2014 Chrysler Town And Country Steering Problems

The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised.

NHTSA ID

11627976

Incident

Aug 8, 2024

ON 1/17/21, THE VAN ENGINE STALLED WHILE I WAS DRIVING ON A FREEWAY. THIS CAUSED LOSS OF POWER STEERING AND POWER BRAKES. I COASTED TO STOP ON SIDE OF ROAD, WAITED A BIT, AND RESTARTED THE VAN. IT DROVE FOR AOUT 3 MILES WHEN THE SAME THING HAPPENED. PROBLEM APPEARS INTERMITTENT SINCE IT HASN'T HAPPENED WHEN I BRIELFY DROVE THE CAR ON 1/18 AND 1/19. DEALER IS SAYING THEY CAN'T FIND ANYTHING WRONG WITH CAR (TOOK CAR IN TO DEALER ON 1/20)

NHTSA ID

11389031

Incident

Jan 17, 2021

Mileage

120,000 mi

A USED VEHICLE, 2014 TOWN COUNTRY, JUST GOT ON THE ROAD FROM AN INTER CHANGE, SPEED LIMIT WAS 70 MPH, THUS ONLY GOING 65, PUT CRUISE CONTROL ON, WEATHER AND PAVMENT WAS DRY AND EXCELLENT CONDITIONS, PASSING GEAR KICKED IN CAUSING SPINNING OF FRONT TIRES AND VEERING OFF TO THE RIGHT, HITTING A UTILITY TRUCK NO DAMAGE TO TRUCK BUT MINE WOW !, BEEN HAVING PROBLEMS WITH THIS VEHICLE SINCE I BOUGHT IT, PROBLEM DEALER WOULD NOT LOOK AT PROBLEM VEHICLE WAS IN MOTION DEFECTIVE SENSORS ASSUMPTION.*DT*JB

NHTSA ID

11300284

Incident

Jan 17, 2020

Mileage

15,000 mi

MY CAR IS JUST SHUTTING OFF WHILE GOING 60MPH ON THE HIGHWAY. JUST SHUTS OFF WHILE IN PARK, REMOTE START, DRIVING. WILL DO IT AT 20MPH, WILL DO IT AT 60MPH. ONCE IT SHUTS OFF, I LOOSE POWER STEERING.

NHTSA ID

11298060

Incident

Dec 16, 2019

Mileage

46,000 mi

WHILE DRIVING THE VAN IT COMPLETLY DIES NO READINGS ON DADH AND THE STEERING QUITS AND THE BRAKES FAIL I ALMOST CRASHED INTTO A TREE AND A 2ND TIME I ALMOST CAUSED A 3 CAR PILE UP ON A HIGHWAY CHRYSLER CLAIMS THEY CANT DUPLICATE THE PROBLEM MANY OTHER DRIVERS ARE HAVING THE SAME SAFETY PROBLEMS WHILE DRIVING WITHFAMY MEMBERS AND THEYRE AFRAID OF DYING OR KILLING OTHERS

NHTSA ID

11246673

Incident

Aug 25, 2019

Mileage

88,000 mi

MY WIFE WAS TURNING OFF A MAIN ROAD ON TO THE INTERSTATE. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

NHTSA ID

11144744

Incident

Nov 1, 2018

MY WIFE WAS TURNING OFF A MAIN ROAD INTO A PARKING LOT. THE VEHICLE LOST POWER. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

NHTSA ID

11144743

Incident

Jun 7, 2018

I WAS DRIVING APPROXIMATELY 38 MPH. I WAS FEATHERING THE THROTTLE AS I WAS APPROACHING A TURNING VEHICLE. THE VEHICLE LOST POWER WHILE DRIVING. THE ENGINE TURNED OFF, ELECTRICAL POWER TURNED OFF AND I LOST POWER STEERING AND BREAKS. I WAS ABLE TO IMMEDIATELY RESTART THE VEHICLE AFTER TURNING THE IGNITION OFF AND BACK ON.

NHTSA ID

11144742

Incident

Apr 19, 2018

DRIVING AT 30 MPH OR SLOWER,THE ENGINE SHUTS OFF AND THE COMPUTER RESETS IT'SELF. THE GAS MILEAGE GOES FROM 21 TO 22 MPG BACK TO FACTORY 18 MPG AND YOU HAVE NO POWER STEERING AND NO POWER BRAKES. IT COULD CAUSE ME TO WRECK FOR THE LAST TIME I WAS IN DOWN TOWN LISBON, OHIO MAKING A LEFT TURN WHEN IT JUST SHUT OFF AND LOST POWER. YOU PUT IT IN NEUTRAL AND IT WILL START RIGHT UP BUT IT'S HARD TO DO WHILE TURNING AND NO POWER STEERING OR BRAKES.

NHTSA ID

11139559

Incident

Oct 3, 2018

Mileage

58,400 mi

THE VEHICLE RANDOMLY SHUTS OFF WHILE DRIVING AT VARIOUS SPEEDS CAUSING LOSS OF BRAKES, STEERING AND ELECTRICAL.

NHTSA ID

11124020

Incident

Jun 20, 2018

Mileage

85,000 mi

WHILE DRIVING VEHICLE IT SHUT OFF AND LOST POWER STEERING AND POWER BRAKES. ONCE TO A COMPLETE STOP, TURNED VEHICLE OFF AND TURNED BACK ON. RESUMED NORMAL DRIVING FUNCTION.

NHTSA ID

11119666

Incident

Aug 13, 2018

Mileage

62,460 mi

TWICE, AS THE VEHICLE HAS BEEN IN MOTION, THE ENGINE HAS STOPPED AND THE ABILITY TO STEER IS GONE. THE RADIO HAS STAYED ON. BOTH INSTANCES HAVE HAPPENED AT 25MPH OR LESS, THANKFULLY!

NHTSA ID

11066143

Incident

Jan 21, 2018

Mileage

67,500 mi

*NOTE REPORTING THREE DIFFERENT DISCREPANCIES DATES INCLUDED* AFTER DRIVING VEHICLE APPROXIMATELY 1 MILE, VEHICLE WHICH WAS IN MOTION BEGAN TO STUTTER AND EVENTUALLY STALLED OUT. THE STALL CAUSED THE VEHICLE TO LOSE BRAKE FUNCTION AND POWER STEERING. VEHICLE WAS PUT IN PARK AND RESTARTED, VEHICLE RESUMED WITH NORMAL FUNCTION AND OPERATION. INCIDENT OCCURRED 12/1/17 WHILE DRIVING ON A HIGHWAY, THE VEHICLES TRANSMISSION BECAME STUCK IN 3RD GEAR AND WOULD NOT SHIFT. I WAS FORCED TO DRIVE VEHICLE AT AN EXTREMELY HIGH RPM TO MAINTAIN HIGHWAY SPEED IN ORDER TO EXIT HIGHWAY AT A SAFE LOCATION. AGAIN I PUT VEHICLE IN PARK AND RESTARTED IT. THE VEHICLE RESUMED NORMAL OPERATION. INCIDENT OCCURRED 11/24/17 WHILE STATIONARY THE VEHICLES LEFT PASSENGER SLIDING DOOR WILL NOT GO IN TO LOCK POSITION WHILE ATTEMPTING TO CLOSE CAUSING DOOR TO CYCLE REPEATEDLY. IT IS A NECESSITY TO MANUALLY PUSH THE DOOR CLOSED OR IT WILL CONTINUE THIS CYCLE INDEFINITELY. INCIDENT OCCURS DAILY

NHTSA ID

11052960

Incident

Nov 24, 2017

Mileage

66,000 mi

ON TWO SEPARATE OCCASIONS OUR VAN LOST POWER WHILE WE WERE DRIVING. THE FIST INCIDENT HAPPENED WHILE GOING 25-30 MPH ON A CITY ROAD. WE LOST ALL POWER, HAD NO POWER STEERING AND JUST HAD TO HIT THE BRAKES, PUT THE CAR IN PARK AND RESTART IT AND CONTINUE DRIVING. THE SECOND TIME HAPPENED WHILE MAKING A RIGHT HAND TURN ONTO A BUSY HIGHWAY. AFTER MAKING THE TURN THE VAN LOST POWER AND AGAIN WE HAD TO PUT IT INTO PARK, RESTART IT AND ACCELERATE AS TRAFFIC WAS COMING QUICKLY BEHIND US. WE ARE INCREDIBLY THANKFUL THAT OUR FAMILY, OUR CHILDREN WERE IN THE CAR BOTH TIMES, WAS NOT IN AN ACCIDENT CAUSED BY OUR VAN LOSING POWER.

NHTSA ID

11051898

Incident

Nov 22, 2017

Mileage

69,300 mi

AT LOW SPEED. THE CAR WILL STALL AND DISABLE THE POWER STEERING AND BRAKE ASSIST. BRAKE WARNING LIGHT ILLUMINATES. THE CAR WILL START BACK AND PERFORM WITH NO ERROR CODES. VERY RISKY DANGEROUS SITUATION. IT SEEMS AS THOUGH EARLIER MODULES WERE RECALLED FOR THE SAME SYMPTOMS DUE TO A FAULTY IGNITION. THERE HAS BEEN NO RECALL SO FAR ON MY 2014, BUT IT IS CURRENTLY A VERY DANGEROUS VEHICLE WHEN LOSS OF POWER STEERING AND BRAKE ASSIST WHICH IS VIRTUALLY ALL OF THE BRAKES FOR MOST WHO ARE USED TO BRAKE ASSIST WORKING PROPERLY. THEN IT SHOWS NO CODE AFTERWARD.

NHTSA ID

11033256

Incident

Oct 12, 2017

Mileage

73,216 mi

DRIVING THE VAN DOWN A STREET AND MOST OF THE ELECTRICAL SYSTEMS FAILED. WIPERS WENT TO FULL SPEED, EVERY CHECK LIGHT CAME ON. NO STEERING, RADIO DIED, BRAKES DID WORK BECAUSE THEY ARE NOT ELECTRICAL. SHUT IT DOWN AND RESTARTED. TOOK IT TO FALLS MOTOR CITY WHO DID NOT FIND ANY FAULTS. SAID THEY NEVER HEARD OF SUCH A THING. BASIC CONCLUSION I WAS NUTS. TOOK THE CAR BACK...THEN IT HAPPENED AGAIN TOTAL OF 4 TIMES IN 3 MONTHS

NHTSA ID

10968993

Incident

Mar 25, 2017

Mileage

15,000 mi

ENGINE STALLS RANDOMLY, WHILE IN MOTION, HIGHWAY, CITY, COUNTRY. VEHICLE JUST STOPS RUNNING MAKING IT DIFFICULT TO CONTROL STEERING, STOPPING. NEARLY CAUSED AN ACCIDENT SEVERAL TIMES, DUE TO THE VEHICLE BEHIND NEARLY CRASHING INTO OURS, AND THE VEHICLE MUST BE PULLED OFF THE ROAD WHILE ABRUPTLY DECELERATING WHICH IS DANGEROUS WHEN YOU MUST CROSS SEVERAL LANES OF TRAFFIC, AS THE VEHICLE CANNOT BE RESTARTED WHILE MOVING. VEHICLE HAS 56K MILES. THIS PROBLEM HAS BEEN HAPPENING FOR SEVERAL MONTHS. VEHICLE MUST BE PUT INTO PARK TO RESTART REQUIRING THE VEHICLE TO BE PULLED OFF THE ROADWAY. THE VEHICLE OFTEN DOES NOT RESTART IMMEDIATELY. AFTER TAKING IT TO THE DEALER, THEY DUPLICATED AND VERIFIED THE STALLING ISSUE AND SUGGESTED TO REPLACE THE WIN MODULE, WHICH WE AGREED TO HAVE THEM DO, BECAUSE WE BELIEVE IT IS A EXTREMELY IMPORTANT SAFETY CONCERN. PRICE $700. IT LOOKS LIKE THERE WAS AN EARLIER RECALL FOR THE EXACT SAME PROBLEM ON THE 2008 TO 2010 MODEL. WE FEEL THIS IS A MAJOR SAFETY ISSUE. MANY TIMES WE HAVE CHILDREN IN THE CAR. THESE INCIDENTS CAUSE ALL PASSENGERS TO BE DISTRESSED. PROBLEMS STARTED IN DEC 2016 AND WAS INFREQUENT AT FIRST BUT BECAME VERY FREQUENT IN FEBRUARY AND MARCH. CHECKED BY A LOCAL SHOP IN FEBRUARY. THEY SUGGESTED TAKING IT TO THE DEALER.

NHTSA ID

10965865

Incident

Jan 1, 2017

Mileage

50,000 mi

MY 2014 T&C WILL SHUT DOWN WHEN DRIVING. THE POWER STEERING AND ALL ELECTRICAL GOES OUT. THIS HAPPENS MOST FREQUENTLY WHEN I'M SLOWING DOWN FOR A TURN, LEAVING ME IN A VERY DANGEROUS SITUATION. IT HAS HAPPENED SEVERAL TIMES WITHOUT WARNING IN BOTH CITY DRIVING AS WELL AS TURNING INTO MY DRIVEWAY IN A SUBDIVISION. IT HAPPENED ONCE RIGHT AFTER WE BOUGHT THE VAN IN 2015, BUT HAS BEGUN TO GET MORE AND MORE FREQUENT. THE DATE I'M PUTTING AS THE DATE OF THE INCIDENT IS THE MOST RECENT.

NHTSA ID

10955728

Incident

Feb 21, 2017

Mileage

52,000 mi

WHILE DRIVING ON THE HWY SUDDENLY I FELT THE STEERING VERY HARD AND I AM LOSING SPEED. I PULLED TO THE SIDE OF THE HWY WHICH WAS VERY HARD, HARD TO STOP (NO BRAKES). I ASKED MY MECHANIC AND HE TOLD ME TO PUT IN PARK OR NEUTRAL AND START THE CAR, AFTER IT HAPPENED 2 MORE TIME, SO TWO WEEKS AFTER THE LAST ONE I TOOK IT TO THE DEALER BUT HE COULD NOT REPLICATE THE PROBLEM. NO REPAIRS MADE AND I AM VERY SCARED TO DRIVE. *TR

NHTSA ID

10916400

Incident

Sep 28, 2016

Mileage

29,000 mi

I THINK THE VISIBILITY OF THE GEAR SELECTOR ON THE DASHBOARD IS VERY POOR. WHEN I AM SITTING IN THE DRIVER'S SEAT, I CAN NOT SEE WHAT GEAR THE CAR IS IN BECAUSE THE STEERING WHEEL IS IN THE WAY OF THE DASHBOARD. THE GEAR SHIFT ON THE DASHBOARD HAS NO LABELS TO LET YOU KNOW WHAT GEAR IT IS IN. I AM ATTACHING A PICTURE OF MY VIEW THAT DOCUMENTS THE PROBLEM. I HAVE NOT HAD A CRASH BUT HAVE TO BE VERY CAREFUL WHEN I AM BACKING UP THAT I HAVE THE CAR IN THE RIGHT GEAR. THIS ISSUE WOULD BE IN EFFECT EVERY TIME A GEAR IS SHIFTED. IT IS A CONSTANTLY OCCURRING ISSUE.

NHTSA ID

10862555

Incident

May 2, 2016

THE VEHICLE VIBRATES EXCESSIVELY WHEN DRIVEN. THE SEATS ALL MOVE VIOLENTLY. CAR DEALERS HAVE BALANCED THE TIRES TO NO AVAIL. THE TIRES WEAR OUT UNEVENLY, CUPPING BECAUSE OF THIS ISSUE. WE JUST HAD NEW TIRES INSTALLED TO CORRECT THE PROBLEM, ACCORDING TO THE DEALER THAT WAS THE FIX BUT THE CAR IS STILL VIBRATING. THE DEALER LOOKED AT THE CAR AGAIN AND SUGGESTED WE ROTATE TIRES THAT WERE JUST INSTALLED 60 DAYS AGO. THE TIRES ARE AGAIN WEARING UNEVENLY. WE NEED ASSISTANCE IN HAVING THIS PROBLEM RESOLVED ONCE AND FOR ALL. THE CAR HAS 1 YEAR OR 12,000 MILES LEFT ON ITS WARRANTY. I'VE LOST HOPE THAT THE DEALER WILL BE ABLE TO RESOLVE THE ISSUE.

NHTSA ID

10839235

Incident

Dec 10, 2014

Mileage

6,000 mi

MY 2014 CHRYSLER TOWN AND COUNTRY SHUTS OFF WHILE I AM DRIVING AND THE STEERING LOCKS UP. IT HAS HAPPENED ON 3 DIFFERENT OCCASIONS. AFTER IT HAPPENED THE FIRST TIME, I TOOK IT TO THE DEALER AND THEY COULDN'T FIND ANYTHING WRONG WITH THE VEHICLE AND DIDN'T KNOW WHY IT HAPPENED. IT HAS HAPPENED 2 MORE TIME. IT IS CURRENTLY AT THE DEALER BEING CHECKED AGAIN. EVERY TIME IT HAPPENS I AM DRIVING AND THE CAR IS IN MOTION. THIS IS VERY DANGEROUS AND I AM VERY WORRIED IT IS GOING TO CAUSE ME AND MY CHILDREN TO BE IN AN ACCIDENT. SOMETHING NEEDS TO BE DONE ABOUT THIS, IT IS A VERY SERIOUS PROBLEM!

NHTSA ID

10806411

Incident

Aug 21, 2014

Mileage

4,800 mi