2014 Chrysler Town And Country Electrical Problems
Owner-reported complaints naming the electrical system, filed with NHTSA
Data refreshed
Electrical reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
215
Latest Apr 8, 2026
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
34%
of 636 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
17
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
6
What this page shows
Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories. Every record below is an owner-reported complaint about the 2014 Chrysler Town And Country submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 215 reports on file name it.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Owner reports naming electrical
The 25 most recent of 215, in the owner's own words
2014 Chrysler Town & Country experienced active diagnostic trouble code P2764 — Torque Converter Clutch Pressure Control Circuit Low. Vehicle was non-driveable. Authorized Chrysler dealership technician documented that voltage from TIPM to Valve Body was shorted to ground — confirming a wiring harness electrical defect. The dealership replaced the Valve Body three separate times without resolving the defect. The wiring harness was never permanently repaired despite being identified as the root cause. Manufacturer issued written admission that no repair could ensure resolution after 210 days out of service. The electrical short in the wiring harness affecting the transmission control circuit represents a safety defect that rendered the vehicle inoperable and uncontrollable during acceleration.
NHTSA ID
11730074
Incident
Jun 4, 2025
Electrical
Filed Nov 25, 2025
Fire reported1 injury reported
The contact owns a 2014 Chrysler Town and Country. The contact stated that while driving at approximately 35 MPH, the charging port located between the 2nd and 3rd row seating on the driver’s side caught on fire. No warning light was illuminated before the failure. The contact pulled off a busy roadway and pulled into a parking lot, all while her 3-year-old son was seated in the 2nd row rear driver's side seat and was being surrounded by smoke. The contact stated that it took approximately 10 minutes to pull over and safely exit the vehicle to remove her son from the vehicle. The contact's son received medical attention for smoke inhalation. The Police and local Fire Department arrived on the scene and extinguished the fire. A Fire report was filed however, the Fire report number was not provided. The origin of the fire was the 110-Volt charging port due to an electrical failure. The contact stated that the child seat was also damaged and needed to be replaced due to the plastic being burned. The vehicle was towed to the residence, where it remained for several weeks. However, the vehicle was later towed back to the local independent dealer where the vehicle was purchased and remained at the dealer for further investigation. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 136,000.
NHTSA ID
11701442
Incident
Nov 2, 2025
Mileage
136,000 mi
Driver assistanceElectrical
Filed Oct 5, 2025
Back-Up camera/alert system fails frequently. Yes, I can make it available for inspection. Safety concern is obvious Problem has not been reproduced or confirmed No inspection has been performed No prior warning.
NHTSA ID
11691451
Incident
Jun 1, 2025
AirbagsElectrical
Filed Aug 21, 2025
Left Rear sliding door shut door stuck in locked position and will not unlock manually or by powering. Air bag light stays on.
NHTSA ID
11682226
Incident
Aug 16, 2025
AirbagsElectricalEngine
Filed Jul 25, 2025
Fire reported
Vehicle engine exploded in the middle of the night. Car would remote start on its own as I would lock the doors and walk away prior to the incident. Also the airbag light would come off and on. Notice the day of the incident that the dimmer would disappear and reappear. Very strange I thought. The house could've burned down while we were sleeping. If it wasn't for our neighbors and the quick response of those firefighters it could've possibly burned the house down while we were in there sleeping. The van was picked up by the insurance company two days ago. Not sure what happened as far as it being inspected yet. They have given me the silent treatment. Went to a Chrysler dealership, not where I bought it. This van has had one recall done in 2015. Rear quarter vent window switch.
NHTSA ID
11676100
Incident
Jul 20, 2025
Electrical
Filed Jul 3, 2025
The contact's partner owns a 2014 Chrysler Town and Country. The contact stated while his partner was driving at an undisclosed speed, the driver noticed smoke coming from the rear driver's side sliding door interior and a strong burning electrical wiring odor. The driver pulled over to the side of the road and exited the vehicle. The contact met the driver and noticed that there was a significant amount of smoke coming from the sliding door with but there was no visible flames. The contact used a fire extinguisher and extinguished the burning and smoke; however, the failure recurred after driving and parking the vehicle at the residence. The contact used a fire extinguisher to extinguish the burning and smoke. The contact the contacted the fire department who completely extinguished the burning. The contact related the failure to NHTSA Campaign Number: 14V234000 (Electrical System); however, the VIN was not included. The local dealer and other unknown dealers were contacted and informed the contact that the earliest availability to inspect the vehicle was in two weeks and half. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that a field investigator would be sent to inspect the vehicle. The failure mileage was approximately 187,000.
NHTSA ID
11671131
Incident
Jul 3, 2025
Mileage
187,000 mi
AirbagsElectricalSteering
Filed Nov 29, 2024
The steering wheel controls stopped working. Had a mechanic look at it and said it was the clock spring contacts were compromised.
NHTSA ID
11627976
Incident
Aug 8, 2024
Electrical
Filed Sep 11, 2024
Items of concern range from a sliding door that will intermittently refuse to respond to the key fob command, or it will randomly close on passengers. Additionally, the rear hatch unexpectantly closes on members of my family as they remove groceries. Lately, the time display and rear camera have ceased to function. At times, the dash screen lights up with a gray display that illuminates the cab and makes night-driving very difficult. When this happens, I cannot get it to go dark.
NHTSA ID
11614085
Incident
Jan 1, 2023
ElectricalEngine
Filed Aug 19, 2024
No check engine warning, unpredictable no start, no crank. Physical well being of grandchild, others and self at risk due to high temperatures. This also puts stress on mental well being, how to fix, can I fix, the cost and constant worry of being stranded. Have not confirmed with dealer. Did have a shop review. Battery, alternator good, starter is new. Issue is sporadic and hard to duplicate, but happening daily. Research on internet shows this is common occurrence without a definitive solution. Who has to have a breakdown, not just mechanically speaking to find a solutuon?
NHTSA ID
11609573
Incident
Jul 12, 2024
Electrical
Filed Apr 24, 2024
The passenger sliding door locked is stuck locked and the door will not open.
NHTSA ID
11584915
Incident
Apr 10, 2024
ElectricalEngineFuel system
Filed Mar 19, 2024
I was driving on I95 and the car completely shut down. The RPM went to 0. It started up again after about twenty minutes. I had the car repaired (throttle body replaced) and since that incident I have had this same thing happen four more times. The car seems to “resets” itself. I have had the throttle body replaced twice, the ignition control switch twice, the relay harness and then the relay redone. The van only does this periodically. The dealership had my van for six weeks and “couldn’t duplicate the problem “. This usually happens when driving for over an hour and speeds over 65mph. Last week I was driving to work, eleven miles from home and it happened again. The van restarted after sitting about thirty minutes.
NHTSA ID
11578364
Incident
Nov 10, 2022
Electrical
Filed Mar 6, 2024
Fire reported
The rear power outlet caught fire while driving today 03/05/2024. Nothing was plugged in to the outlet.
NHTSA ID
11575792
Incident
Mar 6, 2024
Body & structureElectrical
Filed Feb 22, 2024
When vehicle is exposed to consistent sunlight and heat during the spring/summer months, the driver's side power sliding door will not latch properly, causing the door to repeatedly try to latch itself shut. This occurs when opening/closing the door, and also while the vehicle is in motion. For example, if the door is shut properly, and the vehicle goes over a bump or something disrupts the ride, the door will think it is open, the warning light comes on the dashboard, the interior lights activate and the electric latch motor will repeatedly activate until the van thinks the door is closed. Even when parked, I have returned to the vehicle to find the door trying to close itself
NHTSA ID
11573500
Incident
Jun 1, 2023
Electrical
Filed Sep 13, 2023
2014 Town and Country - 78,000 miles vehicle experiencing crank no start. Known issue and no recall issued by manufacturer for this model.
NHTSA ID
11544278
Incident
Sep 12, 2023
Electrical
Filed Jul 24, 2023
Driving along vehicle shut off. Back doors locked would not open had a 2 and 3, year old in car seats. Trunk wouldn’t open only front doors. Had to climb over the bucket seats to get the children out, trapped in heat, 2 year old with epilepsy. Got the children out, had to then pull their car seats over the bucket seats. Towed to garage. Was told it needed a fuse box $1500. On back order for 5 days. We are 2,000 miles from home. Repair shop tried to put part in van starts smoking Tells us to send it to the dealer who now says it needs a tipen for $2800. How does a vehicle just stop and lock its occupants in? If it was on fire, one or both of our babies could be harmed. We then had to fly home since we at the time had no vehicle and were way past our vacation. Our broken van is in Massachusetts.
NHTSA ID
11534224
Incident
Jul 2, 2023
Electrical
Filed Jun 11, 2023
Door lock buzzes in passenger side sliding door. Sometimes it will not unlock. Inability to open door could put our safety at risk someday.
NHTSA ID
11526430
Incident
Apr 1, 2023
AirbagsElectrical
Filed Apr 2, 2023
Driver captain seat head rest deployed on it’s own without an accident. Fortunately, I was sitting in the parked when it deployed….no injury just scared me. Electrical: I’ve been dealing with a parasitic drain no my battery. I have these amber lights around my light switch, around my overhead console, around my inverter power outlets in the rear and around other dash controls. You can only see it at night. Dodge said it was because of a failing radio. I disconnected the radio, waited until it got dark, and the lights were still on. Pulling the M12 fuse (30 amp) the power drain stopped and the amber lights go out. I’m unclear what’s causing the additional drain. On the internet I keep running a cross bad TIPM’s for sporadic electrical issues and power drains that happen. May trade it.
NHTSA ID
11515055
Incident
Apr 2, 2023
Electrical
Filed Mar 29, 2023
I took my van in because the vents were not blowing full force when first starting the vehicle. After 5 mins the air blows normal. I looked online for potential recalls and found that 2014 and 2015 dodge and Chrysler vans had this issue and found that others had this issue and the module needed to be reprogrammed. I had the service center replace the blower motor and test the relays and wires and even with the new motor, it still has this 5 min delay to blow full force. I called Chrysler and they don't see recalls for my van but I believe this is part of the recall. I think this issue started last summer and had my whole ac system checked and the tech put dye in the system and there are no leaks. I use Firestone Complete Auto Care so they have my records if you need them. I can also give you the link of the website I found regarding the recall. You can inspect my vehicle if you would like. It happens every time I start my van. I am a quadriplegic and cannot sweat. This is a safety issue especially in the AZ summers. If this cannot be resolved through NHTSA can you please tell me how to fix the issue or give me info on where it can be remedied. Thank you! [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ID
11514508
Incident
Jul 15, 2022
Electrical
Filed Mar 28, 2023
The rear hatch on my 2014 Town & Country opens randomly, without my pressing the key. It has happened about 7 times this year. It started in late January. I was out of town and my van was parked in a residential parking lot. When I came out the hatch was up. I thought maybe I had hit my key or something during the evening. Not so, now I can go out at any time and the hatch is up. I am afraid it will come open while I am driving. Today, 3/28/23, it has come open 3 times already.
NHTSA ID
11514146
Incident
Mar 28, 2023
Electrical
Filed Jan 30, 2023
Fire reported
Vehicle caught on fire - flames coming out of driver's tail light. Interior smoke before flames coming out. Thank God, we were home and noticed and was not in the middle of the night.. There was a 5 gallon full gas tank within 3 feet of this fire. It could have taking my whole house out and my family. Clearly there is a problem with the electrical system on the drivers side toward the rear.
NHTSA ID
11504458
Incident
Jan 29, 2023
ElectricalEngine
Filed Oct 16, 2022
In the middle of driving the vehicle steering wheel seized up and the engine shut off in the middle of driving. This is extremely dangerous and I had my two children in the car
NHTSA ID
11489470
Incident
Oct 16, 2022
Electrical
Filed Sep 13, 2022
We have had several instances where the car, while driving, just shuts off and have lost braking and control. I am pretty sure this is due to a faulty ignition switch. I have been in heavy traffic when this happens and by the grace of God have not caused a serious wreck. There is no warning when this happens and there is nothing in particular that causes the issue. Very scary and this should be recalled by Chrysler. I have not taken it to the dealer yet but plan to because it is extremely dangerous.
NHTSA ID
11484226
Incident
Sep 13, 2022
Electrical
Filed Aug 19, 2022
Fire reported
The contact's wife owned a 2014 Chrysler Town and Country. The contact stated while his wife was driving 30 MPH, there was an electrical fumes odor inside the vehicle. The contact stated no warning light was illuminated. The driver was able to park on the side of the road and exited the vehicle with his grandson before seeing fire coming from the front passenger’s side of the vehicle. The contact stated no one was injured nor sought medical attention. The fire department extinguished the fire and filed a fire report. The fire department deemed the vehicle totaled. The contact stated a police officer also arrived at the location of the incident and filed a police report. The vehicle was not drivable. The contact had the vehicle towed to the tow lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 200,000.
NHTSA ID
11480150
Incident
Aug 14, 2022
Mileage
200,000 mi
Electrical
Filed Aug 16, 2022
The rear passenger-side sliding door actuator failed forcing the door in a locked position. Because of this failure the door was entirely unusable and could not be opened or unlocked in any ways from inside the vehicle. This clearly posses a safety risk in case of emergency if doors become unavailable due to a faulty part. There is not notification that the door is in a failure state until you go to try to open the door. There is an existing warranty bulletin for 2015 and 2016 models, and I believe this should be extended to earlier models as they have a high failure rate and pose a safety risk as well.
NHTSA ID
11479525
Incident
Jul 31, 2022
ElectricalEngine
Filed Aug 12, 2022
The contact owns a 2014 Chrysler Town and Country. The contact stated while driving approximately 35 MPH, the vehicle started overheating, emitted white smoke from the exhaust and then shut off. The contact stated upon attempting to restart the vehicle to pull into the driveway, the vehicle started overheating and emitted white smoke. The vehicle was taken to an independent mechanic where it was diagnosed that the head gasket blew and needed to be replaced. The vehicle was not repaired. The contact associated the failure to NHTSA Campaign Number: 14V234000 (Electrical System). However, the VIN was not included. The dealer was not notified of the failure. The manufacturer was made aware of the failure and informed the contact that they could not assist as the vehicle was not covered under warranty or recall. The approximate failure mileage was 120,000.
NHTSA ID
11478939
Incident
Aug 8, 2022
Mileage
120,000 mi
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Other components reported on this vehicle
Categories with enough reports to have a page of their own