Exterior lighting
Filed Sep 18, 2023
The contact owns a 2010 Chrysler Town and Country. The contact stated that after activating the headlight switch, the headlights would blink off and on twice before turning off. The contact stated that the failure was present on both the low beam and high beam headlights, making the vehicle undrivable at night. The vehicle was taken to the local dealer who uninstalled an aftermarket remote starter and replaced a multifunction high beam selector switch; however, the failure reoccurred. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 156,577.
- NHTSA ID
- 11545168
- Incident
- Jul 1, 2023
- Mileage
- 156,577 mi
Exterior lighting
Filed Sep 28, 2022
The contact owns a 2010 Chrysler Town and Country. The contact stated that he was unable to drive the vehicle at night because to the headlights were inoperable. There were no warning lights illuminated. The contact called an unknown dealer but the vehicle was not diagnosed or repaired. The manufacturer was notified about the failure but provided no additional assistance. The vehicle was taken to an independent mechanic who informed him that the switch needed to be replaced. The vehicle was not repaired. The failure mileage was 150,000.
- NHTSA ID
- 11486930
- Incident
- Jun 1, 2022
- Mileage
- 150,000 mi
ElectricalExterior lightingPowertrain (other)
Filed Sep 26, 2022
The contact owns a 2010 Chrysler Town and Country. The contact stated that while operating the vehicle, the headlights would randomly turn off, creating a visibility hazard for the driver. When the failure occurred, the headlights could not be reactivated. Additionally, the braking system would randomly malfunction causing an extended stopping distance. The vehicle was taken to the local mechanic who diagnosed that the TIPM was faulty and needed to be replaced. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure but no assistance was offered. Previously while driving at various speeds the vehicle had experienced jerking and shaking. The vehicle was taken to the local mechanic who replaced the transmission. The failure mileage was 151,000.
- NHTSA ID
- 11486466
- Incident
- Jul 26, 2021
- Mileage
- 151,000 mi
Exterior lighting
Filed Dec 13, 2021
The contact owns a 2010 Chrysler Town and Country. The contact stated that while driving at an undisclosed speed, the headlights intermittently failed to operate as needed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
- NHTSA ID
- 11443680
- Incident
- Jun 1, 2021
- Mileage
- 150,000 mi
Exterior lighting
Filed Nov 22, 2021
Several weeks ago while driving at night the headlights suddenly went out creating a very dangerous situation. When I tried to turn the lights back on they blinked a couple of times and then remained off. Over the next several days the lights would come on sometimes and other times they would not. I changed the light switch but that did not help. I sent the TIPM in to a repair center but they have been unable to identify a problem with it.09
- NHTSA ID
- 11441312
- Incident
- Nov 22, 2021
Exterior lighting
Filed Nov 17, 2021
The headlights will go off and stay off unexpectedly while driving at night in the dark. Lights will not go back on for days. Then they will work for a random amount of time, then stop working again while driving in the dark again. You may examine this vehicle if you would like. I think that driving in the dark and the lights unexpectedly going off definitely puts my life and the lives of my family and other drivers at great risk. This problem has been confirmed at my local Firestone auto repair center. Neither the police or the manufacturer have inspected the vehicle yet. The tail lights, the dash lights, everything else works just fine. Neither the headlights or the brights will work. This has been going on for a few months. Why so long? The lights will work for weeks at a time, then unexpectedly shut off and stop working for days. Right now they are not working. I see from doing research on the internet that this seems to be a common problem with these vehicles, and I think that NTSB need to do something about it, like issuing a recall. This is a flawed design!
- NHTSA ID
- 11440812
- Incident
- Nov 17, 2021
ElectricalExterior lighting
Filed Sep 9, 2021
Headlight switch was turned on and headlights came on then went off. Turned light switch off and then on again and the lights came on and then went out again. This happened about dark time and I was 30 minutes from home. Cannot trust vehicle to drive at night as this has happened several times as I test the switch at home. Contacted dealership and all they could tell me is there is not a recall on this issue. No warning lamps came on. Can only drive during daytime as I cannot trust lights.
- NHTSA ID
- 11432352
- Incident
- Jul 29, 2021
Exterior lighting
Filed Oct 24, 2020
THE HEADLIGHTS STOPPED WORKING. THEY FLICKER WHEN STARTING THE CAR, BUT THEN SHUT OFF. STANDARD AND HIGH-BEAMS ARE BOTH INOPERABLE. TRIED REPLACING THE HEADLIGHT SWITCH, TO NO AVAIL. FOG-LIGHTS WORK, WHICH IS MY ONLY LIGHTING AT NIGHT. CHECKED ONLINE FOR A SOLUTION. APPARENTLY THIS IS A VERY COMMON PROBLEM IN THE TIPM. TRIED A HARD RESET, BUT AGAIN TO NO AVAIL. THERE IS NO FUSE OR RELAY THAT CAN BE REPLACED TO RESOLVE THIS ISSUE. THIS ORIGINALLY BEGAN IN JUNE, 2020, WHILE I WAS DRIVING AT NIGHT THE HEADLIGHTS JUST SHUT OFF. THE HEADLIGHTS FUNCTIONED INTERMITTENTLY FOR A FEW WEEKS, AND THEN FAILED COMPLETELY. THEY STILL FLICKER ONCE WHEN STARTING AND THEN GO OUT.
- NHTSA ID
- 11366128
- Incident
- Jun 15, 2020
- Mileage
- 150,000 mi
Exterior lighting
Filed Sep 15, 2020
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 25 MPH, THE HEADLIGHTS BECAME INOPERABLE. THE CONTACT CONTACTED RAIRDON'S CHRYSLER JEEP DODGE OF BELLINGHAM (1615 IOWA ST, BELLINGHAM, WA 98229; (360) 255-4800) HOWEVER, THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 146,412. INVALID VIN.
- NHTSA ID
- 11355147
- Incident
- Sep 14, 2020
- Mileage
- 146,412 mi
ElectricalExterior lighting
Filed Aug 15, 2020
WAS DRIVING HOME WHEN HEADLIGHTS STOPPED WORKING HAD TO PULL OVER .DROVE HOME WITH NO HEADLIGHTS WAS SCARY . NEEDS TO BE A RECALL ON FIXING THIS UNSAFE VAN.
- NHTSA ID
- 11349615
- Incident
- Aug 14, 2020
- Mileage
- 74,455 mi
Exterior lightingVisibility
Filed Nov 12, 2019
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE HEADLIGHTS TURNED OFF INDEPENDENTLY WITHOUT WARNING. THE CONTACT STATED THAT THERE WAS A LIFETIME WARRANTY GUARANTEE ISSUED ON THE 2005-2006 MODELS THAT EXPERIENCED THE SAME FAILURE. THE CONTACT NOTIFIED JOE MACHENS CHRYSLER DODGE JEEP RAM FIAT (1310 VANDIVER DR, COLUMBIA, MO 65202, (573) 234-4141) AND WAS INFORMED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000. *DT CONSUMER STATED VEHICLE WAS TRADED IN. *JB
- NHTSA ID
- 11279646
- Incident
- Aug 1, 2019
- Mileage
- 180,000 mi
EngineExterior lightingSteering
Filed Oct 22, 2019
I EXPERIENCED THE FOLLOWING ISSUE WHICH IS ADDRESSED IN A RECALL HOWEVER, MY VEHICLE WAS NOT INCLUDED IN THE RECALL. I REPLACED THE PART, OUT OF POCKET, AND AM ATTEMPTING TO RECOUP THE COST. I TOOK THE VAN TO A DODGE/CHRYSLER DEALERSHIP AND THE VAN SHOWED NO CODES, ETC TO INDICATE THE ISSUE. I SIMPLY WENT OUT ON A LIMB TO GUESS IF THIS WAS THE PROBLEM. I HAVE RECEIPTS SHOWING PURCHASE FOR THE REPAIR. THIS SHOULD BE COVERED. MY FAMILY WAS IN DANGER EVERY TIME WE DROVE AND CHRYSLER REFUSED TO DO ANYTHING ABOUT IT!!!! THE NEW WIN MODULE SOLVED THE ISSUE AND IT HAS NOT STALLED ONCE SINCE THE NEW ONE INSTALLED! MARCH 1, 2011 NHTSA CAMPAIGN NUMBER: 11V139000 IGNITION SWITCH ENGINE SHUT OFF WHILE DRIVING COULD INCREASE THE RISK OF A CRASH. NHTSA CAMPAIGN NUMBER: 11V139000 MANUFACTURER CHRYSLER GROUP LLC COMPONENTS ELECTRICAL SYSTEM POTENTIAL NUMBER OF UNITS AFFECTED 195,798 SUMMARY CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF. REMEDY DEALERS WILL REPLACE THE WIN MODULES FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING JULY 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403. NOTES CHRYSLER SAFETY RECALL NO. L02 & L25. OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .
- NHTSA ID
- 11270154
- Incident
- May 16, 2019
- Mileage
- 105,000 mi
Exterior lighting
Filed Oct 10, 2019
WHILE DRIVING AT NIGHT HEADLIGHTS FLICKERED AND THEN WENT OUT. AFTER PULLING OVER TO SIT FOR ABOUT 15 MIN, LIGHTS STILL DIDN'T WORK. COULDN'T DRIVE AT ALL. NEXT DAY TRIED LIGHTS DURING DAY TIME AND WORKED. AFTER 24 HOURS LIGHTS STOPPED WORKING AGAIN. NEW BULBS ARE IN PLACE, NO WARNING LIGHTS CAME IN THAT LIGHTS WERE NOT WORKING OR A SHORT WAS NOTED OR AN ELECTRICAL SYSTEM FAILURE. CAR IS NOT THROWING ANY ELECTRICAL CODE FAILURES EITHER.
- NHTSA ID
- 11267778
- Incident
- Oct 6, 2019
- Mileage
- 160,000 mi
EngineExterior lightingSteering
Filed Jun 18, 2019
IN ATTEMPTING TO TURN NORTH ON TO ROUTE 29 FROM THE KROGER GAS STATION IN CHILICOTHE, IL THE VEHICLE ENTIRELY SHUT DOWN WHEN PARTIALLY THROUGH THE TURN. THE LIGHTING TURNED OFF, THE ENGINE SHUT DOWN, AND POWER STEERING DID NOT OPERATE. I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL, AND ATTEMPTED TO THE VEHICLE. IT STARTED BUT INSTANTANEOUSLY SHUT DOWN AGAIN. I ATTEMPTED ONCE MORE AND IT STARTED AND I QUICKLY SHIFTED INTO DRIVE TO AVOID BEING STRUCK BY ANOTHER VEHICLE ON THE 2 LANE ROADWAY.
- NHTSA ID
- 11220988
- Incident
- Jun 14, 2019
- Mileage
- 104,000 mi
Exterior lighting
Filed Jan 26, 2019
WHEN I START THE CAR THE HEAD LIGHTS COME ON FOR A SECOND AND GO OUT .I RESTARTED THE CAR A COUPLE TIMES AND IT WORKED BUT NO LONGER
- NHTSA ID
- 11172298
- Incident
- Jan 7, 2019
- Mileage
- 71,000 mi
Exterior lighting
Filed Nov 28, 2018
HEADLIGHTS FLICKER THEN TURN OFF WHILE DRIVING. DOES NOT TURN BACK ON EVEN IF YOU TURN ON AND OFF.
- NHTSA ID
- 11154476
- Incident
- Nov 27, 2018
- Mileage
- 66,460 mi
ElectricalEngineExterior lighting
Filed Nov 12, 2018
FIRST PROBLEM IS THE DRIVERS SIDE BACK DOOR DOES NOT OPEN. IT STOPPED WORKING ELECTRONICALLY AND MANUALLY AS WELL AS THE WINDOW. THE LIGHTS ON THE DASH FLICKER OFF AND ON, RADIO TURNS ON AND OFF, THE VAN DOOR DINGS, AND IT DIES WHILE SLOWING DOWN OR EVEN WHEN DRIVING. IT HAPPENS IN TOWN OR ON THE HIGHWAY
- NHTSA ID
- 11151107
- Incident
- Oct 28, 2017
- Mileage
- 110,000 mi
Exterior lighting
Filed Sep 17, 2018
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS TURNED OFF WITHOUT WARNING. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 118,000. THE VIN WAS NOT AVAILABLE.
- NHTSA ID
- 11129883
- Incident
- Sep 1, 2018
- Mileage
- 118,000 mi
ElectricalEngineExterior lighting
Filed Sep 5, 2018
MY VAN CAUGHT ON FIRE ONLY DRIVING IT LESS THAN 5 MINUTES AWAY FROM MY HOUSE. FIRE DEPARTMENT AND COPS HAD TO COME AND PUT IT OUT.
- NHTSA ID
- 11124460
- Incident
- Sep 3, 2018
- Mileage
- 200,000 mi
ElectricalExterior lighting
Filed Jul 5, 2018
TROUBLE STARTING VEHICLE, FRONT WINDOW ROLLS DOWN AND LIGHTS TURN ON WHEN THE VEHICLE IS OFF
- NHTSA ID
- 11109615
- Incident
- Jan 12, 2016
Exterior lighting
Filed Mar 13, 2018
THE VEHICLE WAS MOVING AT APPROXIMATELY 70 MPH ON INTERSTATE 79 ON A STRAIGHTAWAY NEAR EDINBORO PA. WHEN THE HEADLIGHTS SHUT OFF. THE RUNNING LIGHTS CONTINUED TO FUNCTION. THE LIGHTS HAVE DONE THE SAME THING PRIOR TO THIS INCIDENT AND THE VEHICLE WAS OPERATED TO A SAFE AREA USING THE FOG LIGHTS. THE LIGHTS STARTED WORKING AGAIN ON 3/12/2018 BUT WENT OUT AGAIN THE NEXT DAY.
- NHTSA ID
- 11078919
- Incident
- Mar 10, 2018
- Mileage
- 120,000 mi
Exterior lighting
Filed Oct 5, 2017
THE HEADLIGHTS TURNED OFF WHILE DRIVING AT NIGHT. THEY WOULD NOT FUNCTION IF I USED THE REMOTE TO OPEN THE DOORS. THEY WOULD TURN ON, THEN TURN OFF ON THEIR OWN. I TRIED DISCONNECTING THE BATTERY TO RESET. WORKED A COUPLE OF TIMES. BUT TONIGHT IT REALLY SCARES ME BECAUSE THEY TURNED OFF WHILE DRIVING! I GOT HOME SAFELY BECAUSE IT HAPPPENED CLOSE TO HOME IN THE CITY.
- NHTSA ID
- 11031980
- Incident
- Oct 5, 2017
- Mileage
- 97,000 mi
ElectricalExterior lighting
Filed Jul 24, 2017
TIPM HAS GONE BAD. THE HORN STARTED BEEPING ON ITS OWN, THEN MY HEADLIGHTS AND STOPPED WORKING WHILE DRIVING AT NIGHT,NOTHING ELSE YET.
- NHTSA ID
- 11010196
- Incident
- Jul 22, 2017
- Mileage
- 69,700 mi
Exterior lighting
Filed Jun 9, 2017
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING, THE HEADLIGHTS FAILED WITHOUT WARNING. THE CONTACT NOTIFIED THE DEALER (GULF CHRYSLER, (251) 662-9586), BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ADVISED THE CONTACT TO CALL NHTSA. THE FAILURE MILEAGE WAS 131,000.
- NHTSA ID
- 10994214
- Incident
- Jun 1, 2017
- Mileage
- 131,000 mi
Exterior lighting
Filed May 24, 2017
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 35 MPH, THE HIGH BEAM AND LOW BEAM HEADLIGHTS FAILED TO WORK WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000.
- NHTSA ID
- 10991348
- Incident
- May 22, 2017
- Mileage
- 125,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.