RoadVitals

2002 Chevrolet Venture Body & structure Problems

Owner-reported complaints naming the body or structure system, filed with NHTSA

Data refreshed

Body & structure reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
20
Latest Jun 26, 2014
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
9%
of 220 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
1
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming the vehicle structure, frame, body panels, doors, hood and trim. Every record below is an owner-reported complaint about the 2002 Chevrolet Venture submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 20 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming body or structure

Shown in the owner’s own words, exactly as filed

Body & structureBrakes
Filed Jun 26, 2014

ON THE WAY TO TAKING MY SON TO WORK, I NOTICED A LOUD BUZZING SOUND COMING FROM THE REAR PASSENGER SIDE OF MY 2002 CHEVY VENTURE VAN. UPON CHECKING THE DASHBOARD FOR A WARNING SIGNAL, THERE WEREN'T ANY WARNING LIGHT'S DISPLAYED.I JUST RECENTLY HAD REAR BRAKE WORK DONE AND I'M NOT SURE IF THAT IS THE PROBLEM. ALSO, I HAVE BEEN NOTICING A LOUD PITCHED WHISTLING SOUND THAT STARTS AT ABOUT 20 MPH AND STOPS AT ABOUT 45 MPH. THERE IS A RATTLING NOISE THAT ACCOMPANIES THE WHISTLING SOUND WHEN THE CAR IS IN ACCELERATION. *TR

NHTSA ID
10606095
Incident
Jun 26, 2014
Mileage
195,000 mi
Body & structure
Filed Oct 31, 2011

TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED THAT UNDER THE VEHICLE WAS COMPLETELY RUSTED AND CORRODED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR A ROUTINE MAINTENANCE WHEN THE CONTACT WAS ADVISED OF THE RUST AND ALSO A HOLE IN THE FRAME. THE MECHANIC THEN ADVISED THAT THE VEHICLE WAS EXTREMELY UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 96,669 AND THE CURRENT MILEAGE WAS 107,000.

NHTSA ID
10433725
Incident
Aug 31, 2010
Mileage
96,669 mi
Body & structureSteering
Filed Jun 2, 2011

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED WHILE MAKING A TURN THE ENGINE FELL ON THE GROUND, THE STEERING COLUMN AND SUB FRAME BROKE. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN AUTO BODY SHOP. THE VEHICLE WAS IN THE PROCESS REPAIRING THE VEHICLE. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.

NHTSA ID
10404179
Incident
May 26, 2011
Mileage
123,000 mi
Body & structure
Filed Feb 2, 2009

PAINT PEELING ON THE BODY'S EXTERIOR ALONG WITH SURFACE RUST THAT WAS DENIED REPAIR BECAUSE CHEVY AND THE GM DEALER INFORMED US AFTER 3 YEARS 36,000 MILES THE CORROSION MUST BE RUSTED THROUGH THE BODY IT SELF RESULTING IN A HOLE. WARRANTY EXPIRED 08/2008 AND NOW 02/2009 THERE ARE SIGNS OF RUST THROUGH CORROSION THAT COULD POSSIBLY BEAR THE CONSEQUENCE OF FAILING A SAFE PA STATE VEHICLE INSPECTION. *TR

NHTSA ID
10257142
Incident
Apr 30, 2008
Mileage
78,306 mi
Body & structureFuel systemSeat belts
Filed Aug 18, 2005

DT: 2002 CHEVROLET VENTURE. CONSUMER IS HANDICAPPED AND HAS TO DRIVE LEFT FOOTED. WITHIN THE FIRST YEAR OF OWNING THE VENTURE OPENED LEFT SLIDING MANUAL DOOR AND THE DOOR FELL OFF THE TRACKS AND FELL ONTO THE CONSUMER. THIS WAS IN NOVEMBER OF 2002. CONSUMER'S BROTHER PUT THE DOOR BACK ON THE TRACKS AND SLED IT AS FAR AS IT WOULD GO, BUT WOULD NOT CLOSE. DROVE THE VAN TO DEALERSHIP, THEY SAID THEY FIXED IT. CONTINUED TO HAVE DOOR PROBLEMS, AND VEHICLE HAS BEEN IN AND OUT OF THE DEALERSHIP. AUGUST OR SEPTEMBER OF 2004, THE DOOR FELL OFF AGAIN. STOPPED AND HAD HELP PUTTING IT BACK ON. TOOK IT BACK TO DEALERSHIP, THEY SAID THEY FIXED IT AGAIN. THEN, THE SLIDING DOOR OVERLAPPED THE DRIVERS DOOR, PINING THE CONSUMER IN VEHICLE. TOOK BACK TO DEALERSHIP AND THIS TIME IT WAS OUT OF WARRANTY, AND CONSUMER HAD TO PAY TO HAVE IT FIXED. CURRENTLY, THE WINDOW WAS MOVING FROM THE WIND THAT WAS COMING AROUND THE DOOR. CALLED THE MANUFACTURER, AND I TOLD THEM THAT DOOR NEEDED TO BE FIXED AGAI. CURRENTLY, THE CAR WAS PARKED IN CONSUMER'S DRIVEWAY AWAITING REPAIRS. THE RIGHT DOOR WAS NOW SHOWING THE SAME PROBLEMS, THE DEALERSHIP CHANGED THE RIGHT DOOR MODULE DUE TO A RECALL. THIS FIXED THE RIGHT DOOR. THE DOOR HAS NO HANDLES TO BE ABLE TO SHUT THE DOOR ,AND CONSUMER MUST SLIDE THE DOOR USING THE WINDOW, AND THIS WAS UNSAFE. THE DEALERSHIP PUT NEW SEAT BELTS IN BECAUSE THEY SAID THE SEAT BELTS WERE CAUSING THE DOOR PROBLEM . THE NEW SEAT BELTS DO NOT RETRACT. THE SEAT LATCH BY THE RIGHT REAR DOOR BROKE, COULD NOT MOVE THE SEAT IN ANY WAY. ABOUT 2 MONTHS AGO, WHILE DRIVING STOPPED AT A STOP SIGN AND SMELLED GAS. THE O RING HAD A DEFECT THAT CAUSED THIS, ACCORDING TO THE DEALERSHIP. *AK

NHTSA ID
10133375
Incident
Jun 17, 2005
Mileage
25,000 mi
Body & structure
Filed Jun 8, 2005

CHEVROLET VENTURE AUTOMATIC SLIDING DOOR IS MALFUNCTIONING.*MR THE DOOR OPENS AS THE CONSUMER IS TRYING TO CLOSE IT, AND GOES BACK AND FORTH UNTIL IT EVENTUALLY REMAINS CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY HAVE BEEN UNABLE TO PERMANENTLY RECTIFY THE PROBLEM. THE CONSUMER HAS ELECTED TO TURN OFF THE AUTOMATIC DOOR AND OPERATE IT MANUALLY. *NM *NM

NHTSA ID
10124730
Incident
Jan 1, 1901
Body & structure
Filed Mar 16, 2005

THE RIGHT SIDE SLIDING DOOR WILL NOT OPEN PROPERLY AND WAS MAKING A CLICKING NOISE WHEN IT WAS CLOSED, SOUNDING LIKE IT WAS GOING TO PROP OPEN. CONSUMER WILL TAKE VEHICLE TO DEALER FOR THE SECOND TIME BECAUSE THIS COULD NOT PROVIDE SUFFICIENT PROTECTION INSIDE THE VEHICLE TO THE PASSENGERS.*AK

NHTSA ID
10115258
Incident
Mar 15, 2005
Body & structure
Filed Jan 26, 2005
1 injury reported

THE SLIDING DOOR WOULD NOT REOPEN WHEN A OBJECT IS IN THE PATH OF CLOSING AS DESIGNED TO DO. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. CONSUMER SUSTAINED INJURIES TO THE LOWER TORSO. *AK

NHTSA ID
10108951
Incident
Aug 12, 2004
Mileage
38,000 mi
Body & structure
Filed Dec 31, 2004
Fire reported

SYLVANIA BULB IN THE REAR BRAKE LIGHT SOCKET ON PASSENGER SIDE FAILED. WHEN I WENT TO REPLACE THE BULB I FOUND THE BULB AND SOCKET HAD MELTED. REPLACED THE BULB INTO THE BURNT SOCKET AND IT IS NOW WORKING. MY CONCERN IS THAT NO FUSE BLEW AND WHY DID THIS SOCKET MELT AND BURN? VEHICLE IS A 2002 CHEVROLET, VETURE VIN NUMBER 1GNDX03E92D22013. I HAVE SEVERAL PHOTOS OF THE FAILED BULB DENOTING THE DAMAGE THAT OCCURED FROM THE HEAT. CONTACTED THE DEALER AND HE SAID I COULD PAY HIM $70.00 TO DO AN ELECTRICAL DIAGNOSIC CHECK. HAVE ALSO WRITTEN TO GM ABOUT IT. *AK

NHTSA ID
10104849
Incident
Dec 29, 2004
Mileage
3,800 mi
Body & structure
Filed Nov 3, 2004

THE SLIDING DOOR DOES NOT RETRACT AS IT SHOULD. THE DEALER STATED THE VEHICLE FUNCTIONED AS DESIGNED. *JB EXCESSIVE PRESSURE TO REVERSE DOOR WHEN CLOSING. *TC

NHTSA ID
10096694
Incident
Aug 17, 2004
Mileage
35,500 mi
Body & structure
Filed Aug 17, 2004

INTERMITTENTLY THE SLIDING DOOR ON DRIVER'S SIDE WAS LOCKED AND COULDN'T BE OPENED UP. ON AUGUST 16, 2004. A 23 MONTH OLD CHILD'S HAND GOT STUCK IN THE DOOR. CHILD WAS TAKEN TO THE HOSPITAL. DEALERSHIP HAS BEEN NOTIFIED. *AK

NHTSA ID
10088065
Incident
Aug 17, 2004
Body & structure
Filed May 7, 2004
1 injury reported

CONSUMER FRACTURED WRIST WHEN ARM GOT CAUGHT UP ON THE POWER REAR DOOR. (NAR)*MR THE CONSUMER COULD NOT GET HER HAND OUT OF THE DOOR HANDLE BECAUSE HER ELBOW WAS AGAINST THE SEAT BACK. THE CONSUMER SUFFERED TWO AND A HALF MONTHS OF PAIN AND INCONVENIENCE WHILE THE WRIST HEALED. THE CONSUMER BELIEVES THE DEIGN OF THE DOOR CAUSED THIS ACCIDENT THEREFORE SHE IS REQUESTING FINANCIAL COMPENSATION. *NM *CB PE04064.PCO

NHTSA ID
10073389
Incident
Jan 11, 2004
Body & structure
Filed Jan 14, 2004

OWNER STATES THAT FRONT DOORS DO NOT UNLOCK FROM THE INSIDE OF VEHICLE. DEALERSHIP HAS BEEN NOTIFIED. *AK THE DOOR COULD NOT BE UNLOCKED BY USING THE REMOTE OR DOOR SWITCH. THE VEHICLE WAS TAKEN TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE DEALER CLEANED THE ELECTRICAL CONTACTS AND ADVISED THE CONSUMER TO RETURN IF THE PROBLEM PERSIST. *NM

NHTSA ID
10042310
Incident
Sep 30, 2003
Mileage
12,256 mi
Body & structureHeating & air conditioning
Filed Oct 29, 2003

I PURCHASED A NEW 2002 CHEVY VENTURE ON 10/15/01. ONE WEEK AFTER I PURCHASED THE VAN THE DRIVER SIDE POWER SLIDING DOOR MALFUNCTIONED. IT CLOSED TO WITHIN AN INCH AND THEN SPONTANEOUSLY BOUNCED BACK OPEN. IT MALFUNCTIONED NO MATTER WHICH METHOD I USED TO CLOSE THE DOOR (PRESSING THE OVERHEAD CONSOLE BUTTON, THE DOOR BUTTON OR THE REMOTE BUTTON.) I HAD TO MANUALLY PUSH THE DOOR CLOSED WHEN IT OCCURRED. FOR A WHILE, I THOUGHT I WAS ACCIDENTALLY HITTING THE REMOTE BECAUSE THE MALFUNCTION DOES NOT OCCUR ALL THE TIME. RATHER, IT HAPPENS OFF AND ON, SOMETIMES SEVERAL TIMES A WEEK AND THEN NOT AGAIN FOR A FEW WEEKS. IT CONTINUED TO MALFUNCTION SPORADICALLY AND I RETURNED TO THE DEALER SERVICE DEPT THE FIRST TIME ON 2/1/02. IT HAS BEEN IN FOR SERVICE FOR THIS PROBLEM 9 TIMES AND STILL CONTINUES TO MALFUNCTION. ON ONE RECENT OCCASION MY 4-YEAR-OLD SON WAS STRUCK IN THE BACK OF THE HEAD WHEN THE DOOR MALFUNCTIONED WHILE HE WAS STANDING NEXT TO THE VAN. I NOTIFIED CHEVROLET'S CUSTOMER ASSISTANCE CENTER AND THEY ADVISED ME TO BRING THE VAN IN FOR SERVICE AGAIN. I COMPLIED, BUT THE DOOR CONTINUES TO MALFUNCTION. WHEN THE CUSTOMER SERVICE CENTER FOLLOWED UP AND I TOLD THEM THAT THE DOOR STILL IS NOT WORKING PROPERLY, THEY SAID THAT I SHOULD BRING IT IN FOR SERVICE AGAIN (FOR THE 10TH TIME). I ALSO HAVE A PROBLEM WITH THE VENTILATION SYSTEM. FOR SOME UNKNOWN (TO ME) REASON, THE AIR CONDITIONER (A/C) STARTS TO SMELL HORRIBLY FOUL. IT HAS BEEN SERVICED ON 4 OCCASIONS FOR THIS PROBLEM. THE MOST RECENT TIME (IN AUGUST 2003), THE TECHNICIANS REMOVED ALL HOSE AND DUCT WORK AND CLEANED IT WITH BLEACH AND CLEANER. THE FOUL ODOR RETURNED WITHIN 2 WEEKS. I HIRED A CONSULTING FIRM TO PERFORM AN AIR ANALYSIS ON THE VAN AND THE LAB RESULTS INDICATED THAT 2 SPECIES OF MOLD SPORES ARE STILL PRESENT IN THE DUCT WORK. AGAIN, CHEVROLET CUSTOMER ASSISTANCE CENTER IS AWARE OF THE PROBLEM AND THEY ADVISED ME TO RETURN TO THE DEALER FOR SERVICE. *LA

NHTSA ID
10043869
Incident
Oct 28, 2003
Body & structure
Filed Aug 15, 2003
1 injury reported

THE AUTOMATIC DOOR FAILED TO RELEASE FROM THE INTERIOR AND A CHILD'S FINGER BECAME CAUGHT IN THE DOOR. THE CONSUMER HAD TO USE A CROWBAR TO RELEASE THE CHILD'S FINGER. THE CONSUMER REQUESTED THE DOOR BE REPLACED WITH A MANUAL DOOR, HOWEVER GM REFUSED, BECAUSE THEY STATED THE DOOR PERFORMED AS DESIGNED. *AK JB

NHTSA ID
10026771
Incident
Jun 15, 2003
Body & structure
Filed Feb 20, 2003

THE SLIDING DOOR DID NOT CLOSE ALL THE WAY.*JB

NHTSA ID
10008939
Body & structure
Filed Sep 25, 2002
1 injury reported

CONSUMER STATES THAT THE VEHICLE IS NOT EQUIPED WITH A SAFETY DEVICE WHICH PREVENTS THE DOOR FORM OPENING IF SOMETHING IS IN IT'S PATH AND A A RESULT A PASSENGER WAS INJURED, THE SAFETY DEVICE WORKS WHEN THE DOOR IS CLOSING BUT NOT WHILE IT IS OPENING. NLM *YH

NHTSA ID
8019436
Incident
Aug 17, 2002
Body & structureElectricalEngine+2 more
Filed Sep 4, 2002

THE WINDSHIELD LEAKED WATER DOWN THROUGH THE OVERHEAD INSTRUMENT CLUSTER ALONG TO THE TOP OF THE WINDOW. *TT THE VEHICLE STALLED, HESITATED DURING ACCELERATION AND THE PASSENGER WINDOW HAD BECOME INOPERATIVE. THE SERVICE TECH FOUND CORROSION IN SOME WIRES. *SCC *CB *JB

NHTSA ID
567326
Incident
Jul 24, 2002
Body & structure
Filed Feb 7, 2002

THE REAR HANDLE ON THE REAR HATCH BROKE, THE PLASTIC HOUSING THAT HOLDS THE HANDLE BROKE, LIKE IF THE PLASTIC IS NOT STRONG ENOUGH TO SUPPORT THE FORCES EXERTED ON THE HANDLE.

NHTSA ID
757918
Incident
Feb 1, 2002
Body & structure
Filed Feb 7, 2002
1 injury reported

THE VEHICLE IS A RENTAL VEHICLE. CUSOTMER RENTED THE VAN AND WENT OUT TO THE LOT TO PUT HIS BELONGINS IN THE VEHICLE. WHEN HE PULLED ON THE HANDLE TO CLOSE THE HATCH, THE PLASTIC HOUSING BROKE AND THE HANDLE CAME LOOSE, THERE IS A METAL BOLD THAT WAS ATTACHED TO THE PLASTIC, THAT PIECE CUT THE CUSTOMERS HAND RIGHT HAND, BETWEEN HIS THUMB AND INDEX FINGER. HIS WOUND WAS CLEANED BY THE FIRST AID AT THE AIRPORT AND THEN WE TRANSPORTED HIM TO DEL SOL MEDICAL CENTER WHERE HIS WOUND WAS SEALED WITH MEDICAL "GLUE" INSTEAD OF STITCHES AND HE RECEIVED A TETANUS SHOT. *AK

NHTSA ID
757916
Incident
Feb 5, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .