So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop
- NHTSA ID
- 11640727
- Incident
- Dec 15, 2024
Owner-reported complaints naming the engine system, filed with NHTSA
Data refreshed
Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components. Every record below is an owner-reported complaint about the 2010 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 327 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 327, in the owner's own words
So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop
The contact owns a 2010 Chrysler Town and Country. The contact stated that the check engine warning light was illuminated. Additionally, the contact stated while driving 20-25 MPH, the vehicle lost motive power. The contact was able to pull to the side of the road. The contact was able to restart the vehicle and continue driving. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 217,000.
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at various speeds, the vehicle shut off unintendedly. The driver was able to restart the vehicle. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who stated that the failure was due to the electrical system. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 11V139000 (Electrical System). The manufacturer was notified about the failure, but no assistance was provided. The failure mileage was approximately 130,000.
The contact owns a 2010 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the vehicle stalled. The contact stated no warning light was illuminated. The contact stated that the failure was intermittent but had started occurring more frequently and the vehicle would stall at various speeds. The contact had taken the vehicle to an independent mechanic who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 171,000.
While driving lost all power to vehicle. Lights, power steering etc. Able to shift into neutral and restart. This has occurred a few times. Very dangerous at night with no lights.
The contact owns a 2010 Chrysler Town and Country. The contact stated while driving 30 MPH, the vehicle lost motive power and stalled. The contact pulled over to the side of the road and restarted the vehicle however, the failure recurred. Several unknown warning lights were illuminated. The vehicle had not been diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 213,000.
While driving at posted limits, the van will shut off without warning. This has happened 5 times. We have been fortunate that no cars have been following close behind, so we have been able to pull the van off the side of the road, stop and re-start the van. I have had a dealer and another mechanic look at the ignition and attempt to trouble shoot. However, nothing is ever found. This does not happen with any consistency...it is very random.
My A/C Compressor Unit froze up. Tearing my Serpentine Belt. Causing my engine to not run at all. My Driver side window Switch wiring melted. So now my window does not function at all. My vehicle doesn't go over 40mph and no longer shifts properly. Most of my engine wiring has melted. I have replaced the MAP Sensor, but it says there is a problem with the circuit. Also says a problem with the Barometric sensor, which I have yet to find. I had to replace the water pump. My cooling fan has totally stopped working. My key sticks in the ignition. I have replaced the battery and starter. I have also replaced the ignition coil pack, Spark plugs and wires. I thought this may be the reason it was having issues starting, but it still continues. My vehicle will studder or stall out while driving. Causing it to lose power, steering. Sometimes the van just doesn't start. Or it will seem like it wants to start, but it doesn't "fire." Sounding like a starter issue, but the starter has already been replaced
While driving, the engine will shut off resulting in a loss of power steering and brakes, amongst other systems. Very hazardous. Previous models have been recalled for this same issue and I would like to report it is STILL an issue in the 2010 town & country limited.
The van's ignition switch intermittently won't fully go into the off position so I can fully turn off the car and lock the doors. Sometimes the key fob pops out when I'm driving. Sometimes I am unable to remove the key from the ignition switch and unable to turn off the engine normally. Upon getting the part number off the ignition switch and searching for a replacement to purchase, I discovered other owners experienced the same problems and a recall was done. I contacted the dealer and was shock to find out my van is not being acknowledged in the recall despite my issues experienced and articles published indicating the year, make and model of my van and a recall specific to my issue. Below are links to the articles: Car and Driver: https://www.caranddriver.com/news/a15357582/recall-switcheroo-chrysler-now-replacing-ignition-switches-on-702000-cars/ Reuters: https://www.reuters.com/article/fiat-chrysler-recall/fiat-chrysler-recalls-703000-vehicles-in-u-s-to-fix-ignition-switches-idINKBN0M304120150307 CNBC: https://www.cnbc.com/2015/03/09/fiat-chrysler-recalls-703000-vehicles-in-us-to-fix-ignition-switches.html Auto Evolution: https://www.autoevolution.com/news/chrysler-recall-on-ignition-switch-goes-from-bad-to-worse-93089.html
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the contact's residence. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 126,000.
My vehicle is stalling and dying randomly down while I am driving
While driving the whole car stopped working, everything just died. Power steering, gas, power brakes, everything. I was able to, thankfully, get to the side of the HIGHWAY, and put the car into park. I gave the car a few minutes, then it started back up again. This is not the first time this has happened, just the first time on a highway. I've taken my van to a dealership before and they can't "reproduce" the problem so they don't fix anything. Meanwhile, my life and the life of my family are in danger because I don't know if my van is going to shut down while I'm driving. There was no warning it was going to happen, the steering just goes out and you have no power.
The contact owns a 2010 Chrysler Town and Country. The contact stated that the vehicle failed to start up after multiple attempts. There were several unknown warning lights illuminated on the instrument panel. The contact had the vehicle towed to several dealers and independent mechanics where they informed him that the WIN (Wireless Ignition Node) module was defective and needed to be replaced. The dealer informed the contact that the WIN module had previously been replaced under an unknown recall; however, the failure persisted. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 82,000.
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at 25 MPH, the vehicle inadvertently lost electrical power and stalled. The anti-traction warning light illuminated. The contact veered to the side of the road. The contact stated that he turned off and restarted the vehicle and was able to continue to drive. The contact stated that the failure had been reoccurring while driving. The manufacturer was notified of the failure but provided no assistance. The vehicle was not diagnosed or repaired. The approximate failure mileage was 85,000.
The contact owns a 2010 Chrysler Town & Country. The contact stated while driving at 20 MPH, the vehicle loss motive power and stalled without warning. The contact restarted the vehicle and drove to the residence. The contact stated that the failure was intermittent. The vehicle was not diagnosed or repaired. The manufacture was made aware of the failure. The failure mileage was approximately 100,000.
Van will suddenly shut engine down resulting in loss of brakes, power steering and all other systems. Van must need to be restarted by turning key off and back to run position. Seems to happen at lower speeds and is an intermittent issue that can’t be duplicated on command. Is becoming more frequent. (3 times in 2 days most recently) Will stall in the middle of the road and unable to safely move over. Tractions control light will turn on.
Engine stops while driving. Has happened multiple times and is extremely dangerous. Have been told it is a bad TIPM which was recalled on other models, but not mine????
MY WIFE WAS DRIVING, THE VEHICLE STALLED WITHOUT WARNING. SHE WAS APPROACHIGN A STOP SIGN INTERSECTION WHEN THIS OCCURRED. ALL 3 OF MY KIDS IN THE CAR. THE ELECTRONIC STABILITY CONTROL LIGHTS CAME ON, POWER STEERING AND BRAKES WERE AFFECTED. VEHICLE WAS TURNED OFF AND RESTARTED. VERY DANGEROUS. THERE ARE MULTIPLE TRAIN CROSSINGS IN MY AREA AND MY WIFE AND I DRIVE THESE ROUTES FREQUENTLY. THIS SEEMS TO BE A COMMON CONCERN BASED ON THE COMPLAINTS AND NEEDS TO BE RESOLVED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. I URGE ANYONE WHO EXPERIENCES THIS TO REPORT IT TO THE NHTSA. I URGE THE NHTSA TO OPEN AN INVESTIGATION AND INITIATE A RECALL ON THIS MATTER WHICH COULD POTENTIALLY AFFECT THOUSANDS OF DRIVERS (VEHICLE OWNERS) AS WELL AS THE PUBLIC AT LARGE.
I was driving about 30 mph when I couldn’t accelerate or brake. The power steering also went out. I saw the traction light on. As I tried to move to the shoulder, I almost got hit. I turned the van off and then restarted it. When it started back up, no lights were on. This has done this to me every time I’ve driven it in the past 2 weeks. It is a big safety issue. I’m scared to drive it. I just recently had the fuel injector and spark plugs replaced. This did not fix the issue.
THE CAR RANDOMLY SHUTS OFF WHEN DRIVING. WE HAVE TO PUT IT IN NEUTRAL & RESTART QUICKLY TO AVOID AN ACCIDENT. IT CAN BE CITY OR HIGHWAY. ALSO, WHEN CAR IS OFF WINDOWS RANDOMLY OPEN ON THEIR OWN. MOONROOF HAS LEAKED SINCE WE PURCHASED & REAR WINDOW FLUID WON'T WORK
AS I DRIVE DOWN THE STREET AND HIT A BUMP OR UNEVEN SURFACE THE VAN SHUTS OFF AND I LOSE ALL STEERING POWER AND ELECTRICAL POWER. THIS IS VERY FRIGHTENING BECAUSE IT COULD HAPPEN IN THE MIDDLE OF A STREET OR FREEWAY GOING 60+ MILES PER HOUR.
OVER THE LAST YEAR OUR VAN HAS RANDOMLY STALLED OUT WHILE DRIVING BUT LUCKY IT HAPPENED ON SIDE ROADS WHERE WE COULD PULL OVER AND THEN RESTART IT. WE TOOK IT TO A LOCAL SHOP AND THEY COULD NOT DUPLICATE THE PROBLEM BUT TOLD US THERE WAS A RECALL BUT OUR PARTICULAR VIN WAS NOT PART OF IT. THEN ITT DIDN'T HAPPEN AGAIN FOR SEVERAL MONTHS BUT IT WAS ALSO COVID TIME SO WE WERE NOT TRAVELING NEAR AS MUCH. THEN THIS WEEK IT HAPPENED TO ME AND I WAS ABLE TO PULL OVER, TURN THE CAR OFF AND RESTART IT, REGAINING ALL FUNCTIONS. THEN YESTERDAY I WAS DRIVING WITH MY 4 CHILDREN DURING RUSH HOUR TRAFFIC GOING 40 MPH ON A VERY BUSY 4 LANE ROAD WHEN MY TRACTION CONTROL LIGHT CAME ON (LIKE IT DOES EVERYTIME THIS HAPPENS) AND I LOST POWER TO THE ENGINE, POWER BREAKS, AND POWER STEERING. I HAD NO WAY TO MOVE MY CAR OFF THE ROAD TO A SAFE SPOT AND HERE I WAS STUCK IN THE MIDDLE OF A VERY BUSY ROAD SCARED TO DEATH. THIS TIME MY CAR WOULD NOT TURN BACK ON LIKE IT HAD IN THE PAST. THAT WAS THE SCARIEST DAY OF MY ENTIRE LIFE AS I WATCHED CARS SWERVE TO AVOIDING HITTING US WITH MY PRECIOUS CARGO INSIDE. THANK GOD A POLICE OFFER GOT TO US BEFORE THE WORST COULD HAPPEN. CHRYSLER IS LUCKY BECAUSE IF SOMETHING WOULD HAVE HAPPENED THEY WOULD HAVE HAD THE LARGEST LAWSUIT ON THEIR HANDS SINCE THEY DENIED MY RECALL REQUEST. NOW MY CAR IS SITTING AT THE SHOP WAITING FOR THEM TO OPEN BACK UP IN 2 DAYS. I AM STILL SHAKING AND HAVING NIGHTMARES OF WHAT COULD HAVE HAPPENED TO MY LIFE YESTERDAY. CHRYSLER NEEDS TO ADDRESS THIS PROBLEM NOW!!!
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE TRACTION CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTATED FOR THE VEHICLE TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER NOR AN INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 165,548.
MY VEHICLE SHUTSDOWN INTERMITTENTLY RIGHT AFTER STARTING IT EITHER REMOTELY OR VIA THE KEY. THIS TENDS TO HAPPEN AFTER THE VEHICLE SITS FOR A BIT. THE TRACTION CONTROL LIGHT COMES ON AND THE CAR SHUTS DOWN - NO POWER STEERING ETC. I JUST BOUGHT THIS VEHICLE AND HAVE NOT REPLACED ANYTHING YET. A GOOGLE SEARCH INDICATES THIS IS A COMMON ISSUE. ANY HELP OR DIRECTION TO RESOLVE THE ISSUE WOULD HELP.
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