RoadVitals

2004 Chevrolet Silverado Visibility Problems

Owner-reported complaints naming the visibility system, filed with NHTSA

Data refreshed

Visibility reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
18
Latest Jan 13, 2012
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
3%
of 622 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming windshields, glass, wipers, defrosters and mirrors. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 18 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming visibility

Shown in the owner’s own words, exactly as filed

Visibility
Filed Jan 13, 2012

TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED AFTER RECEIVING A RECALL REPAIRS FOR THE BLOWER RESISTOR, THE BLOWER FAILED AND AS A RESULT THE WIRING HARNESS AND CONTROL MODULE STARTED TO MELT DOWN. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE WHICH WAS DIRECTLY RELATED TO THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED TO PAY HALF OF THE REPAIR COST. THE VIN WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 112,000.

NHTSA ID
10443760
Incident
Nov 11, 2011
Mileage
80,000 mi
Other / unspecifiedVisibility
Filed Aug 6, 2010

AC TROUBLES: I OWN TWO 2004 CHEVROLET SILVERADO TRUCKS. AT LEAST ONCE A WEEK AND SOMETIMES SEVERAL TIMES IN ONE DAY, THE TWO DRIVERS SIDE VENT BLOW HOT AIR WHILE THE OTHER TWO PASSENGER VENTS BLOW COLD AIR AS NORMAL. *TR

NHTSA ID
10347788
Incident
Feb 1, 2006
Mileage
20,000 mi
Visibility
Filed Nov 11, 2009

WINDSHIELD WIPER MOTOR FAILURE - WINDSHIELD WIPER MOTOR CIRCUIT BOARD FAILS, AND WINDSHIELD WIPER MOTOR REMAINS ON, EVEN WITH THE SWITCH IN THE "OFF" POSITION. *TR

NHTSA ID
10291845
Incident
Oct 1, 2009
Mileage
58,000 mi
Visibility
Filed Aug 4, 2007

AMBIENT OUTSIDE TEMPERATURE OF APPROXIMATELY 25-DEGREES FAHRENHEIT AND LOWER CAUSES IN-CAB HEATER/AC CONTROL THAT DETERMINES WHERE AIR FLOW WILL BE DIRECTED (DEFROST/FLOOR/DASH VENTS/COMBO) TO STICK. OCCURS AROUND ONE TIME IN FIVE; AN INTERMITTENT PROBLEM. IF, AFTER COMMENCING DRIVING, THE WINDSHIELD BEGINS TO FOG OVER AND THE OUTLET SELECTOR IS STUCK IN ANY POSITION OTHER THAN DEFROST, IT CAN BECOME IMPOSSIBLE TO SEE OUT THE WINDSHIELD. THIS HAS CAUSED DANGEROUS CONDITIONS ALONG WITH REQUIRING ME TO PULL OVER UNTIL THE INTERIOR OF THE CABIN HEATS UP, ALLOWING THE SELECTOR SWITCH TO FUNCTION. TRUCK TAKEN TO DEALER MANY TIMES UNDER WARRANTY ABOUT THIS PROBLEM. AT TIMES THE TRUCK WAS LEFT FOR SEVERAL DAYS TO ALLOW REPLICATION. FOR WHATEVER REASON, DEALER WAS UNABLE TO REPLICATE THE PROBLEM THUS REFUSING TO TRY TO RECTIFY THE PROBLEM. IT APPEARS THE DEALERS I USED (3 TOTAL) WERE UNWILLING TO DIAGNOSE THE POTENTIALLY DANGEROUS CONDITION. THE DEALERS RESPONSES WERE SUCH THAT I WAS BASICALLY TOLD THAT I WOULD HAVE TO LIVE WITH A POTENTIALLY DANGEROUS CONDITION. I HAVE LEARNED TO LEAVE THE SWITCH SET IN THE DEFROST MODE WHEN PARKING THE TRUCK ALLOWING THE USE OF THE DEFROST MODE DURING INITIAL OPERATION DURING COLD WEATHER. OF COURSE, THAT MEANS THE A/C IS OPERATING, REDUCING GAS MILEAGE AND THE CABIN TAKES LONGER TO HEAT. IF I HAPPEN TO FORGET TO LEAVE THE SETTING AT DEFROST I FACE POSSIBLE CATASTROPHE IF THE WINDSHIELD FOGS SEVERELY WHILE OPERATING THE VEHICLE. GENERALLY, WHEN THE SWITCHING SYSTEM IN INOPERATIVE IT TAKES 20 MINUTES OF SO FOR IT TO BEGIN WORKING AGAIN. SURE WAS TIRESOME HEARING DEALERS ESCAPE WARRANTY WORK BY USING THE "CAN NOT REPLICATE" MANTRA. THIS LAME EXCUSE WAS USED WITH OTHER PROBLEMS. WHEN GMC EXPECTS ME TO SPEND MY DOLLARS WITH THEM IN THE FUTURE I, TOO, SHALL USE THE "CAN NOT REPLICATE" MANTRA.*JB

