THE HEATED SEATS IN CHRYSLER TOWN & COUNTRY GOT SO HOT THAT IT BURNT MY JACKET. *TR
- NHTSA ID
- 10251785
- Incident
- Dec 13, 2008
Owner-reported complaints naming the interior system, filed with NHTSA
Data refreshed
Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2000 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 11 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
THE HEATED SEATS IN CHRYSLER TOWN & COUNTRY GOT SO HOT THAT IT BURNT MY JACKET. *TR
EXTERIOR HANDLE ON REAR SLIDING DOOS BREAK EASILY. MY DAUGHTER IN LAW PULED ONE SIDE TO OEN AND IT BROE OFF. MY 5 YEAR OLD GRANDSON PULED ON THE HANDLE ON THE OTHER SIDE LATER AND IT TO PROKE OF. THE COST OF THE NEW HANDLE IS 166.00. I APPEARS THE THE QUALITY OF MATERIAL IS OF A POOR QUAILTY AND THE PRICE FOR A NEW ONE IS OUTRAGEOUS.
AFTER SEVERAL MONTHS OF PROBLEMS WITH MY POWER SEAT MEMORY SYSTEM(MY SEATS WOULD SWITCH TO A SETTING THAT WAS NOT PROGRAMMED BY MYSELF), I CONTACTED MY DEALER AND ADVISED THEM OF MY SITUATION. THIS UNWANTED ADJUSTMENT COULD BE REPLICATED BY PRESSING THE UNLOCK BUTTON ON MY FOB. I BEGAN UNLOCKING MY VAN WITH MY KEY. I ADVISED MY DEALER AGAIN. THIS PAST JUNE, WHILE OPERATING MY VAN ONTO A FREEWAY, THE SEAT BEGAN TO CHANGE POSITIONS AND THE MIRRORS READJUSTED. MY CHILDREN AND A FAMILY FRIEND OBSERVED THIS ACTION AS IT OCCURRED. I GRABBED HOLD OF THE WHEEL AND READJUSTED ALL OF THE ABOVE MENTIONED ITEMS WHILE STILL MAINTAINING CONTROL. THIS PROCESS HAS RECURRED ON AT LEAST FIVE OCCASIONS. UPON RETURN FROM OUR VACATION, I NOTIFIED THE DEALER AND MADE AN APPOINTMENT. AFTER SEVERAL HOURS AT THE DEALERSHIP, THEY STATED THAT MY OPTIONS WERE TO DISCONNECT THE AUTO-SETTING OR RETURN THE VEHICLE WHEN A PARTICULAR COMPUTER WAS RETURNED TO THEM. MY VISIT COST ME SEVERAL HOURS AND A BILL OF OVER $98.00. CURRENTLY I AM ABLE TO MANUALLY ADJUST THE SEAT AND MIRROR. *NM
WE OWN A 2000 CHRYSLER TOWN AND COUNTRY LIMITED MINIVAN. THE MIDDLE ROW OF SEATS ARE REMOVABLE. FROM TIME TO TIME, WE REMOVE AND REINSTALL THE SEATS PER THE DIRECTIONS IN THE MANUAL. AFTER EACH TIME WE REINSTALL THE SEAT, WE ENSURE THAT THE SEAT IS SECURE BY MAKING SURE IT CAN'T DISENGAGE. DESPITE THIS, THE MIDDLE SEATS PERIODICALLY DISENGAGES SPONTANEOUSLY, POPS OUT, AND TIPS FORWARD OR BACKWARD WITH OUR CHILD IN IT. WHEN THIS HAPPENS, WE STOP THE CAR, PULL OVER, AND PUT THE KID IN A DIFFERENT SEAT. THEN WE REINSTALL THE SEAT WHEN WE ARE AT SAFER SPOT. WE TEST AGAIN TO MAKE SURE THE INSTALLATION IS SECURE AND CONTINUE DRIVING. THEN, A FEW WEEKS OR MONTHS LATER, THE SEAT POPS OUT AGAIN. THE MOST RECENT SUCH INCIDENT IS DATED BELOW. *JB
I JUST READ ABOUT THE SEATBELT CONCERNS, AND I WOULD LIKE TO HELP GET THE BELTS RECALLED. I HAVE TWO CHILDREN AND HAVE NOT HAD AN INCIDENT AND WOULD LIKE TO PREVENT ONE ALSO. *AK
WHILE DRIVING AT 65 MPH AND WITH NO WARNING, THE AUTOMATIC TRANSMISSION FAILED. THE DEALER STATED THAT THE VEHICLE WAS ONLY COVERED UP TO 36000 MILES. *AK THE VEHICLE LURCHED FORWARD, SCREECHED AND THE TRANSMISSION HAD GONE OUT. ALSO, THE FRONT SEAT ADJUSTMENT MOTOR STOPPED WORKING IN THE UP AND DOWN POSITION. *SCC THE DRIVER AND PASSENGER WINDOW MOTORS, AC COMPRESSOR,AND THE AUTOMATIC TAILGATE CLOSE LATCH ALL HAD TO BE REPLACED. *JB
VAN SIDE POWER SLIDING DOOR DEPRESSED, CLOSING BUTTON AND SLIDING DOOR CLOSED, SMASHING CONSUMER'S FINGERS. *AK
ABOUT A WEEK AFTER WE PICKED UP THE NEW VEHICLE THE ENTIRE REAR LIFTGATE HANDLE ASSEMBLY FELL APART INSIDE THE DOOR. CONSEQUENTLY IT WOULDN'T OPEN AND HAD TO BE TAKEN BACK TO THE DEALERSHIP. CHRISLER REPAIRED THE REAR ENTRY MECHANISM BUT THEN THE DEALERSHIP, IN ITS HASTY REPAIR, STRIPPED OUT ALL OF THE SCREWS THAT HOLD THE REAR LIFTGATE MOLDING IN PLACE SO THEY ALL FELL OUT. FEARING MORE DAMAGE WOULD BE CAUSED BY THE DEALERSHIP IN ANOTHER REPAIR I REPLACED THE SCREWS WITH LARGER SHEET METAL SCREWS WHICH LOOK DUMB.
WHILE DRIVING CONSUMER STARTED SMELLING BURNING OF WIRERS. SMELL WAS COMING FROM UNDER DRIVER'S SEAT. DEALER NOTIFIED. PH..
WHILE TRAVELING DOORS OPENED ON THEIR OWN. *AK
WHILE DRIVING AND COMING TO A SUDDEN STOP REAR DRIVER'S SIDE SEAT, WHICH COULD BE UNLATCHED AND TAKEN OUT BUT IN THIS CASE WAS LATCHED, MOVED FORWARD, HITTING FRONT DRIVER'S SEAT. USUALLY THEIR CHILD WOULD BE SITTING IN THAT SEAT. THIS MIGHT HAVE CAUSED INJURIES. DEALER SAID THERE WAS NO PROBLEM WITH SEAT LATCH SYSTEM. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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