RoadVitals

2014 Chrysler Town And Country Brakes Problems

Owner-reported complaints naming the brake system, filed with NHTSA

Data refreshed

Brakes reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
30
Latest Feb 24, 2022
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
5%
of 636 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
5
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
4

What this page shows

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake. Every record below is an owner-reported complaint about the 2014 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 30 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming brake

The 25 most recent of 30, in the owner's own words

BrakesElectricalEngine
Filed Feb 24, 2022

While traveling at highway speed 65 MPH when the engine and electrical went off without warning, causing all lights, in and out to go off, power steering to be lost and I'm sure power brakes to be compromised. Was able to put vehicle in neutral and restart the engine while coasting. This did happen at night leaving the vehicle without lights while it is coasting and loosing speed on a busy freeway. This has happened a few times previously but this is the first time on the freeway.

NHTSA ID
11453921
Incident
Feb 23, 2022
AirbagsBrakesFuel system
Filed Mar 18, 2021
Crash reported2 injuries reported

GOING 65MPH ON MAJOR HIGHWAY WENT OFF ROAD TAKING OUT MULTIPLE BIG CONCRETE IN GROUND SIGNS. THEN WENT ON 2WHEELS SLAMMED BACK DOWN IN A DOWN HILL MEDIAN. NO AIRBAGS WAS DEPLOYED. TOWN & COUNTRY TOTAL LOSS. ENTIRE FRONT END DAMAGED AND BACK PASSENGER AXEL & WINDSHIELD HUGE CINDER BLOCK TYPE HOLES WITH SHARDS OF GLASS EVERYWHERE EVEN IN OUR EARS! NO AIR BAG DEPLOYED OR ATTEMPTED. I HAD ALMOST HALF TANK GAS NOW EMPTY LIGHT IS ON.

NHTSA ID
11403622
Incident
Mar 14, 2021
Mileage
93,000 mi
BrakesEngineSteering
Filed Jan 20, 2021

ON 1/17/21, THE VAN ENGINE STALLED WHILE I WAS DRIVING ON A FREEWAY. THIS CAUSED LOSS OF POWER STEERING AND POWER BRAKES. I COASTED TO STOP ON SIDE OF ROAD, WAITED A BIT, AND RESTARTED THE VAN. IT DROVE FOR AOUT 3 MILES WHEN THE SAME THING HAPPENED. PROBLEM APPEARS INTERMITTENT SINCE IT HASN'T HAPPENED WHEN I BRIELFY DROVE THE CAR ON 1/18 AND 1/19. DEALER IS SAYING THEY CAN'T FIND ANYTHING WRONG WITH CAR (TOOK CAR IN TO DEALER ON 1/20)

NHTSA ID
11389031
Incident
Jan 17, 2021
Mileage
120,000 mi
Brakes
Filed Oct 3, 2019

THE VAN NEEDS A NEW BREAK BOOSTER AND I HAVE BEEN TOLD BY THE DODGE WHOLESALE PARTS WAREHOUSE THAT NONE ARE AVAILABLE AND 128 ARE ON BACK ORDER WITH NO DATE ON WHEN THEY WILL BE AVAILABLE. MY CAR IS UNSAFE AND THE BREAKS COULD GO OUT AT ANYTIME AND IT COULD BE MONTHS BEFORE THE PART IS AVAILABLE. IN THE MEAN TIME MYSELF AND OTHER DODGE, CHRYSLER CUSTOMERS ARE DRIVING UNSAFE CARS.

NHTSA ID
11265941
Incident
Oct 3, 2019
Mileage
85,000 mi
BrakesElectricalEngine
Filed Jun 3, 2019

WHILE MY WIFE AND CHILDREN WERE MAKING A LEFT-HAND TURN IN THE FAR LEFT LANE THE VAN COMPLETELY WENT DEAD. THEY LOST ALL POWER TO THE ENGINE, LOST ALL POWER STEERING, LOST ALL ABILITY TO ACCELERATE, AND LOST ALL ABILITY TO BREAK. THE CAR TRAVELED ACROSS BOTH LANES AND LUCKILY INTO A SHOPPING CENTER TURN LANE, WHERE THEY APPLIED THE EMERGENCY BRAKE TO COME TO A STOP. LANDSCAPERS SAW WHAT HAPPENED AND WERE ABLE TO PUSH THE CAR INTO THE PARKING LOT. THE DASHBOARD STAYED LIT AND THE AC FAN CONTINUED TO BLOW. IT'S ALMOST AS IF THE BATTERY WAS STILL ON, BUT THEY HAD NO MECHANICAL FUNCTIONS. WE HAD THE VAN TAKEN TO TEQUESTA TIRE CO WHERE THEY DID A FULL INSPECTION. AFTER A FULL INSPECTION, THEY DETERMINED THE PROBLEM TO BE A POSSIBLE "FLUKE". AFTER ADDITIONAL RESEARCH ONLINE, THIS APPEARS TO BE A WIDER ISSUE WITH OTHER T&C OWNERS. OTHER OWNERS SAY THEY HAVE NOT FOUND THE CAUSE OF THE ISSUE AND SPEND A SIGNIFICANT AMOUNT OF MONEY WITH NO RESOLUTION OR CAUSE.

NHTSA ID
11217640
Incident
May 28, 2019
Mileage
107,000 mi
AirbagsBrakes
Filed May 12, 2019
Crash reported1 injury reported

TAKATA RECALL. .ON 04/03/2019 APPROXIMATELY 3:45 PM I WAS ON A CITY RESIDENTIAL STREET MOVING AT 30 MPH. I WAS COMING UP TO A STOP SIGN GOING DOWNHILL AND I PRESSED ON THE BRAKE PEDAL AND IT WENT TO THE FLOOR. I PRESSED AGAIN AND THE SAME THING HAPPENED I PUMPED THEM SEVERAL TIMES AND NOTHING. I WENT THRU THE STOP STREET AND ANOTHER CITY BLOCK AT A DEAD END I HIT A GUARD RAIL HEAD-ON AND TORE IT COMPLETELY OUT. I WENT 100 FEET INTO A WOODED AREA AND TORE OUT MANY TREES ABOUT 1 - 2 INCHES IN DIAMETER. I CAME TO AND ABRUPT STOP AGAINST FOUR TREES ABOUT 3-5 INCHES IN DIAMETER. NONE OF THE AIRBAGS DEPLOYED AND THE SEAT BELTS DID NOT LOCK.. I AM A RETIRED POLICE OFFICER SO I PAID ATTENTION TO WHAT WAS HAPPENING. I CALLED 911 AND GOT THE POLICE ON THE WAY. REPORT # [XXX]. WHILE I WAS WAITING I TRIED THE BRAKES AGAIN AND AFTER TWO PUMPS THEY WORKED. BY THE WAY THE ENGINE WAS STILL RUNNING. I THEN PUT MY FOOT ON THE BRAKE PEDAL AND PUSHED DOWN SLOWLY AND IT WENT TO THE FLOOR AGAIN. I HAD A SCOOTER AND LIFT ON THE BACK AND IT HAD COME THRU THE BACK WINDOW FROM THE SUDDEN STOP AGAINST THE TREES. I HAD JUST PURCHASED THIS FROM WOLFCHASE HYUNDAI IN MEMPHIS TN. ON 01/21/2019 AND HAD EXAMINED IT AS THOROUGHLY I AS COULD AND HAD A CARFAX REPORT THAT SAID NO ACCIDENTS. WHEN I REPORTED THE ACCIDENT TO STATE FARM INSURANCE THEY SAID IN MAY OF 2017 IT WAS IN A BAD ACCIDENT IN MO AND THAT THE GRILL, BUMPER, LEFT HEADLIGHT FENDER AND DOOR WERE ALL REPLACED. AND NO AIRBAG DEPLOYED.. I HAVE PICTURES ON MY DAUGHTERS IPHONE BUT NOT MINE. I WOULD LIKE YOU TO HAVE THEM. PLEASE ADVISE HOW I CAN GET THEM TO YOU. MY VEHICLE IS SITTING AT PAINT AND BODY PERFECTORS IN NASHVILLE TN. THE GRILL, HOOD, BOTH FENDERS, BOTH HEADLIGHTS, DRIVERS DOOR, PASSENGER DOOR, BACK GLASS, ,TRANSMISSION CASE, AXLE, RIGHT FRONT WHEEL AND TIRE ALL DESTROYED. I TRULY BELIEVE THERE IS SOMETHING BAD WRONG WITH THIS VAN.*DT INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT CONSUMER STATED THERE WERE TWO CODES. B210A LO

NHTSA ID
11207057
Incident
Apr 3, 2019
Mileage
68,500 mi
BrakesEngineSteering
Filed Nov 1, 2018

MY WIFE WAS TURNING OFF A MAIN ROAD ON TO THE INTERSTATE. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

NHTSA ID
11144744
Incident
Nov 1, 2018
BrakesEngineSteering
Filed Nov 1, 2018

MY WIFE WAS TURNING OFF A MAIN ROAD INTO A PARKING LOT. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

NHTSA ID
11144743
Incident
Jun 7, 2018
BrakesEngineSteering
Filed Nov 1, 2018

I WAS DRIVING APPROXIMATELY 38 MPH. I WAS FEATHERING THE THROTTLE AS I WAS APPROACHING A TURNING VEHICLE. THE VEHICLE LOST POWER WHILE DRIVING. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

NHTSA ID
11144742
Incident
Apr 19, 2018
BrakesEngineSteering
Filed Sep 2, 2018

THE VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT VARIOUS SPEEDS CAUSING LOSS OF BRAKES, STEERING AND ELECTRICAL.

NHTSA ID
11124020
Incident
Jun 20, 2018
Mileage
85,000 mi
BrakesEngineSteering
Filed Aug 13, 2018

WHILE DRIVING VEHICLE IT SHUT OFF AND LOST POWER STEERING AND POWER BRAKES. ONCE TO A COMPLETE STOP, TURNED VEHICLE OFF AND TURNED BACK ON. RESUMED NORMAL DRIVING FUNCTION.

NHTSA ID
11119666
Incident
Aug 13, 2018
Mileage
62,460 mi
Brakes
Filed Apr 1, 2018

WE PURCHASED THIS VEHICLE ON MAY 2017 FROM A REPUTABLE DEALER, WHEN WE TOOK IT FOR A ROAD TEST WE FELT SOME 'RUMBLING' EVERY TIME THAT WE APPLIED THE BRAKES, WHEN WE QUESTIONED THE SALES PERSON, WE WERE TOLD THAT IS BECAUSE THE 'ABS' BEING ACTIVATED. WHEN WE TOOK IT FOR STATE INSPECTION, MARCH 2018, WE WERE TOLD THAT THE DISC BRAKES ON THE FOUR WHEELS WERE 'RUSTING' AND NEEDED TO BE 'TURNED' TO CLEAN THE RUST, OF COURSE WE HAVE TO PAY FOR THE REPAIR. CHECKING IN THE INTERNET, I READ THAT OTHER DRIVERS WERE COMMENTING THAT THEY HAVE THE SANE ISSUE, RUSTED DISCS, ETC. ETC. I BELIEVE THAT MANUFACTURER USED POOR QUALITY COMPONENTS AND SHOULD MAKE THINGS RIGHT.

NHTSA ID
11082360
Incident
Mar 31, 2018
BrakesElectricalEngine
Filed Mar 18, 2018

STALLS WITHOUT WARNING UNDER ALL CONDITIONS. ENGINE AND ALL ELECTRICAL COMPONENTS (ENGINE, LIGHTS, POWER BRAKES, POWER STEERING, INTERIOR LIGHTS, DASHBOARD LIGHTS). THIS USED TO HAPPEN ONCE AND A WHILE. NOW IT HAPPENS MORE THAN ONCE A DAY. THIS IS A MAJOR SAFETY PROBLEM. LAST TIME THE CAR WAS AT THE CHRYSLER DEALERSHIP THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. DO NOT BUY A CHRYSLER MINIVAN UNTIL THIS IS ADDRESSED, THEY TAKE RESPONSIBILITY FOR THIS DANER, AND THERE IS A RECALL. CAR HAS LESS THAN 40K MILES. MOST RECENTLY HAPPENED WHEN TRAVELLING AT ABOUT 20MPH, WHILE PULLING OUT OF A PARKING LOT AND INTO TRAFFIC ON A BUSY ROAD, TEMPERATURE OUTSIDE IS 40F. CITY STREET. CAR WAS ALREADY WARM (HAD BEEN DRIVEN ABOUT 10-MILES PRIOR TO THIS HAPPENING. I'M ONLY ALLOWED TO CHECK THREE ITEMS FOR PART OF THE CAR AFFECTED, BUT OTHER SYSTEMS WERE ALSO EFFECTED INCLUDING LIGHTING, PEED CONTROL, WIPERS, POWER SEATS, STEERING, ELEC STABILITY CONTROL, AIR BAGS, TIRE PRESSURE SENSORS, AND OTHER ELECTRICAL SYSTEMS.

NHTSA ID
11080033
Incident
Mar 18, 2018
Mileage
38,600 mi
Brakes
Filed Mar 9, 2018

EVEN DRIVING DOWN MILD GRADE FRONT DISC BRAKES ROTORS BECOMES WARPED UNDER NORMAL BRAKING ( HEAT) CONDITION. THIS CREATES UNUSUAL SHAKING , VIBRATION OF STEERING WHEEL AND THE WHOLE FRONT SUSPENSION. I WAS TOLD BY FEW MECHANICS THERE IS NOTHING THAT CAN BE DONE BECAUSE MANUFACTURER IS NOT WILLING DO CORRECT THIS PROBLEM. PLEASE, LOK INTO THIS PROBLEM, BECAUSE IT IS OBVIOUS DEFECT AND COULD PRESENT DANGEROUS SITUATION.

NHTSA ID
11078262
Incident
Mar 8, 2018
Mileage
57,000 mi
Brakes
Filed Jan 25, 2018

WE HAVE HAD TO REPLACE THE PARKING BRAKE ASSEMBLY TWICE ON THIS VAN. THE FIRST TIME WAS IN DECEMBER 16, 2016 WHICH WAS REPLACED UNDER WARRANTY THE SECOND TIME WAS DECEMBER 30,2017 BUT, WAS NOT COVERED UNDER WARRANTY. OUR VAN ONLY HAS 30,000 MILES ON IT AND THIS PART SHOULD NOT FAIL AS OFTEN AS IT HAS. WE SET THE PARK BRAKE IN ALL OF OUR CARS WHEN WE PARK THEM. I'VE NEVER HAD A CAR'S PARK BRAKE FAIL, YET IT'S HAPPENED TO THIS CAR TWICE NOW, WHEN IT WAS TWO YEARS OLD AND AGAIN AT THREE YEARS AND ALMOST ONE YEAR TO THE DAY WHEN THE REPLACEMENT PART WAS INSTALLED. WHEN THE ASSEMBLY / CABLE BROKE IT WAS SITTING STILL IN A PARKING LOT.

NHTSA ID
11064965
Incident
Dec 16, 2017
Mileage
30,000 mi
Brakes
Filed Dec 19, 2017

EMERGENCY BRAKE PEDAL ASSEMBLY FAILED WHEN PEDAL WAS DEPRESSED. VEHICLE HAS NO EMERGENCY BRAKE/PARKING BRAKE UNTIL EMERGENCY BRAKE PEDAL ASSEMBLY IS REPLACED. VEHICLE IS 38 MONTHS OLD AND HAS 31,000 MILES. VEHICLE STATIONARY, PARKED ON GRADE. HAD TO BLOCK THE WHEELS TO ENSURE AGAINST ROLL BACK.

NHTSA ID
11055467
Incident
Dec 17, 2017
Mileage
31,000 mi
BrakesEngineSteering
Filed Dec 7, 2017

*NOTE REPORTING THREE DIFFERENT DISCREPANCIES DATES INCLUDED* AFTER DRIVING VEHICLE APPROXIMATELY 1 MILE, VEHICLE WHICH WAS IN MOTION BEGAN TO STUTTER AND EVENTUALLY STALLED OUT. THE STALL CAUSED THE VEHICLE TO LOSE BRAKE FUNCTION AND POWER STEERING. VEHICLE WAS PUT IN PARK AND RESTARTED, VEHICLE RESUMED WITH NORMAL FUNCTION AND OPERATION. INCIDENT OCCURRED 12/1/17 WHILE DRIVING ON A HIGHWAY, THE VEHICLES TRANSMISSION BECAME STUCK IN 3RD GEAR AND WOULD NOT SHIFT. I WAS FORCED TO DRIVE VEHICLE AT AN EXTREMELY HIGH RPM TO MAINTAIN HIGHWAY SPEED IN ORDER TO EXIT HIGHWAY AT A SAFE LOCATION. AGAIN I PUT VEHICLE IN PARK AND RESTARTED IT. THE VEHICLE RESUMED NORMAL OPERATION. INCIDENT OCCURRED 11/24/17 WHILE STATIONARY THE VEHICLES LEFT PASSENGER SLIDING DOOR WILL NOT GO IN TO LOCK POSITION WHILE ATTEMPTING TO CLOSE CAUSING DOOR TO CYCLE REPEATEDLY. IT IS A NECESSITY TO MANUALLY PUSH THE DOOR CLOSED OR IT WILL CONTINUE THIS CYCLE INDEFINITELY. INCIDENT OCCURS DAILY

NHTSA ID
11052960
Incident
Nov 24, 2017
Mileage
66,000 mi
BrakesSteering
Filed Oct 13, 2017

AT LOW SPEED. THE CAR WILL STALL AND DISABLE THE POWER STEERING AND BRAKE ASSIST. BRAKE WARNING LIGHT ILLUMINATES. THE CAR WILL START BACK AND PERFORM WITH NO ERROR CODES. VERY RISKY DANGEROUS SITUATION. IT SEEMS AS THOUGH EARLIER MODULES WERE RECALLED FOR THE SAME SYMPTOMS DUE TO A FAULTY IGNITION. THERE HAS BEEN NO RECALL SO FAR ON MY 2014, BUT IT IS CURRENTLY A VERY DANGEROUS VEHICLE WHEN LOSS OF POWER STEERING AND BRAKE ASSIST WHICH IS VIRTUALLY ALL OF THE BRAKES FOR MOST WHO ARE USED TO BRAKE ASSIST WORKING PROPERLY. THEN IT SHOWS NO CODE AFTERWARD.

NHTSA ID
11033256
Incident
Oct 12, 2017
Mileage
73,216 mi
BrakesElectricalFuel system
Filed Jul 12, 2017
Crash reported

THE TIPM MALFUNCTIONED AND IT CAUSED EXCESSIVE SHAKING THE DEALERSHIP IGNORED OUR CALLS AND THE PROBLEM ESCALATED. THE TIRE PRESSURE SYSTEM CAUSED A BLOWOUT AND THE CAR WOULD ACCELERATE WHEN I HIT THE BRAKES. WE HAD TAKEN IT IN PREVIOUSLY FOR THE SHAKING AND THEY NEVER TOLD US WHAT CAUSED IT. TOOK IT TO ANOTHER REPAIR SHOP & THEY TOLD US WHEN THE TIPM MALFUNCTIONS THE PROBLEMS WITH THE CAR EMULATE WHAT THE COMPUTER SAYS IS WRONG. CHRYSLER KNEW THIS BUT THEY WERE TRYING TO GET IS TO PAY MONEY FOR REPAIRS THEY KNOW WOULD NOT FIX OUR CAR AND THEN THEY SENT THE POLICE OUT TO OUR HOUSE TO GET THEIR LOANER CAR EVEN THOUGH THEY HAD THE AUTO CLAIM NUMBER AND DIRECT BILLING FROM OUR INSURANCE COMPANY. ONE OF MY NEIGHBORS PARKED ON THE STREET AND AS I WAS MAKING THE TURN THE CAR SPED UP ON ITS OWN AND CAUSED ME TO HIT THEIR CAR

NHTSA ID
11004953
Incident
Mar 27, 2017
Mileage
52,000 mi
Brakes
Filed Nov 14, 2016

MY BRAKE BOOSTER WENT OUT FOR NO REASON. I WAS DRIVING ON THE HIGHWAY WHEN MY BRAKES STARTED HISSING AIR AND VIBRATING, ALMOST COULDN'T STOP. I HAVE A 2014 CHRYSLER TOWN AND COUNTRY. THIS PART SHOULD LAST FOR 10 YEARS!! THERE IS A RECALL FOR THE DODGE DURANGO AND JEEP CHEROKEE. WHY IS THERE NOT ONE FOR CHRYSLER? THIS IS COSTING ME $600.00! NOT HAPPY WITH CHRYSLER.

NHTSA ID
10926015
Incident
Nov 9, 2016
BrakesEngineSteering
Filed Oct 17, 2016

WHILE DRIVING ON THE HWY SUDDENLY I FELT THE STEERING VERY HARD AND I AM LOSING SPEED. I PULLED TO THE SIDE OF THE HWY WHICH WAS VERY HARD, HARD TO STOP (NO BRAKES). I ASKED MY MECHANIC AND HE TOLD ME TO PUT IN PARK OR NEUTRAL AND START THE CAR, AFTER IT HAPPENED 2 MORE TIME, SO TWO WEEKS AFTER THE LAST ONE I TOOK IT TO THE DEALER BUT HE COULD NOT REPLICATE THE PROBLEM. NO REPAIRS MADE AND I AM VERY SCARED TO DRIVE. *TR

NHTSA ID
10916400
Incident
Sep 28, 2016
Mileage
29,000 mi
BrakesElectricalExterior lighting+1 more
Filed Apr 14, 2016

TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE THE CONTACT'S WIFE WAS DRIVING 35 MPH, THE HEADLIGHTS AND WINDSHIELD WIPERS STOPPED WORKING AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE CONTACT'S WIFE PULLED OVER AND PARKED THE VEHICLE. THE VEHICLE WAS DIAGNOSED AND REPAIRED BY THE DEALER, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

NHTSA ID
10855517
Incident
Mar 4, 2016
Mileage
20,000 mi
Brakes
Filed Mar 15, 2016

ALMOST IN ACCIDENT AFTER CAR WOULD NOT STOP PROPERLY. FOUND OUT THAT ALL 4 BRAKE ROTORS NEEDED TO BE REPLACED AT UNDER 12,000 MILES. 3 INDEPENDENT AUTO MECHANICS DIAGNOSED AND DETERMINED THAT THE LEVEL OF DAMAGE HAD TO BE FROM FACTORY AND NOT FROM NORMAL WEAR AND TEAR. CHRYSLER ACKNOWLEDGED DAMAGE BUT DENIED FIXING UNDER WARRANTY AND REPAIRS HAD TO BE MADE AT OWNER EXPENSE. CHRYSLER WILL NOT REIMBURSE, AND IS DENYING PROBLEM EXISTED AND MY EXIST WITH OTHERS.

NHTSA ID
10849770
Incident
Dec 20, 2015
Mileage
11,500 mi
Brakes
Filed Feb 2, 2016

I WAS PULLING INTO A PARKING SPACE IN A BUSY SHOPPING CENTER. FORTUNATELY I WAS PARKING IN FRONT OF A GRASSY AREA WHERE THERE WERE NO PARKED CARS OR PEOPLE PRESENT. AS I SLOWLY PULLED IN WITH MY FOOT ON THE BRAKE, MY CAR ACCELERATED IN AN ABRUPT MANNER UP INTO THE GRASSY AREA. IT WOULD HAVE KEPT GOING BUT WAS STOPPED BY AN ICY MOUND OF SNOW. MY FOOT NEVER LEFT THE FOOT PEDAL. I AM ONLY FIVE FEET TALL AND I HAVE SMALL FEET. THE GAS PEDAL WAS NO WHERE NEAR MY FOOT. THE SPEED THE CAR ACCELERATED AT WAS FRIGHTENING. MY 11-YEAR-OLD SON WAS IN THE CAR WITH ME. SEVERAL PEOPLE TRIED TO SHOVEL ME OUT OF THIS SPOT TO GET MY CAR OFF THE HILL, BUT THEY WERE UNSUCCESSFUL BECAUSE THE SNOW BANK WAS ALL ICE AND THEY COULD NOT SHOVEL IT. I HAD TO GET MY CAR TOWED OUT OF THIS SPOT BECAUSE IT WAS STUCK ON THE SNOW BANK WHICH WAS THE VERY THING THAT STOPPED THE CAR FROM GOING FARTHER IN AN UNCONTROLLED WAY. THE DEALERSHIP CHECKED THE CODES AND NOTHING CAME UP. MY CAR WAS NOT DOING ANYTHING STRANGE BEFORE THIS EVENT AND IS NOT DOING ANYTHING STRANGE NOW WHICH IS EVEN MORE FRIGHTENING BECAUSE IT FEELS LIKE A TICKING TIME BOMB THAT CAN REPEAT THIS EVENT WITHOUT ANY WARNING WHATSOEVER. I WILL BE CALLING CHRYSLER AFTER WRITING THIS COMPLAINT.

NHTSA ID
10823787
Incident
Jan 30, 2016
Mileage
38,000 mi
Brakes
Filed Oct 30, 2015

I HAD SEVERAL TIMES AFTER I WAS STOPPED, IF I RELEASED MY FOOT OFF THE BRAKE PEDAL, MOMENTARILY, THEN WHEN I TRIED TO CATCH THE BRAKE AGAIN, IT WAS FROZEN, LOCKED AND I COULDNT BRAKE AGAIN AND THE CAR ROLLED BACK.

NHTSA ID
10787207
Incident
Dec 9, 2014
Mileage
10,000 mi

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

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