RoadVitals

2002 Chevrolet Venture Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
15
Latest May 25, 2011
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
7%
of 220 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
2

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Chevrolet Venture submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 15 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seats
Filed May 25, 2011

TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 25 MPH THE REAR PASSENGER SIDE AUTOMATIC SLIDING DOOR OPENED ON ITS OWN. THE CONTACT NOTICED THE DOOR HAD NOT LATCHED AND HAD RETURNED TO THE OPEN POSITION. THE FAILURE OCCURRED INTERMITTENTLY AND OVER TIME IT WOULD NOT LATCH AT ALL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT INSPECTED THE VEHICLE AND STATED THE UNLATCH ACTUATOR ASSEMBLY TO THE REAR PASSENGER SIDE AUTOMATIC POWER SLIDING DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT DISCONNECTED THE AUTOMATIC SLIDING DOOR FUNCTION AND MANUALLY OPERATED THE DOOR. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V067000(LATCHES/LOCKS/LINKAGES:DOORS:LATCH) BUT THE VEHICLE WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.

NHTSA ID
10402656
Incident
Aug 15, 2010
Mileage
98,000 mi
Interior & seats
Filed Apr 24, 2010

DRIVER SEAT RECLINER HANDLE BROKE OFF AND SEAT IS NO LONGER RESTRAINED. *TR

NHTSA ID
10327297
Incident
Jan 6, 2010
Mileage
115,000 mi
BrakesElectricalFuel system+3 more
Filed May 17, 2009

AIR CONDITIONER CONDENSER FAILED, GM NEW OF THE PROBLEM IN DECEMBER, 2002, BUT KEPT THEIR MOUTH SHUT UNTIL THE WARRANTY EXPIRED. THE GAS GAUGE DOES NOT WORK, IT FLIPS FROM FULL TO EMPTY, I HAVE TO KEEP A MILEAGE NOTEBOOK IN ORDER TO KNOW WHEN TO FILL UP. MY WARNING LIGHT ON THE DASH CONTINUES TO FLASH "REAR HATCH AJAR, SIDE DOOR AJAR, LOW BRAKE FLUID." THERE IS NOTHING WRONG WITH ANY OF THE ITEMS. THE FRONT BRAKES WENT BAD AT 32,000, REQUIRING NEW PADS AND ROTORS. THE WINDOW BUTTON ON THE DRIVER SIDE WILL PUT THE PASSENGER WINDOW DOWN, BUT NOT UP. THE REAR WINDOW WASHER DOES NOT WORK. I AM SO GLAD THAT GM IS GOING BANKRUPT. I BOUGHT AN AMERICAN CAR, TO TRY AND HELP THE WORKERS STAY EMPLOYED, BUT NOW REALIZE THAT ALL I DID WAS TO KEEP SOME OVERPAID, LAZY SLOBS ON THE JOB FOR MUCH LONGER THAN THEY SHOULD HAVE BEEN EMPLOYED. THE DEALER HAS BEEN A COMPLETE LOSS, WITH GM CUSTOMER SERVICE HAVING THE ATTITUDE THAT, "SINCE THE WARRANTY HAS EXPIRED, YOU CAN STICK IT, BECAUSE WE DON'T CARE. *TR

NHTSA ID
10268960
Incident
Jul 28, 2004
Mileage
32,000 mi
Interior & seats
Filed Apr 17, 2007

PASSANGER'S DOOR STICKS SINCE WE BOUGNT THE VAN NEW. MUCH WORSE IN HOT TEMPERATURE. DEALERSHIP OF NO HELP. *AK

NHTSA ID
10188144
Incident
Jun 14, 2002
Mileage
40 mi
Interior & seats
Filed Feb 13, 2007

AUTOMATIC SLIDING PASSENGER DOOR ON MY 2002 CHEVROLET VENTURE OPENS FREQUENTLY AFTER CLOSING (WHILE VEHICLE IS IN PARK POSITION) OWNER MUST STAY BY DOOR TO MAKE SURE THAT IT CLOSES SUCCESSFULLY EACH TIME. *NM

NHTSA ID
10182520
Incident
Feb 13, 2007
Mileage
36,000 mi
Interior & seats
Filed Oct 11, 2005

DT: CONTACT OWNS A 2002 CHEVROLET VENTURE. THE FRONT DRIVER'S SIDE SEAT BROKE. SEAT BROKE ABOUT ONE MONTH AGO. THE BACK SUPPORT.*AK

NHTSA ID
10139320
Incident
Sep 15, 2005
Mileage
65,000 mi
Interior & seats
Filed May 30, 2005
1 injury reported

SLIDING DOORS HAVE NO LOCKING SYSTEM IN PLACE TO KEEP DOORS OPEN WHEN ON AN INCLINE. AS I WAS LOADING VAN I TURNED TO PICK UP ITEMS AND 2YR. OLD SON STARTED TO CLIMB IN THE PASS. SIDE SLIDING DOOR. AS HE CLIMBED IN, DOOR RELEASED AND CLOSED ON HIS HEAD CAUSING BUMP ON BACK OF HEAD AND CUTS AND MODERATE SWELLING ON FACE.

NHTSA ID
10122455
Incident
May 29, 2005
Mileage
33,400 mi
Interior & seats
Filed May 10, 2005

OWNER OF A MODEL YEAR 2002 CHEVROLET VENTURE REPORTED THAT THE PASSENGER SIDE POWER SLIDING DOORS MALFUNCTIONED .*MR ON SEVERAL OCCASIONS THE DOOR HAS OPENED WHILE THE VEHICLE WAS IN MOTION AND CHILDREN WERE INSIDE. THE DEALER HAS REPLACED MANY PARTS UNDER WARRANTY BUT NOW CLAIM THAT NOTHING IS WRONG WITH THE VEHICLE. THE DOOR HAS CONTINUED TO MALFUNCTION. *NM

NHTSA ID
10121469
Incident
Jan 1, 1901
Interior & seats
Filed Feb 21, 2005

I BOUGHT MY 2002 CHEVY VENTURE ON 1/22/05. I REALIZED ABOUT A WEEK LATER THAT THE PASSENGER SIDE POWER SLIDING DOOR DOES NOT WORK WHEN IT IS RAINING OUT. WE CAN NOT OPERATE IT AT ALL. WE TRIED USING THE REMOTE KEYLESS ENTRY, BOTH OF THE INTERIOR BUTTONS AND PULLING THE HANDLE ON BOTH THE INSIDE AND OUTSIDE OF THE DOOR...NONE OF THESE THINGS WORK. AS SOON AS THE RAIN HAS GONE AND THE VAN DRIES THE DOOR WORKS FINE. I HAVE A CALL IN TO THE DEALERSHIP AND THEY ARE ACTING LIKE I MAY HAVE TO PAY FOR THIS OUT OF POCKET, I DON'T THINK I SHOULD HAVE TO SINCE THIS IS A MAJOR MALFUNCTION AND IS ALSO A SAFETY RISK FOR ANY OF MY PASSENGERS.

NHTSA ID
10111906
Incident
Feb 16, 2005
Interior & seats
Filed Feb 4, 2005

THE LEFT AND RIGHT DOORS OPENED UNEXPECTEDLY ON THEIR OWN. DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT DOOR AND DOOR LATCHES NEEDED TO BE REPLACED. *AK

NHTSA ID
10110906
Incident
Feb 4, 2005
BrakesElectricalInterior & seats+2 more
Filed Jan 6, 2005

CRANCKING EXTENSVLY, BRAKES FRONT AND REAR, UNEVEN WEAR AND TEAR, HYDROPLANING NOISE, VIBRATIONS, STEERING AND UNALIGNMENTS PROBLEMS, EMMISION REPAIRED AND TREATED, AS THE CREATED SULPHUR ODORS, AND STALLING. UNEVEN DRIVING, ABS LIGHT COMING ON AT SPEED EXCEEDING 60 MPH. *AK

NHTSA ID
10105875
Incident
Aug 16, 2002
Mileage
12,000 mi
BrakesInterior & seatsTransmission
Filed Jul 20, 2004

THE OWNER HAD THE AUTOMATIC SLIDING DOOR REPAIRED AT THE DEALERSHIP ON FOUR OCCASIONS. THE DOOR OPENED UNINTENTIONALLY, HOWEVER THE DEALERSHIP STATED THERE WAS NOTHING WRONG WITH THE DOOR. AFTER THE OWNER PULLED OUT OF THE DEALER, THE PROBLEM OCCURRED AGAIN. NO ONE WAS WILLING TO ASSIST THE CONSUMER WITH THE PROBLEM. ALSO THE ALL WHEEL DRIVE SYSTEM HAS GONE BAD AND THE SENSORS HAVE GONE OUT TWICE. ALSO, THE ABS LIGHT STAYS ON AS WELL. PROVIDE FURTHER DETAILS. *JB

NHTSA ID
10083334
Incident
Jul 2, 2004
Mileage
8,000 mi
Interior & seats
Filed Apr 2, 2004

SEVERAL MONTHS AGO, A HOLE APPEARED IN THE DRIVER'S SEAT OF MY YEAR OLD CHEVROLET VENTURE VAN. THE DEALERSHIP INFORMED US THAT SOMETHING ABOUT THE WAY THAT THE AIRBAG WAS INSTALLED IN THE SEAT WAS CAUSING PROBLEMS AND THAT THEY HAD REPLACED SEVERAL SEATS IN OTHER VENTURE'S, BOTH FOR THE HOLE AND THE POTENTIAL SAFETY DEFECT IN THE AIRBAG. NOW, THE SAME TYPE OF HOLE HAS APPEARED IN THE FRONT PASSENGER SEAT. THE VAN IS NOW 18 MONTHS OLD AND HAS OVER 36,000 MILES, SO THE DEALER REFUSED TO BE OF ANY ASSISTANCE WITH THE PROBLEM. THIS IS NOT AN ORDINARY HOLE CAUSED BY WEAR. IT WAS CAUSED BY A SAFETY DEFECT IN THE DESIGN OF THE SEAT WHICH COULD AFFECT THE FUNCTION OF OUR SIDE AIRBAG, ACCORDING TO THE DEALERS OWN REMARKS TO US. SHOULD NOT A SAFETY DEFECT CAUSED BY POOR DESIGN BE COVERED BY THE MANUFACTURER WHETHER THE VEHICLE IS UNDER WARRANTY OR NOT? *JB

NHTSA ID
10064372
Incident
Apr 2, 2004
Mileage
43,500 mi
Interior & seats
Filed Feb 10, 2004
1 injury reported

NON-POWER DRIVER'S SIDE SLIDING DOOR WILL NOT SECURELY LOCK WHEN IN OPENED POSITION. IF ON AN INCLINE THE DOOR WILL COME BACK ON YOU. THIS HAPPENED TO MY 6 YR EAR OLD DAUGHTER, KNOCKING HER TO THE GROUND AND CAUSING SCRAPES AND ABRASSIONS. PER OUR CHEVROLET DEALERSHIP'S SERVICE DEPT AS WELL AS PER A GM REP THIS IS DUE TO DESIGN AND THE DEALERSHIP CANNOT CORRECT THE PROBLEM. I WAS OFFERED $1000 OFF A NEW GM VEHICLE OR A FREE OIL CHANGE AS COMPENSATION. THE VEHICLE HAS BEEN IN THE SHOP 5 TIMES FOR THE SAME PROBLEM WHICH CANNOT BE CORRECTED BY DESIGN. PROBLEMS BEGAN ABOUT 6 MONTHS AFTER PURCHASE. I USED THE LAST DATE THE VEHICLE WAS IN FOR SERVICE AS THE INCIDENT DATE.*AK

NHTSA ID
10056956
Incident
Feb 7, 2004
Mileage
1,000 mi
Interior & seats
Filed Jul 23, 2003

CONSUMER STATES THAT PASSENGER'S POWER SLIDING DOOR INTERMITTENTLY CANNOT BE OPENED FROM INSIDE OR OUTSIDE. THIS OCCURS IF CONSUMER ATTEMPTS TO OPEN BY USING THE RELEASE BUTTON OR OPENING MANUALLY. PROBLEM SEEMS TO OCCUR WHEN OUTSIDE TEMPERATURES ARE ON THE HIGHER END. DEALER HAS BEEN UNABLE TO DUPLICATE THE PROBLEM.*AK

NHTSA ID
10029996

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .