100,000 mi
Body & structureBrakes
Filed Feb 3, 2014

ALL MY LINES UNDER TRUCK RUSTED OUT BRAKE LINES SHIFT LINKAGE TRANSMISSION LINES. BRAKES WERE THE WORST LINES POPPED FROM RUST.I KEEP THIS TRUCK IN A GARAGE NOT USED COMMERCIALLY. I'M A HOSPICE NURSE AND NEED TO GET WHERE I'M GOING. I KEEP THIS TRUCK MINT DETAILED TWICE A YEAR PROFESSIONALLY MAINTAINED EVERY 3000 MILES.[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID
10562613
Incident
Feb 14, 2012
Mileage
40,322 mi
Body & structureBrakes
Filed Mar 30, 2013
Crash reported

I WAS DRIVING ALONG THE INTERSTATE AND TRAFFIC ABRUPTLY STOPPED IN FRONT OF ME. WHEN PRESSED ON THE BRAKE PEDAL, I SLOWED DOWN A LITTLE, BUT THEN THE PEDAL WENT TO THE FLOOR, AND I REAR-ENDED THE CAR IN FRONT OF ME. AFTER THE POLICE REPORT WAS FILED, I GOT IT TO A CHEVY DEALER AND THEY SAID THAT ONE OF THE STEEL BRAKE LINES FROM THE MASTER CYLINDER TO THE FRONT PASSENGER SIDE WAS RUSTED AND HAD BURST, SPILLING ALL OF THE BRAKE FLUID. THE WRECK DAMAGED THE FRONT PASSENGER SIDE BUMPER, AND BROKE THE GRILLE AND THE HEADLIGHT SUPPORT BRACKET. *TR

NHTSA ID
10505026
Incident
Mar 20, 2013
Mileage
75,000 mi
Body & structureBrakes
Filed Feb 27, 2013

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE BRAKE LINES WERE CORRODED AND CAUSED THE BRAKES TO FAIL. THE CONTACT WAS ATTEMPTING TO STOP WHEN THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD ABNORMALLY. THE CONTACT WAS ABLE TO CRUISE TO A STOP. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE COMPLETE UNDERCARRIAGE OF THE VEHICLE WAS CORRODED. THE CONTACT TRADED IN THE VEHICLE. THE FAILURE AND THE CURRENT MILEAGES WERE 143,000. UPDATED 04/30/13*LJ

NHTSA ID
10500587
Incident
Feb 2, 2013
Mileage
143,000 mi
Body & structure
Filed Sep 27, 2011

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT WAS DRIVING 45 MPH WHEN THE TRAILER HITCH BENT ABNORMALLY. THE MANUFACTURER ADVISED THAT THE TRAILER HITCH COULD TOW UP 10,000 POUNDS AND THE CONTACT WAS TOWING 4,700 POUNDS OF PAY LOAD. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER ADVISED THAT THE VEHICLE WAS NOT UNDER WARRANTY SO THEY WERE UNABLE TO ASSIST. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE AND THAT THE TRAILER COULD HAVE DISCONNECTED AND CAUSED A CRASH DUE TO THE INACCURACY OF THE TOW LOAD LIMIT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 79,000.

NHTSA ID
10427635
Incident
Sep 17, 2011
Mileage
79,000 mi
Body & structure
Filed Oct 31, 2008

TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP FOR REGULAR MAINTENANCE. THE MECHANIC STATED THAT THE FRAME OF THE VEHICLE FAILED WHERE THE UPPER CONTROL ARMS ATTACH TO THE FRONT FRAME. AS A RESULT, HE CANNOT USE THE VEHICLE FOR SNOW-PLOWING, WHICH IS ITS PRIMARY USE. THE CONTACT BELIEVES THIS IS A MANUFACTURER DEFECT, WHICH SHOULD BE REPLACED FOR FREE. THE CURRENT AND FAILURE MILEAGES WERE 112,000. UPDATED 11-19-08 *BF UPDATED 11/19/08.*JB

NHTSA ID
10247380
Incident
Oct 24, 2008
Mileage
112,000 mi
Body & structure
Filed Feb 16, 2006

YESTERDAY I WAS STANDING ON MY TAILGATE TO STRAP DOWN THE LUMBER ON MY OVERHEAD RACK. SUDDENLY THE TAILGATE COLLAPSE DOWN AND SLAMS INTO MY BUMPER. I WAS SHAKEN BUT NOT HURT. I WAS LOOKING AT MY TAILGATE TO DETERMINE WHAT HAD JUST HAPPENED, I NOTICED THAT BOTH CABLES THAT HOLD UP THE TAILGATE WERE BROKEN APART IN THE CENTER OF EACH OF THEM. THEY LOOKED LIKE THEY HAD RUSTED. WHEN THE TAILGATE HIT THE BUMPER IT CAUSED A DENT IN THE BACK OF THE TAILGATE. *NM

NHTSA ID
10150415
Incident
Feb 15, 2006
Mileage
31,000 mi
Body & structure
Filed Jan 24, 2006

FRONT BUMPER BRACKET IS BROKEN, AND THE BUMPER MAY FALL OFF. DEALER SAID THEY HAVE REPLACED NUMEROUS BRACKETS, BUT I HAVE TOO MANY MILES ON MY VEHICLE TO REPLACE. 2004, CHEVROLET DURAMAX 2500 HD. *AK

NHTSA ID
10148478
Incident
Jan 23, 2006
Mileage
30,000 mi
Body & structureDriver assistance
Filed Nov 28, 2005

BOUGHT A 2004 CHEVORLET 2500HD USED. ONE WEEK AFTER PURCHASE THE TAILGATE BEZEL TRIM PIECE WAS LOST ON THE HIGHWAY. THEN A FEW MONTHS LATER THE SPEEDOMETER DIES ON QUITS WORKING, OR WORKS INTEMITTENTLY SOMETIMES STICKING. *NM

NHTSA ID
10143803
Incident
Sep 18, 2005
Mileage
45,000 mi
Body & structureSuspension
Filed May 11, 2005

DT: WHILE DRIVING BETWEEN 40-60 MPH VIBRATION FROM THE FRAME. SUSPENSION VIBRATION OR FRAME BEAMING. IT IS AS IF THERE IS A FLAT TIRE, THE CAR WOBBLES. VERY EERIE FEELING TO BE DRIVING AND THIS TO HAPPEN. A NEW SET OF TIRES HAVE BEEN PLACED ON FRONT. COMPLAINED TO GM,NO RECALL BUT WOULD BE NOTIFIED IF THERE WAS. TAKEN TO DEALERS WHO RECOGNIZED THIS WAS THE PROBLEM BUT DID NOT DO ANYTHING ABOUT. *NM

NHTSA ID
10120667
Incident
Jan 1, 2005
Mileage
4,000 mi
Body & structure
Filed Mar 17, 2005
1 injury reported

WHILE STANDING ON THE TAILGATE BOTH TAILGATE STRAPS SNAPPED. CONSUMER SUSTAINED MINOR INJURIES. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ID
10115346
Incident
Mar 9, 2005
Mileage
4,200 mi
Body & structureBrakesElectrical+1 more
Filed Mar 1, 2005
1 injury reported

TAILGATE PROBLEM, DRIVERS SEAT FAILURE,CRUISE CONTROL FAILURE, DECLINING BRAKE EFFECTIVENESS,WATER LEAKING IN DRIVERS DOOR,ELECTRICAL FAILURE IN RADIO,POWER MIRRORS. OWNER RETURNED TRUCK TO BANK FOR VOL.REPO.FEELING THIS TRUCK WAS BECOMING MORE UNSAFE TO DRIVE, THIS AMONG OTHER CIRCUMSTANCES. *JB

NHTSA ID
10112332
Incident
Jan 2, 2005
Mileage
100 mi
Body & structure
Filed Feb 17, 2005

NHTSA RECALL 04V129000 ON THE TAILGATE SUPPORT CABLE. FOR SIX MONTHS THE DEALER DID NOT HAVE THE PARTS AVAILABLE FOR THE RECALL. PLEASE PROVIDE FURTHER DETAILS. *NM

NHTSA ID
10111714
Incident
Jul 30, 2004
Body & structure
Filed Feb 16, 2005

A CLUNKING NOISE COULD BE HEARD UNDER THE CONSUMER'S 2004 CHEVROLET SILVERADO WHILE IN MOTION . *NM THE VEHICLE HAD BEEN TAKEN TO THE DEALER 3-4 TIMES FOR REPAIRS. THE CONSUMER WAS INFORMED THAT THE DEFECT COULD NOT BE REPAIRED. *SC *JB

NHTSA ID
10115541
Incident
Feb 1, 2005
Body & structureBrakesSeat belts
Filed Dec 13, 2004

THERE ARE 3 RECALLS ON MY VEHICAL WHY HAVE I NOT BEEN NOTIFIED

NHTSA ID
10102814
Incident
Dec 12, 2004
Body & structure
Filed Dec 10, 2004

THE PLASTIC TAILGATE HANDLE BEZEL KEEPS FALLING OUT EVERYTIME THE TAILGATE IS LOWERED. IT MAY FLY OFF WHILE DRIVING IN TRAFFIC, CAUSING AN ACCIDENT BEHIND MY TRUCK.*AK

NHTSA ID
10102546
Incident
Jun 1, 2004
Mileage
2,000 mi
Body & structureOther / unspecified
Filed Dec 7, 2004

THE GRILLE GUARD IS BLOCKING THE HEADLIGHTS, MAKING VISIBILITY ON THE ROAD AT NIGHT DIFFICULT. CONTACTED MANUFACTURER FOR A REPLACEMENT GRILL.*AK

NHTSA ID
10103263
Incident
Oct 4, 2004
Body & structure
Filed Nov 27, 2004

THE DRIVERS SIDE DOOR AN DRIVERS SIDE BACK DOOR MOLDING HAS DIMPLES THE SIZE OF A GOLF BALL LOOKS VERY BAD HAS BEEN THERE EVER SINCE I TOOK DELIVERY OF VEHICLE AND DEALERSHIP SAYS THAT IN THE FUTURE THERE WILL BE A RECALL TO FIX THIS I FEEL AS A CONSUMER THAT THIS IS A DEFECT AND IT SHOULD BE FIXED IMMEDIATELY.*AK *JB

NHTSA ID
10100619
Incident
Nov 27, 2004
Mileage
38 mi
Body & structure
Filed Nov 22, 2004

THE ROOF OF THE TRUCK WAS SOFT, IT BUCKLED WHEN THE CONSUMER WENT THROUGH A CAR WASH. *JB WHILE DRIVING AT FREEWAY SPEEDS WITH THE SIDE WINDOW OPENED HALF WAY, PRESSURE BUILT UP INSIDE THE VEHICLE WHICH CAUSED THE ROOF TO BUCKLE. *NM

NHTSA ID
10101527
Incident
Nov 1, 2004
Mileage
11,000 mi
Body & structure
Filed Oct 25, 2004

CONSUMER STATED THAT EVERY TIME HE ENTERED THE VEHICLE HE WOULD HAVE AN ALLERGIC REACTION TO THE VEHICLE. HE DID NOT KNOW IF IT WAS THE LEATHER INTERIOR. HE GOT HIVES ALL OVER HIS BODY. *AK

NHTSA ID
10097571
Incident
Sep 1, 2004
Body & structure
Filed Jul 19, 2004
1 injury reported

THE CONSUMER HAD THE HOOD UP EXAMINING THE ENGINE, AND THE HOOD FELL ON THE CONSUMER'S HEAD AND BACK AREA. THE CONSUMER SUFFERED A BUMP ON THE BACK OF THE HEAD, A SLIGHT CONCUSSION, AND A GASH TO THE FORE HEAD. THE DEALER EXAMINED THE VEHICLE AND REPLACED THE COIL SPRING ON THE HOOD. *AK *SC *JB

NHTSA ID
10075503
Incident
Apr 1, 2004
Mileage
4,100 mi
Body & structure
Filed Mar 17, 2004

AFTER READING ABOUT THE PROBLEMS WITH TAILGATES ON GM VEHICLES, I CHECKED MINE. I NOTICED THAT THE LEFT ONE WAS LOOSE AND NOT SUPPORTING ANY OF THE WEIGHT OF THE TAILGATE WHEN THE GATE WAS OPEN. AS I EXAMINED IT FURTHER, IT CAME APART IN MY HAND. THE ONLY THING HOLDING IT TOGETHER WAS THE PLASTIC. *NM

NHTSA ID
10062404
Incident
Mar 6, 2004
Mileage
130,000 mi
Body & structure
Filed Mar 11, 2004

THE CONSUMER COMPLAINED ABOUT MULTIPLE PROBLEMS WITH THIS VEHICLE. THE DEALER AND MANUFACTURER HAD BEEN NOTIFIED. *AK THE LEFT DOOR FRAME WAS UNABLE TO BE LINED PROPERLY. *SC

NHTSA ID
10057653
Incident
Feb 6, 2004
Mileage
3,600 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .