2002 Chevrolet Venture

SUBJECT VEHICLES ARE AVAILABLE WITH AN OPTIONAL POWER SLIDING DOOR.THE INTERIOR HANDLE IS ORIENTED IN THE VERTICAL POSITION IN THE DOOR PANEL AND LINES UP AT THE ELBOW LEVEL WHEN THE OCCUPANT IS SEATED IN THE 2ND-ROW OUTBOARD POSITION.IF THE OCCUPANT HOLDS THE INTERIOR HANDLE IN THE THUMB UP POSITION DURING POWER-ASSISTED OPENING, THE ARM/WRIST CAN BE PUSH BACK WITH FORCE AGAINST THE 2ND-ROW BUCKET SEAT OR CAPTAIN'S CHAIR SEAT BACK CREATING A RISK OF INJURY (OTHER SEATING CONFIGURATIONS HAVE AMPLE SEAT TO DOOR CLEARANCE TO AVOID ENTRAPMENT OF THE LOWER ARM).AMONG THE 103 TOTAL REPORTS, THERE WERE 102 ALLEGED INJURIES INCLUDING ARM/WRIST, THUMB AND SHOULDER INJURIES.A COUNT OF INJURIES REVEALS THAT 76 INJURIES WERE A FRACTURED OR A BROKEN ARM/WRIST REQUIRING AN IMMOBILIZING CAST FOR FOUR-TO-SIX WEEKS.ALL INJURIES INVOLVE THE RIGHT SIDE POWER SLIDING DOOR.THE LEFT SIDE POWER SLIDING DOOR IS ON FAR FEWER VEHICLES, BUT MORE IMPORTANTLY, IT PRODUCES LESS FORCE.GM NOTIFIED THE AGENCY BY LETTER DATED DECEMBER 21, 2004, THAT IT WILL RECALL MODEL YEAR 1997 THOUGH EARLY 2005 GM U-VAN VEHICLES EQUIPPED WITH A RIGHT SIDE POWER SLIDING DOOR AND WITH 2ND-ROW BUCKET SEATS OR CAPTAIN CHAIRS (NHTSA RECALL #04V597).AS PART OF THE RECALL REMEDY, GM WILL REPLACE THE DOOR HANDLE WITH A FLUSH MOUNTED HANDLE THAT WILL PREVENT AN OCCUPANT FROM GRASPING THE HANDLE WITH THE PALM BETWEEN THE HANDLE AND DOOR PANEL (THUMB UP ORIENTATION) AND THUS ELIMINATE THE POTENTIAL FOR ARM/WRIST ENTRAPMENT.THIS INVESTIGATION IS CLOSED.

The contact owns a 2002 Chevrolet Venture. The contact stated that while the vehicle was parked, a fuel odor was detected inside the cabin of the vehicle. Additionally, the vehicle was consuming an excessive amount of fuel. The contact's neighbor, an independent mechanic, diagnosed that there was fuel leaking between the connection of the fuel line and fuel tank. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

NHTSA ID

11439369

Incident

Oct 28, 2021

Mileage

80,000 mi

BLOWN INTAKE MANIFOLD GASKET. VEHICLE DID NOT HAVE AN OVERHEATING ISSUE, AND HAS BEEN WELL MAINTAINED SINCE I'VE OWNED IT. DROVE ACROSS A STEEP 7 MILE HILL, TEMP GAUGE STARTED MOVING ABOVE NORMAL. I STOPPED AND LET IT COOL DOWN, MOTOR GOT TO ABOUT 245 DEGREES WELL BEFORE ANY WARNING LIGHTS WERE ABLE TO COME ON. STARTED THE MOTOR AND IT SOUNDED DIFFERENT SO I POPPED THE HOOD AND THE COOLANT OVERFLOW WAS BUBBLING. NOTICED THE WINDSHIELD STARTED STEAMING UP, AND A VERY ROUGH IDLE. SHUT THE MOTOR OFF AND STARTED IT AGAIN. WHITE SMOKE COMING FROM THE TAILPIPE. TURN IT OFF AGAIN AND OPENED THE OIL CAP AND IT HAD THE MAYO LOOK AND SMELLED OF ANTIFREEZE. PULLED THE DIPSTICK AND THE OIL WAS BROWN AND SEPARATED. GOT IT HAULED HOME. DID AN INSPECTION AND ANTIFREEZE WAS ALL DOWN THE BLOCK. TOOK THE MOTOR APART AND THE LOWER INTAKE MANIFOLD GASKET WAS JUST DETROYED. CHEVROLET HAS HAD NOTHING BUT PROBLEMS OUT OF THESE 3.4 GEN 3 MOTORS. THEY ALL NEED TO BE RECALLED AND THE PROBLEM CORRECTED. DOESN'T MATTER IF YOU KEEP THE COOLANT FLUSHED AND OIL CHANGED. HEAD GASKETS WERE IN THE SAME SHAPE I CHANGED THEM TOO. ALL TOGETHER COST ME OVER $1000 BETWEEN GASKET KITS, HEAD BOLTS, INTAKE BOLTS, COOLANT, OIL, FILTER, FLUSH, AND THAT WAS CHANGING THE HEAD GASKET, LOWER AND UPPER INTAKE MANIFOLD GASKET COMPLETELY BY MYSELF. THESE MOTORS ARE SO HARD TO WORK ON, I JUST COULDN'T AFFORD TO HAVE SOMEONE DO IT FOR ME. IT'S JUST BAD TO BUY A VEHICLE AND HAVE THIS PROBLEM. MOST VENTURE OWNERS HAVE CHANGED HEAD GASKETS OR INTAKE GASKETS MORE THAN ONCE. TOYOTA RECALLED THEIR 3.0 MOTORS FOR THIS PROBLEM, WHY IS GM NOT MADE TO RECTIFY THIS CONTINUOUS PROBLEM. THE VAN HAS ALOT OF OTHER PROBLEMS AS WELL, BODY RUST, HEADLIGHTS YOU CANNOT SEE WITH, OIL SEAL LEAKS, STEERING KNUCKLE PROBLEMS, SLIDING DOOR ISSUES, RADIO PROBLEMS, ELECTRICAL PROBLEMS, SIGNAL LIGHTS, ABS PROBLEMS. FUEL PUMP PROBLEMS. IT'S A LEMON

NHTSA ID

11378031

Incident

Oct 23, 2020

SUDDENLY MY VEHICLE HAD A STRONG GASOLINE ODOR WHEN I WALKED UP ON IT IN THE MORNING I SMELLED IT 3 FEET AWAY FROM MY VEHICLE. IT HAPPENED JUST LIKE THAT ALL OF A SUDDEN. I SCHEDULED MY INSPECTION WITH MY MECHANIC AND I TOLD HIM I SUDDENLY WAS SMELLING A STRONG ODOR OF GAS. MY MECHANIC CALLED AND INFORMED ME THERE WAS A CRACK IN MY GAS TANK AND IT IS LEAKING SO THAT IS WHY I WAS SMELLING GAS SO BADLY. WE ORDERED ANOTHER 2002 CHEVROLET VENTURE GAS TANK FROM A SALVAGE YARD. THEY SHIPPED THE GAS TANK AND WHEN MY MECHANIC OPENED IT IT WAS BROKE IN THE SAME EXACT PLACE. THIS IS WHY I THOUGHT LOOKING UP FOR POSSIBLE RECALL. I FOUND RECALL 07V349000. STATED THE FUEL TANK INLET CHECK VALVE CAN CRACK AND LEAK. STATED AFFECTED CHEVROLET VENTURE 2001, 2002, 2003, 2004. I HAVE 2002. MY PROBLEM IS IT'S VIN SPECIFIC ACCORDING TO CHEVROLET THE NUMBER THAT I WAS GIVEN TO CALL ABOUT THE RECALL. 18006302438. MY VIN NUMBER WAS NOT INCLUDED. MY PROBLEM FITS THE DESCRIPTION PERFECTLY BUT THEY CLAIM THEY CAN'T HELP ME. THIS IS A SERIOUS SAFETY PROBLEM FOR ANYONE. I NOW HAVE TO PAY OVER 1,000.00 FOR A NEW GAS TANK OR HAVE NO CAR. I DO NOT HAVE ANY TRANSPORTATION NOW. MY CHEVROLET VENTURE IS SITTING AT MY MECHANICS.

NHTSA ID

11123646

Incident

Aug 23, 2018

Mileage

133,000 mi

FUEL FILLER NECK CRACKED WHERE IT IS ATTACHED TO THE GAS TANK. FUEL LEAKING OUT OF NECK.

NHTSA ID

11022916

Incident

Sep 8, 2017

Mileage

140,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE THE VEHICLE WAS PARKED, THERE WAS STRONG FUEL ODOR EMITTED IN AND AROUND THE VEHICLE. EACH TIME THE VEHICLE WAS PARKED, A PUDDLE OF FUEL WAS SEEN ON THE GROUND. THE CONTACT'S BROTHER, A CERTIFIED MECHANIC, DIAGNOSED THE VEHICLE AND STATED THAT THE TANK WAS CRACKED AT THE INLET CHECK VALVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07V349000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO OPEN RECALL PER THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

NHTSA ID

10980552

Incident

Dec 17, 2014

Mileage

140,000 mi

TAKATA RECALL I WAS DRIVING AND RAN OFF THE EDGE OF THE ROAD AND OVER CORRECTED MYSELF AN HIT AN EMBANKMENT HEAD ON AND MY FACE WENT INTO THE STEERING WHEEL AND THEN WAS THROWN FOR THE VAN OUT THE BACK PASSENGER WINDOW AND THE VAN THEN LANDED ON MY FOOT BEFORE I HIT THE ROAD DUE TO AIR BAG NEVER DEPLOYING MY NOSE WAS TORN ABOUT OFF MY FACE AND BROOK 4 RIBS FRACTURED 5 AND MY FOOT AND ANKLE AND FOOT WAS BADLY DAMAGED MY SEAT BELT WAS PUT ON BUT FOR SOME REASON DIDN'T WORK. *TR

NHTSA ID

10938325

Incident

Sep 9, 2016

FUEL LEVEL GAUGE DOES NOT WORK EVER SINCE I HAD THIS VAN AND FUEL PUMP UNEXPECTEDLY WENT BAD AT ABOUT 83000 MILES

NHTSA ID

10891897

Incident

Jun 21, 2012

Mileage

83,000 mi

TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING SNAPPED AND DISENGAGED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE CONTACT'S RESIDENCE. BASED UPON THE CONTACT'S EXAMINATION, THE GEAR BOX WAS FRACTURED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

NHTSA ID

10881493

Incident

Jun 24, 2016

Mileage

145,000 mi

This PI communicates the requirement to provide a pico file to receive diagnostic assistance from TAC.

This Preliminary Information communication provides information to the technician about vehicles that have an unusual noise and is difficult to identify, isolate or pinpoint. Technician should get record a sound clip or take a video of the noise for assessment by engineering. Technician will need to call General Motors Technical Assistance Center for further assistance.

This Preliminary Information communicates to the dealer the process for downloading or updating operating software for the Tire Pressure Monitor, Active Fuel Injector tester, multi media tester, PICO Scope, GR8 starting/charging tester  and Vehicle Data Recorder tools, giving website address and step by step instructions to complete the update.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows warm air. Before calling General Motors Technical Assistance Center technician will need to have high and low pressures, outside temperature, humidity, and vent temperature.

Vehicle Wide Programming (VWP) is a new process to update software on GM Vehicles. It provides the ability via a single selection within Techline Connect to first identify which modules need updating and then proceed to updating affected modules (with some exceptions). The updating of modules is completed in parallel instead of the technician needing to update one module at a time. This allows a more streamlined approach for dealers and customers.