Owner-reported complaints naming the driver-assistance system, filed with NHTSA
Data refreshed
Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems. Every record below is an owner-reported complaint about the 2014 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 26 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
The 25 most recent of 26, in the owner's own words
Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.
1.) my tire pressure warning light remains on and unable to detect if tires are actually low or not. It remains on even when tire pressure is at correct level. I got it checked by mechanic and he agreed that something is wrong with the sensor/system. 2.) both of my side mirror sensors will not turn off. I was driving and they were off (were previously working as normal), but then I went to get into another lane and someone was in my blind spot and I nearly hit them. Now they stay on and aren’t able to be utilized or trusted. There was no prior warning to any of these issues and now my vehicle feels extremely unsafe as I cannot use the safety features nor trust the tire pressure indicator.
AT 50,700 MILES AND 6 MONTHS OUT OF WARRANTY, MY FLEX PLATE CRACKED. THE FLEX PLATE CONNECTS TO THE END OF THE CRANKSHAFT AND THE TORQUE CONVERTER. IF YOUR VEHICLE IS RUNNING WHEN THE FLEX PLATE BREAKS YOUR TRANSMISSION WILL NOT RECEIVE THE ROTATIONAL POWER TRANSFER FROM THE ENGINE TO TURN YOU TORQUE CONVERTER, WHICH CAN CAUSE THE VEHICLE TO BECOME IMMOBILIZED WHILE DRIVING. TO REPAIR THE FLEX PLATE, THE ENTIRE TRANSMISSION MUST BE REMOVED WHICH IS VERY EXPENSIVE. ADDITIONALLY, A CRACKED FLEX PLATE ALMOST ALWAYS INDICATES A GREATER PROBLEM WITH YOUR ENGINE OR TRANSMISSION. WE ALSO EXPERIENCED PROBLEMS WITH HESITATION AND/OR PEELING OUT WHEN DEPRESSING THE ACCELERATOR. THE VEHICLE SPEED CONTROL WAS UNPREDICTABLE AND DANGEROUS. THIS WAS MY FAMILY CAR THAT I THOUGHT I COULD RELY ON FOR YEARS. INSTEAD, I FELT VERY UNSAFE DRIVING IT, AND WAS DISAPPOINTED TO HAVE SUCH A MAJOR POWERTRAIN FAILURE AT SUCH LOW MILEAGE. CHRYSLER REFUSES TO ACKNOWLEDGE THE PROBLEM, RECALL, AND PROPERLY REPAIR THE VEHICLE DESPITE MULTIPLE COMPLAINTS OF PEOPLE LOSING CONTROL WHILE DRIVING AT HIGH SPEEDS DUE TO THIS EXACT PROBLEM. I DECIDED I DIDN'T WANT TO BE THE PERSON THAT DIED SO I TRADED IT IN INSTEAD OF REPAIRING IT, BUT I LOST A LOT OF MONEY IN DOING THAT. YOU CAN'T PUT A PRICE ON YOUR FAMILY'S SAFETY - DO NOT BUY THIS CAR.
A USED VEHICLE, 2014 TOWN COUNTRY, JUST GOT ON THE ROAD FROM AN INTER CHANGE, SPEED LIMIT WAS 70 MPH, THUS ONLY GOING 65, PUT CRUISE CONTROL ON, WEATHER AND PAVMENT WAS DRY AND EXCELLENT CONDITIONS, PASSING GEAR KICKED IN CAUSING SPINNING OF FRONT TIRES AND VEERING OFF TO THE RIGHT, HITTING A UTILITY TRUCK NO DAMAGE TO TRUCK BUT MINE WOW !, BEEN HAVING PROBLEMS WITH THIS VEHICLE SINCE I BOUGHT IT, PROBLEM DEALER WOULD NOT LOOK AT PROBLEM VEHICLE WAS IN MOTION DEFECTIVE SENSORS ASSUMPTION.*DT*JB
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE BLIND SPOT MONITORING SYSTEM FAILED TO ALERT WHEN A VEHICLE WAS AT THE LEFT OR RIGHT OF HIS VEHICLE. THE CONTACT ALSO STATED THAT THE REVERSE SYSTEM DID NOT ALERT WHEN A VEHICLE WAS APPROACHING ON THE LEFT OR RIGHT. THE CONTACT ALSO STATED THAT THE DIAMOND SQUARE ICON ON THE EXTERIOR MIRRORS ASSOCIATED WITH THE BLIND SPOT MONITORING SYSTEM FAILED TO ILLUMINATE AND MAKE A WARNING SOUND. THE VEHICLE WAS TAKEN TO WATSON LUDINGTON CHRYSLER (3632 WEST US HIGHWAY 10, LUDINGTON, MICHIGAN 49431, (231)-845-3900), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER:[XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. CONSUMER STATED WHEN BACKING HIS VEHICLE AND ANOTHER VEHICLE IS APPROACHING A LOUD NOISE WAS RELEASED. ('PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).'), *JB
THE PASSENGER SIDE SLIDING DOOR TRIES TO OPEN AND CLOSE REPEATEDLY WITHOUT SUCCESS. THIS CAUSES THE EXTERNAL LIGHTS AND AND TURN ALL LIGHTS TO CONSTANTLY GO OFF AND THE VAN TO DING LIKE A DOOR IS OPENING. ONCE THIS STARTS, IT DOES NOT MATTER IF THE CAR IS PARKED, DRIVING, ON, OR OFF.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING APPROXIMATELY 45 MPH, THE WINDSHIELD WIPERS ACTIVATED INDEPENDENTLY, THE VEHICLE INDEPENDENTLY DECELERATED, AND THE BLIND SPOT PROTECTION UNAVAILABLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED FOUR TIMES. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
WHEN DRIVING ON THE HIGHWAY AT A CONSTANT SPEED AND THEN ACCELERATING THE VEHICLE CONTINUES TO ACCELERATE EVEN WHEN THE ACCELERATOR IS RELEASED AND THE BRAKE IS DEPRESSED. AFTER PRESSING THE BRAKE PEDAL SEVERAL TIMES THE VEHICLE SPEED DECREASES. THE ACCELERATION CONTINUED FROM 10 TO 20 SECONDS DURING THESE TIMES. I HAVE EXPERIENCED THIS CONDITION 5 OR 6 TIMES. THE CONDITION INITIALLY OCCURRED IN AUG 2015 AND I TOOK IT TO A DEALER BUT NO CODES WERE FOUND AND THEY COULD NOT DUPLICATE THE PROBLEM. THE CONDITION OCCURRED AGAIN IN 2018 ON A MORE FREQUENT BASIS (4 OR 5 TIMES). I AGAIN TOOK THE VEHICLE TO A DEALER AND THEY COULD NOT DUPLICATE. I ALSO TOOK THE THE VEHICLE TO AN INDEPENDENT SHOP THAT SPECIALIZES IN ELECTRICAL AND DRIVABILITY ISSUES. THEY HAD THE CARS FOR 2 DAYS AND COULD NOT DUPLICATE OR FIND ANYTHING TO INDICATE A PROBLEM. I HAVE A CASE NO. 27622793. WHEN I HEARD OF SIMILAR PROBLEMS AND RECALLS WITH OTHER CHRYSLER VEHICLES IN MAY 2018 I CALLED CHRYSLER AND WAS TOLD THAT A FINAL LIST OF VEHICLES WAS NOT OUT YET AND I WOULD BE NOTIFIED IF AND WHEN MY VEHICLE WAS FOUND TO HAV A PROBLEM.
IN MOTION THE CURSE CONTROL WILL NOT TURN ON OR IT WILL TURN OFF WITHOUT ANY NOTICE. I HAVE HAD IT IN THE SHOP ABOUT SIX MONTHS AFTER I PURCHASED THE VAN . THE AUTO DEALER SAID THEY COULD NOT FIND ANYTHING WRONG. NOW IT HAS BEEN 4 YEARS AND I'M STILL HAVING THIS PROBLEM AND THE SHUTTING OFF OF THE CURSE CONTROL OR TURNING ON IS HAPPENING MORE OFTEN.L NEED SOME HELP FIGURING OUT WHAT THE CAUSE IS OF THIS PROBLEM.
2014 CHRYSLER TOWN AND COUNTRY. CONSUMER WRITES IN REGARDS TO VEHICLE SHAKING VIOLENTLY, UNINTENDED ACCELERATION AND SLOW SHIFTING. *LD THE CONSUMER STATED THE PASSENGER TIRE SENSOR CORRODED AND CAUSED THE TIRE TO BLOW OUT. THE VEHICLE RASHED INTO A NEIGHBOR'S CAR. *JS
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. WHILE DRIVING UNKNOWN SPEEDS, THE HEADLIGHTS, TURN SIGNALS, AND INSTRUMENT CLUSTER FAILED TO ILLUMINATE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (BLEVINS BROS, 5914 STATE HWY 812 OGDENSBURG, NY 13669) WHERE IT WAS DIAGNOSED THAT THERE WAS A SHORTAGE IN THE DRIVER'S DOOR WIRING. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE BLIND SPOT DETECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND OPENED CASE NUMBER: 33453442. NO FURTHER ASSISTANCE WAS PROVIDED BY THE MANUFACTURER. THE FAILURE MILEAGE WAS 50,048.
THE SYSTEM DASH FLASHES AND THE.WHOLE CAR SHUTS DOWN COMPLETELY OFF WHILE DRIVING OR SITTING STILL. THE SYSTEM FLICKERS AND THEN TURNS ENGINE OFF OR LIGHTS GO OFF AND ENGINE IS ON. THE CAR HAS BEEN HESITATING SINCE 2015 AND LIGHTS FLICKERING IN 2016.
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE TPMS FAILED TO FUNCTION PROPERLY. ONE OF THE TPMS FAILED, CORRODED, AND CAUSED A TIRE TO PUNCTURE. THE VEHICLE ALSO INDEPENDENTLY ACCELERATED WHILE MAKING A TURN ON A SLIGHT CURVE. THE VEHICLE WAS TAKEN TO A DEALER (TRONCALLI CHRYSLER JEEP DODGE-RAM, 818 ATLANTA HWY, CUMMING, GA 30040, (678) 244-4100) WHERE IT WAS DIAGNOSED. THE VEHICLE WAS TEMPORARILY REPAIRED WITHOUT A PERMANENT SOLUTION. THE CONTACT ALSO STATED THAT THE DEALER FAILED TO PROVIDE A DETAILED DIAGNOSIS. AN INDEPENDENT MECHANIC INDICATED THAT THE COMPUTER MODULE FAILED TO FUNCTION PROPERLY, WHICH CAUSED THE VEHICLE TO SHAKE VIOLENTLY AND CAUSED A CRACK IN THE ENGINE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO REMEDY OTHER THAN HAVING THE VEHICLE DIAGNOSED AND REPAIRED BY A DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE.
BOTH CHRYSLER AND THE DEALERSHIP KNEW THAT THE COMPUTER MODULE WAS DEFECTIVE AND WENT OUT OF THEIR WAY TO KEEP THIS INFORMATION FROM US LEAVING OUR ENTIRE FAMILY AND THE GENERAL PUBLIC IN DANGER. OUR INSURANCE COMPANY HAD US TAKE THE CAR TO A NUETRAL 3RD PARTY TO DETERMINE THAT THE WRECK I HAD WAS CAUSED BY THE CAR SELF ACCELERATION. THEY CONFIRMED IT DID AND THAT THERE WERE NUMEROUS ERRORS THAT WERE NEVER ADDRESSED OR WARNED OF. THE TIRE PRESSURE GAUGE MALFUNCTIONED AND BLEW OUT THE REAR PASSENGER TIRE. BOTH TRONCALLI (THE DEALERSHIP) & CHRYSLER REFUSED TO GIVE US THEIR FINDINGS CLAIMING PROPRIETARY INFORMATION AND HUNG UP ON US. THEN WE TRIED TO GO THROUGH MEDIATION, WE WERE TOLD THAT BECAUSE THE CAR WAS INVOLVED IN A WRECK THEY COULD NOT HELP US EVEN THOUGH THEY KNEW THAT THE WRECK WAS CAUSED BY THE MALFUNCTION. SO WE HAVE AN UNDRIVEABLE CAR THAT WE ARE PAYING A NOTE AND INSURANCE ON SITTING IN OUR GARAGE. ALL WHILE WE ARE HAVING TO RENT CARS BECAUSE I HAVE BEEN HAVING HEALTH ISSUES SINCE SEPT 2016. THE ACCIDENT OCCURRED WHILE I WAS MAKING A TURN AND I HIT MY NEIGHBOR WHICH WAS PARKED ON THE STREET.
2014 CHRYSLER TOWN AND COUNTRY - 70,000 MILES ELECTRONICS STARTED MALFUNCTIONING WHILE DRIVING SHUTTING OFF ALL INSIDE CABIN ELECTRONICS INCLUDING PANEL, RADIO, A/C AND TURNING ON WINDSHIELD WIPERS. AT FIRST IT DID NOT MALFUNCTION EVERY TIME BUT NOW IT DOESN'T RUN 1 MINUTE WITHOUT MALFUNCTIONING. SOMETIMES MY BRAKE, HEAD AND SIGNAL LIGHTS WILL NOT WORK AND THE COMPLETE PANEL AND GAGES WILL NOT GO BACK UP INCLUDING GAS, SPEED RPM ETC. UNTIL I SHUT DOWN THE CAR AND WAIT A FEW MINUTES TO TURN IT BACK ON MAKING IT COMPLETELY UNSAFE. I BROUGHT IT TO THE LOCAL DEALER AND AS EXPECTED, AND MENTIONED BY OTHERS ONLINE, THEY SAID THEY HAVE NEVER HEARD OF ANYTHING LIKE IT. THEY STATED THAT MY CAR HAS 9 DIFFERENT COMPUTERS AND THAT THEY ARE READING MALFUNCTIONS ON ALL OF THEM AND DECIDED TO RESET THE MODULE THAT CONTROLS ALL OF THE INTERIOR ELECTRONICS. $100.00+ NOTHING CHANGED APART FROM THE FACT THAT IT IS NOW HAPPENING MORE FREQUENTLY. I REFUSE TO GET INTO THE PATH OF SPENDING THOUSANDS OF DOLLARS ON THIS REPAIR JUST ON THE GUESSING GAME OF REPLACING PART AFTER PART WITHOUT POSITIVE RESULTS. PLEASE HELP!
MULTIPLE OCCASIONS THE VAN ACCELERATED ON ITS OWN WITH BRAKES APPLIED, OVER ACCELERATED, AND WENT IN REVERSE WHILE IN DRIVE. IT HAS FAILED TO ACCELERATE WHILE STATIONARY AND WHILE IN MOTION. IT LOST POWER WHILE DOING 55 ON THE HIGHWAY, AND ALSO MULTIPLE TIMES WHILE ON CITY STREETS. IT HAS BEEN IN FOR REPAIR THREE TIMES AND IS STILL BEING REPAIRED. ATTACHED ARE INVOICES FROM THE FIRST TWO REPAIRS.
ENGINE STALLS RANDOMLY, WHILE IN MOTION, HIGHWAY, CITY, COUNTRY. VEHICLE JUST STOPS RUNNING MAKING IT DIFFICULT TO CONTROL STEERING, STOPPING. NEARLY CAUSED AN ACCIDENT SEVERAL TIMES, DUE TO THE VEHICLE BEHIND NEARLY CRASHING INTO OURS, AND THE VEHICLE MUST BE PULLED OFF THE ROAD WHILE ABRUPTLY DECELERATING WHICH IS DANGEROUS WHEN YOU MUST CROSS SEVERAL LANES OF TRAFFIC, AS THE VEHICLE CANNOT BE RESTARTED WHILE MOVING. VEHICLE HAS 56K MILES. THIS PROBLEM HAS BEEN HAPPENING FOR SEVERAL MONTHS. VEHICLE MUST BE PUT INTO PARK TO RESTART REQUIRING THE VEHICLE TO BE PULLED OFF THE ROADWAY. THE VEHICLE OFTEN DOES NOT RESTART IMMEDIATELY. AFTER TAKING IT TO THE DEALER, THEY DUPLICATED AND VERIFIED THE STALLING ISSUE AND SUGGESTED TO REPLACE THE WIN MODULE, WHICH WE AGREED TO HAVE THEM DO, BECAUSE WE BELIEVE IT IS A EXTREMELY IMPORTANT SAFETY CONCERN. PRICE $700. IT LOOKS LIKE THERE WAS AN EARLIER RECALL FOR THE EXACT SAME PROBLEM ON THE 2008 TO 2010 MODEL. WE FEEL THIS IS A MAJOR SAFETY ISSUE. MANY TIMES WE HAVE CHILDREN IN THE CAR. THESE INCIDENTS CAUSE ALL PASSENGERS TO BE DISTRESSED. PROBLEMS STARTED IN DEC 2016 AND WAS INFREQUENT AT FIRST BUT BECAME VERY FREQUENT IN FEBRUARY AND MARCH. CHECKED BY A LOCAL SHOP IN FEBRUARY. THEY SUGGESTED TAKING IT TO THE DEALER.
MY 2014 T&C WILL SHUT DOWN WHEN DRIVING. THE POWER STEERING AND ALL ELECTRICAL GOES OUT. THIS HAPPENS MOST FREQUENTLY WHEN I'M SLOWING DOWN FOR A TURN, LEAVING ME IN A VERY DANGEROUS SITUATION. IT HAS HAPPENED SEVERAL TIMES WITHOUT WARNING IN BOTH CITY DRIVING AS WELL AS TURNING INTO MY DRIVEWAY IN A SUBDIVISION. IT HAPPENED ONCE RIGHT AFTER WE BOUGHT THE VAN IN 2015, BUT HAS BEGUN TO GET MORE AND MORE FREQUENT. THE DATE I'M PUTTING AS THE DATE OF THE INCIDENT IS THE MOST RECENT.
TIPM MODULE DEFECTIVE LEAVING MY VEHICLE STRANDED HAD TO BE TOWED HOME WITH MY KIDS, BEEN TO DEALERSHIP TWICE, WITH NO LUCK BUT A 200 SERVICE FEE AND NO CORRECTION, I CALLED CHRYSLER CORP DIRECTLY AND WAS HUNG UP ON SAYIN THEY WILL DO NOTHING WHEN ASK TO SPEAK TO MANAGER. THE OCCASIONS I WENT TO GET GAS MAYBE 4 MIN FILLED GAS CAR WOULDN'T START WAITED 2 HRS 4 TOW TRUCK, OTHER TIMES WAS IN HIGHWAY CAR STARTED SHAKING PULLED OVER AGAIN CAR WOULDN'T START GIVING ME A LIGHTING BOLT ERROR CODE IN DASH BOARD I PAY 467 A MONTH AND SPENT LETS SEE 200 3 TIMES FOR TOWING 189.99 AT DEALERSHIP TWICE IN ONE [XXX] MONTH AND CHRYSLER KNOWS OF THIS ISSUE IN THERE CARS AND WONT RECALL IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2014 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT THE VEHICLE'S BLIND SIDE SENSOR LOCATED ON BOTH THE PASSENGER AND DRIVER SIDE MIRRORS FAILED TO PROPERLY NOTIFY THE DRIVER. ALSO, THE INSTRUMENT PANEL FAILED TO CHIME AND THE LIGHT SENSOR SYSTEM FAILED TO ALERT THE DRIVER WHEN SOMETHING WAS IN THE VEHICLE'S BLIND SIGHT. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHO STATED THAT BECAUSE THE BODY REPAIR SHOP PREVIOUSLY REPAIRED THE VEHICLE, THEY SHOULD PROVIDE THIS REPAIR AS WELL. THE VEHICLE WAS NOT REPAIRED. THE INSURANCE COMPANY STATED THAT ONLY ORIGINAL EQUIPMENT COULD BE USED FOR REPAIRS ON THE VEHICLE. THE DEALER WAS INFORMED THAT THE PARTS FOR THE REPAIR WERE ORIGINAL PARTS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 29,929. UPDATED 05/04/16*LJ *TR
DRIVING THROUGH SUBDIVISION (SLOWER SPEEDS) AFTER PICKING 3 BOYS UP FROM SCHOOL, THE VAN ACCELERATED ON IT'S OWN AND HAD TO HIT THE BRAKES.
I WAS DRIVING UP HILL IN THE CITY OF MUSCATINE AND MY AUTOMOBILE STARTED ROARING AND ACCELERATING NEAR A STOP SIGN AND I COULD NOT GET THE AUTO TO STOP. I ENDED UP HITTING A CURB AND CRASHED INTO TWO TREES AND WAS KNOCKED UNCONSCIOUS. THE AIRBAGS IN THE FRONT AND THE SIDE DID NOT DEPLOY. BOTH SIDES OF THE CAR WERE IMPACTED AND THE FRONT ALSO. THE CAR WAS STILL ROARING WHEN EMERGENCY PERSONAL ARRIVED TO ASSIST ME. THIS CAUSED ME TO HAVE SEIZURES AND WAS TAKEN TO EMERGENCY ROOM AND ADMITTED TO HOSPITAL. THE UPS DRIVER HEARD THE CAR ROARING AND ME CRASHING INTO THE TREES.
CAR CUT OFF AND WOULD NOT START. TOOK THE CAR TO A CHRYSLER DEALERSHIP AND THEY SAID IT WAS THE BATTERY. THEY CHARGE THE BATTERY AND THE CAR STILL WOULD NOT START. THEN THEY SAID IT WAS THE TIPM, THEY HAD TO ORDER THE PART AND 39 OTHER WAS WAITING ON THE PART ALSO. IT IS GOING TO BE $1,100.00 TO FIX THE PROBLEM.
THE VEHICLE WAS PARKED IN THE GARAGE WHEN THE DRIVER ENTERED THE VEHICLE. THE DRIVER PRESSED THE IGNITION BUTTON TO TURN THE VEHICLE, KEEPING HER FOOT ON THE BRAKE. AS THE VEHICLE STARTED, THE WIPERS CAME ON AT HIGH SPEED WITHOUT HAVING BEEN TURNED ON AT THE TIME OR PREVIOUSLY. AT THE SAME TIME, THE ENGINE REVVED AND BEGAN TO ACCELERATE IN REVERSE DESPITE BEING IN PARK WITH THE DRIVER'S FOOT ON THE BRAKE. THE DRIVER'S DOOR WAS OPEN AND CRASHED AGAINST THE SIDE OF THE GARAGE DOOR, EJECTING THE DRIVER WHO HAD NOT EVEN HAD TIME TO PUT HER ON SEAT BELT. THE VAN CONTINUED TO REVERSE DOWN THE DRIVEWAY WHERE IT COMPLETED (ALMOST) A 180 DEGREE TURN. THE VAN FINALLY CAME TO A STOP ROLLING UP AGAINST A SIDEWALK CURB WITH A COUPLE MORE ENGINE REVS. A PERSON OTHER THAN THE DRIVER WAS THE FIRST TO THE VEHICLE AFTER IT CAME TO A STOP. HE NOTED THAT THE VEHICLE WAS IN PARK. HE SHUT THE VEHICLE OFF BY PRESSING THE IGNITION BUTTON. THE OWNER OF THE VAN AND DRIVER ARE VERY CONCERNED ABOUT THE VEHICLE'S AND THEIR SAFETY AFTER HAVING EXPERIENCED THIS INCIDENT. *TT
I BOUGHT A 2014 CHRYSLER TOWN AND COUNTRY IN AUGUST 2014. I TOOK THE VAN IN FOR A SQUEALING NOISE 20 DAYS AFTER I BOUGHT THE VEHICLE SAT THERE FOR AN HOUR AT THE DEALERSHIP AND THEN THEY COME TO TELL ME THEY COULD NOT HEAR THE NOISE. THE VAN STOP MAKING THE NOISE IN OCTOBER 2014 HOWEVER IT ALMOST COST ME AND CHILDREN OUR LIVES. WE WERE DRIVING DOWN A VERY BUSY HIGHWAY WHERE WE LIVE AND THE ENGINE STALLED AND JUST QUIT LOST ALL POWER I WAS ABLE TO GET OUT OF THE ROAD THANK GOODNESS OR WE WOULD HAVE BEEN SMASHED BECAUSE IT WAS 8:00 A.M. WORK TRAFFIC. I THEN CALLED THE DEALERSHIP RIGHT AWAY AND MADE AN APPOINTMENT TO BRING THE VAN IN TO HAVE IT SEEN ABOUT. I TOOK THE VAN IN AND WAS CALLED A FEW DAYS LATER AND THEY TOLD ME THEY COULD NOT DUPLICATE THE ISSUE VERY FRUSTRATING. MY VAN HAS STALLED SEVERAL MORE TIMES AFTER THAT AND HAS BEEN AT THE DEALERSHIP FOR 3 WEEKS NOW AND THEY STILL SAY THEY CANNOT FIND THE ISSUE. ALSO, I WAS IN THE PARKING LOT OF A STORE AND TURNED INTO A PARKING PLACE AND THE ENGINE JUST SHUT OFF IT TOOK SEVERAL MINUTES FOR IT TO START BACK UP. I HAVE CONTACTED CHRYSLER ON THIS MATTER AND THEY GO WITH WHAT THE SERVICE DEPARTMENT SAYS AND IF THEY CANNOT DUPLICATE THE ISSUE THEY TELL ME TO COME GET IT. I AM NOW GOING TO TURN THIS OVER TO THE LEMON LAW DEPARTMENT BECAUSE I DO NOT FEEL SAFE IN THIS VEHICLE THAT WAS PURCHASED NEW AND ONLY HAS 7,000 MILES ON IT. NOT TO MENTION THIS IS THE SECOND BRAND NEW VEHICLE I HAVE PURCHASED FROM THIS PLACE AND THE FIRST ONE THE TRANSMISSION WENT OUT AT 6,000 MILES. I NEED SOME HELP SOMEONE PLEASE ADVISE ME ON WHAT I NEED TO DO. ALSO, I HAVE WROTE A LETTER TO CHRYSLER STATING THE PROBLEMS I AM HAVING AND CERTIFIED MAILED IT AND THE ONLY RESPONSE I GOT WAS I WILL SEND TO SOMEONE ELSE. *TR
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
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