Owner-reported complaints naming the tire or wheel system, filed with NHTSA
Data refreshed
Reports naming tires, wheels, hubs, or the tire-pressure monitoring system. Every record below is an owner-reported complaint about the 2004 Chevrolet Silverado submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO EQUIPPED WITH YOKOHAMA GEOLANDAR A/T-S TIRES, SIZE: LT215/85R16 (NA). THE CONTACT STATED THAT THE TIRES FAILED TO PASS AN INSPECTION BECAUSE THE TREAD WAS TOO THIN. THE TIRES WERE NOT DIAGNOSED OR REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 144,322 AND THE TIRE FAILURE MILEAGE WAS 25,000.
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REGULAR MAINTENANCE. THE TECHNICIAN NOTIFIED THE CONTACT THAT THERE WAS A HOLE WITHIN THE TRANSFER CASE AND IT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 118,000.
CHEVROLET DEALERSHIP IN GAYLORD, MICHIGAN INSTALLED DUNLOP AT20 GRANDTREK P245/75R16 TIRES ON MY HD 2500 SILVERADO PICKUP TRUCK. THIS TRUCK IS A 3/4 TON PICKUP. THESE TIRES WERE PASSENGER TIRES RATED AT 4 PLY AND NEVER DESIGNED TO BE INSTALLED ON A 3/4 TON PICKUP TRUCK. I WAS NOT AWARE OF THIS UNTIL JUNE 2014 WHEN I LEARNED THIS FROM THE GOODYEAR TIRE CORP. AFTER THEY SENT ME TO HAVE THEIR TIRES INSPECTED. MY TRUCK REQUIRES LT TIRES AND AT LEAST 10 PLY. CHEVROLET DEALERSHIP IN GAYLORD MADE MY TRUCK UNSAFE AND DANGEROUS TO DRIVE. ONE TIRE EVENTUALLY BLEW OUT ON THE EXPRESSWAY, FORTUNATELY A MOTORIST I WAS PASSING PULLED UP ALONG SIDE US AND SIGNALED THAT WE HAD A PROBLEM UP FRONT AT THE PASSENGER SIDE WHEEL AREA! QUESTION IS, WHY WOULD A CHEVROLET DEALERSHIP NOT KNOW WHAT TIRES TO INSTALL ON THEIR OWN CHEVROLET SILVERADO PICKUP TRUCKS? I ASKED THEM TO PUT ON THE CORRECT TIRES ( 10 PLY - LT TIRES) ACCORDING TO THE PLACARD LOCATED ON MY DRIVERS SIDE DOOR AT NO CHARGE BUT THEY REFUSED NOW WHAT ACTION IS TO BE TAKEN AGAINST A DEALERSHIP WHO WOULD DO THIS? I HAD LT TIRES ON THE TRUCK BACK IN JUNE OF 2010 WHEN I PULLED INTO THIS CHEVY DEALERSHIP TO HAVE ONE TIRE REPAIRED BECAUSE OF A SLOW LEAK. THEY TALKED ME INTO BUYING 4 NEW TIRES AND THESE ARE THE ONES THEY RECOMMENDED AND I AGREED TO. I DID NOT KNOW THAT THESE WERE NOT DESIGNED TO BE USED ON A 3/4 TON PICKUP TRUCK. I HAD 75K MILES ON THE TRUCK THEN AND TO MAKE MATTERS WORSE THEY GAVE ME FREE ROTATIONS EVERY 6 - 8K MILES WITHOUT EVER TELLING ME THEY HAD INSTALLED INCORRECT TIRES ON MY TRUCK! THIS IS A NIGHTMARE! WHAT DO YOU SUGGEST I DO? GM HAS BEEN ZERO HELP IN THIS MATTER!!!!---I'VE TRIED BUT THEY ARE WORTHLESS! AND THIS DEALERSHIP IS PATHETIC THAT THEY WILL NOT ACKNOWLEDGE THEIR MISTAKE AND CORRECT IT BY REFUNDING MY MONEY BACK! I COULD HAVE BEEN KILLED OR ANOTHER MOTORIST OR SERIOUSLY INJURED SOMEONE. *TR
BOUGHT A SET OF FEDERAL COURAGIA MT'S ABOUT FIVE MONTHS AGO STILL ABOUT 95% TREAD WHEN TWO OF THE TIRES SPLIT GOING DOWN THE INTERSTATE. I HAVE READ ALL OVER THE INTERNET ABOUT THIS HAPPENING TO OTHER PEOPLE WITH THIS TIRE IN ALL DIFFERENT SIZES. I ALSO TOOK THE TIRES BACK TO THE COMPANY I PURCHASED THEM FROM ANS THEY HAVE HAD A FEW SETS BROUGHT BACK IN THE PAST MONTH. FEDERAL SO FAR HAS REFUSED TO CREDIT ANYONE FOR THE ISSUE. THE TIRES ARE CLEARLY DEFECTIVE AND NEED TO HE RECALLED BEFORE SOMEONE GETS PHYSICALLY HURT DRIVING ON THEM. *TR
TL* THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FRONT TIRES WERE WEARING PREMATURELY. THE TIRES WERE ROTATED REGULARLY, BUT THE FRONT TIRES CONTINUED TO WEAR PREMATURELY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE MANUFACTURER DESIGNED THE FRONT TIRES TO BE ROTATED EVERY 6,000 MILES. THE CONTACT FELT THAT THE SUSPENSION WAS CAUSING THE TIRES TO WEAR PREMATURELY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000 AND THE CURRENT MILEAGE WAS 40,400. .. UPDATED 08-30-12 *BF THE CONSUMER STATED THE TIRES WERE ROTATED EVERY 3,000 MILES SINCE THE VEHICLE HAD 6,000 MILES. THE DEALER AND MANUFACTURER OFFERED NO REPAIR FOR THE FAILURE. UPDATED 09/04/2012 *JS
2004 CHEVORLET SILVERADO. UNIT #1 WAS TRAVELING WEST IN THE CENTER LANE ON IR80, OHIO TURNPIKE. UNIT #1 LEFT REAR TRAILER TIRE BLEW OUT CAUSING DAMAGE TO THE TRAILER LEFT FENDER. *LN NO TRAILER INFORMATION WAS GIVEN. THE VIN IS INVALID. (OHIO TRAFFIC CRASH REPORT # 10-0422-91)*JB
KUMHO TYRES ON MY CHEVY SILVERADO DEVELOPED SIDEWALL SPLITS DUE TO DRY ROT. TYRES ARE ONLY 1 YEAR OLD AND HAVE 26,000 MILES ON THEM. THEY DID NOT WANT THE DOT NUMBERS. CONTACTED KUMHO AND THEY SAID THEY WEREN'T CONCERNED. MY AUTO SHOP SAID THE TYRES WERE UNSAFE TO DRIVE AND REPLACED THEM. THE INDIFFERENCE AND RUDENESS OF THE KUMHO CUSTOMER SERVICE PERSON CHARLES AND HIS SUPERVISOR WAS APPALLING. ABSOLUTELY NO CONCERN THAT THIS COULD CREATE A POTENTIALLY FATAL TYRE FAILURE. VERY DISTURBING AND QUITE A SURPRISE. *TR
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO WITH FOREIGN YKS, SIZE LT245/75R16 TIRES. WHILE DRIVING 50 MPH, THE VEHICLE STARTED MOVING FROM SIDE TO SIDE; HOWEVER, HE WAS ABLE TO DRIVE THE VEHICLE INTO THE EMERGENCY LANE. HE OBSERVED THAT MOST OF THE TREAD ON THE PASSENGER SIDE REAR TIRE WAS GONE. A MONTH LATER THE SAME PROBLEM OCCURRED WITH THE FRONT PASSENGER SIDE TIRE. HE NOTIFIED THE MANUFACTURER FTS AND THEY STATED THAT NHTSA CAMPAIGN ID NUMBER 07T003000, NHTSA ACTION NUMBER EQ08012 TIRES, TREAD BELT ARE RELATED TO THE FAILURE; HOWEVER, HIS TIRES WERE NOT INCLUDED IN THE RECALL. HE RESEARCHED THE PROBLEM AND REALIZED SEVERAL OF THE FOREIGN TIRES ARE DEFECTED. THE FAILURE MILEAGE WAS 25,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 35,000.
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. THE CONSUMER NOTICED THAT THE SPARE TIRE WAS A DIFFERENT SIZE THAN THE ORIGINAL TIRE. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT HIS SPARE TIRE WAS THE CORRECT SPARE TIRE SIZE THAT COMES WITH HIS VEHICLE. THE FAILURE MILEAGE WAS 30,000.UPDATE 09/10/08 *CW UPADTED 09/15/08. *JB
TL*THE CONTACT OWNS A 2004 CHEVROLET SILVERADO. WHILE DRIVING 70 MPH IN THE CENTER LANE, THE DRIVER SIDE FRONT GOODYEAR WRANGLER TIRE BLEW OUT. THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO THE MEDIAN. AAA ARRIVED AND CHANGED THE TIRE. THE CONSUMER STATED WHEN TAKEN TO THE DEALER HE FOUND THAT ALL OF THE TIRES AND THE SPARE WERE PASSENGER CAR TIRES WITH MAXIMUM INFLATION PRESSURE RECOMMENDATION OF 44 POUNDS. THE CUSTOMER STATED THE TIRES WERE OVER INFLATED THUS PUTTING HIM AT RISK FOR EXACTLY WHAT HAPPENED SINCE INFLATING THE TIRES AS RECOMMENDED. UPDATED 07/25/07 *TR
2004 SILVERADO FRONT SHOCK AND COIL SPRING INSULATOR FAILURES. *TS THE FRONT SPINDLE ALSO FAILED. THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH THE TIRES. *JB
THE CONSUMER STATED THE LEFT FRONT SHOCK FAILED. *JB THE CONSUMER BELIEVED THERE WAS A PROBLEM WITH TIRES THAT CAUSED THE SHOCKS TO FAIL. *JB
ALL 5 (FIVE) TIRES THAT CAME ON MY 2004 SILVERADO ARE DRY ROTTING. I AM A 59 YEAR OLD DISABLED WOMAN AND VEHICLE HAD 18000 WHEN MY SON NOTICED THE ROTTING. *JB
DT: THE CONSUMER STATES THAT THE AMERITECH BY GENERAL TIRE HAS DEVELOPED A PROBLEM WITH TREAD SEPARATION. THE TWO FRONT TIRES HAD TO BE REPLACED ABOUT 4 MONTHS AGO AND THE 4 REAR TIRES NEED TO BE REPLACED NOW. THE DEALERSHIP AGREED THAT THE TIRES NEED TO BE REPLACED AND THE MANUFACTURER SAID THAT THEY WOULD SUPPLY THE CONSUMER WITH NEW TIRES IF THEY HAD THEM. THE CONSUMER HAS BEEN WAITING FOR THE TIRES FOR 3 WEEKS. THE CONSUMER TALKED TO GENERAL MOTORS ABOUT THE TIRES. THE CONSUMER STATES THAT THE TIRES ARE UNDER WARRANTY. THE TIRES ARE A YEAR OLD AND HAVE 14,000 MILES ON THEM. THE FIRST TWO TIRES HAD TO BE REPLACED AT 6,000 MILES. THE TIRE LINE IS LT215/85R16. ALL THE TIRES ARE FROM THE SAME LINE AND HAVE BEEN PROPERLY MAINTAINED.*AK *MR
(1) DRIVING VEHICLE ON INTERSTATE AT HIGHWAY SPEED, 65-70 MPH. (2) TIRE, INTERIOR SIDEWALL FAILURE, OF DRIVER SIDE REAR. (3) DEALER REPLACED WITH A NEW TIRE, N/C. (4) VEHICLE UNLOADED. TIRES 17,000 MLS WEAR.
CHUNKS OUT OF TREADS ON ALL FOUR OEM SUPPLIED TIRES. INCREASING VEHICLE VIBRATION NOTED WHEN DRIVING ON THE HIGHWAY. TIRES ARE BRIDGESTONE DURAVIS II LT245/75R16E. VEHICLE HAS 11,000 MILES. VEHICLE IS USED FOR PERSONAL USE 80-85% HWY/CTY, 10-15% GRAVEL ROAD, 1-2% OFFROAD. TIRES HAVE BEEN INSPECTED BY CAR DEALER AND LOCAL TIRE DEALER WHO STATE THE PROBLEM COULD BE CAUSED BY ROCKS OR ROUGH ROADS. CUSTOMER CLAIMS VEHICLE IS NOT ABUSED OR BEING USED ANY DIFFERENTLY THAN PREVIOUSLY OWNED FULL SIZE PICKUPS, AND NEVER EXPERIENCED THIS TYPE OF TIRE PROBLEM BEFORE. CUSTOMER CLAIMS THAT WHEN VEHICLE WAS ORDERED HE SPEC?D AND PAYED FOR OPTION CODE QIW ?TIRES ON/OFF ROAD DUTY?. CUSTOMER IS CONCERNED ABOUT THE SAFETY AND RELIABILITY OF THESE TIRES. CUSTOMER IS REQUESTING WARRANTY CONDSIDERATION FOR ?IMPROPERLY SUPPLIED TIRES? ON THIS VEHICLE. BOTH THE DEALER AND GM CUSTOMER ASSISTANCE HAVE DENIED CUSTOMER REQUEST.*AK
AFTER AN AVERAGE COLD NIGHT ABOUT 0*TO - 7* F, SNOW AND ICE WERE ON THE ROADS SO THE VEHICLE WAS PARKED IN 4WD AND LEFT FOR THE NIGHT, WHEN I WENT TO WORK THE NEXT DAY, THE TRUCK MADE A VERY LOUD GROWLING NOISE FROM THE FRONT DIFFERENTIAL AND TRIVE TRAIN FOR ABOUT 20 - 30 MILES. TURNS OUT THE FRONT DIIF FLUID IS A STANDARD 90W GEAR OIL. THE FLUID FROZE CAUSING DAMAGE TO THE TRANSFER GEARS AND LOCKING UP THE RIGHT FRONT AXLE CUASING THE 4WD TO NOT ENGAGE PROPERLY. TOOK TO LOCAL DEALER IN KEARNEY, MO AND VERIFIED DAMAGE TO GEARS AND AXLE. GM WAS CONTACTED, AND INITIALLY ADVISED OF NO PROPLEM REPAIR. DEALER REMOVED COVER PLATE AND FOUND SIGNIFIGANT GEAR AND AXLE DAMAGE, GM THEN REPLACED THE WHOLE FRONT DRIVETRAIN ASSEMBLY AS IT WAS UNDER WARRANTY. *AK
THE SPARE TIRE WAS NOT THE SAME SIZE OF THE TIRES MOUNTED ON THE VEHICLE. *SC THE CONSUMER STATED THAT CHEVROLET DOES NOT MAKE NOR PROVIDE 17 INCH SPARE TIRES FOR HIS VEHICLE. THE 2005 VEHICLES NOW HAVE 17 INCH SPARE TIRES. THE CONSUMER ASKED IF IT IS SAFE TO MAKE AN 8000 MILE JOURNEY PULLING A 6000 POUND TRAILER WITH TWO DIFFERENT SIZE TIRES ON HIS VEHICLE. *TC *JB
TIRES ARE OUT OF ROUND. I HAVE A 2004 Z71 THAT HAS 8,000 MILES ON IT. THE DEALER HAS PUT FOUR SETS OF TIRES ON IT. THEY WONT ADMIT THERE IS A PROBLEM. CAN YOU HELP? THE TIRES ARE BRIDGESTONE DUELERS A/T 17"*JB
I HAVE A 2004 CHEVROLET SILVERADO. I HAVE HAD IT TO THE DEALER'S SERVICE DEPARTMENT (SO FAR) TWICE AND THE FIRST TIME THEY DID NOT DRIVE THE VEHICLE SO THEY STATED THEY COULD NOT DUPLICATE THE PROBLEM. THE SECOND TIME THE SERVICE TECH RODE WITH ME AND COULD HEAR THE PROBLEM. THEY TOOK THE VEHICLE IN AND DIAGNOSED IT AS "TRANSFER CASE DRIVELINE GROWL". THE DEALER CALLED CHEVROLET/GM IN DETOIT AND WAS TOLD THAT "THERE IS NOT A CORRECTION@THIS TIME-NO REPAIR SHOULD BE ATTEMPTED".*AK
THE TIRES DO NOT FULLY CONTACT THE GROUND,THEY ARE ROUNDED. THREE FIFTHS OF THE TIRE IS ON THE GROUND. ONCE THE ROAD IS WET THERE IS A LACK OF STOPPING POWER. GENERAL, AMERITRAK ATS, LT215/85R16, LOAD RANGE E, DOT A30P1UNB, 115/112S. *AK THE TIRES FAILED TO GRIP THE ROAD WHEN ATTEMPTING TO MAKE QUICK OR SUDDEN STOPS, THE ABS WOULD KICK IN BUT THE STOPPING DISTANCE WOULD INCREASED WITH THE LACK OF TRACTION. ALSO, THE CENTER OF THE TIRE WAS WORN 3/32 AND THE OUTER WAS 1/5 OF EACH SIDE OF THE TIRE WAS NOT IN CONTACT WITH THE GROUND. *SC
CONSUMER ORDERED A FOUR WHEEL DRIVE FROM THE MANUFACTURER, AND THE VEHICLE WAS DELIVERED WITH 4 PLY HIGHWAY TIRES ON IT. THESE TIRES WERE NOT DESIGNED TO HANDLE 4 WHEEL OPERATION. MANUFACTURER WAS NOT WILLING TO CHANGE ANYTHING. THEY STATED TAKE IT OR LEAVE IT. *AK
PRIOR TO PURCHASE OF THE VEHICLE A VIBRATION AND BOUNCING WAS NOTED ON THE TEST DRIVE, THE DEALER ASSURED ME THAT THE PROBLEM WOULD BE CORRECTED AND TWO DAYS LATER THEY REPLACED THE TIRES. THIS DID NOT ELIMINATE ALL OF THE BOUNCING, THE DEALER AGAIN SERVICED THE VEHICLE, THE SALESMAN AND THE SERVICE MANAGER BOTH RODE WITH ME IN THE VEHICLE AND AGREED THAT THERE WAS A PROBLEM AND THAT IT WOULD BE CORRECTED EVEN IF ALL OF THE SUSPENSION COMPONENTS, WHEELS AND TIRES HAD TO BE REPLACED. ONE DAY LATER I WAS TOLD THAT THE BOUNCING WAS CHARACTERISTIC OF THE VEHICLE AND THAT THERE WAS NOTHING THEY COULD DO ABOUT IT, NO OTHER SOLUTION WAS OFFERED. I DO NOT FEEL THE VEHICLE IS PERFORMING CORRECTLY AND IS NOT SAFE.*AK
WHILE DRIVING ON I-75 AT 70 MPH REAR PASSENGER TIRE BLEW OUT. STOPPED THE VEHICLE AND THE TIRE BLEW OUT FROM THE SIDE, ALL THE WAY AROUND THE TIRE.*AK
WHILE DRIVING THE VEHICLE ON AN ICY ROAD THE 4 WHEEL DRIVE SYSTEM MALFUNCTIONED WHICH CAUSED THE 4 WHEEL DRIVE TO ENGAGE AUTOMATICALLY IN 2 WHEEL DRIVE. *NM
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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