Owner-reported complaints naming the suspension system, filed with NHTSA
Data refreshed
Reports naming suspension components — springs, struts, shocks, control arms and related hardware. Every record below is an owner-reported complaint about the 2010 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 10 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Shown in the owner’s own words, exactly as filed
So my vehicle, the key fob for some odd reason goes from in the run position to the off position, which caused my car to turn off while driving shuts down the entire car and with that makes it hard to stop
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO (HENDERSONVILLE CHRYSLER DODGE JEEP RAM LOCATED 401 DUNCAN HILL RD, HENDERSONVILLE, NC) WHERE THE FAILURE COULD NOT BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE FAILURE MILEAGE WAS APPROXIMATELY 96,000. THE VIN WAS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING AT ANY SPEED AND DEPRESSING THE BRAKE PEDAL, IT WOULD GO TO THE FLOOR WITH A GRINDING SOUND. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THERE WAS A CRACK IN THE AXLE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V055000 (SUSPENSION). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,727.
THE REAR AXLE BROKE IN TWO WILE SHE WHERE DRIVING THERE AS NO PREAVEAS DAMAGE TO IT IT JUST SHAPED IT IS A CLEAN BRAKE
I HAVE LESS THAN 50K MILES ON MY MINIVAN AND THE FRONT HUBS NEED REPLACED. I HAVE CONTACTED CHRYSLER AND THEY DON'T TO DO ANYTHING ABOUT IT BECAUSE IT IS OUT OF WARRANTY. I HAVE SEEN IN 08 AND 09 THEY HAVE RECALLS FOR THIS SAME ISSUE. TO ME THEY ARE PUTTING INFERIOR PARTS ON THESE VEHICLES. IS THERE ANYTHING THAT CAN BE DONE TO GET TO CHRYSLER TO PAY TO FIX THESE. I WANT TO KEEP MY FAMILY SAFE AS WE TRAVEL THIS SUMMER. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO ADVISED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 119,000. ...UPDATED 03/07/14 *BF THE MOTOR MOUNTS, AND HUB ASSEMBLIES NEEDED TO BE REPLACED. ALSO, THE VEHICLE HAD AN OIL PAN LEAK, AND THE HEATER HOSE FAILED. UPDATED 03/13/14
2010 CHRYSLER TOWN & COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIRS OF THE FRONT WHEEL BEARINGS. *SMD THE CONSUMER WAS INFORMED THE WHEEL BEARINGS WERE WORN AND NEEDED TO BE REPLACED. THE CONSUMER IS SEEKING REIMBURSEMENT. ACCORDING TO THE MECHANIC, IT WAS RARE FOR FRONT WHEEL BEARINGS TO BE REPLACED ON A VEHICLE WITH LESS THAN 50,000 MILES OF USE.
MY WIFE WAS DRIVING ALONE, NORTH BOUND ON I 65 SOUTH OF LOUISVILLE, KENTUCKY WHEN THE BACK END OF THE VEHICLE SWAYED AND SHE PROCEEDED TO SLOW DOWN AND PULL OFF BY DRIVING ON TO THE RIGHT BERM. A TRACTOR WHICH WAS MOWING THE GRASS THE SIDE OF THE ROAD SWUNG UP ONTO THE PAVEMENT AND MY WIFE RAN INTO IT. THE TRACTOR DRIVER WAS EJECTED FROM THE TRACTOR. THE FRONT END OF THE TOWN & COUNTRY RECEIVED EXTENSIVE DAMAGE AND THE INSURANCE COMPANY STATED THAT THE VEHICLE WAS TOTALED. MY WIFE RECEIVED EXTENSIVE BRUISES TO HER RIGHT SIDE, AND HER FOREHEAD STRUCK THE STEERING WHEEL. BOTH BONES IN HER LEFT ARM WERE BROKEN, PROBABLY DUE TO THE FACT THAT THE AIR BAG DID NOT DEPLOY. SHE WAS TAKEN TO THE HOSPITAL IN LOUISVILLE, KENTUCKY. TWO DAYS LATER SURGERY WAS REQUIRED AS PLATES AND SCREWS WERE INSTALLED IN HER LEFT ARM TO HOLD THE BONES TOGETHER AND A CAST APPLIED. INSPECTION OF THE FRONT SEAT AFTER THE ACCIDENT SHOWED THAT THE HORN IN THE STEERING WHEEL STILL WORKED BUT THE COVER OF THE AIR BAG IN THE STEERING WHEEL WAS STILL SECURED. *TR
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHILE DRIVING 5 MPH AND COMING TO A STOP SIGN THE VEHICLE CRASH INTO ANOTHER VEHICLE PARKED BY THE SIDE OF THE ROAD. AS A RESULT, THE VEHICLE AXLE BROKE CAUSING THE WHEEL WELL AND THE TIRE TO BE JAMMED UP INTO THE SIDE. NO INJURIES WERE REPORTED. THE POLICE WAS NOTIFIED AND A REPORT WAS AVAILABLE IF NEEDED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AXLE, THE FRONT SUSPENSION AND TIRE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 6,000. . ..UPDATED 11/09/12 *BF UPDATED 11/15/2012 *JS
TL* THE CONTACT OWNS A 2010 CHRYSLER TOWN AND COUNTRY. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DETENT PACKAGE WAS REPLACED AND THE POWER TRAIN CONTROL WAS REPROGRAMMED. THE FAILURE RECURRED SEVERAL TIMES. LATER, WHILE THE CONTACT ATTEMPTED TO BRAKE, THE VEHICLE RESPONDED SLOWLY AND THE BRAKE PEDAL WAS DEPRESSED INTO THE FLOORBOARD. THE VEHICLE WAS TAKEN TO DEALER WHERE THE FRONT BRAKE PADS AND ROTORS WERE INSPECTED AND REPLACED. THE FRONT AND REAR BRAKES WERE FOUND TO BE WORN AND WARPED. THE MANUFACTURER WAS MADE AWARE OF FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE CURRENT MILEAGE WAS 29,800 AND THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
Data on this page last refreshed .