STALLS WHEN DRIVING, WILL NOT START, STALLS WHILE WARMING UP.
- NHTSA ID
- 11057487
- Incident
- Dec 29, 2017
- Mileage
- 140,000 mi
Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2000 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 53 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 53, in the owner's own words
STALLS WHEN DRIVING, WILL NOT START, STALLS WHILE WARMING UP.
ENGINE SUDDENLY STALLS WHILE VAN IN MOTION. LOSING POWER STEERING AND POWER BRAKING. ONCE VAN COASTS TO A STOP, RESTART WITH NO ISSUES. NORMALLY OCCURS AFTER VAN SITS OVERNIGHT AND ENGINE ISN'T WARMED UP AS YET.
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 70 MPH THERE WAS A COMPLETE LOSS OF POWER STEERING WITH THE ILLUMINATION OF THE ENGINE AND VOLTAGE INDICATORS. THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD WHERE THE DETACHED SERPENTINE BELT WAS RECONNECTED. THE FAILURE RECURRED TEN TIMES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 235,000.
WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I AM REALLY SURPRISED WITH CHRYSLERS' LACK OF CONCERN WITH THIS DESIGN PROBLEM. I AM REALLY DISAPPOINTED WITH CHRYSLER AND THE NHTSA FOR NOT DOING SOMETHING ABOUT THIS ISSUE. MAYBE IT IS TIME TO LET SOME OF THE NATIONAL INVESTIGATIVE TV SHOWS KNOW ABOUT THE PROBLEM. *TR
I PURCHASED A 2000 CHRYSLER TOWN & COUNTRY NEW FROM A CHRYSLER DEALER IN WI. DURING THE MONTH OF OCTOBER 2012, THE CAR IT SUDDENLY STALLED OUT WHILE IN MOTION ON THE HIGHWAY WITH NO PRIOR WARNING. WHILE COASTING I WAS ABLE PUT THE VAN IN NEUTRAL AND RESTART IT. OVER THE COURSE OF VARIOUS TRIPS AT VARYING SPEEDS THE VAN STALLED SEVERAL MORE TIMES WHILE IN MOTION. THE PROBLEM WAS SO SPORADIC THAT IT WOULD GO AWAY FOR A FEW DAYS AND RANDOMLY RETURNED. THE CAR DOES NOT GIVE ANY SIGNS PRIOR TO STALLING SUCH AS SPUTTERING. THE VAN EVEN STALLS WHILE GOING STRAIGHT OR THROUGH CURVES AND TURNS LEAVING THE DRIVER TO MUSCLE THE CAR SAFELY TO A STOP BEFORE HAVING TO RESTART IT. AN INDEPENDENT MECHANIC WHO STATED THE PROBLEM HASN'T THROWN A CODE FOR THEM TO DIAGNOSE AND THEY WERE UNSUCCESSFUL IN GETTING THE CAR TO STALL OUT FOR THEM DURING TEST DRIVES. FROM THE COMPLAINTS THAT I'VE SEEN IT APPEARS THAT THE STALLING PROBLEMS ARE OCCURRING ON TOWN&COUNTRY MODELS RANGING FROM 1997-2007 AND IS AFFECTING BOTH THE 3.3LTR ENGINE AS WELL AS THE 3.8LTR ENGINE. IT SEEMS THAT THIS PROBLEM IS COMMON ENOUGH AMONG OWNERS. HAS THERE BEEN ANY RESOLUTION TO THIS ISSUE THAT ANYONE IS AWARE OF> *TR
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH DURING RAINY WEATHER, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THEY ADVISED THAT THE SERPENTINE BELT HAD BECOME DETACHED. THE VEHICLE WAS REPAIRED BY REPLACING THE SERPENTINE BELT ON THE CORRECT TRACK. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 148,000. THE CURRENT MILEAGE WAS APPROXIMATELY 149,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE DROVE OVER A POTHOLE AND THE SERPENTINE BELT SLIPPED OFF OF THE ENGINE. THE CONTACT TOOK THE VEHICLE TO THE DEALER TO HAVE THE BELT CHANGED, BUT THAT DID NOT REMEDY THE FAILURE. THE CONTACT STATED THAT THE BELT HAD FALLEN OFF FOUR TIMES. THE FAILURE MILEAGE WAS 107,000.
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING 40 MPH WHEN THE VEHICLE STALLED FOLLOWED BY THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TOWED TO A DEALER. THE DEALER DIAGNOSED THAT THE CAM SHAFT WAS FRACTURED . THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 153,000.
SEVERAL INCIDENTS OF SERPENTINE BELT DISENGAGED (SLIPPED OFF PULLEYS) CAUSED LOSS OF STEERING AND OVERHEATED ENGINE. FIRST TIME HAPPENED IN CAR WASH AND THREE TIMES DRIVING THROUGH RAIN PUDDLES. *TR
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 35 MPH THE FAN BELT DETACHED FROM THE VEHICLE AND THE VEHICLE STALLED. THE FAILURE OCCURRED FIVE TIMES WHEN IT WAS SNOWING OR RAINING. THE VEHICLE WAS TOWED THREE OUT OF FIVE TIMES WHEN THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FIVE TIMES WHERE THE FAN BELT WAS REPLACED EACH TIME. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 52,000.
TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE SERPENTINE BELT SEPARATED FROM THE ALTERNATOR CAUSING THE ALTERNATOR TO FAIL. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC TEST AND ADVISED THAT THE VEHICLE DID NOT HAVE A PROTECTIVE SPLASH GUARD AND CAUSED WATER TO PENETRATE, SEPARATING THE SERPENTINE BELT FROM THE ALTERNATOR. THE BATTERY WAS REPLACED BUT THE FAILURE WAS NOT CORRECTED AND THE SERPENTINE BELT CONTINUED TO FAIL. THE MANUFACTURER ADVISED THAT THE FAILURE WAS NOT RECALLED. THE FAILURE MILEAGE WAS 149,000, AND THE CURRENT MILEAGE WAS 196,000.
MY 2000 CHRYSLER TOWN AND COUNTRY VAN, HAS A PROBLEM WITH THE SERPENTINE BELT COMING OFF WHILE IT IS RAINING. THIS IS A VERY DIFFICULT AND DANGEROUS PROBLEM BECAUSE IT CAUSE THE POWER STEERING TO GO OUT AND THE MOST INOPPORTUNE TIMES. I REALLY WISH SOMEONE WOULD BE ETHICAL ENOUGH FROM CHRYSLER OR NHTSA TO DO A RECALL BEFORE SOMEONE GET KILLED. *TR
AT LEAST 6 TIMES SINCE OWNING A 2000 CHRYSLER TOWN AND COUNTRY, THE SERPENTINE BELT HAS COME OFF EITHER IN THE RAIN OR SNOW. ONCE CAUSING PROPERTY DAMAGE AS I PULLED OFF THE ROAD WHEN THE CAR OVERHEATED. IT ALSO CAUSED THE HEAD GASKET TO FAIL. GATES HAS A CORRECTION KIT FOR THIS. CHRYSLER SHOULD SUPPLY THEM ON A ONE TIME BASIS T EVERY OWNER. FAILURE OF THIS DESIGN CAUSES OCCUPANTS TO BE PUT AT RISK IN THE MOST INCLEMENT WEATHER CONDITIONS WHEN YOU NEED THE CAR TO PERFORM IT'S BEST. ADDITIONAL THERE IS LOSS OF POWER STEERING, POWER BRAKES, AND ALTERNATOR. *TR
DRIVING THROUGH SMALL PUDDLE OF WATER (DRAINAGE FROM WATERHOSE RUN OFF NOT STORM TYPE DRAINAGE). SERPENTINE BELT COMES OFF RENDERING THE VEHICLE UNUSABLE. HAPPENS IN ALL WEATHER CONDITIONS. I HAVE REPLACED THE WATER PUMP, THE TENSIONER, THE IDLER PULLEY. I'VE HAD THE ALIGNMENT OF THE PULLEYS CHECKED, ALL HAVE HAD NO EFFECT ON THE SERPENTINE BELT. IT STILL COMES OFF GOING THROUGH ANY FORM OF MOISTURE. THIS HAS BEEN ONGOING NOW FOR OVER A YEAR, I HAVE GONE THROUGH 4 DIFFERENT BELTS TRYING TO SEE WHAT COULD WORK. THE FIRST TIME IT HAPPEN WAS EARLY IN THE MORNING (APPROX. 3AM) WHILE MY WIFE WAS ON HER WAY TO WORK, WITH THE SUDDEN LOSS OF POWER STEERING SHE RAN INTO A CURB. THE ONLY DAMAGE WAS TO THE VEHICLE FRONT BUMPER AND BOTTOM VALANCE. *TR
MY 2000 CHRYSLER TOWN AND COUNTRY SERPENTINE BELT KEEPS SLIPPING OFF AFTER DRIVING THROUGH PUDDLES. THIS PROBLEM HAS BEEN "REPAIRED" 4 TIMES ALREADY AND IS STILL SLIPPING OFF. THIS IS A POTENTIALLY HAZARDOUS PROBLEM AS IT IS NOT ALWAYS IMMEDIATELY KNOWN THAT THE BELT HAS SLIPPED OFF WHICH CAUSE DRIVER TO LOSE POWER STEERING (AMONG OTHER THINGS). BEING UNABLE TO STEER WHILE DRIVING IS AN ABSOLUTE DANGER ESPECIALLY DEPENDING ON THE SPEED OF THE CAR! *TR
DURING RAIN OR SNOWMELT EVENTS, SPLASHING WATER CAUSES THE SERPENTINE BELT ON THE ENGINE SLIP FROM THE ENGINE IDLER PULLEYS. THEY ARE SMOOTH AND ROUNDED IN DESIGN, ALLOWING WATER TO SLIP BENEATH DURING OPERATION RESULTING IN THE BELT SLIPPING FROM THE PULLEYS. THE STEERING ON THESE VANS IS EXTREMELY INADEQUATE WITHOUT POWER ASSIST, EVEN WHILE THE VEHICLE IS MOVING. OUR BELT HAS SLIPPED OFF IN THE PAST, REQUIRING BELT REPLACEMENT, BUT THIS RECENT EVENT CAUSED A LOSS OF STEERING WHILE THE VEHICLE WAS IN MOTION, RESULTING IN A CRASH. NO ONE IN MY FAMILY WAS SERIOUSLY INJURED, BUT THE VALENCE AT THE FRONT OF THE VEHICLE WAS DAMAGED. AFTER CALLING MY LOCAL DMV TO FIND OUT WHERE TO REPORT THIS, AND SEARCHING THE INTERNET ABOUT THE PROBLEM, I FIND IT UNCONSCIONABLE THAT CHRYSLER AND THE NHTSA HAVE NOT ACTED ON A SOLUTION SOONER. *TR
WE WERE DRIVING IN THE RAIN ON THE INTERSTATE WHEN ALL OF SUDDEN LIGHTS COME ON..MY HUSBAND SAYS THAT THE POWER STEERING HAS GONE AND THE ENGINE LIGHTS COME ON AND THE ENGINE STARTS TO OVERHEAT. IT WAS TERRIFYING. WE FIND AS WE ARE PULLED TO THE SIDE OF THE ROAD THAT THE SERPENTINE BELT HAS COME OFF. IT WAS A BRAND NEW BELT. I HAD IT REPLACED PRIOR TO GOING ON THIS TRIP. MY HUSBAND AND SON GET IT BACK ON AND IT COMES OFF AGAIN. I HAD THE VEHICLE TOWED. THE OVERHEATING DID SOME DAMAGE. HAD TO REPLACE RADIATOR AND HOSES. THEN DRIVING DOWN BROAD STREET A WEEK LATER, THE HOSE COMES OFF AGAIN. I DON'T FEEL SAFE IN THIS VEHICLE. TENSIONER HAS BEEN REPLACED ALONG WITH OTHER DAMAGED PARTS. *TR
MY CHRYSLER TOWN&COUNTRY WITH 3.8 ENG.BELT HAS COME OFF WHEN DRIVING IN HEAVY RAIN 4 TIMES. LOSING POWERSTEERING AND CAUSING ENGINE TO QUICKLY TO OVERHEAT. DEALERS HAVE NO FIX FOR THIS PROBLEM. THIS ALMOST CAUSED ME TO DAMAGE MY CAR AND POSSIBLY OTHERS SINCE IT CAME WITHOUT ANY WARNING. I CHECKED THE INTERNET TO SEE IF ANY ONE ELSE HAD THIS PROBLEM AND FOUND MANY. IT SEEMS THAT SO MAY THAT GATES BELT COMPANY DESIGNED A BELT PACKAGE TO SOLVE THIS PROBLEM. I PURCHASE THIS REPAIR PACKAGE AND SEEMS TO BE WORKING IN THE RAIN. SHOULDN'T THIS REPAIR BEEN A RECALL BY CHRYSLER BEFORE SOMEONE GETS HURT. *TR
SERPENTINE BELT FALLS OFF WHEN DRIVEN THROUGH A PUDDLE OF WATER. THE CHRYSLER DEALERSHIP I CONTACTED INFORMED ME THAT THIS WAS TYPICAL WITH MY MAKE AND MODEL (2000 CHRYSLER TOWN AND COUNTRY). WHEN THE BELT FALLS OFF, THE VAN LOSES POWER STEERING AND IS VERY DIFFICULT TO CONTROL. *TR
MY SERPENTINE BELT HAS COME OFF 4 TIMES. I HAVE INFORMED THE DEALER OF THIS PROBLEM DURING WARRANTY TIME PERIOD AND NONWARRANTLY TIME PERIOD. THE DEALER AND OTHER MECHANICS KEEP CHARGING ME TO TEMPORARILY FIX A MANUFACTURER "RECALL" PROBLEM. MY WIFE DRIVES THE VAN, NORMALLY WITH CHILDREN WITH HER. THIS IS VERY DANGEROUS AND NEEDS TO BE CORRECTED IMMEDIATELY. THIS IS A VERY COMMON PROBLEM FOR THIS TYPE OF VEHICLE. *TR
TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE UNDERHOOD STRUT TOWER IS RUSTED. THE DEALER ADVISED HER NOT TO DRIVE THE VEHICLE IN THAT CONDITION BECAUSE A CRASH COULD OCCUR. THE MANUFACTURER HAS A KIT TO CORRECT THE DEFECT; HOWEVER, THEY WILL NOT PROVIDE ASSISTANCE WITH THE LABOR COSTS. THE CURRENT MILEAGE WAS 109,000 AND FAILURE MILEAGE WAS 96,000.
IT IS A WELL KNOWN PROBLEM WITH CHRYSLER MINIVANS - WHENEVER THERE IS A HEAVY RAIN AND THE WATER PUDDLES IN THE STREET, THE SERPENTINE BELT SLIPS OFF AND ALL POWER TO THE VEHICLE IS LOST. THIS HAS HAPPENED TO ME MULTIPLE TIMES. I HAVE SPOKEN TO MY LOCAL MECHANIC ABOUT THIS PROBLEM AND HE STATED THAT THIS HAPPENS TO ALL CHRYSLER MINIVANS (DODGE AND PONTIAC MINIVANS AS WELL) AND HAS OCCURRED SINCE THEY STARTED MAKING MINIVANS. EVERY TIME THERE IS A HEAVY DOWNPOUR HE HAS A LOT FULL OF CHRSLER VANS THAT NEED THEIR BELT PUT BACK ON. I CALLED MY LOCAL CHRYSLER DEALER IN URBANA, IL AND SPOKE TO THE SERVICE REPRESENTATIVE. SHE TOLD ME THAT THEY ARE FULLY AWARE OF THE PROBLEM BECAUSE TWO OF THEIR OWN SERVICE VANS ARE OUT OF COMMISSION DUE TO THE RECENT RAIN. SHE AGREED THAT EVERY TIME IT RAINS HEAVILY, THE BELTS COME OFF THESE VANS. I CALLED CHRYSLER AUTOMOTIVE AND SPOKE TO A CUSTOMER SERVICE REP. ABOUT THE PROBLEM. SHE CHECKED AND TOLD ME THAT CHRYSLER WILL NOT DO ANYTHING ABOUT THIS BECAUSE IT IS A KNOWN PROBLEM AND BECAUSE THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION HAS NOT ISSUED A RECALL. SINCE CHRYSLER WILL NOT ADDRESS THIS KNOWN PROBLEM UNTIL NHTSA ISSUES A RECALL, PLEASE ISSUE A RECALL. WHAT COULD BE MORE DANGEROUS THAN FOR PEOPLE TO LOSE POWER WHILE DRIVING ON CROWDED ROADWAYS AND INTERSTATE? *TR
THE SERPENTINE BELT ON MY 2000 CHRYSLER TOWN AND COUNTRY SLIPS OFF WHEN I DRIVE THROUGH PUDDLES RESULTING IN LOSS OF POWER STEERING, COOLING AND ELECTRICAL. THIS EVENT STRANDS US WHERE EVER WE HAPPEN TO BE. *TR
VEHICLE MAKING LOUD WHISTLING NOISE, TWO DEALERS UNABLE TO LOCATE SOUND. WHILE TRANSMISSION WAS OUT FOR ANOTHER REPAIR, DISCOVERED THE EXHAUST CROSSOVER PIPE IS CRACKED. THIS IS A $550.00 DEALER ITEM ONLY PART. DEALER STATES COMMON PROBLEM, PART IS OFTEN REPLACED. I HAVE TO PAY $550.00 PLUS LABOR TO REPLACE THIS PART. *JB
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