Owner-reported complaints naming the steering system, filed with NHTSA
Data refreshed
Reports naming the steering system — racks, columns, power-steering assist and steering linkage. Every record below is an owner-reported complaint about the 2002 Chevrolet Venture submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING APPROXIMATELY 5 MPH, THE STEERING SNAPPED AND DISENGAGED. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND WAS TOWED TO THE CONTACT'S RESIDENCE. BASED UPON THE CONTACT'S EXAMINATION, THE GEAR BOX WAS FRACTURED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.
SOMETHING BROKE INSIDE STEERING COLUMN , RACK & PINON. 100% LOST CONTROL OF STEERING. VEHICLE WAS IN MOTION WHEN ATTEMPT TO TURN.
TL*THE CONTACT OWNS A 2002 CHEVROLET VENTURE. THE CONTACT STATED WHILE MAKING A TURN THE ENGINE FELL ON THE GROUND, THE STEERING COLUMN AND SUB FRAME BROKE. THE INSURANCE COMPANY TOWED THE VEHICLE TO AN AUTO BODY SHOP. THE VEHICLE WAS IN THE PROCESS REPAIRING THE VEHICLE. THE DEALER AND MANUFACTURER WERE CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 123,000.
I TOOK MY 2002 CHEVROLET VENTURE IN FOR A WHEEL ALIGNMENT, MY MECHANIC CALLED BACK AND SAID THE FRONT TIE RODS WERE IN IMMINENT DANGER OF FAILING. HE RECOMMENDED THAT THEY BE REPLACED, AND THEY WERE. ANOTHER EXAMPLE OF SHODDY, WE DON'T CARE WORKMANSHIP FROM GM. *TR
TL* THE CONTACT OWNS A 2002 CHEVROLET VENTURE. WHILE DRIVING AT HIGHWAY SPEEDS OF 70 MILES PER HOUR, THE FRONT RIGHT TIRE ROD BROKE ALONG WITH THE FRONT RIGHT CONTROL ARM. THE DEALER (IN GRANTS PASS, OREGON) STATED THAT THEY ARE UNABLE TO ASSIST HIM WITH THE FAILURE SINCE IT WAS INVOLVED IN A CRASH; HOWEVER, THE CONTACT WAS NOT INVOLVED A CRASH. THE FRONT TIRES WERE WORN AND THAT DOESNT OCCUR DURING AN ACCIDENT. THE CONTACT IS AWARE OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 57,2000.
CRANCKING EXTENSVLY, BRAKES FRONT AND REAR, UNEVEN WEAR AND TEAR, HYDROPLANING NOISE, VIBRATIONS, STEERING AND UNALIGNMENTS PROBLEMS, EMMISION REPAIRED AND TREATED, AS THE CREATED SULPHUR ODORS, AND STALLING. UNEVEN DRIVING, ABS LIGHT COMING ON AT SPEED EXCEEDING 60 MPH. *AK
CONSUMER HEARD A RUMBLING NOISE WHEN PULLING OUT OF PARKING SPACE. THIS NOISE WAS NOT HEARD WHEN VEHICLE WAS IN NORMAL DRIVING MOTION. VEHICLE HAD BEEN AT THE DEALER AT LEAST 4 TIMES. HOWEVER, DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM. *AK
BROKEN TIE ROD + RACK AND PINION FAILURE CAUSING TOTAL STEERING LOSS AND COSTLY REPAIRS! * CB
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .