Tires & wheels
Filed Sep 28, 2018
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY EQUIPPED WITH BF GOODRICH ADVANTAGE TA RADIAL TIRES, SIZE: 225/65R16 (NA). WHILE DRIVING APPROXIMATELY 75 MPH, THE REAR DRIVER'S SIDE TIRE EXPERIENCED A BLOWOUT. THE ALUMINUM VALVE STEM DETACHED FROM THE TIRE AND THE LUG NUTS WERE SEVERELY CORRODED. THE CONTACT STATED THAT THE REMAINING THREE TIRES WERE SUBJECT TO SEVERE CRACKING ON THE SIDEWALLS AND THERE WERE RUBBER FRAGMENTS FROM THE REAR DRIVER'S SIDE TIRE AT THE TIME OF THE BLOWOUT. A HIGHWAY HELPER WAS CONTACTED TO REPLACE THE TIRE WITH THE SPARE LOCATED UNDERNEATH THE VEHICLE. HASTINGS CHRYSLER CENTER (2980 HIGHWAY 61 SOUTH, HASTINGS, MINNESOTA 55033, (651) 437-5200) WAS MADE AWARE OF THE FAILURE AND REPLACED THE TIRE VALVE SENSOR. IT WAS DETERMINED THAT SEVERE LUG NUT CORROSION WAS EVIDENT IN ALL OF THE TIRES. THE CONTACT STATED THAT ALL FOUR TIRES WERE OEM EQUIPMENT PURCHASED ON JANUARY 4, 2011. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 30,000. THE TIRE FAILURE MILEAGE WAS 14,000.
- NHTSA ID
- 11132104
- Incident
- Sep 26, 2018
- Mileage
- 30,000 mi
Tires & wheels
Filed Apr 10, 2017
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE ALUMINUM VALVE TIRE PRESSURE SENSOR ILLUMINATED, THE CONTACT HEARD AN ABNORMAL NOISE AND THE REAR PASSENGER TIRE FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ALUMINUM STEM VALVE NEEDED TO BE REPLACED. IN ADDITION, THE FRONT AND REAR PASSENGER SIDE VALVES FAILED AND WERE REPLACED. THE FAILURE RECURRED THREE TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROVIDED NO SOLUTION. THE FAILURE MILEAGE WAS 80,000.
- NHTSA ID
- 10971732
- Incident
- Nov 4, 2016
- Mileage
- 80,000 mi
Tires & wheels
Filed Jul 17, 2015
PIN HOLE IN SIDEWALL OF PASSENGER FRONT GOOD YEAR TIRE 225/65R16. DOT M742 JB1R 3613. TIRES ARE WARRANTED FOR 65,000 MILES AND I HAVE DRIVEN WITH THEM FOR ABOUT 30,000 MILES
- NHTSA ID
- 10734890
- Incident
- Jul 13, 2015
- Mileage
- 84,500 mi
Tires & wheels
Filed Jul 1, 2015
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 50 TO 55 MPH, A WARNING INDICATOR ILLUMINATED AND A TIRE FLATTENED. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE VALVE STEM DISINTEGRATED AND THE SENSOR FELL INSIDE OF THE TIRE. THE VALVE STEM WAS REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000.
- NHTSA ID
- 10731571
- Incident
- Mar 12, 2015
- Mileage
- 110,000 mi
Tires & wheels
Filed Nov 14, 2014
2010 CHRYSLER TOWN AND COUNTRY. AT 75,000 MILES RIGHT REAR TIRE MONITOR ALARMED AND WITHIN 5 MINUTES ALL AIR HAD LEAKED OUT. ACCIDENT ALMOST OCCURRED BUT WAS ABLE TO PULL OFF ROAD. REMOVED TIRE AND TOOK TO REPAIR SHOP. THEY SHOWED ME THE FAULT WAS A CORRODED TPMS DEVICE. THEY REMOVED AND REPLACED WITH NON TPMS STEM. VERY CONCERNED THE OTHER 3 WILL LET GO IN SIMILAR FASHION. WAY TOO MANY PROBLEMS WITH THIS NOTED ON VARIOUS INTERNET SITES. REPLACEMENT COST IS ALSO VERY HIGH BUT IS FORCED ON PEOPLE IF THEY WANT TO BE SAFE. *TR
- NHTSA ID
- 10655113
- Incident
- Jul 2, 2014
Other / unspecifiedTires & wheels
Filed Nov 11, 2014
ALL OF THE METAL VALVE STEMS ARE CORRODED AND CRACKED, AND ONE OF OUR TIRES IS SLOWLY LEAKING AIR AS A RESULT. WE'VE BEEN TOLD THIS IS A MAJOR SAFETY CONCERN BECAUSE THE VALVE STEM CAN CONTINUE TO CRACK AND EVENTUALLY BREAK, CAUSING RAPID TIRE PRESSURE DEFLATION. THE RESULT CAN BE LOSS OF CONTROL OF THE VEHICLE WHEN THE TIRE BLOWS OUT AND POSSIBLE CATASTROPHIC RESULTS. I HAVE NOTICED SEVERAL OTHER CHRYSLER AND DODGE MINIVANS IN MY AREA WITH THE SAME PROBLEM. I LIVE IN SYRACUSE, NY AND TO COMBAT 115 INCHES OF SNOW EACH YEAR, THEY USE ROAD SALT. THE METAL VALVE STEMS USED BY CHRYSLER DO NOT RESIST CORROSION. I REPLACED ONE AT THE DEALER AND COST ABOUT $250 BETWEEN THE PART AND REPROGRAMMING THE TPS. THIS IS A POTENTIAL DEADLY ISSUE AND CHRYSLER SHOULD BE FORCED TO RECALL THE FAULTY VALVE STEMS THAT CORRODE AND CRACK. *TR
- NHTSA ID
- 10654112
- Incident
- Nov 8, 2014
- Mileage
- 70,680 mi
Tires & wheels
Filed Jul 14, 2014
DRIVING ON HIGHWAY, LEFT REAR TIRE PRESSURE ALARMED AND WENT IMMEDIATELY FLAT, PULLED OVER TO THE SIDE, TOOK TO A SERVICE STATION WHO SAID THAT THE METAL/ALUMINUM COMPONENT TO THE TIRE PRESSURE SENSOR VALVE STEM HAD CORRODED,WHEN THAT CAME OFF THE PRESSURE SENSOR WAS SUCKED INTO THE TIRE AND THAT WAS WHAT CAUSED THE IMPLOSION. THEY SAID THEY SEE THIS COMMONLY WITH THESE TIRE PRESSURE SENSOR GAUGES THAT CHRYSLER USES. I WILL NOW HAVE TO PAY TO REPLACE ALL 4. I HAVE CALLED THE DEALER TWICE NOW, EACH TIME I LEFT A MESSAGE BUT THEY SAID PARTS DEPARTMENT WAS NOT IN, AND WOULD HAVE TO CALL ME BACK. THIS COULD HAVE CAUSED A VERY SERIOUS CRASH AS THERE WAS VERY LITTLE TIME FOR US TO GET OVER TO THE SIDE OF THE ROAD, BUT WE WERE LUCKILY IN THE RIGHT HAND LAND AND NOT GOING FULL SPEED. WE DID NOT REPORT TO POLICE AS THE STATE TROOPER ARRIVED ON SCENE. *TR
- NHTSA ID
- 10610499
- Incident
- Jun 11, 2014
- Mileage
- 62,000 mi
Other / unspecifiedTires & wheels
Filed Mar 22, 2014
CORRODED NUT ON LEFT FRONT WHEEL VALVE STEM ALLOWED THE STEM TO DROP INTO THE TIRE RESULTING IN SUDDEN LOSS OF AIR PRESSURE IN TIRE. THERE WAS NO WARNING PRIOR TO VERY SUDDEN FLAT TIRE. *TR
- NHTSA ID
- 10574134
- Incident
- Mar 20, 2014
- Mileage
- 76,804 mi
Tires & wheels
Filed Dec 2, 2013
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, HE HEARD A LOUD NOISE AS THE TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT ILLUMINATED. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD WHERE HE NOTICED THAT THE FRONT PASSENGER'S SIDE TIRE HAD EXPLODED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO INFORMED THE CONTACT THAT THE TIRE PRESSURE SENOR HAD MALFUNCTIONED. THE TIRE AND SENSOR WERE REPLACED. THE FAILURE ALSO OCCURRED WITH THE FRONT DRIVER'S SIDE TIRE PRESSURE SENSOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 62,000. UPDATED 3/5/14*CN
- NHTSA ID
- 10554402
- Incident
- Apr 20, 2013
- Mileage
- 62,000 mi
Other / unspecifiedTires & wheels
Filed Aug 12, 2013
MY VEHICLE WAS PARKED IN THE GARAGE. I WAS INSIDE AND I HEARD A SOUND THAT SOUNDED LIKE A GUNSHOT. I IMMEDIATELY WENT INTO THE GARAGE AND NOTICED THAT THE DRIVERS SIDE REAR TIRE WAS FLAT. I LOOKED AT THE WHEEL RIM AND FOUND THE VALVE STEM ON THE WHEEL SENSOR HAD BLOWN OFF. LOOKING FURTHER I FOUND THE STEM WITH THE VALVE COVER ATTACHED WAS ON THE GARAGE FLOOR. I BELIEVE THE BREAK MOST LIKELY COULD HAVE BEEN CAUSED BY METAL FATIGUE. THE STEM SEEMS TO BE MADE OUT OF ALUMINUM. I HAD TO REPLACE THE TPMS SENSOR AT A COST OF $169.65. MY CALL TO CHRYSLER TO REPORT THIS INCIDENT WAS MET WITH THE ANSWER THAT MY VEHICLE WAS OUT OF WARRANTY. I AM CONCERNED THAT THIS PROBLEM MIGHT BE HAPPENING TO OTHER DRIVERS AND THEY MIGHT NOT KNOW WHAT CAUSED THE AIR TO ESCAPE. WHAT IF I WAS ON THE HIGHWAY AND THIS HAPPENED? THE TIRE WENT FLAT IN SECONDS. WOULD I HAVE BEEN ABLE TO CONTROL MY VEHICLE AND GET TO THE SIDE OF THE ROAD, OR WOULD I HAVE BEEN A STATISTIC? COULD THIS BE ANOTHER FORD EXPLORER FIASCO? DO YOU THINK THESE VALVE STEMS SHOULD BE REPLACED WITH A METAL OTHER THAN ALUMINUM? MY ADVICE TO THE READER OF THIS LETTER, AND ANYONE ELSE WHO MIGHT READ THIS INCIDENT INFORMATION, PLEASE CHECK YOUR VALVE STEMS. IF THEY HAVE TMS SENSORS, CHECK TO SEE IF THEY ARE MADE OUT OF ALUMINUM. YOUR THOUGHTS. LOOKING FORWARD TO HEARING FROM YOU SOON. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- NHTSA ID
- 10534855
- Incident
- Jul 27, 2013
- Mileage
- 65,755 mi
Tires & wheels
Filed Jul 28, 2013
MY 2010 CHRYSLER T&C WAS PARKED IN MY GARAGE. THERE WAS A LOUD BANG, LIKE A GUNSHOT. WHEN I WENT TO THE GARAGE, THE RIGHT REAR TIRE WAS DEFLATED. UPON LOOKING ON THE GROUND THE ALUMINUM VALVE STEM HAD SHEARED OFF, DUE TO METAL FATIGUE. (IT IS IN MY POSSESSION) THE CAP WAS STILL ATTACHED TO THE STEM. FORTUNATELY, THIS DID NOT HAPPEN ON A HIGHWAY. IF THIS IS HAPPENING TO OTHER OWNERS WHILE THE VEHICLE IS MOVING A HIGHWAY SPEED, WE MIGHT BE LOOKING AT ANOTHER FORD EXPLORER FIASCO. THE COST TO REPLACE THE TPMS SENSOR RAN $169.65. I WOULD LIKE TO HAVE CHRYSLER REPLACE THESE VALVE STEMS AND SENSORS WITH A BETTER METAL, SUCH AS COPPER. IT WOULD ALSO BE NICE IF CHRYSLER WOULD REIMBURSE ME FOR THE COST OF REPLACEMENT. I REALIZE THEY CAN'T REPLACE MY LIFE, OR OTHERS, BUT THEY SHOULD BE PUT ON NOTICE THAT THESE VALVE STEMS ARE UNSAFE. *TR
- NHTSA ID
- 10532190
- Incident
- Jul 27, 2013
- Mileage
- 65,000 mi
Other / unspecifiedTires & wheels
Filed Jun 17, 2013
I HAVE A PROBLEM WITH THE TIRE PRESSURE MONITOR SENSORS, (A FEDERAL MANDATED SAFETY DEVISE). MY 2010 CHRYSLER TOWN & COUNTRY ONLY HAS 13,930 MILES AND WHILE DRIVING THE LEFT FRONT TPMS CAME APART AND RELEASED THE AIR OUT OF THE TIRE. I KNEW THE TIRE WAS GOING FLAT BEFORE THE DASH LIGHTS REFLECTED A PROBLEM. AFTER CALLING FOR ROAD SIDE SERVICE, I WAS INFORMED THIS IS A CURRENT PROBLEM AS THE MATERIAL USED IS DIE-CAST (POT METAL) WHICH IS VERY CORROSIVE TO THE ELEMENTS. I CONTACTED THE CHRYSLER DEALER AND WAS TOLD IT WOULD COST ME $74.00 FOR THE SENSOR AND $20.00 LABOR TO FIX IT. UPON FURTHER INVESTIGATION THE OTHER 3 ON THE CAR ARE VERY CORRODED AND SPLIT. THIS WOULD COST APPROXIMATELY $400.00 TO REPLACE ALL OF THEM AND THEY ARE GOING TO REPLACE THEM WITH THE SAME INFERIOR COMPONENT THAT JUST FAILED IN 3 YEARS TIME AND 13,930 MILES. I CAN NOT BELIEVE THAT THEY ARE FAILING IN THIS SHORT OF TIME AND HAS NOT HAD A RECALL. HOW CAN A CAR MANUFACTURE MEET SUCH A SAFETY MANDATE WITH SUCH A DEFECTIVE PART. WHAT ABOUT THE AIR BAGS? ARE THEY JUST AS CHEAP, ARE THEY GOING TO WORK WHEN YOU NEED THEM? LOW PRESSURE ON TIRES CAN CAUSE "LOSS OF CONTROL" AND "ACCIDENTS" AS STATED BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. I CAN NOT EVEN FIND A CERTIFIED THIRD PARTY TIRE REPAIR SHOP THAT WILL FIX THE FLAT TIRE BECAUSE IF THEY FIX IT THE SAFE WAY BY USING THE TRUSTED RUBBER STEM IT VIOLATES THE FEDERAL MANDATED SAFETY DEVISE, WHICH IS ILLEGAL AND THEY DO NOT WANT THE LIABILITY. THEY EVEN REFUSE TO FIX THE FLAT WITH CHRYSLERS INFERIOR PART. DO PEOPLE NEED TO DIE BEFORE ANYONE UNDERSTANDS HOW DANGEROUS THIS COULD BE AT 55 TO 70 MILE PER HOUR AND HAVE THE AIR RUSH OUT WITHIN A FEW SECONDS? IT SHOULD BE A CRIME TO ALLOW A CAR MANUFACTURE TO USE A INFERIOR PRODUCT JUST TO SAY THEY MET A FEDERAL MANDATED SAFETY DEVISE. *TR
- NHTSA ID
- 10520138
- Incident
- Jun 14, 2013
- Mileage
- 13,885 mi
Other / unspecifiedTires & wheels
Filed Mar 19, 2013
THE VALVE STEM BROKE AND IS AN EXPENSIVE FIX. I HAVE READ ONLINE THAT THIS IS HABITUAL WITH THESE CHEAPLY MADE STEMS. THEY SHOULD COVER THIS UNDER WARRANTY. *TR
- NHTSA ID
- 10503627
- Incident
- Jan 1, 2013
- Mileage
- 59,000 mi
Other / unspecifiedTires & wheels
Filed Dec 2, 2012
THIS VEHICLE HAS 40000 MILES ON IT. APPROXIMATELY AFTER A MONTH OF OWNING IT, THE TMPS VALVE STEM BROKE OFF THE TIRE WHILE REFILLING WITH AIR. THE SENSOR HAS NOW BROKEN OFF THREE SEPARATE TIRES. I RESEARCHED WHETHER THIS WAS AN ONGOING ISSUE WITH THESE VEHICLES AND FOUND OUT THAT IS HAS BEEN. WHY IS NOTHING BEING DONE ABOUT THIS? WHAT WOULD HAPPEN IF SOMEONE WAS DRIVING ON THE ROAD WHEN THIS HAPPENED? THESE VALVE STEMS ARE ALUMINUM, NOT RUBBER AND THEY CORRODE QUICKLY. ALSO, THEY ARE NOT CHEAP TO REPLACE APPROX. $100 EA. SOMETHING SHOULD BE DONE ABOUT THIS BEFORE THERE ARE SERIOUS INJURIES OR DEATHS FROM FAULTY EQUIPMENT. *TR
- NHTSA ID
- 10486735
- Incident
- Dec 2, 2012
- Mileage
- 40,000 mi
Powertrain (other)SuspensionTires & wheels
Filed Oct 4, 2012
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND COMING TO A STOP SIGN THE VEHICLE CRASH INTO ANOTHER VEHICLE PARKED BY THE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE AXLE BROKE CAUSING THE WHEEL WELL AND THE TIRE TO BE JAMMED UP INTO THE SIDE. NO INJURIES WERE REPORTED. THE POLICE WAS NOTIFIED AND A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AXLE, THE FRONT SUSPENSION AND TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000. . ..UPDATED 11/09/12 *BF UPDATED 11/15/2012 *JS
- NHTSA ID
- 10478571
- Incident
- Sep 15, 2012
- Mileage
- 6,000 mi
ElectricalEngineOther / unspecified+2 more
Filed Feb 15, 2012
THIS HAD HAPPENED SEVERAL TIMES SINCE WE BOUGHT THIS FROM THE DEALER. I WOULD BE DRIVING AND HAVE NO CONTROL OVER THE VAN , I HAD TO COME TO A STOP AND PUT IT IN PARK AND THEN START IT UP AGAIN.VERY DANGEROUS. MY SECOND COMPLAINT IS A TIRE WENT FLAT LESS THEN A YEAR OF HAVING THE VEHICLE. I WAS TOLD BY THE TIRE REPAIR MECHANIC THAT THERE WAS A PLUG AND THESE ARE 2008 TIRES AND 2007 RIMS AND THAT TUBE WHERE THE AIR GOES IN WAS BRASS AND IT SHOULD NOT BE.HE SEEMED TO THINK THEY GAVE US USED TIRE AND RIMS ON OUR VEHICLE. HE SAID HE HAS SEEN THIS WHERE A DEALER PUTS THE NEWER RIMS AND TIRES ON ANOTHER VECHICLE TO SELL IT AND US UNSUSPECTING CUSTOMERS DID NOT KNOW THEY HAD BEEN REPLACED. *TR
- NHTSA ID
- 10448080
- Incident
- Feb 1, 2012
- Mileage
- 43,000 mi
Other / unspecifiedTires & wheels
Filed Dec 19, 2011
THE TIRE PRESSURE MONITOR SENSORS ON THE 2010 CHRYSLER TOWN AND COUNTRY HAVE VALVE STEMS THAT ARE BUILT INTO THE SENSOR - THEY CANNOT BE SEPARATED. THE VALVE STEMS ARE ALUMINUM, AND THEY BREAK EXTREMELY EASILY. I BOUGHT THIS VEHICLE (USED) IN SEPTEMBER, AND WITHIN LESS THAN 3 MONTHS ALL FOUR STEMS HAVE BROKEN. FORTUNATELY, EACH TIME I FOUND ONE OF THE BROKEN, THE VAN WAS IN MY DRIVEWAY, AND THEY WERE NOT LEAKING AIR. IN EVERY CASE, THE ALUMINUM WAS BADLY CORRODED - SOMETHING THAT SHOULDN'T HAPPEN ON A VEHICLE THAT IS LESS THAN TWO YEARS OLD. THE STEMS SHOULD HAVE BEEN MADE FROM A MATERIAL THAT IS LESS LIKELY TO CORRODE, SUCH AS RUBBER. *TR
- NHTSA ID
- 10440446
- Incident
- Sep 21, 2011
- Mileage
- 38,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.