NHTSA ID
10198478
Incident
Jan 5, 2004
Mileage
3,500 mi
Visibility
Filed Jun 12, 2006
Fire reported

WHILE PARKED ON THE STREET, LOCKED AND NOT IN USE FOR 7 DAYS, A FIRE APPARENTLY STARTED IN THE WINDSHIELD WIPER MOTOR. IT WAS SIGNIFICANTLY DAMAGED AND SPREAD TO THE RIGHT FRONT WHEEL WELL AND LEFT FRONT BUMPER COWLING, BEFORE IT WAS PUT OUT WITH A FIRE EXTINGUISHER. THE GM INVESTIGATOR HAS INDICATED THAT IT IS THEIR DETERMINATION THAT THE PROBLEM STARTED EXTERNAL TO THE VEHICLE. *NM

NHTSA ID
10159630
Incident
May 27, 2006
Mileage
37,172 mi
Visibility
Filed Nov 18, 2005

DT: THE REAR VIEW MIRRORS THAT WERE SPECIAL ORDERED FOR THE VEHICLE DID NOT EXTEND FAR ENOUGH TO ALLOW FOR PROPER VISION WHEN TOWING A EIGHT FOOT WIDE TRAILER. THE DEALER AND THE MANUFACTURER INFORMED AND THEY EXPLAINED THAT THEY COULD NOT OFFER A FREE REMEDY.*AK UPDATED 12/7/2005. *NM

NHTSA ID
10143091
Incident
May 27, 2004
Mileage
100 mi
Visibility
Filed Mar 23, 2005

THERE IS A HORRIBLE WIND NOISE ON THE REAR QUARTER PANEL WINDOWS OF MY 2004, CHEVROLOET SILVERADO. AFTER SEVERAL ATTEMPTS TO REPAIR THE PROBLEM, THERE IS STILL WINDNOISE APPARENT.*AK

NHTSA ID
10114580
Incident
Jul 1, 2004
Mileage
1,000 mi
Visibility
Filed Feb 25, 2005

WHILE DRIVING IN INCLEMENT WEATHER THE WINDOWS WILL NOT WORK. THE WINDOWS DOES NOT COME DOWN. CONSUMER STATES HE HAS HAD THE PROBLEM WITH THE WINDOWS SINCE HE HAS HAD THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. *NM

NHTSA ID
10113055
Incident
Dec 12, 2004
Visibility
Filed Jan 24, 2005

WINDSHIELD CRACKING. *NM

NHTSA ID
10107823
Incident
Jan 23, 2005
Mileage
7,150 mi
Visibility
Filed Oct 7, 2004

DRIVER'S WINDOW RATTLES WHEN WINDOW IS NOT ALL THE WAY UP OR DOWN. DEALER STATES THIS IS NORMAL FOR THIS TRUCK AND THAT THERE ARE NO FIXS. *NM

NHTSA ID
10093742
Incident
Sep 7, 2004
Mileage
100 mi
Visibility
Filed Aug 20, 2004
1 injury reported

OPERATING MY PICKUP ON RIVER ROAD (GRAVEL SURFACE), AKRON, IOWA AT A SPEED BETWEEN 15-20 MPH, DRIVERS DOOR WINDOW SHATTERED AND FELL ON DRIVER, CUTTING MY LEFT HAND. I IMMEDIATELY DROVE THE VEHICLE TO DIRKS MOTOR COMPANY, THE CHEVROLET DEALE, AND REPORTED THE DEFECT IN THE VEHICLE. THE WINDOW WAS REPLACED ON AUGUST 18, 2004. THE VEHICLE WAS PURCHASED IN LATE JUNE 2004. AT THE TIME OF THE DEFECT THE VEHICLE HAD 4,075 MILES.*AK

NHTSA ID
10088245
Incident
Aug 14, 2004
Mileage
4,075 mi
Visibility
Filed Aug 18, 2004

WHILE DRIVING IN A VERY HEAVY RAIN STORM WINDSHIELD WIPERS COMPLETELY BROKE. CONSUMER COULD NOT GET THEM TO WORK AGAIN. CONSUMER STATED THAT WINDSHIELD WIPERS JUST FLOPPED TO THE LEFT, HITTING THE SIDE VIEW MIRROR. *AK

NHTSA ID
10089183
Incident
Aug 1, 2004
Visibility
Filed Aug 12, 2004

PROBLEMS WITH BUGS AND DEBRIS DEFLECTED RIGHT INTO THE CONSUMER'S FACE WHILE DRIVING.*MR THE LEFT AND RIGHT DOOR REAR VIEW MIRRORS CAUSE BUGS AND OTHER DEBRIS TO BE DEFLECTED RIGHT INTO THE FACE OF WHOEVER IS SITTING IN THE DRIVER AND PASSENGER SEAT. THE HAS OCCURRED MANY TIMES. THE CONSUMER HAS HAD EVERYTHING FROM BUG TO GRAVEL HIT HIM IN THE FACE. THE CONSUMER FEELS THE MIRRORS NEED TO BE REDESIGNED. *NM

NHTSA ID
10089147
Incident
Jul 11, 2004
Visibility
Filed Jul 26, 2004

I PURCHASED A 2004 CHEVROLET 2500HD SILVERADO DURAMAX IN FEB 2004. THE EXTERIOR MIRRORS HAVE BEEN VIBRATING SINCE I HAVE OWNED IT. THE DEALERSHIP HAS REPLACED THE MIRRORS ONCE, WHICH DID NOT RESOLVE THE ISSUE. THEY NOW STATE THAT IT IS A CHARACTERISTIC OF THE VEHICLE. I FEEL THIS IS A SAFETY ISSUE THAT GM NEEDS TO LOOK INTO INSTEAD OF IGNORING AND STATING AS A CHARACTERITIC OF THE VEHICLE.*AK

NHTSA ID
10082645
Incident
Jun 9, 2004
Mileage
500 mi
Visibility
Filed Jun 14, 2004

THE EXTERIOR SIDE MIRRORS ON BOTH SIDES ARE MADE OF PLASTIC. WHEN THE MIRRORS ARE WIPED SCRATCHES APPEAR. ONCE THEY ARE SCRATCHED MIRRORS BECOME USELESS. ALSO, CONSUMER COMPLAINED THAT THE WINDSHIELD WIPER BLADES DON'T STAY ON WHEN THE WINDSHIELD IS WASHED MANUALLY.*AK

NHTSA ID
10076216
Incident
Mar 16, 2004
Mileage
200 mi
Visibility
Filed May 5, 2004

WINDSHIELD MADE CRACKLING NOISE AT MEDIUM TO FAST SPEED (40 MPH AND UP). TOOK TO DEALER WHO AGREED THAT WINDSHIELD NEEDED TO BE RESEALED, WHICH THEY DID. NO FURTHER PROBLEM. *AK

NHTSA ID
10068356
Incident
Nov 1, 2003
Mileage
1,500 mi
Visibility
Filed Mar 17, 2004

2004 DURAMAX WILL NOT DEFROST WINDSHIELD OR WARM CAB AFTER 1 HOUR PLUS OF IDLE OPERATION. IF WINDSHIELD IS SCRAPED IT FOGS OVER WHEN OPERATED DOWN THE ROAD TO WARM THE ENGINE. THIS PROBLEM, FROM FREEZING TEMP. AND WORSENS AS THE TEMP. DROPS. I PURCHASED VEHICLE 10-30-2003 AND GM SERVICE SAYS THAT THERE IS NOTHING WRONG WITH MY TRUCK. IS THIS TRUE THAT THEY ARE ALLOWED TO DESIGN AND SELL A VEHICLE IN THIS CLIMATE THAT WILL NOT WARM UP ENOUGH TO DEFROST THE WINDOWS IN SUCH A PERIOD OF TIME. OPERATION OF THIS VEHICLE IS NEITHER SAFE FOR MYSELF OR ANYONE ON THE ROAD. *NM

NHTSA ID
10062400
Incident
Nov 3, 2004
Mileage
1,500 mi
Visibility
Filed Dec 17, 2003

FRONT DEFROSTER WAS INOPERATIVE. AS A RESULT, THE HEAT WAS BLOCKED OFF, CAUSING IMPAIRED VISION. *AK 2004 CHEVROLET SILVERADO EXPERIENCING PROBLEMS WITH FRONT DEFROSTER WHICH IS CAUSING IMPAIRED VISION. DEALER EXPLAINED TO CONSUMER THAT THE DESIGN OF THE DEFROST SYSTEM WAS TO PREVENT THE WINSHIELD FROM CRACKING AT THE BOTTOM.*MR

NHTSA ID
10051644
Incident
Dec 14, 2003
Mileage
650 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

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Elsewhere on this vehicle

Data sources

Data on this page last refreshed .