RoadVitals

2000 Chrysler Town And Country Heating & air conditioning Problems

Owner-reported complaints naming the heating or air-conditioning system, filed with NHTSA

Data refreshed

Heating & air conditioning reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
25
Latest Sep 12, 2008
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
8%
of 306 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
12
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
5

What this page shows

Reports naming the heating, ventilation and air-conditioning system. Every record below is an owner-reported complaint about the 2000 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 25 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming heating or air-conditioning

Shown in the owner’s own words, exactly as filed

Heating & air conditioningEngine
Filed Sep 12, 2008

MY CHRYSLER TOWN&COUNTRY WITH 3.8 ENG.BELT HAS COME OFF WHEN DRIVING IN HEAVY RAIN 4 TIMES. LOSING POWERSTEERING AND CAUSING ENGINE TO QUICKLY TO OVERHEAT. DEALERS HAVE NO FIX FOR THIS PROBLEM. THIS ALMOST CAUSED ME TO DAMAGE MY CAR AND POSSIBLY OTHERS SINCE IT CAME WITHOUT ANY WARNING. I CHECKED THE INTERNET TO SEE IF ANY ONE ELSE HAD THIS PROBLEM AND FOUND MANY. IT SEEMS THAT SO MAY THAT GATES BELT COMPANY DESIGNED A BELT PACKAGE TO SOLVE THIS PROBLEM. I PURCHASE THIS REPAIR PACKAGE AND SEEMS TO BE WORKING IN THE RAIN. SHOULDN'T THIS REPAIR BEEN A RECALL BY CHRYSLER BEFORE SOMEONE GETS HURT. *TR

NHTSA ID
10241983
Incident
Aug 30, 2008
Mileage
64,404 mi
Heating & air conditioning
Filed Oct 29, 2007
Fire reported

IN 2005 A RECALL WAS ISSUED FOR THE FRONT SEAT HEATING ELEMENTS. THE CAR WAS BROUGHT INTO BRANDOW CHRYSLER AND THE ELEMENTS WERE SUPPOSEDLY CHANGED. 9/30/07 THE REPLACEMENT ELEMENTS FAILED AND THE DRIVER FRONT SEAT CAUGHT FIRE. THE CAR WAS TOWED TO BRANDOW CHRYSLER AND THE HEATING ELEMENTS WERE REPLACED AGAIN. CHRYSLER HAS DENIED ANY RESPONSIBILITY. I WILL NOT PUT ANYONE BACK INTO THAT CAR. *TR

NHTSA ID
10207342
Incident
Sep 30, 2007
Mileage
49,203 mi
Heating & air conditioning
Filed Jan 5, 2006

DRIVER SEAT WARMER SHOCKING DRIVER THEN BURN HOLE 11/2-2 INCHES INTO LEATHER SEAT. *JB

NHTSA ID
10146958
Incident
Nov 19, 2004
Heating & air conditioning
Filed Jan 22, 2005
Fire reported1 injury reported

WHILE DRIVING MY CAR WITH THE SEAT HEATER ON, IT SUDDENLY GOT VERY HOT, SO I TURNED THE HEATER OFF. WHEN I GOT TO MY DESTINATION I SAW A HOLE ABOUT THE SIZE OF A PENCIL ERASER HAD BURNED THROUGH THE LEATHER. I LATER REALIZED THAT THERE WAS A HOLE IN MY PANTS AND THE BACK OF MY LEG WAS BURNT. WHEN I CONTACTED CHRYSLER, I WAS TOLD THAT I WOULD HAVE TO PAY FOR ALL REPAIRS SINCE MY 3 YEAR WARRANTY WAS UP. BY THE WAY, THE HEATER NO LONGER FUNCTIONS, ALTHOUGH THE LIGHT ON THE SWITCH STILL ACTIVATES WHEN DEPRESSED, MEANING ANY FUSE IN THE SYSTEM NEVER BLEW. *JB

NHTSA ID
10107733
Incident
Jan 14, 2004
Mileage
54,000 mi
Heating & air conditioning
Filed Jan 7, 2005
Fire reported

THE VEHICLE HAS A SEAT HEATER. WHILE THE CONSUMER WAS DRIVING, THE PASSENGER'S SEAT HEATER CAUGHT ON FIRE, BURNING A HOLE IN THE SEAT. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO SAID THEY WOULD REPAIR IT. HOWEVER, THE CONSUMER WANTED TO INFORM NHTSA THAT THIS DEFECT OCCURRED, AND WANTED TO KNOW IF THE MANUFACTURER HAD REPORTED THIS DEFECT. *AK *SC *JB

NHTSA ID
10101915
Incident
Nov 4, 2004
Mileage
45,000 mi
Heating & air conditioning
Filed Jan 5, 2005

THE SECOND ROW PASSENGER SIDE SEAT HAS A BOX UNDER IT THAT GETS HOT WHEN TURNING THE REAR HEATER ON. CONSUMER HAS A CHILD THAT SITS IN THAT SEAT, AND THE SEAT OVERHEATS. THIS WAS DISCOVERED WHEN THE CHILD DROPPED AN ARTICLE AND THE CONSUMER REACHED TO PICK IT UP .*AK

NHTSA ID
10106863
Incident
Dec 14, 2004
Mileage
80,000 mi
Heating & air conditioning
Filed Dec 27, 2004
Fire reported

THE HEAT FROM THE SEAT CAUSED PASSENGER'S SEAT TO CATCH ON FIRE. CONSUMER WILL TAKE THE VEHICLE TO DEALER FOR REPAIRS. *AK

NHTSA ID
10105330
Incident
Dec 25, 2004
Heating & air conditioning
Filed Dec 22, 2004
Fire reported

9/4/02 CHRYSLER REPLACED HEATED SEAT ELEMENT DUE TO NOT FUNCTIONING PROPERLY. 12/17/04 HEATED SEAT BURNT HOLE IN SEAT CUSHION CHRYSLER FIRST REFUSED TO COVER DUE TO VEHICLE BEING OVER WARRANTY PERIOD, I CALLED CHRYSLER AND THEY HAVE OFFERED TO PAY 50%. *JB

NHTSA ID
10104357
Incident
Dec 17, 2004
Mileage
52,900 mi
Heating & air conditioning
Filed Nov 29, 2004
3 injuries reported

WHILE DRIVING AND TURNING ON THE SEAT WARMER WITHIN FIFTEEN SECONDS CONSUMER'S SKIN BURNED. IT DIDN'T MATTER IF IT WAS ON HIGH OR LOW. CONSUMER WAS CONCERNED WITH ELECTRICAL PROBLEMS OR A POSSIBLE FIRE. *AK

NHTSA ID
10101720
Incident
Sep 1, 2004
Mileage
50,000 mi
Heating & air conditioning
Filed Nov 22, 2004

THE DRIVER AND PASSENGER HEATED SEAT MALFUNCTIONED AND STARTED MELTING AND SMOKING. *JB

NHTSA ID
10101514
Incident
Nov 2, 2004
Mileage
100,000 mi
Heating & air conditioning
Filed May 12, 2004

WHILE USING THE HEATED DRIVER'S SEAT, SOME SPOTS BECAME VERY HOT. THEN, THE HEATER DID NOT WORK ANYMORE.

NHTSA ID
10072483
Incident
Mar 8, 2004
Mileage
20,000 mi
Heating & air conditioning
Filed Feb 26, 2004

DRIVERS HEATER SEAT TO HOT TO USE. MAY START A FIRE IF LEFT ON.*AK

NHTSA ID
10059042
Incident
Feb 26, 2004
Mileage
10 mi
Heating & air conditioning
Filed Feb 19, 2004

THE CONSUMER NOTICE AN UNUSUAL SMELL INSIDE THE VEHICLE. UPON FURTHER INSPECTION THE CONSUMER NOTICED THAT THE SEAT WARMER WAS ON AND A JACKET WAS IN THE SEAT. WHEN THE CONSUMER REMOVED THE JACKET FROM SEAT SHE SAW BURN HOLES IN THE SEAT AND JACKET. *NM

NHTSA ID
10059346
Heating & air conditioning
Filed Feb 5, 2004
Fire reported

THE PASSENGER FRONT SEAT CAUGHT ON FIRE. THE OWNER PRESUMED THAT THE WIRING IN THE SEAT WAS DEFECTED. THE VEHICLE IS EQUIPPED WITH HEATED SEATS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

NHTSA ID
10057608
Mileage
68,000 mi
Heating & air conditioning
Filed Jan 12, 2004
1 injury reported

DRIVER'S SIDE SEAT WARMER OVERHEATED AND BURNT THROUGH THE SEAT'S LEATHER AND DRIVER'S CLOTHING. THIS RESULTED IN THE DRIVER'S BACK BEING BURNT. *AK

NHTSA ID
10053786
Incident
Jan 7, 2004
Mileage
53,000 mi
Heating & air conditioning
Filed Nov 13, 2003
Fire reported

I HAVE A YEAR 2000 CHRYSLER TOWN & COUNTRY VAN THE SEAT HEATER SET FIRE TO THE LEATHER ON THE SEAT. THE DEALER WOULD NOT FIX THE SEAT DUE TO THE VAN BEING UNDER EXTENDED WARRANTY NOT THE FACTORY WARRANTY. FROM THE INFORMATION ON THE NET CHRYSLER KNEW ABOUT THIS PROBLEM IN 1999 AND IT LOOKS LIKE THEY DIDN'T BOTHER TO FIX IT IN THE VANS BUILT FOR THE YEAR 2000. HAVING TO PUT OUT A FIRE WHILE DRIVING IS NOT SOMETHING I BARGAINED FOR WHEN I BOUGHT THE VAN. WHAT WOULD HAVE HAPPENED IF NO ONE SAW THE FIRE AND LEFT THE VAN NEXT TO THE HOUSE? *LA

NHTSA ID
10046874
Incident
Oct 21, 2003
Mileage
53,000 mi
Heating & air conditioningInterior & seatsTransmission+1 more
Filed Nov 5, 2003

WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE WAS ONLY COVERED UP TO 36000 MILES. *AK THE VEHICLE LURCHED FORWARD, SCREECHED AND THE TRANSMISSION HAD GONE OUT. ALSO, THE FRONT SEAT ADJUSTMENT MOTOR STOPPED WORKING IN THE UP AND DOWN POSITION. *SCC THE DRIVER AND PASSENGER WINDOW MOTORS, AC COMPRESSOR,AND THE AUTOMATIC TAILGATE CLOSE LATCH ALL HAD TO BE REPLACED. *JB

NHTSA ID
10039961
Incident
Sep 13, 2003
Mileage
42,513 mi
Heating & air conditioning
Filed Oct 30, 2003
Fire reported

ON SEPTEMBER 30, 2003,WHILE MY WIFE WAS DRIVING AROUND TOWN ON ERRANDS WITH OUR FOUR CHILDREN, SHE NOTICED SMOKE COMING FROM THE FRONT PASSENGER SEAT. ULTIMATELY, A HOLE BURNED THROUGH THE LEATHER SEAT AS A RESULT OF A MALFUNCTION/FAILURE IN THE HEATED SEAT SYSTEM. LUCKILY, MY WIFE HAD THE PRESENCE OF MIND TO SHUT OFF THE SEAT AND GET EVERYONE OUT OF THE CAR IN TIME TO AVOID A FULL BLOWN FIRE. HOWEVER, THIS SITUATION WAS EXTREMELY DANGEROUS AND A TRAGEDY WAS AVERTED ONLY BY HER QUICK REACTION. A SEAT HEATING SYSTEM THAT DOES NOT HAVE A MECHANISM TO SHUT ITSELF OFF BEFORE IT GETS THIS HOT IS UNREASONABLY DANGEROUS AND SHOULD BE RECALLED IMMEDIATELY AT THE MANUFACTURER'S EXPENSE. *LA

NHTSA ID
10045119
Incident
Sep 30, 2003
Heating & air conditioning
Filed Apr 22, 2003

THE PASSENGER SIDE HEATED SEAT MALFUNCTIONED AND BURNED A THROUGH THE LEATHER INTERIOR. *JB

NHTSA ID
10017372
Incident
Apr 8, 2003
Mileage
57,000 mi
Heating & air conditioning
Filed Mar 19, 2003

THE PASSENGER SEAT HEATER FAILED. *JB

NHTSA ID
10012070
Heating & air conditioning
Filed Jan 21, 2003
Fire reported

2000 CHRYSLER TOWN& COUNTRY (LIMITED) OWED FOR 2 YEARS 11 MONTHS, 57300 MILES -I WENT TO MY VEHICLE TO RUN AN ERRAND. WHILE SITTING IN MY DRIVEWAY, I TURNED ON THE SEAT HEATER TO WARM IT UP DUE TO THE SEVERE COLD. THE SEAT BEGAN TO SMOKE AND BURNED THROUGH THE LEATHER SEAT. I IMMEDIATELY TURNED OFF THE SEAT HEATER AND SAW GLOWING EMBERS AROUND THE HOLE THAT WAS CREATED FROM A HIGH HEAT SOURCE. I TURNED SEAT HEATER BACK ON TO CONFIRM THE SOURCE OF THE GLOWING EMBERS. SPARKS BEGAN TO SHOT OUT OF HOLE IN BURNT LEATHER SEAT. MY THOUGHTS ARE THAT SOMETHING IN THE HEATER CAUSED THE SMOKE AND GLOWING EMBERS. ALTHOUGH, THIS CAR HAS HIGH MILEAGE, THE LEATHER SEATS ARE IN EXCELLENT CONDITION. I WOULD EXPECT THAT THE SEAT HEATER WOULD BE REASONABLY DURABLE. THIS CAR HAS THE CHRYSLER BASIC WARRANTY, BUT THE ISSUE OF SAFETY/HAZARD CANNOT BE DENIED. IF THIS HAD BEEN THE PASSENGERS SEAT WITH A CHILD, INSTEAD OF AN ADULT, THE OUTCOME MAY HAVE BEEN COMPLETELY DIFFERENT. ALSO, IF I HAD BEEN DRIVING IN HEAVY TRAFFIC ON THE INTERSTATE (MY ROUTE TO WORK IS VA INTERSTATE 66 AND IS USUALLY VERY HEAVILY TRAVELED) I MIGHT NOT HAVE BEEN ABLE TO GET TO THE SIDE OF THE ROAD SAFELY. NOTE, DURING THIS EVENT, NO FUSES BURNED OUT TO MY KNOWLEDGE.

NHTSA ID
10003137
Incident
Jan 19, 2003
Mileage
57,257 mi
Heating & air conditioning
Filed Jan 6, 2003
Fire reported

SEAT WARMER IN DRIVER SIDE SEAT CAUGHT FIRE AND BURNED HOLE IN SEAT AND DAMAGED WOMANS COAT.

NHTSA ID
10000562
Incident
Dec 23, 2002
Mileage
47,500 mi
Heating & air conditioning
Filed Nov 14, 2002
Fire reported

THE PASSENGER SIDE SEAT BURNED. THE SPONTANEOUS IGNITION WAS CAUSED BY THE HEATING ELEMENT IN THE SEAT CUSHION WHICH BURNED A HOLE THROUGH THE LEATHER SEAT. NO ONE WAS OCCUPYING THE SEAT AT THE TIME OF THE INCIDENT. *MR *NLM

NHTSA ID
8022747
Incident
Nov 12, 2002
Mileage
60,000 mi
Heating & air conditioning
Filed Nov 14, 2002
Fire reported

OEM SEAT HEATER CAUSED FIRE AND BURNED HOLE IN THE LEATHER. CAN'T SEEM TO GET CHRYSLER INTERESTED IN THIS POTENTIALLY SERIOUS ISSUE. DT

NHTSA ID
769711
Incident
Nov 12, 2002
Heating & air conditioning
Filed Oct 9, 2002

CONSUMER STATES THAT THE VEHICLE IS LEAKING FUEL IN CAB OF CAR. CONSUMER CAN SMELL FUEMS, AND FEELS UNSAFE. DEALER ALSO DISCOVERED THAT THE AIR CONDITION EVAPORATOR NEEDS REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION. MR

NHTSA ID
8020503
Incident
Oct 9, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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