RoadVitals

2004 Chevrolet Silverado Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
19
Latest Jan 26, 2016
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 622 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 19 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

ElectricalInterior & seats
Filed Jan 26, 2016

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE DRIVER SEAT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ECM BOX WAS DAMAGED AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED IN DECEMBER OF 2015. THE APPROXIMATE FAILURE MILEAGE WAS 78,344.

NHTSA ID
10822345
Incident
Dec 18, 2015
Mileage
78,344 mi
EngineInterior & seats
Filed Jul 1, 2014

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE SUDDENLY STALLED. THE CONTACT INDICATED THAT AFTER RESTARTING THE ENGINE THE VEHICLE OPERATED AS NORMAL. THE CONTACT ALSO INDICATED THAT THE PASSENGER SIDE SEAT BELT HAD MALFUNCTIONED AND THE PASSENGER WAS UNABLE TO MOVE WHILE THE SEAT BELT WAS IN THE LOCKED POSITION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 130,000.

NHTSA ID
10607510
Incident
Jun 1, 2010
Mileage
130,000 mi
ElectricalInterior & seats
Filed Dec 17, 2007

NOVEMBER 10, 2007, I WROTE THE FOLLOWING LETTER TO: GENERAL MOTORS 100 RENAISSANCE CENTER P.O. BOX 100 DETROIT, MI 48265-1000 CERTIFIED MAIL NUMBER: 7007 1490 0000 9298 4767 TO WHOM IT MAY CONCERN: I HAVE RECEIVED YOUR LETTER REGARDING THE 2004 MODEL YEAR CHEVROLET SILVERADO WHEREBY GENERAL MOTORS IS PROVIDING EXTENDED WARRANTY ON THE INSTRUMENT PANEL. GENERAL MOTORS WROTE: "THIS LETTER IS INTENDED TO MAKE YOU AWARE THAT YOUR VEHICLE COULD DEVELOP A CONDITION WHERE ONE OR MORE OF THE INSTRUMENT PANEL GAUGE NEEDLES MAY STICK, FLUTTER, OR BECOME INOPERATIVE." HOWEVER, GENERAL MOTORS ALSO WROTE: "IF THE CONDITION OCCURS ON YOUR 2004 MODEL YEAR CHEVROLET SILVERAD WITHIN 7 YEARS OF THE DATE YOUR VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR 70,000 MILES, WHICHEVER OCCURS FIRST, THE CONDITION WILL BE REPAIRED FOR YOU AT NO CHARGE." FRANKLY, I FIND THE MILEAGE RESTRICTION LUDICROUS! EITHER THE INSTRUMENT PANEL IS DEFECTIVE OR IT IS NOT! MOREOVER, IF THE INSTRUMENT PANEL FAILS WHEN DRIVING, ESPECIALLY AT NIGHT, PUBLIC SAFETY BECOMES AN ISSUE......... *TR

NHTSA ID
10212153
Incident
Nov 10, 2007
Interior & seats
Filed Apr 5, 2006

DT*: THE CONTACT STATED THE SPEEDOMETER BECAME INOPERABLE. THE DEALERSHIP DETERMINED THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED.

NHTSA ID
10154652
Incident
Mar 30, 2006
Mileage
98,702 mi
Interior & seats
Filed Mar 23, 2006

MY SPEEDOMETER NEEDLE STARTED TO STICK ON A HIGHER SPEED AND NOT COME DOWN. IT WOULD RETURN TO ZERO IF I STARTED AND STOPPED THE ENGINE MULTIPLE TIMES. THIS CONDITION GRADUALLY WORSENED UNTIL IT WAS STUCK ON "PEGGED", EVEN WHEN PARKED. I HAD NO IDEA HOW FAST I WAS GOING. ALSO, THE SPEED CONTROL WOULD NOT ENGAGE. I HAD TO STOP THE VEHICLE AND TURN OFF THE ENGINE, THEN PROCEED BEFORE IT WOULD WORK AGAIN. I TOOK IT TO THE DEALER FOR THE SPEEDOMETER. THEY WERE AWARE OF THE SPEEDOMETER PROBLEM AND ONE PERSON INSINUATED IT WAS A VERY COMMON PROBLEM. THEY REPLACE THE "CLUSTER" (?). THEY WOULD NOT ALLOW ME TO HAVE THE OLD PARTS AND CHARGED ME $450.00! I SPEAK FOR MYSELF AND OTHERS WITH THIS PROBLEM,"WE NEED HELP!" *NM

NHTSA ID
10153511
Incident
Mar 16, 2006
Mileage
30,000 mi
Interior & seats
Filed Mar 23, 2006

AFTER 15 MONTHS OF OPERATION, THE SPEEDOMETER STARTED ACTING STRANGELY AND FINALLY FAILING COMPLETELY AFTER 18 MONTHS. THE VEHICLE WAS WELL UNDER WARRANTY. TOOK IT IN AND THE DEALER SAID THAT THEY HAD TO BACKORDER AND THE NEW SPEEDOMETER WOULD BE IN WITHIN A COUPLE OF WEEKS. THAT WAS 5 MONTHS AGO. STILL NO RESOLVE TO THE PROBLEM. I HAVEN'T HAD A SPEEDOMETER IN 5 MONTHS. WHEN I COMPLAINED TO GM, THEY SAID THEY WOULD GIVE ME 12,000 MILES AND/OR 1 YEAR EXTRA OF WARRANTY. WHAT ACTUALLY HAPPENED IS THEY STARTED THE 12MOS / 12,000 MILES AT THAT PARTICULAR MOMENT WHICH DECREASES MY ORIGINALLY WARRANTY BY 1 MONTH AND 4500 MILES. *NM

NHTSA ID
10153481
Incident
Nov 24, 2005
Mileage
27,000 mi
Interior & seats
Filed Feb 22, 2006

INSTRUMENT CLUSTER ON 2004 CHEVROLET 2500 HD STARTS GOING OUT AND THE SPEEDOMETER AND TACHOMETER CANNOT BE DEPENDED ON. WHEN THIS IS HAPPENING AND YOU HAVE THE CRUISE CONTROL ON WHO KNOWS HOW FAST YOU ARE REALLY GOING. I FEEL THERE SHOULD BE A RECALL SINCE CHEVY HAS THEM DESIGNED TO WHERE THEY GENERALLY GO OUT JUST AS THE WARRANTY GOES OUT. WHY SHOULD WE WAIT UNTIL THIS CAUSES A WRECK. *NM

NHTSA ID
10150909
Incident
Nov 20, 2005
Mileage
54,350 mi
Driver assistanceInterior & seats
Filed Jan 3, 2006

DT: THE CONTACT STATED THE SPEEDOMETER STOPPED WORKING WITHOUT WARNING. HE TOOK THE VEHICLE TO A LOCAL DEALERSHIP TO BE CHECKED. THEY DETERMINED THE INSTRUMENT CLUSTER PANEL WAS FAULTY. THIS CAUSED THE SPEEDOMETER TO MALFUNCTION. HE CONTACTED THE MANUFACTURER, AND THEY APPROVED THE REPAIRS TO BE MADE WITHOUT COST TO THE CONTACT. *AK

NHTSA ID
10146819
Incident
Nov 15, 2005
Mileage
38,000 mi
BrakesInterior & seats
Filed Oct 4, 2005

TRAILER BRAKE WIRING HARNESS. I RECENTLY PURCHASED A TRAILER WHICH REQUIRED A ELECTRONIC BRAKE. AFTER HAVING THE BRAKING SYSTEM INSTALLED BY THE MANUFACTURER OF THE TRAILER I WAS INFORMED OF THE PROBLEM WITH THE BRAKING HARNESS ON THE VEHICLE. I THEN CALLED THE DEALER FOR MORE INFORMATION, THEY RECOMMENDED I TAKE IT TO ANOTHER TRAILER DEALER AND HAVE IT LOOKED AT. THAT'S WHEN I FOUND OUT THAT THE WIRING HARNESS WAS ONLY RECEIVING 4 VOLTS, THE BRAKING SYSTEM REQUIRES 12 VOLTS. *JB

NHTSA ID
10138471
Incident
Jul 23, 2005
Interior & seats
Filed Apr 18, 2005
Fire reported

THE CONNECTOR TO THE FAN BLOWER MOTOR RESISTOR BURNED UP AND MELTED ON MY 2004 CHEVROLET SILVERADO 1500. THE TECHNICIAN THAT WORKED ON THIS VEHICLE SAID THAT THE CONNECTOR SHORTED OUT, CAUSING THE RESISTOR PLUG TO BURN UP. HE ALSO STATED THAT THIS WAS COMMON IN CERTAIN GM VEHICLES. CHEVROLET SAID THERE WAS NO PROBLEM.*AK

NHTSA ID
10118028
Incident
Apr 12, 2005
Mileage
63,000 mi
Interior & seats
Filed Mar 14, 2005

THE INSTRUMENT PANEL CLUSTERS OVERLY BRIGHT HIGH BEAM INDICATOR DISTRACTED THE DRIVER AND CAUSED A NEAR MISS ACCIDENT WITH A DEER CROSSING THE ROADWAY. WHEN DRIVING THE VEHICLE ON VERY DARK ROADWAYS THE HIGH BEAM INDICATOR GLOWS TOO INTENSE BACK INTO THE DRIVER'S EYES.*AK

NHTSA ID
10114068
Incident
Feb 25, 2005
Body & structureBrakesElectrical+1 more
Filed Mar 1, 2005
1 injury reported

TAILGATE PROBLEM, DRIVERS SEAT FAILURE,CRUISE CONTROL FAILURE, DECLINING BRAKE EFFECTIVENESS,WATER LEAKING IN DRIVERS DOOR,ELECTRICAL FAILURE IN RADIO,POWER MIRRORS. OWNER RETURNED TRUCK TO BANK FOR VOL.REPO.FEELING THIS TRUCK WAS BECOMING MORE UNSAFE TO DRIVE, THIS AMONG OTHER CIRCUMSTANCES. *JB

NHTSA ID
10112332
Incident
Jan 2, 2005
Mileage
100 mi
Interior & seats
Filed Jan 26, 2005

THE DASH BOARD CLUSTER WENT OUT AND THE TRUCK IS ONLY A YEAR OLD, THE EXPENSE AND THE DELAY IN GETTING IT FIXED DUE TO THE BACK LOG OF CLUSTERS NEEDING REPAIRED. IT TOOK SEVEN DAYS FOR THE PART TO COME IN.*AK

NHTSA ID
10107951
Incident
Jan 15, 2005
Mileage
38,000 mi
Interior & seatsTransmission
Filed Dec 15, 2004

VEHICLE SHIFTED VERY HARD, AND THERE WAS AN INCIDENT OF SHUTTING DOWN. ALSO, DASHBOARD LIGHTS FLASHED ON AND OFF. DEALER COULD NOT DUPLICATE THE PROBLEM.*AK

NHTSA ID
10103849
Incident
Oct 5, 2004
Mileage
1,500 mi
Interior & seats
Filed Oct 2, 2004

HIGH BEAM INDICATOR IS TOO BRIGHT WHEN DRIVING THE VEHICLE DURING NIGHT TIME HOURS ON VERY DARK ROADWAYS. THE HIGH BEAM INDICATOR ILLUMINATES TOO BRIGHTLY BACK TO THE DRIVERS EYES AND CAUSES UNNECESSARY PERIPHERY EYE STRAIN. THIS IS A SAFETY ISSUE AND AN INCONVEINENCE TO THE OPERATOR OF THE VEHICLE WHEN HIGH BEAM OPERATION IS NEEDED FOR SAFE ROAD VISIBLITY.*AK

NHTSA ID
10093481
Incident
Oct 1, 2004
Mileage
500 mi
Interior & seats
Filed Sep 28, 2004

THE PASSENGER SIDE DOOR COULD NOT BE UNLOCKED FROM THE OUTSIDE BECAUSE THE DOOR HANDLE WAS COVERING THE LOCK CYLINDER. *NM *NM

NHTSA ID
10095218
Incident
Sep 27, 2004
Interior & seatsOther / unspecified
Filed Sep 28, 2004

DESIGN OF THE SILVERADO FRONT SEAT,FIXED LUMBAR PUSHING INTO KIDNEYS VARY PAINFULLY. *AK

NHTSA ID
10093220
Incident
Sep 3, 2004
Mileage
15 mi
Interior & seats
Filed Sep 14, 2004

WHILE RECLINING IN THE PASSENGER SEAT ELECTRICAL SYSTEM FAILED. *AK *MR

NHTSA ID
10083829
Incident
Jul 29, 2004
Interior & seats
Filed Mar 26, 2004

IN EXTREMELY COLD WEATHER, -20 DEGREES OR COLDER, THE DOORS FAIL TO UNLOCK USING THE REMOTE OR THE KEY. THE DEALER STATED THAT GM DOES NOT CARE TO ADDRESS THE SITUATION. THE DEALER THEN TOOK THE FRONT PANELS OFF AND EITHER APPLIED GREASE OR REMOVED GREASE. THE FRONT DOORS NOW UNLOCK BUT THE BACK DOORS WON'T(CREW CAB).*AK

NHTSA ID
10063910
Incident
Jan 10, 2004

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .