2010 Chrysler Town And Country Interior & seats Problems

The contact owns a 2010 Chrysler Town And Country. The contact stated that while driving on a highway at 45 MPH, the driver's side door caught on fire from the vent window switch. No warning lights were illuminated. The contact stated that she proceeded to drive the vehicle to the residence. The contact was able to reach her residence in time to exit the vehicle, and to call her husband who quickly rushed over to extinguish the fire. A fire department report was not filed. The contact stated that the door latch was melted and the door was no longer lockable. The contact mentioned during the failure she inhaled smoke and was coughing but no physical injuries were sustained. The contact received medical attention for her smoke inhalation. The local dealer was contacted and the contact was advised that the soonest appointment available for a diagnostic was early next year. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 114,633.

NHTSA ID

11629782

Incident

Nov 29, 2024

Mileage

114,633 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE PASSENGER'S SIDE SLIDING DOOR FAILED TO REMAIN SECURED. AFTER LOCKING THE VEHICLE, THE PASSENGER'S SIDE SLIDING DOOR WOULD OPEN INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER LUTHER BROOKDALE CHRYSLER LOCATED AT 8188 BROOKLYN BLVD, BROOKLYN PARK, MN 55445, WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 118,000.

NHTSA ID

11388307

Incident

Oct 30, 2020

Mileage

118,000 mi

PROBLEMS WITH THE WIRING AND FUSES THAT MOVE THE FRONT DRIVERS AND PASSENGER SEAT. THE WIRES ARE HOT AND THE FUSE BLOWS CONSTANTLY. RESULTING IN THE SEATS BEING STATIONARY AND NOT WORKING. I'VE HAD SEVERAL MECHANICS LOOK AT THIS AND HAVE REPLACED THE FUSES ABOUT 30 TIMES. THE ONLY THING I HAVE NOT DONE YET IS HAVE THE SEATS COMPLETELY REWIRED TO GET THE POWER SEATS WORKING. THIS HAS BEEN AN ISSUE SINCE MY HUSBAND PURCHASED THIS VAN ABOUT 5 YRS AGO. I CANNOT DRIVE OUR VAN BECAUSE THE SEATS ARE STUCK. I'VE TALKED TO OTHER TOWN AND COUNTRY OWNERS THAT ARE HAVING SIMILAR ISSUES.

NHTSA ID

11363515

Incident

Aug 1, 2015

Mileage

85,000 mi

MY VAN WILL CUT OFF WHILE DRIVING DOWN ROAD NO WARNING JUST SHUTS OFF AND YOU LOOSE YOUR BREAKS AND STEERING IT HAPPENS EVERY TIME I DRIVE IT HAS TO BE AN ISSUE I HAVE SEEN THAT IT IS ON RECALL FOR OTHER MODELS I HAVE HAD TO PARK MY VAN BECAUSE IT IS A DANGER TO DRIVE SOMETHING HAS TO BE DONE AND POWER SEATS BLOWS FUSE EVERY TIME I PUT NEW FUSE IN HIT THE DRIVER SIDE POWER SEATS BLOWS INSTANTLY

NHTSA ID

11320472

Incident

Jan 10, 2019

Mileage

140,000 mi

THE BACK SEATS HAVE NO SAFETY DESIGN WHATSOEVER. I WAS IN THE BACK TRYING TO INSTALL A CARSEAT IN THE ONE SEAT AND PUSHED THE BUTTON TO FOLD THE BENCH INTO NORMAL USE POSITION AND IT STARTED UP NORMAL, AND A TINY BIT OF THE CARSEAT WAS BUMPING INTO IT WHEN IT GOT STUCK, I ATTEMPTED TO PUSH IT BACK TO THE LEFT SIDE DOWN POSITION AGAIN TO REMOVE THE SEAT AND IT REFUSED TO STOP... IT KEPT GOING AFTER PUSHING IT 10+ TIMES AND EVENTUALLY STARTED GRINDING AND THEN CONTINUED TO TWIST THE LEFT SIDE METAL BRACKET THAT HELPS THE SEAT MOVE. IT NOW WILL NOT GO UP AGAIN AND I AM TERRIFIED TO EVEN HAVE A CHILD SEATED BACK THERE AFTER SEEING HOW NEGLECTFUL THE DESIGN IS TO SAFETY FOR THE THIRD ROW SEATING.

NHTSA ID

11094065

Incident

May 15, 2018

Mileage

175,000 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 70 MPH, THE INSTRUMENT PANEL LIGHTING FAILED TO ILLUMINATE. THE CONTACT COASTED TO THE SHOULDER WHERE THE VEHICLE WAS TURNED OFF. ONCE RESTARTED, THE VEHICLE OPERATED NORMALLY. THE CONTACT STATED THAT THE FAILURE HAD BEEN RECURRING INTERMITTENTLY FOR THE PAST YEAR, BUT WAS GETTING WORSE. THE CONTACT DROVE THE VEHICLE TO THE DEALER (CENTRAL CHRYSLER/DODGE/JEEP/RAM IN NORWOOD, MASSACHUSETTS, 781-762-2200) WHERE IT WAS AWAITING DIAGNOSTIC TESTING AND REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED CASE NUMBER: 33953243. THE APPROXIMATE FAILURE MILEAGE WAS 87,000.

NHTSA ID

11089639

Incident

Apr 22, 2018

Mileage

87,000 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING 40 MPH, THE VEHICLE STALLED, THE STEERING WHEEL SEIZED, AND THE INSTRUMENT PANEL ILLUMINATED. PRIOR TO THE FAILURE, THE FRONT DRIVER SIDE SEAT INDEPENDENTLY SHIFTED BACK AND FORTH WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY SERVICED PER NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM), BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER TWO MORE TIMES WHERE THE IGNITION VALVE AND BATTERY WERE REPLACED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 49,000.

NHTSA ID

10928700

Incident

May 17, 2014

Mileage

49,000 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE REAR PASSENGER SIDE DOOR NEVER LOCKED. WHILE THE CONTACT WAS SEATED IN THE REAR OF THE VEHICLE AS IT TRAVELED APPROXIMATELY 15 MPH, THE CONTACT PULLED THE REAR PASSENGER SIDE DOOR OPEN. THE VEHICLE WAS NOT TAKEN TO A DEALER OR DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 55,002.

NHTSA ID

10837827

Incident

Feb 17, 2016

Mileage

55,002 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE DOORS OF THE VEHICLE WOULD UNLOCK AND LOCK INDEPENDENTLY. THE CONTACT ALSO STATED THAT THE VEHICLE WAS DIFFICULT TO UNLOCK WITH THE KEY. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000.

NHTSA ID

10820403

Incident

Apr 30, 2015

Mileage

70,000 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DOORS FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE CONTACT HAD TO MANUALLY LOCK/UNLOCK THE DOORS. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. IN ADDITION, THE CONTACT STATED THAT AFTER SHIFTING THE GEAR LEVER INTO PARK AND ATTEMPTING TO TURN THE VEHICLE OFF. THE KEY FAILED TO EJECT FROM THE IGNITION AND REMAINED IN THE ON POSITION. THE VEHICLE WAS TAKEN TO A DEALER BUT THE CONTACT WAS UNSURE ABOUT THE REPAIRS PERFORMED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V373000 (ELECTRICAL SYSTEM, AIR BAGS) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

NHTSA ID

10786629

Incident

Oct 1, 2012

Mileage

20,000 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE THE VEHICLE WAS PARKED, THE DOOR FAILED TO LOCK AND UNLOCK ELECTRONICALLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V373000 (AIR BAGS, ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.

NHTSA ID

10780991

Incident

Jun 12, 2015

Mileage

4,000 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE SEATS FAILED TO RELEASE AND RECLINE. THE CONTACT MENTIONED THAT THE SEATS WOULD MOVE INDEPENDENTLY WITHOUT WARNING. ALSO, THE CONTACT STATED THAT THE POWER CONTROLS INTERMITTENTLY STOPPED WORKING, THE WINDSHIELD WIPERS ACTIVATED, AND THE SENSORS ILLUMINATED. THE SPEEDOMETER, TACHOMETER, AND THE RADIO WERE ALL BLINKING INTERMITTENTLY. THE PROBLEM RECURRED TWICE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.

NHTSA ID

10641316

Incident

Feb 13, 2014

Mileage

35,000 mi

PASSENGER SEAT SIDE PANEL SEPARATED FROM THE SEAT PINCHING MY WIFE'S RIGHT THIGH. THE CLIP THAT WAS SUPPOSED TO HOLD IT IN PLACE SNAPPED OFF. *TR

NHTSA ID

10641274

Incident

Jun 15, 2014

Mileage

30,000 mi

TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN & COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 26,400. UPDATED 03/05/14*LJ ALSO, THERE WAS A PROBLEM WITH THE INTERIOR LIGHTING AND THE PASSENGER WINDOW. UPDATED 03/18/14

NHTSA ID

10557323

Incident

Nov 11, 2013

Mileage

26,000 mi

2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO DEFECTIVE SLIDING DOOR NOT CLOSING PROPERLY. *SMD THE CONSUMER STATED THE DOOR JAMMED OPEN ON SEVERAL OCCASIONS. THE CONSUMER HAD TO SLIDE A SCREW DRIVER INTO THE LATCH IN ORDER TO RELEASE IT, SO THE DOOR WOULD CLOSE.

NHTSA ID

10514218

Incident

May 1, 2013

TL*THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY TOURING. THE CONTACT STATED THAT WHILE LIFTING THE REAR DRIVERS SEAT TO ALLOW PASSENGERS TO ENTER THE THIRD ROW SEATING, HER FINGER GOT STUCK IN THE SEATS HINGE. EMERGENCY MEDICAL SERVICES APPEARED ON THE SCENE TO DISLODGE THE CONTACTS FINGER. THE CONTACT THEN WENT TO THE HOSPITAL FOR FURTHER EXAMINATION. THE DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY WOULD ESCALATE THE CLAIM TO ANOTHER DEPARTMENT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 22,000. THE VIN WAS UNAVAILABLE.

NHTSA ID

10419966

Incident

Aug 18, 2011

Mileage

22,000 mi

2010 CHRYSLER TOWN & COUNTRY, UNIT 1 WAS TRAVELING EASTBOUND ON THE OHIO TURNPIKE AT MILE POST 124 IN THE LEFT CENTER LANE, UNIT 1 HOOD LATCH FAILED CAUSING THE HOOD OPEN STRIKING THE FRONT WINDSHIELD. UNIT 1 PULLED OFF ONTO THE NORTH SHOULDER TO FINAL REST. *BF ACCORDING TO THE POLICE REPORT, THE LATCH WAS STILL ATTACHED TO THE HOOK ON THE VEHICLES FRAME. THE HOOD LATCH WAS MISSING AND THE SCREWS APPEARED TO BE STRIPPED. THE DRIVER CLAIMED HE SECURED THE HOOF AFTER CHECKING THE FLUIDS ON MARCH 25, 2011. THE DRIVER STATED THE HOOD WAS REPAIRED PREVIOUSLY, DUE TO A PRIOR CRASH. (OHIO TRAFFIC CRASH REPORT # 10-0231-90)*JB UPDATED 05/11/11* BF

NHTSA ID

10398958

Incident

Mar 26, 2011

I WAS PUTTING THE STOW AND GO SEAT (BEHIND DRIVER'S SEAT) INTO THE STORAGE COMPARTMENT. I WAS HOLDING UP THE FLOOR BOARD FLAP IN MY LEFT HAND AND USED MY RIGHT HAND TO LIFT THE FOLDED SEAT INTO THE FLOOR COMPARTMENT. AS I FOLDED THE SEAT INTO THE COMPARTMENT, MY RING FINGER ON RIGHT HAND GOT WEDGED OR CAUGHT IN THE SEAT MECHANISM. I COULD NOT GET THE FINGER OUT. I RETURNED THE SEAT TO THE UPRIGHT POSITION THINKING THAT THE FINGER WOULD BECOME LOOSE AND I COULD REMOVE IT. IT STILL WOULD NOT COME OUT. I WAS IN OUR GARAGE AND MY WIFE WAS AWAY. THERE WAS NO WAY I COULD GET MY FINGER OUT BY MYSELF. I WAS ABLE TO YELL TO A NEIGHBOR WHO CAME OVER. HE UNSCREWED ONE SCREW AND THEN USED THE SCREWDRIVER TO PRY MECHANISM OPEN SUFFICIENT WHERE I COULD REMOVE THE FINGER. I SUSTAINED A BROKEN FINGERNAIL AND CUT TO THE FINGER. HAD THE NEIGHBOR NOT HEARD ME, I WOULD HAVE STUCK UNTIL SOMEONE ARRIVED TO HELP ME.

NHTSA ID

10396448

Incident

Apr 3, 2011

Mileage

21,010 mi

2010 CHRYSLER TOWN&COUNTRY VAN LIMITED. CONSUMER STATES 3 SAFETY DEFECTS WITH VEHICLE *TGW THE ELECTRONIC DOOR LOCK WORKED INTERMITTENTLY, THE HORN REQUIRED EXCESSIVE OPERATING FORCE AND THE CONSUMER WAS UNABLE TO ADJUST THE REAR HEAD REST DUE TO ITS DESIGN. *JB

NHTSA ID

10350915

Incident

Aug 19, 2010