Owner-reported complaints naming the transmission system, filed with NHTSA
Data refreshed
Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules. Every record below is an owner-reported complaint about the 2000 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 47 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 47, in the owner's own words
AT 69800 MILES THE TRANSMISSION WOULD SHUDDER BETWEEN 35 AND 45 MPH. AT FIRST THIS HAPPENED FAIRLY INFREQUENTLY. IT KEPT HAPPENING MORE AND MORE OFTEN. NOW AT 74500 MILES IT OCCURS EVERY TIME WE USE THE VAN. *JB
COMPLAINT INVOLVES A 2000 CHRYSLER TOWN & COUNTRY LTD AWD MINVAN 3.8L ENGINE. DURING ITS ANNUAL SAFETY INSPECTION, MY MECHANIC DISCOVERED THE FLYWHEEL WAS CRACKED. I HAD BROUGHT THE VEHICLE IN TO A) HAVE IT INSPECTED B) CHECK A METALLIC NOISE THE ENGINE HAD WHEN THE A/C WAS ON. VEHICLE PASSED THE SAFETY INSPECTION, HOWEVER HE INFORMED ME THE FLYWHEEL WAS CRACKED AND SHOULD NOT BE DRIVEN UNTIL FIXED. IT WAS MY UNDERSTANDING THAT IF IT FAILED COMPLETELY IT COULD CAUSE AN EXPLOSION WITH THE TRANSMISSION CASE BEING BLOWN APART - NOT A GOOD THING WHEN THIS VEHICLE IS USED PRIMARILY BY MY WIFE WITH OUR CHILDREN AS THE MAIN CARGO. I HAD THE VEHICLE REPAIRED WHICH COST APPROXIAMATELY $560. *JB
SUDDEN LOSS OF TRANSMISSION FLUID RESULTED IN ENGINE LIGHT WARNING. INTERNET SEARCHES ON THIS VEHICLE PROVIDED SIMILAR COMPLAINTS ON THIS 2000 TOWN & COUNTRY VAN. IT HAS 56,000 MILES. ALSO REPORTED LEAK OF BRAKE FLUID AND DEALER SUGGESTED REPLACEMENT OF FAULTY BRAKE FLUID DRUMS (POTENTIAL SAFETY ISSUE). INFORMED CHRYSLER REGARDING THIS MATTER BUT THEY REFUSED WARRANTY COVERAGE, RESULTING IN EXPENSIVE REPAIR WORK OVER $600 FOR TRANSMISSION FLUID AND BRAKE PAD REPAIR WORK. ALSO, DRIVER'S SIDE AUTOMATIC WINDOW MOTOR STOPPED FUNCTIONING AND REPLACEMENT WAS NECESSARY $325. DEALER REPORTED FREQUENT PROBLEMS WITH MOTOR. DEALER INFORMED 9 OUT OF 10 TIMES ISSUE RELATED TO REPLACEMENT OF MOTOR SO GLASS CAN FUNCTION CORRECTLY. REQUIRED TO FUNCTION TO PASS DE SAFETY INSPECTION. WHEN ATTEMPTED TO CHANGE FLAT TIRE, THE HYDRAULIC GAUGE DID NOT HOLD THE WEIGHT OF THE VEHICLE AND BUCKLED. FAULTY AND DANGEROUS HYDRAULIC TIRE REPLACEMENT EQUIPMENT AND CAN CAUSE VERY SERIOUS INJURY. *NM
TRANSMISSION FAILURE OF 2000 TOWN AND COUNTRY CHRYSLER VAN. VAN BROUGHT TO DEALER FOR REPAIR OF SLIPPING TRANSMISSION 2002 REPLACED TRANSMISSION PUMP HOSE GASKET AND FILTER AND INFORMED NOT COVERED BY WARRANTY. AUTOMATIC TRANSMISSION CONTINUE TO SLIP IN FREEZING TEMPERATURE UNTIL CAR WARMED UP. NO TRANSMISSION PROBLEMS IN WARM WEATHER. PROBLEM COMMUNED UNTIL ESCALATED WINTER 05 UNABLE TO DRIVE CAR SAFELY AND CHECK ENGINE LIGHT ENGAGED. CAR BROUGHT TO TRANSMISSION SPECIALIST WHO REPORTED TRANSMISSION APPEARS NOT TO HAVE BEEN CORRECTLY ASSEMBLED. CHRYSLER DEALER NOTIFIED STATES THIS IS NOT POSSIBLE. *JB
(1) I OWN A 2000 CHRYSLER TOWN & COUNTRY (WITH LESS THAN 70,000 MILES) WHICH I PURCHASED ONLY FIVE MONTHS AGO. WHILE ON VACATION FAR FROM HOME, THE TRANSMISSION STARTED WHINING LOUDLY AND SHIFTING ROUGHLY. (2) I HAD THE VEHICLE CHECKED BY TWO DIFFERENT MECHANICS WHO BOTH INFORMED ME THAT THE TRANSMISSION WAS FAILING. (3) THE TRANSMISSION HAD TO BE REPLACED COMPLETELY AT A COST TO ME OF APPROXIMATELY $2800.
VEHICLE SLIPPED OUT OF THE PARK AND ROLLED DOWN A HILL HITTING A TREE. VEHICLE WAS TOWED. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
IT SOUNDED LIKE AN EXPLOSION. THE VAN BEGAN TO DECELERATE AND THE STEERING BEGAN TO LOCK WITHIN ABOUT 10 SECONDS OF THE EXPLOSION SOUND. THE VAN STOPPED AND THE TIRES LOCKED UP. *AK
I HAVE A 2000 CHRYSLER TOWN & COUNTRY MINIVAN. I WAS UNDER THE IMPRESSION THAT ALL VEHICLES MUST BE MADE SO THAT A CAR CAN NOT BE PUT IN GEAR WITHOUT PRESSING ON THE BRAKE. CURRENTLY, IF MY VEHICLE IS IN PARK I CAN JUST PULL DOWN ON THE GEAR SHIFT AND IT WILL GO INTO GEAR, WITHOUT PRESSING ON THE BRAKE PEDAL. I WAS SURPRISED AS OUR 1996 JEEP HAD BEEN RECALLED SO THEY COULD FIX THIS PROBLEM. I AM CONCERNED BECAUSE MY 3 YR OLD SON PUT MY CAR INTO NEUTRAL AND IT STARTED ROLLING FORWARD AND WAS STOPPED BY A PARKED CAR. WE ONLY MOVED 2 FT IN A PARKING LOT, BUT IT COULD HAVE BEEN WORSE HAD WE BEEN ON A HILL OR SOMETHING. *JB
2000 CHRYSLER TOWN & COUNTRY MINIVAN. PURCHASED USED WITH 39000 MILES, 11 MONTHS AND 9K MILES LATER, WITH ONLY 47000 MILES ON THE MINIVAN I HAD TO REPLACE THE TRANSMISSION. CHRYSLER REFUSED TO PAY AND STATED IT WAS NOT PART OF ANY RECALL.*AK I HAVE SINCE SOLD THIS MINIVAN, BUT STILL FEEL CHRYSLER HASA PROBLEM TRANSMISSION AND SHOULD REPAY ME FOR THE TRANSMISSION AND MY RENTAL CAR I HAD TO USE.
WHILE DRIVING 70-75 MPH, THE CONSUMER NOTICED THE TRANSMISSION SLIPPING AND THE VEHICLE WOULD SMOKE FROM UNDERNEATH. THE OWNER PULLED OVER AND NOTICE THAT A TRANSMISSION LINE HAD RUPTURED AND SPRAYED COOLANT. THE VEHICLE IS NOW ON ITS FOURTH REPAIR FOR THIS SAME PROBLEM. *JB
TRANSMISSION CAN BE SHIFTED OUT OF PARK WITHOUT FOOT ON PEDAL OR KEYS IN IGNITION. EXTREMELY DANGEROUS.
VEHICLE WAS SHIFTED FROM PARK INTO DRIVE WITHOUT STEPPING ON BRAKE PEDAL. ANTI-THEFT DEVICE WAS STILL ENGAGED ON BRAKE PEDAL PREVENTING DRIVER FROM STOPPING AT RED LIGHT AT INTERSECTION. IN A PANIC, TO PREVENT COLLISION WITH OTHER CARS, DRIVER VEERED OFF ROAD AND SIDE SWIPED COMMERCIAL BUILDING TO STOP CAR.
CONSUMER CONTINUED TO HAVE PROBLEMS WITH TRANSMISSION THAT WAS REPAIRED. *PH THE TRANSMISSION CONTINUED TO BE A PROBLEM ESPECIALLY WHEN THE VEHICLE WAS COLD. *JB
THE TRANSMISSION WENT OUT AT 72,000 MILES. CHRYSLER TOWN AND COUNTRY 604E TRANSMISSION. *NM
WHEN BACKING THE VAN UP A SLIGHT INCLINE THE VAN WOULD START BUCKING ABRUPTLY AND FAILED TO MOVE SMOOTHLY. THE CAUSE OF THE PROBLEM HAS NOT BEEN DETERMINED. PLEASE PROVIDE ANY FURTHER INFORMATION. *NLM 2000 CHRYSLER TOWN AND COUNTRY EXPERIENCING PROBLEMS WHEN BACKING UP A SLIGHT INCLINE. WHILE BACKING UP VEHICLE STARTING TO BUCK ABRUPTLY. THE CAUSE OF PROBLEM HAS NOT YET BEEN DETERMINED.*MR
WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE WAS ONLY COVERED UP TO 36000 MILES. *AK THE VEHICLE LURCHED FORWARD, SCREECHED AND THE TRANSMISSION HAD GONE OUT. ALSO, THE FRONT SEAT ADJUSTMENT MOTOR STOPPED WORKING IN THE UP AND DOWN POSITION. *SCC THE DRIVER AND PASSENGER WINDOW MOTORS, AC COMPRESSOR,AND THE AUTOMATIC TAILGATE CLOSE LATCH ALL HAD TO BE REPLACED. *JB
SEPT. '02, BRAKES REPLACED. JAN. '03, RACK/PINION REPLACED. FEB. '03, HEATER DID NOT WORK ON FRONT PASSENGER SIDE, NOR REAR DRIVER SIDE. OCT. '03, SPEEDOMETER/POWER FAILED TO OPERATE. STAYED IN LOW GEAR. DEALER SAYS IT'S THE SENSOR. PART FOR HEATER ORDERED FROM DETROIT, TAKES DAYS TO REPAIR DUE TO TAKING OUT ENTIRE DASH. CHRYSLER "APOLOGIZED" WHEN I EMAILED, BUT OFFERED NOTHING TO OFFSET COST OF REPAIRS. *AK
2000 CHRYSLER TOWN AND COUNTRY WITH 54,000 THE DIFFERENTIAL PIN WENT THROUGH THE TRANSMISSION CASE. FORTUNATELY, I WAS ONLY GOING 5 MPH AND ONLY HAD ANOTHER 50 FEET TO DRIVE. I MAINLY DRIVE HIGHWAY WITH MY TODDLER AND I AM FEARFUL OF WHAT COULD HAVE HAPPENED HAD WE BEEN ON THE HIGHWAY DURING OUR NORMAL COMMUTE. MY HUSBAND WAS A MECHANIC FOR 19 PLUS YEARS AND WAS ABLE TO QUICKLY DETERMINE THE PROBLEM. IT IS MY UNDERSTANDING FROM EXPERIENCED MECHANICS AND CHRYSLER CERTIFIED MECHANICS THAT THIS IS A COMMON ISSUE WITH THE VEHICLE AND IT A DEFECT IN MANUFACTURING THE TRANSMISSION. THIS IS NOT NORMAL WEAR AND TEAR.I CONTACTED CHRYSLER ON JULY 9TH, 2003 TO REPORT THE PROBLEM AND SEE IF THEY WOULD COVER THE COST OF REPLACING THE TRANSMISSION. I SPOKE WITH ERIC WHO REFUSED TO PROVIDE ME HIS LAST NAME NOR WOULD HE TRANSFER MY CALL TO ANYONE ELSE. HE SAID HE IS THE FINAL DEICISION MAKER AND THAT HIS MANAGER'S ROLE IS TO MANAGE PEOPLE AND NO DEAL WITH CUSTOMERS. HE ALSO TOLD ME IF WAS MY FAULT FOR BUYING A USED VEHICLE. IT IS NOT MY FAULT THE TRANSMISSION MALFUNCTIONED. HE ALSO TOLD ME THAT I COULD GET IT INSTALLED FOR FREE SINCE MY HUSBAND WAS A MECHANIC. ERIC HUNG UP ON ME BECAUSE I WAS CONTINUOUSLY ASKING TO SPEAK TO A MANAGER. I DID NOT GET ANY RESOLUTION OR ASSISTANCE FROM CHRYSLER. I AM IN NEED OF MY VEHICLE BEING REPLACED BUT MOST IMPORTANTLY, I AM CONCERNED ABOUT THE SAFETY OF OTHER DRIVERS IF THEIR TRANMISSION ALSO MALFUNCTIONS AT HIGH SPEEDS ON THE HIGHWAY. ANY SUGGESTIONS ON HOW I CAN PROCEED WITH CHRYSLER TO HAVE THE TRANSMISSION REPLACED?*AK
TRANSMISSION SPEED SENSOR - TRANSMISSION SPEED SENSOR PREMATURELY FAILED ON VEHICLE. SENSOR MUST BE REPLACED FOR VEHICLE TO BE OPERATED. VEHICLE HAS LESS THAN 50,000 MILES AND LESS THAN 3 YEARS SINCE PURCHASE. *NLM
WHILE DRIVING TRANSMISSION BROKE. DEALER NOTIFIED. *AK
CONSUMER'S TWO YEARS OLD SON, ENGAGED THE VEHICLE FROM PARK TO DRIVE AND DAMAGED A FENCE AND THE FRONT OF THE VEHICLE AS WELL. DEALER NOTIFIED. *AK
THIS 2000 TOWN & COUNTRY HAS HAD NUMEROUS PROBLEMS WITH ITS DRIVE TRAIN/DRIVE SELECTOR. THE RECENT HAS BEEN THE FOLLOWING CASE THAT HAS OCCURED TWICE IN THE LAST MONTH WITH NO REACTION FROM CHRYSLER DAIMLER DUE TO LOCAL DEALER NOT BEING KNOWLEDGEABLE OF PROCESSES TO REGISTER OCCURANCE. THE VEHICLE, WHEN PARKED, WITH ENGINE TURNED OFF, AND KEYS OUT OF THE IGNITION, COMES OUT OF GEAR AND ROLLS OUT OF THE DRIVEWAY BY ITSELF, WITH NO ONE IN THE VEHICLE. HAS SPOKEN WITH CHRYSER-DAIMLER AND THEY ARE SENDING AN INDEPENDENT ENGINEER TO INVESTIGATE WITHIN 72 HOURS.
WHILE DRIVING IN THE PASSING LANE ON A THRUWAY, THE TRANSMISSION FAILED WITHOUT WARNING. THE CONSUMER WAS ABLE TO PULLED OVER SAFELY. THE DEALER WAS NOTIFIED. SCC
WHEN DRIVING VEHICLE WILL NOT SHIFT HIGHER THAN SECOND GEAR. ENGINE REVVS, BUT VEHICLE WILL NOT ACCELERATE. DEALER STATED TRANSMISSION SPEED SENSOR NEEDED TO BE REPLACED.*AK
CONSUMER CAN CHANGE GEARS WITHOUT PRESSING ON BRAKES, AND COULD CAUSE A CHILD TO FLIP IT BACK AND FORTH WHILE CONSUMER IS DRIVING. CAUSE UNKNOWN. DEALER NOTIFIED.*AK *TT
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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