RoadVitals

2000 Chrysler Town And Country Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
306
Latest Nov 8, 2018
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
42

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2000 Chrysler Town And Country, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

53
reports

From owner reports, verbatim

STALLS WHEN DRIVING, WILL NOT START, STALLS WHILE WARMING UP.

NHTSA ID 11057487 · filed Dec 29, 2017

ENGINE SUDDENLY STALLS WHILE VAN IN MOTION. LOSING POWER STEERING AND POWER BRAKING. ONCE VAN COASTS TO A STOP, RESTART WITH NO ISSUES. NORMALLY OCCURS AFTER VAN SITS OVERNIGHT AND ENGINE ISN'T WARMED UP AS YET.

NHTSA ID 10894004 · filed Aug 8, 2016
All 53 reports naming engine

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

47
reports

From owner reports, verbatim

AT 69800 MILES THE TRANSMISSION WOULD SHUDDER BETWEEN 35 AND 45 MPH. AT FIRST THIS HAPPENED FAIRLY INFREQUENTLY. IT KEPT HAPPENING MORE AND MORE OFTEN. NOW AT 74500 MILES IT OCCURS EVERY TIME WE USE THE VAN. *JB

NHTSA ID 10166100 · filed Aug 21, 2006

COMPLAINT INVOLVES A 2000 CHRYSLER TOWN & COUNTRY LTD AWD MINVAN 3.8L ENGINE. DURING ITS ANNUAL SAFETY INSPECTION, MY MECHANIC DISCOVERED THE FLYWHEEL WAS CRACKED. I HAD BROUGHT THE VEHICLE IN TO A) HAVE IT INSPECTED B) CHECK A METALLIC NOISE THE ENGINE HAD WHEN THE A/C WAS ON. VEHICLE PASSED THE SAFETY INSPECTION, HOWEVER HE INFORMED ME THE FLYWHEEL WAS CRACKED AND SHOULD NOT BE DRIVEN UNTIL FIXED. IT WAS MY UNDERSTANDING THAT IF IT FAILED COMPLETELY IT COULD CAUSE AN EXPLOSION WITH THE TRANSMISSION CASE BEING BLOWN APART - NOT A GOOD THING WHEN THIS VEHICLE IS USED PRIMARILY BY MY WIFE WITH OUR CHILDREN AS THE MAIN CARGO. I HAD THE VEHICLE REPAIRED WHICH COST APPROXIAMATELY $560. *JB

NHTSA ID 10164360 · filed Aug 3, 2006
All 47 reports naming transmission

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

32
reports

From owner reports, verbatim

I WAS DRIVING IN TRAFFIC AND TRIED TO STOP APPLIED BRAKES AND THE PEDAL WENT DOWN TO THE FLOOR. I HAD TO VEER TO THE RIGHT TO PREVENT HITTING CAR IN FRONT OF ME. THIS HAPPENED WITH MY DAUGHTER DRIVING SEVERAL TIMES BEFORE AND SHE DID NOT TELL US. WE PUT NEW BRAKES ON THE CAR AND STILL HAVE THE PROBLEM. *TR

NHTSA ID 10497650 · filed Feb 10, 2013

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT SHE WAS DRIVING WHEN SHE NOTICED THAT THE BRAKE LIGHTS SUDDENLY ILLUMINATED. THE NEXT DAY, THE CONTACT WAS DRIVING INTO A REPAIR SHOP WHEN SHE ATTEMPTED TO STOP AT A TRAFFIC SIGN BUT THE BRAKES FAILED. SHE WAS ABLE TO DETOUR AND DRIVE THE VEHICLE TO HER RESIDENCE. A MECHANIC INSPECTED THE VEHICLE; AND STATED THAT A BRAKE LINE RUPTURED WHICH CAUSED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER WHO ADVISED HER TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 54,000.

NHTSA ID 10352823 · filed Aug 30, 2010
All 32 reports naming brakes

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

30
reports

From owner reports, verbatim

CRUSE CONT DOES NOT WORK HORN NOT WORKING AND AIR BAG LIGHT IS ON. ALL OF THEM WORKED OFF AND ON FOR A TIME BUT NOT NOW06

NHTSA ID 11150178 · filed Nov 8, 2018

IN FRONT END COLLISION WITH A POLE ON A CITY STREET -PASSENGER AIRBAG DEPLOYED, DRIVER AIRBAG DID NOT DEPLOY

NHTSA ID 11096589 · filed May 17, 2018
All 30 reports naming airbags

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

25
reports

From owner reports, verbatim

ONCE AFTER HITTING WATER PUDDLE AND THEN WHILE DRIVING IN RAIN, BELT SLIPS OFF PULLEYS AND STEERING LOSES POWER. THEN BATTERY DIES QUICKLY WHILE FLASHERS ARE ON. VERY DANGEROUS ON THE SIDE OF THE ROAD IN RAIN!

NHTSA ID 10882566 · filed Jul 5, 2016

WHILE MY WIFE WAS PULLING INTO A DRIVEWAY SHE DROVE THRU A SMALL PUDDLE AND THE WATER SPLASHED UP ON THE IDLER PULLEY AND CAUSED THE BELT TO SLIP. THIS IN TURN CAUSED THE VEHICLE TO LOSE POWER STEERING. SHE ENDED UP IN THE YARD INSTEAD OF THE DRIVEWAY. I HAVE BEEN IN QUALITY SINCE 1985 AND I AM CURRENTLY A QUALITY MANAGER SO I AM REALLY SURPRISED WITH CHRYSLERS' LACK OF CONCERN WITH THIS DESIGN PROBLEM. I AM REALLY DISAPPOINTED WITH CHRYSLER AND THE NHTSA FOR NOT DOING SOMETHING ABOUT THIS ISSUE. MAYBE IT IS TIME TO LET SOME OF THE NATIONAL INVESTIGATIVE TV SHOWS KNOW ABOUT THE PROBLEM. *TR

NHTSA ID 10526453 · filed Jul 23, 2013
All 25 reports naming steering

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

25
reports

From owner reports, verbatim

MY CHRYSLER TOWN&COUNTRY WITH 3.8 ENG.BELT HAS COME OFF WHEN DRIVING IN HEAVY RAIN 4 TIMES. LOSING POWERSTEERING AND CAUSING ENGINE TO QUICKLY TO OVERHEAT. DEALERS HAVE NO FIX FOR THIS PROBLEM. THIS ALMOST CAUSED ME TO DAMAGE MY CAR AND POSSIBLY OTHERS SINCE IT CAME WITHOUT ANY WARNING. I CHECKED THE INTERNET TO SEE IF ANY ONE ELSE HAD THIS PROBLEM AND FOUND MANY. IT SEEMS THAT SO MAY THAT GATES BELT COMPANY DESIGNED A BELT PACKAGE TO SOLVE THIS PROBLEM. I PURCHASE THIS REPAIR PACKAGE AND SEEMS TO BE WORKING IN THE RAIN. SHOULDN'T THIS REPAIR BEEN A RECALL BY CHRYSLER BEFORE SOMEONE GETS HURT. *TR

NHTSA ID 10241983 · filed Sep 12, 2008

IN 2005 A RECALL WAS ISSUED FOR THE FRONT SEAT HEATING ELEMENTS. THE CAR WAS BROUGHT INTO BRANDOW CHRYSLER AND THE ELEMENTS WERE SUPPOSEDLY CHANGED. 9/30/07 THE REPLACEMENT ELEMENTS FAILED AND THE DRIVER FRONT SEAT CAUGHT FIRE. THE CAR WAS TOWED TO BRANDOW CHRYSLER AND THE HEATING ELEMENTS WERE REPLACED AGAIN. CHRYSLER HAS DENIED ANY RESPONSIBILITY. I WILL NOT PUT ANYONE BACK INTO THAT CAR. *TR

NHTSA ID 10207342 · filed Oct 29, 2007
All 25 reports naming heating & air conditioning

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

25
reports

From owner reports, verbatim

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. WE OWN BOTH VEHICLES, AND BOTH HAVE EXPERIENCED THIS PROBLEM. THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT. THANK YOU FOR YOUR TIME AND CONSIDERATION.

NHTSA ID 11120856 · filed Aug 18, 2018

STALLS WHEN DRIVING, WILL NOT START, STALLS WHILE WARMING UP.

NHTSA ID 11057487 · filed Dec 29, 2017
All 25 reports naming electrical

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

22
reports

From owner reports, verbatim

RUSTED LEFT STRUT TOWER CAP ON A CHRYSLER 2000 TOWN AND COUNTRY. THIS IS A COMMON PROBLEM WITH THE VAN JUST CHECK THE BLOGS ON A COMPUTER OR CALL AN AUTO REPAIR SHOP. THIS IS A DANGEROUS PROBLEM I'M TOLD IF THE PROBLEM WAS NOT DISCOVERED IT'S POSSIBLE THE STRUT COULD FORCE THROUGH THE RUSTED TOWER TOP CAUSING THE DRIVER TO LOSE CONTROL OF THE STEERING. THE REPAIR WILL COST ME $300.00 TO $400.00 DOLLARS. THIS IS AN OBVIOUS BAD DESIGN THAT NEEDS TO BE RECALLED BY CHRYSLER BEFORE PEOPLE LOSE THEIR LIVES.CONSUMERS PURCHASE AUTOS IN GOOD FAITH THAT THEY WILL BE SAFE AND THAT WE WILL NOT HAVE TO BE FINANCIALLY PENALIZED FOR BAD DESIGNS. *TR

NHTSA ID 10404124 · filed Jun 2, 2011

CHRYSLER 2000 TOWN AND COUNTRY STRUT TOWER RUST. DRIVERS SIDE OF STRUT TOWER RUSTED SO BAD THAT THE STRUT IS GOING TO RIP THROUGH THE TOP OF THE RUSTED TOWER. THIS IS A COMMON SAFETY ISSUE PROBLEM THAT SHOULD BE COVERED UNDER A CALL BACK SAFETY ISSUE. MY VAN IS PARKED IN MY GARAGE WHEN NOT IN USE, SO MY VAN HAS LITTLE EXPOSURE TO THE HARSH WEATHER ELEMENTS. WE KEEP OUR VAN WASHED AND WAXED OIL CHANGED EVERY 2000 MILES SO THE VAN IS KEPT MECHANICALLY AND COSMETICALLY IN GOOD REPAIR. THIS IS DEFINITELY A DESIGN FLAW THAT CHRYSLER WILL NOT STAND BEHIND. WHY WOULD ANYONE WANT TO PURCHASE AN AMERICAN VEHICLE? WITH ALL OF OUR TECHNOLOGY WE PRODUCE FLAWED DESIGNED VEHICLES. I WILL NOT GET INTO CHEVY SILVERADO STEERING COLUMN BANGING AND TRANSFER CASE PUMP RUB. I WILL NO LONGER PURCHASE AMERICAN FLAWED TECHNOLOGY VEHICLES. SHAME ON THE AMERICAN AUTO INDUSTRY FOR RIPPING OF CONSUMERS THAT DON'T HAVE THE MONEY WASTE ON REPAIRING THE ONGOING FLAWS. *TR

NHTSA ID 10403986 · filed Jun 1, 2011
All 22 reports naming body & structure

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

22
reports

From owner reports, verbatim

I HAVE NOT DRIVEN THE VAN ANYWHERE, IT HAS BEEN SITTING FOR 2 YEARS AND THE STRUT TOWERS ARE RUSTING OUT AT THE TOP.

NHTSA ID 10734460 · filed Jul 16, 2015

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THE DRIVER STRUT MOUNT WAS COMPLETELY CORRODED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN VERIFIED THE FAILURE AND STATED THAT THE STRUTS NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 177,000. *TR

NHTSA ID 10502357 · filed Mar 11, 2013
All 22 reports naming suspension

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

13
reports

From owner reports, verbatim

THIS LETTER IS REGARDING A MANUFACTURER DEFECT IN THE 2000 PLYMOUTH GRAND VOYAGER AND 2000 CHRYSLER TOWN AND COUNTRY VANS. WE OWN BOTH VEHICLES, AND BOTH HAVE EXPERIENCED THIS PROBLEM. THERE IS AN ISSUE WITH THE VEHICLES IN WET WEATHER. WHEN IT RAINS AND THE DRIVER GOES THROUGH WATER, THE VEHICLES SHUT THEMSELVES DOWN COMPLETELY. LIGHTS TURN OFF, POWER STEERING IS ARRESTED, AND THE DRIVER HAS TO COAST TO A STOP. THIS HAS HAPPENED SEVERAL TIMES TO MY PARENTS, AND MORE THAN ONCE, THEY HAVE HAD TO SECURE THE SERVICES OF A TOWING COMPANY TO GET THE VEHICLE(S) HOME OR TO A REPAIR SHOP. THIS HAS HAPPENED AT NIGHT ON TWO-LANE HIGHWAYS, LEAVING THEM STRANDED IN PITCH-BLACK DARKNESS. THESE ARE THE ONLY VEHICLES THAT MY PARENTS HAVE TO DRIVE TO AND FROM WORK, WHICH IS AN HOUR AND A HALF AWAY FROM HOME. MY FATHER HAS VISITED THE CHRYSLER-DODGE DEALERSHIP SEVERAL TIMES, AND THEY TOLD HIM THAT THIS IS A LARGE-SCALE PROBLEM WITH THESE PARTICULAR MODELS OF VANS. THEY ARE WELL AWARE OF THE ISSUE, BUT THERE HAS NOT BEEN A FULL-SCALE RECALL ON THE VEHICLES. THERE IS A KIT TO FIX THE PROBLEM. THE KIT IS OVER $300, AND THE ONUS IS ON THE CONSUMER TO PURCHASE THE KIT AND HAVE IT INSTALLED. MY DAD SPENT OVER $700 TO HAVE THE KIT INSTALLED ON BOTH VANS. THIS MANUFACTURER DEFECT IS DANGEROUS NOT ONLY TO THE DRIVERS OF THE VEHICLES, BUT TO OTHER MOTORISTS. PLEASE CONSIDER DOING A NATIONAL RECALL FOR THIS FACTORY DEFECT. THANK YOU FOR YOUR TIME AND CONSIDERATION.

NHTSA ID 11120856 · filed Aug 18, 2018

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT THERE WAS A FUEL LEAK. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER 00V268000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 192,000.

NHTSA ID 10565009 · filed Feb 19, 2014
All 13 reports naming fuel system

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

13
reports

From owner reports, verbatim

CRUSE CONT DOES NOT WORK HORN NOT WORKING AND AIR BAG LIGHT IS ON. ALL OF THEM WORKED OFF AND ON FOR A TIME BUT NOT NOW06

NHTSA ID 11150178 · filed Nov 8, 2018

MY SPEEDOMETER DOESN'T READ CORRECTLY. IT INDICATES THAT I AM DRIVING SLOWER THAN REALITY BY ABOUT 15MPH.

NHTSA ID 10991322 · filed May 24, 2017
All 13 reports naming driver assistance

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

13
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HITCH ON THE VEHICLE WAS PARTIALLY FRACTURED AND HE WAS CONCERNED THAT THE HITCH COULD BECOME COMPLETELY DETACHED ANY MOMENT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 10E034000 (EQUIPMENT) BUT WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS NOT AVAILABLE.

NHTSA ID 10546630 · filed Oct 3, 2013

WHILE DRIVING CHRYSLER T&C FRONT RIGHT WHEEL SHOOK, THEN CAME OFF. BOLTS SHAVED OFF. I SEE MANY OTHER COMPLAINTS OF THIS, SO THERE IS CLEARLY AN ISSUE HERE. I FEEL SO FORTUNATE THAT I WAS ONLY DRIVING 15 MPH ON A SIDE STREET AND WAS NOT CROSSING A BUSY HIGHWAY WHEN THIS INCIDENT OCCURRED! *TR

NHTSA ID 10403620 · filed May 28, 2011
All 13 reports naming other / unspecified

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

12
reports

From owner reports, verbatim

I AM ON MY THIRD POWER WINDOW CABLE AND MOTOR. ALL THREE ON THE PASSENGER SIDE. *TR

NHTSA ID 10424577 · filed Sep 10, 2011

AFTER SEVERAL MONTHS OF PROBLEMS WITH MY POWER SEAT MEMORY SYSTEM(MY SEATS WOULD SWITCH TO A SETTING THAT WAS NOT PROGRAMMED BY MYSELF), I CONTACTED MY DEALER AND ADVISED THEM OF MY SITUATION. THIS UNWANTED ADJUSTMENT COULD BE REPLICATED BY PRESSING THE UNLOCK BUTTON ON MY FOB. I BEGAN UNLOCKING MY VAN WITH MY KEY. I ADVISED MY DEALER AGAIN. THIS PAST JUNE, WHILE OPERATING MY VAN ONTO A FREEWAY, THE SEAT BEGAN TO CHANGE POSITIONS AND THE MIRRORS READJUSTED. MY CHILDREN AND A FAMILY FRIEND OBSERVED THIS ACTION AS IT OCCURRED. I GRABBED HOLD OF THE WHEEL AND READJUSTED ALL OF THE ABOVE MENTIONED ITEMS WHILE STILL MAINTAINING CONTROL. THIS PROCESS HAS RECURRED ON AT LEAST FIVE OCCASIONS. UPON RETURN FROM OUR VACATION, I NOTIFIED THE DEALER AND MADE AN APPOINTMENT. AFTER SEVERAL HOURS AT THE DEALERSHIP, THEY STATED THAT MY OPTIONS WERE TO DISCONNECT THE AUTO-SETTING OR RETURN THE VEHICLE WHEN A PARTICULAR COMPUTER WAS RETURNED TO THEM. MY VISIT COST ME SEVERAL HOURS AND A BILL OF OVER $98.00. CURRENTLY I AM ABLE TO MANUALLY ADJUST THE SEAT AND MIRROR. *NM

NHTSA ID 10171706 · filed Oct 24, 2006
All 12 reports naming visibility

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

11
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A GRACO NAUTILUS SAFETY SEAT, MODEL NUMBER 1878678JJ, AND MANUFACTURED JULY 15, 2014. THE CHILD SEAT WAS BEING UTILIZED IN A 2000 CHRYSLER TOWN AND COUNTRY BY THE LATCH SYSTEM. THE CONTACT STATED THAT WHILE THE SEAT WAS SECURED IN THE VEHICLE, THE SEAT BEGAN TO MOVE LIBERALLY AND CAUSED THE LATCHES TO BECOME LOOSE WITHOUT MUCH EFFORT. THE CONTACT WAS CONCERNED WITH HOW EASILY THE LATCHES BECAME UNSECURED. THE MANUFACTURER WAS NOT CONTACTED. (RELATED VEHICLE INFORMATION: MODEL YEAR=2000, MAKE=CHRYSLER, MODEL=TOWN AND COUNTRY)

NHTSA ID 10663998 · filed Dec 12, 2014

THIS VEHICLE HAS FLAWED SEATBELTS. IT UNHOOKED DURING THE CRASH AND FLEW IN THE AIR, LANDED IN THE SQUAREPANTS FAMILY YARD THEN CAME BACK UP AND LANDED ON A 1995 PLYMOUTH MAGIC WAGON THAT ROLLED AWAY AT PRINCIPAL BROWN'S HOUSE. *TR

NHTSA ID 10564888 · filed Feb 18, 2014
All 11 reports naming seat belts

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

11
reports

From owner reports, verbatim

THE HEATED SEATS IN CHRYSLER TOWN & COUNTRY GOT SO HOT THAT IT BURNT MY JACKET. *TR

NHTSA ID 10251785 · filed Dec 15, 2008

EXTERIOR HANDLE ON REAR SLIDING DOOS BREAK EASILY. MY DAUGHTER IN LAW PULED ONE SIDE TO OEN AND IT BROE OFF. MY 5 YEAR OLD GRANDSON PULED ON THE HANDLE ON THE OTHER SIDE LATER AND IT TO PROKE OF. THE COST OF THE NEW HANDLE IS 166.00. I APPEARS THE THE QUALITY OF MATERIAL IS OF A POOR QUAILTY AND THE PRICE FOR A NEW ONE IS OUTRAGEOUS.

NHTSA ID 10185400 · filed Mar 17, 2007
All 11 reports naming interior & seats

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

7
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER TAIL LAMP ASSEMBLY FAILED TWICE. THE CONTACT STATED THAT THE MEETING POINT OF THE BULB SOCKET AND BRAKE LIGHTS WERE MELTING INTO THE PLASTIC. THE VEHICLE WAS REPAIRED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 125,000. UPDATED 11/16/10*BF THE CONSUMER STATED THE BULB INSERTED INTO A BAYONET TYPE BASE. THE BASE WAS INSERTED INTO THE LAMP ASSEMBLY. THE MATTING CONTACT ON THE LAMP ASSEMBLY OVERHEATED AND MELTED INTO THE PLASTIC BASE OF THE LAMP. THE CONTACTS WERE SPIRAL METALLIC STRIPS THAT NORMALLY RESIDE ON THE SURFACE PLASTIC MATERIAL. UPDATED 11/24/10

NHTSA ID 10349553 · filed Aug 16, 2010

TL* - THE CONTACT HAS A 2000 CHRYSLER TOWN AND COUNTRY AND STATED THAT THE PLASTIC HEADLIGHT COVER TURNED GRAY AND CLOUDY. THIS INTERFERED WITH THE AMOUNT OF ILLUMINATION IT DISPLAYED. THE DEALERSHIP STATED THAT THEY HAVE HAD NUMEROUS COMPLAINTS REGARDING THE SAME PROBLEM, BUT UNFORTUNATELY THEY COULD NOT COVER THE REPAIR COST UNTIL THE MANUFACTURER SET UP A RECALL. *AK UPDATED 1/26/2007 - *NM

NHTSA ID 10177843 · filed Jan 5, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

6
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE WAS SHUT OFF WHEN A CHILD WAS ABLE TO MOVE THE GEAR SHIFTER INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL, WHILE THE CONTACT WAS STANDING IN THE EXTERIOR OF THE VEHICLE . THE VEHICLE BEGAN TO ROLL AWAY. THE CONTACT WAS ABLE TO ENTER THE VEHICLE WHILE IT WAS IN MOTION AND PLACED THE VEHICLE INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 152,000.

NHTSA ID 10426460 · filed Sep 20, 2011

THE VEHICLE STARTED MAKING A LOUD BANGING NOISE AT IDLE WHEN THE AC WAS ON. NUMEROUS ONGOING PROBLEMS WITH AC SINCE VEHICLE WAS NEW. ASSUMED THE AC COMPRESSOR WAS BAD AGAIN, AND DID NOT USE AC. PROBLEM TURNED OUT TO BE A CRACKED DRIVE PLATE (TORQUE PLATE, FLYWHEEL). VEHICLE BECAME INOPERATIVE. LOCAL CHRYSLER DEALER STATED KNOWN PROBLEM, RECENTLY FIXED THREE WITH IDENTICAL PROBLEM. $125.00 PART PLUS LABOR TO REMOVE TRANSAXLE AND REPLACE DRIVE PLATE. *JB

NHTSA ID 10205532 · filed Oct 12, 2007

Too few reports in this category for a page of its own — they appear in the full complaint list.

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

4
reports

From owner reports, verbatim

HANKOOK P215/65R16 96T TIRE BLOW OUT ON A 2000 CHRYSLER TOWN & COUNTRY. TIRE WAS IN GOOD CONDITION, NO DRY ROT LOCATED ON REAR LEFT SIDE. HAVE PHOTOS AVAILABLE SHOWING BLOWOUT, CONDITION OF TIRE, ALMOST A PERFECT CUT FROM RIM TO RIM. CAUSED DAMAGE TO FUEL FILLER NECK AND FILL PORT AS WELL AS DAMAGE TO REAR DRIVER'S SIDE FENDER AND SURFICAL DAMAGE FROM TREAD OF TIRE. *TR

NHTSA ID 10394046 · filed Apr 2, 2011

TL*THE CONTACT OWNS A 2000 CHRYSLER TOWN AND COUNTRY. THE VEHICLE HAS SIGMA REGENT TIRES, SIZE 215/65/R16 (NA). WHILE DRIVING APPROXIMATELY 70 MPH, THE FRONT DRIVER'S SIDE TIRE BLEW OUT WITHOUT WARNING. SEVERAL WEEKS LATER, THE REAR PASSENGER TREAD SEPARATED FROM THE TIRE. THE CONTACT REPLACED ALL FOUR TIRES. THE MANUFACTURER WOULD NOT ASSIST. THE FAILURE MILEAGE WAS 110,000 AND CURRENT MILEAGE WAS 112,000.

NHTSA ID 10277151 · filed Jul 17, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .