RoadVitals

2004 Chevrolet Silverado Other / unspecified Problems

Owner-reported complaints naming the other system, filed with NHTSA

Data refreshed

Other / unspecified reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Oct 28, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 622 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
2
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
0

What this page shows

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming other

Shown in the owner’s own words, exactly as filed

Other / unspecifiedTires & wheels
Filed Oct 28, 2014

CHEVROLET DEALERSHIP IN GAYLORD, MICHIGAN INSTALLED DUNLOP AT20 GRANDTREK P245/75R16 TIRES ON MY HD 2500 SILVERADO PICKUP TRUCK. THIS TRUCK IS A 3/4 TON PICKUP. THESE TIRES WERE PASSENGER TIRES RATED AT 4 PLY AND NEVER DESIGNED TO BE INSTALLED ON A 3/4 TON PICKUP TRUCK. I WAS NOT AWARE OF THIS UNTIL JUNE 2014 WHEN I LEARNED THIS FROM THE GOODYEAR TIRE CORP. AFTER THEY SENT ME TO HAVE THEIR TIRES INSPECTED. MY TRUCK REQUIRES LT TIRES AND AT LEAST 10 PLY. CHEVROLET DEALERSHIP IN GAYLORD MADE MY TRUCK UNSAFE AND DANGEROUS TO DRIVE. ONE TIRE EVENTUALLY BLEW OUT ON THE EXPRESSWAY, FORTUNATELY A MOTORIST I WAS PASSING PULLED UP ALONG SIDE US AND SIGNALED THAT WE HAD A PROBLEM UP FRONT AT THE PASSENGER SIDE WHEEL AREA! QUESTION IS, WHY WOULD A CHEVROLET DEALERSHIP NOT KNOW WHAT TIRES TO INSTALL ON THEIR OWN CHEVROLET SILVERADO PICKUP TRUCKS? I ASKED THEM TO PUT ON THE CORRECT TIRES ( 10 PLY - LT TIRES) ACCORDING TO THE PLACARD LOCATED ON MY DRIVERS SIDE DOOR AT NO CHARGE BUT THEY REFUSED NOW WHAT ACTION IS TO BE TAKEN AGAINST A DEALERSHIP WHO WOULD DO THIS? I HAD LT TIRES ON THE TRUCK BACK IN JUNE OF 2010 WHEN I PULLED INTO THIS CHEVY DEALERSHIP TO HAVE ONE TIRE REPAIRED BECAUSE OF A SLOW LEAK. THEY TALKED ME INTO BUYING 4 NEW TIRES AND THESE ARE THE ONES THEY RECOMMENDED AND I AGREED TO. I DID NOT KNOW THAT THESE WERE NOT DESIGNED TO BE USED ON A 3/4 TON PICKUP TRUCK. I HAD 75K MILES ON THE TRUCK THEN AND TO MAKE MATTERS WORSE THEY GAVE ME FREE ROTATIONS EVERY 6 - 8K MILES WITHOUT EVER TELLING ME THEY HAD INSTALLED INCORRECT TIRES ON MY TRUCK! THIS IS A NIGHTMARE! WHAT DO YOU SUGGEST I DO? GM HAS BEEN ZERO HELP IN THIS MATTER!!!!---I'VE TRIED BUT THEY ARE WORTHLESS! AND THIS DEALERSHIP IS PATHETIC THAT THEY WILL NOT ACKNOWLEDGE THEIR MISTAKE AND CORRECT IT BY REFUNDING MY MONEY BACK! I COULD HAVE BEEN KILLED OR ANOTHER MOTORIST OR SERIOUSLY INJURED SOMEONE. *TR

NHTSA ID
10650876
Incident
Jun 5, 2014
Mileage
105,000 mi
Other / unspecified
Filed Oct 7, 2014

THIS TRUCK HAS HAD ACTUALLY 3 OF THESE PUT ON THE FIRST ONE WAS APP.JUNE 2011 THE SECOND TIME WAS SEPT.19TH 2011 THESE LAST TIME IT HAD MELTED ALL OF THE WIRES UNDER THE KICK PANEL ON THE PASSENGER SIDE WHICH THIS CONTROLS THE A/C AND THE HEAT BLOWER WHICH COULD HAVE BEEN IN DANGER OF STARTING A FIRE.THIS TRUCK SHOULD NOT HAVE HAD TO HAVE 3 OF THESE PUT ON!!!!!!!!!! *TR

NHTSA ID
10643148
Incident
Sep 19, 2011
Other / unspecified
Filed Dec 6, 2010
Crash reported

2004 CHEVROLET SILVERADO, TOWED A TRAILER. THE TRAILER BECAME DISCONNECTED AND TRAVELED OFF THE LEFT SIDE OF THE ROADWAY. THE TRAILER STRUCK THE CONCRETE WALL AND FLIPPED OVER. BF THE PIN WHICH HELD THE HITCH INTO THE RECEIVER FELL OUT AND WAS LOCATED. THERE WERE NO CHAINS ON THE TRAILER. (OHIO TRAFFIC REPORT # 10-0698-90)*JB

NHTSA ID
10370062
Incident
Oct 12, 2010
Other / unspecifiedVisibility
Filed Aug 6, 2010

AC TROUBLES: I OWN TWO 2004 CHEVROLET SILVERADO TRUCKS. AT LEAST ONCE A WEEK AND SOMETIMES SEVERAL TIMES IN ONE DAY, THE TWO DRIVERS SIDE VENT BLOW HOT AIR WHILE THE OTHER TWO PASSENGER VENTS BLOW COLD AIR AS NORMAL. *TR

NHTSA ID
10347788
Incident
Feb 1, 2006
Mileage
20,000 mi
ElectricalOther / unspecified
Filed Feb 10, 2009

04 CHEVY SILVERADO SPEDO GOES TO 120 MPH AND STAYS THERE AND WILL NOT GO DOWN. *TR

NHTSA ID
10258260
Incident
Feb 2, 2009
EngineOther / unspecified
Filed Dec 29, 2008

HAD TWO CHEVY SILVERADOS THAT DEVELOP INTAKE AND WATER PUMP GASKET FAILURE ON A 4.3 LITER ENGINE. BOTH DEVELOP COOLANT LEAK THROUGH THE GASKET. THE LATEST WAS IN NOVEMBER ON MY 2004 CHEVY SILVERADO. UPON CHECKING THE OWNERS MANUAL IN REGARDS TO THE DEXCOOL COOLANT IT CLEARLY STATES THAT THIS COOLANT WILL BURN IF SPILL ON A HOT ENGINE. IT THAT THE CASE THEN WHY CAN IT BURN IT THE INTAKE GASKET FAIL AND COOLANT IS LEAKING IN THE ENGINE. I HAD A 2000 CHEVY SILVERADO WITH INTAKE GASKET FAILURE AND ALSO A 2004 CHEVY WITH GASKET FAILURE. BOTH VEHICLES I HAD REPAIRED MY CONCERN IT THE GASKET FAILURE ON THESE GM PRODUCTS VEHICLE THAT NO ONE AT CHEVROLET SEEMS TO CARE. BOTH VEHICLES GASKET FAILURE OCCURRED AROUND THE MID 60,000 MILES RANGE. I AM CONCERN ABOUT THE FAILURE OF THESE GASKETS THAT CAUSING THE COOLANT TO LEAK. APPARENTLY THERE IS A PROBLEM WITH THE GASKET OR THE COOLANT THAT CAUSING THE GASKET TO FAIL. I WOULD LIKE SOMEONE TO CHECK INTO THE PROBLEM OF THE GASKET FAILURE ON GM PRODUCTS. ESPECIALLY THE 4.3 LITER ENGINES. I CONCERN THAT ACCORDING TO THE OWNERS MANUAL THE DEXCOOL COOLANT CAN BURN ON A HOT ENGINE THEN CAN IT CAUSE A FIRE ON THE ENGINE WHILE DRIVING IF THE INTAKE MANIFOLD GASKETS AND THE WATER PUMP GASKET KEEPS FAILING. I HAD TWO DIFFERENT YEAR MODEL CHEVY SILVERADO WITH 4.3 LITER ENGINE, A 2000 AND 2004 SILVERADOS WHERE BOTH ENGINE GOT AROUND 65,000 MILES AND THE GASKETS FAILED ON BOTH ENGINE. NO ONE CAN EXPLAIN HOW THIS OCCURRED. BUT THERE MUST BE DEFECT IN THE GASKET DESIGN OR THE COOLANT IS CAUSING THE PROBLEM. *TR

NHTSA ID
10253043
Incident
Nov 21, 2008
Mileage
64,659 mi
ElectricalOther / unspecified
Filed Mar 16, 2007

I HAVE A 2004 CHEVY SILVERADO. MY SPEEDOMETER STARTED GOING BAD AFTER 50K MILES (15K PAST WARRANTY) THE SPEEDOMETER DISPLAYS INACURRATE SPEEDS. DRIVING ON THE INTERSATE AT 70MPH, IT READS ANYWHERE FROM 0-15. SITTING AT RED LIGHTS IT STICKS AT 55 OR 40. I HAVE NO IDEAD HOW FAST I AM DRIVING AND I VIEW THIS AS A MAJOT SAFETY ISSUE. IF IT WERE A RARE THING I WOULD CONSIDER THIS A BAD APPLE, HOWEVER, THER ARE MANY MANY THOUSANDS OF OWNERS WHO HAVE THE SAME PROBLEM. THERE IS CURRENTLY A LWASUIT IN WASHINGTON STATE PURSUING THIS ISSUE AND ONE IN OREGON WHICH IS TO FOLLOW. (HTTP://WWW.AUTOBLOG.COM/2007/03/05/GM-SUED-OVER-INACCURATE-SPEEDOMETERS/) BASCIALLY, GM IS IN DENIAL. IF YOU LOOK AT MYCARSTATS SECTION ON GM WEBSITE, EVERY SINGLE COMPLAINT IN THE MISC SECTION IS ABOUT SPEEDOMETERS. HOW CAN THIS BE ALLOWED TO CONTINUE? WHY HAS A RECALL NOT BEEN ISSUED. I WISH SOMEON WOULD PLEASE EXPLAIN TO ME HOW A COMPANY SUCH AS GM IS ALLOWED TO GET AWAY WITH PUTTING FAULTY SAFETY EQUIPMENT IN VEHICLES. I COULD BELIEVE A QUIRCK ON AN ASSEMBLY LINE CASUING THIS MALFUNCTION IF IT WERE 10-50 VEHICLES BUT WERE ARE TALKING IN EXCESS OF 10,000 VEHICLES.

NHTSA ID
10185282
Incident
Oct 1, 2006
Mileage
50,000 mi
Other / unspecified
Filed Feb 4, 2007

AFTER READING ON SEVERAL WEB FORUMS ABOUT GM HITCH RECEIVER PROBLEMS, I CHECKED MINE AND WAS SHOCKED THAT ALL BUT ONE WELD ON MY RECEIVER SHOWED SIGNS OF RUSTING. TWO WERE TO THE POINT WHERE CRACKED WELDS WERE OBVIOUS. THE DEALER OFFERED TO REPLACE IT BUT I DID NOT WANT A GM HITCH SO I USED ANOTHER RECEIVER AT MY EXPENSE. I HAD TOWED A 7700 POUND TRAILER ABOUT 20,000 MILES MAX. HITCH HAS BEEN DISPOSED OF. I HAVE SOME PHOTOS (NOT VERY GOOD). IT IS A 2004 CHEV, 2500HD, DIESEL. *NM

NHTSA ID
10181518
Incident
Feb 11, 2005
Mileage
20,000 mi
Other / unspecified
Filed Oct 20, 2005

DT: HAD THE VEHICLE ON THE JACK AND THE VEHICLE FELL OFF THE JACK, THIS HAPPENED ON SEPTEMBER 21, 2005. THE JACK HAS A SMALL BASE , IT'S ABOUT 4X5 OR 4X6. HE CONTACTED THE MANUFACTURER, THEY SAID TO CONTACT NHTSA. *AK *NM

NHTSA ID
10137945
Incident
Sep 21, 2005
Mileage
10,000 mi
Other / unspecified
Filed Jul 29, 2005

DT: CONSUMER STATED WHILE DRIVING ON I-66, AROUND MILE MARKER 58, THE TIRE BLEW OUT. THIS HAPPENED AT 6:45 AM. CONSUMER FELT THE STEERING WHEEL SHOOK, AND HE FELT THE REAR OF THE VEHICLE WOULD FALL. THIS WAS THE DRIVER'S SIDE REAR TIRE. THE TIRES HAD BEEN ROTATED APPROXIMATELY 2 WEEKS AGO. THE TIRE WAS PREVIOUSLY ON THE FRONT DRIVER'S SIDE. CONSUMER HAD A PICTURE THAT HE WILL SEND IN. THE ENTIRE SIDEWALL BLEW OUT. THIS OCCURRED ON A 2004, CHEVROLET SILVERADO. THIS WAS THE ORIGINAL TIRE FOR THE VEHICLE. CONSUMER CONTACTED CHEVROLET THAT HE HAD BEEN DISSATISFIED WITH GENERAL TIRES IN THE PAST, AND TRIED TO HAVE THE DEALERSHIP CHANGE THEM AT THE TIME OF PURCHASE. *AK

NHTSA ID
10130597
Incident
Jul 28, 2005
BrakesEngineOther / unspecified+1 more
Filed Mar 18, 2005

ON THREE SEPARATE OCCASIONS WHILE APPLYING THE BRAKE PEDAL IT WENT TO THE FLOOR. THE VEHICLE FAILED TO STOP. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM AT THIS TIME. *AK THE ABS/BRAKE LIGHT STAYED ON, THERE WAS AN INTERMITTENT RATTLE IN THE FLYWHEEL, THE CONSUMER STATED THAT THE CLUTCH HAS NO "THROW." *SC *JB

NHTSA ID
10115426
Incident
Jan 3, 2005
Mileage
12,250 mi
Other / unspecified
Filed Mar 7, 2005

CHEVROLET SILVERADO 2004, INADEQUATE AND UNSAFE BOTTLE JACK. *BF THE CONSUMER STATED THE VEHICLE WAS TOO LARGE FOR A JACK THAT SIZE. THE CONSUMER IS REQUESTING THE MANUFACTURER PROVIDE HIM WITH AN ADEQUATE JACK. *JB

NHTSA ID
10113754
Incident
Jan 28, 2005
Other / unspecified
Filed Feb 17, 2005

I OWN A 2004 CHEVY SILVERADO 2500HD. ON 11 FEB 2005 I NOTICED SOME RUST ON MY TRAILER HITCH. I INSPECTED IT AND FOUND THAT THERE IS RUST AROUND THE WELDS, AND THAT ONE OF THE WELDS IS COMPLETELY CRACKED. I WENT TO THE DEALER AND WAS TOLD THAT THE ONLY FIX IS TO RE-WELD IT. I TOLD THEM THAT I DID NOT WANT IT WELDED, I WANTED IT REPLACED. THIS IS A WARRANTY ITEM. I FEEL THAT IF THE ORIGINAL ROBOTIC WELDS WERE NOT HOLDING, THEN WHY WEAKEN THE METAL MORE BY HEATING IT UP AGAIN AND RE-WELDING IT. I EXPRESSED MY CONCERN THAT IF THE HITCH WAS RE-WELDED, AND IT FAILED WHILE I WAS TOWING AND CAUSED A SERIOUS ACCIDENT WHO WOULD TAKE RESPONSIBILITY. NO ANSWER ON THAT QUESTION. I HAVE RESEARCHED ON THE INTERNET AND FOUND THAT THERE ARE SEVERAL PEOPLE THAT HAVE HAD THIS PROBLEM, AND JUST REPLACED IT WITH AN AFTER MARKET HITCH. I HAVE ALSO SEEN THE PICTURES OF A SERIOUS ACCIDENT CAUSED BY A GM HITCH FAILURE. AS OF RIGHT NOW, I DO NOT HAVE A SOLUTION TO THIS PROBLEM OTHER THAN THE DEALERSHIP WILL NOT REPLACE THIS GM INSTALLED, UNDER WARRANTY HITCH. THE DEALERSHIP WANTS TO RE-WELD IT. I THINK THIS CAN BE A SERIOUS SAFETY ISSUE DUE TO THE FACT THAT MOST PEOPLE DO NOT TAKE THE TIME TO INSPECT THERE TRAILER HITCHES, AND JUST HOOK UP AND TAKE THERE FAMILY OUT FOR A WEEKEND TRIP PULLING THERE TRAVEL TRAILERS. I WILL CONTINUE TO TRY AND WORK WITH GM AND THE DEALERSHIP TO GET THIS PROBLEM SOLVED. *JB

NHTSA ID
10110705
Incident
Feb 11, 2005
Mileage
10,900 mi
Body & structureOther / unspecified
Filed Dec 7, 2004

THE GRILLE GUARD IS BLOCKING THE HEADLIGHTS, MAKING VISIBILITY ON THE ROAD AT NIGHT DIFFICULT. CONTACTED MANUFACTURER FOR A REPLACEMENT GRILL.*AK

NHTSA ID
10103263
Incident
Oct 4, 2004
Interior & seatsOther / unspecified
Filed Sep 28, 2004

DESIGN OF THE SILVERADO FRONT SEAT,FIXED LUMBAR PUSHING INTO KIDNEYS VARY PAINFULLY. *AK

NHTSA ID
10093220
Incident
Sep 3, 2004
Mileage
15 mi
Other / unspecified
Filed Jul 7, 2004

WHILE PLACING THE JACK UNDERNEATH THE VEHICLE IT SLIPPED OFF. CONSUMER DROVE THE VEHICLE TO THE DEALER, AND MECHANIC DETERMINED THAT THE JACK OPERATED AS DESIGNED. *AK

NHTSA ID
10081464
Incident
Jul 7, 2004
BrakesOther / unspecified
Filed Jun 19, 2004
Crash reported

WHEN COMING TO A STOP LIGHT I WAS APPLYING MY BRAKES TO STOP BEHIND A VEHICLE, BRAKES WENT TO THE FLOOR, CAUSING AN ACCIDENT. VEHICLE WAS TAKEN TO THE DEALER. ALL BRAKE COMPONENT WERE CHECKED, NO CURRENT TECHNICAL SERVICE BULLETINS AND CONTACTED TECHNICAL ASSISTANT. DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *AK

NHTSA ID
10078479
Incident
May 10, 2004
Mileage
9,400 mi
Other / unspecified
Filed Jun 3, 2004

WHILE INSPECTING THE VEHICLE THE DRIVER NOTICED THAT BOTH FRONTAL TIRES LUG NUTS WERE LOOSE. THE DRIVER DROVE THE VEHICLE TO THE DEALER AND WAS INFORMED THAT THE LUG NUTS NEEDED TO BE REPLACED. PLEASE PROVIDE FURTHER DETAILS. *NM

NHTSA ID
10075671
Incident
May 29, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .