RoadVitals

2002 Dodge Durango Interior & seats Problems

Owner-reported complaints naming the interior system, filed with NHTSA

Data refreshed

Interior & seats reportsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
8
Latest Dec 18, 2017
Share of all reportsThis category as a share of every owner report on file for this model year. One report can name more than one component, so the categories overlap.
2%
of 423 total
Crash or fire reportedReports in this category whose submitter recorded that a crash or a fire occurred. The reporter's own answer on the NHTSA form, not a verified finding.
0
Injuries or deaths reportedTotals the submitters entered on their own reports in this category. Not verified by NHTSA and not a casualty statistic.
1

What this page shows

Reports naming seats, latches, locks, linkages and interior fittings. Every record below is an owner-reported complaint about the 2002 Dodge Durango submitted to NHTSA — not a confirmed defect, not a recall and not a manufacturer bulletin. 8 reports on file name it.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Owner reports naming interior

Shown in the owner’s own words, exactly as filed

Interior & seatsSeat belts
Filed Dec 18, 2017
1 injury reported

DRIVER AND FRONT PASSENGER SEATS SLIDE BACK AND FORTH IN AN UNCONTROLLABLE MANNER WITH ACCELERATION, BRAKE AND TURNS. SEAT BELTS DO NOT ENGAGE TO LIMIT FORWARD/SIDE MOVEMENT OF HUMAN BODY. SEAT SLIDING/MOVEMENT HAS ENOUGH FORCE TO CAUSE INTERRUPTION OF CONTACT WITH VEHICLE'S GAS/BRAKE PEDALS. FORCEFUL FORWARD MOTION OF SLIDING SEAT HAS ENOUGH MOMENTUM ON DRIVER'S SIDE TO CAUSE HUMAN IMPACT ON THE STEERING WHEEL WHEN A HARD STOP/BRAKE ENGAGED. PASSENGER SIDE SEAT SLIDES WITH ENOUGH FORCE TO CAUSE HEAD TO IMPACT WINDSHIELD ON SUDDEN/HARD STOP. SEAT BELTS DO NOT ENGAGE TO STOP FORWARD OR SIDE MOTION OF HUMAN BODY WHEN EITHER SEAT SLIDES BACK/FORTH. 02/2015 CHRYSLER JEEP DODGE RAM REPAIRED SEAT FRAME WITH A NEW SWITCH (TECH NOTES 545 AND 579) AT MILEAGE: 116,616. 2017 CURRENT MILEAGE: 124,674. DRIVERS/PASSENGERS AT OR BELOW AGE/GENDER APPROPRIATE BMI.

NHTSA ID
11055225
Incident
Dec 16, 2017
Mileage
124,668 mi
Interior & seatsTransmission
Filed Jan 8, 2009

MY 2002 DURANGO HAS DEVELOPED PROBLEM WHERE GEAR SHIFT LEVER IS STICKING IN PARK AT INITIAL STARTUP. WILL FREE UP AFTER SEVERAL MINUTES DELAY OR IF BRAKE PEDAL IS PUMPED 3-4 TIMES. WILL NOT REPEAT UNLESS ENGINE IS OFF SEVERAL HOURS. REGULAR DAILY OCCURRENCE PAST 4 WEEKS. CURRENT MILEAGE IS 100,010 MILES. AT FIRST THOUGHT SHIFT LINKAGE FREEZING IN WINTER WEATHER BUT NOW HAVE HAD PROBLEM ON DAYS WITH EXTENDED HOURS OF TEMPS WELL ABOVE FREEZING. NO DEALER CONTACT YET. *TR

NHTSA ID
10254320
Incident
Dec 14, 2008
Mileage
99,400 mi
Interior & seats
Filed Sep 8, 2008

ADJUSTABLE LUMBAR SUPPORT ON BUCKET SEATS CAME APART AND THE ADJUSTMENT WHEEL IS NO LONGER ATTACHED TO ANYTHING. THE SEAT IS DISHED OUT IN THE BACK AND VERY UNCOMFORTABLE. *TR

NHTSA ID
10241330
Incident
Jul 11, 2008
Mileage
80,000 mi
Interior & seats
Filed Nov 2, 2007

2002 DODGE DURANGO DRIVER SIDE SEAT CAME OFF THE TRACK. CUSTOMER STATES THAT THE DEALER SAID THAT THE REPAIR WOULD NOT BE COVERED UNDER WARRANTY. CONSUMER STATED THAT THE SEAT BROKE AWAY FROM THE TRACK AND WAS NOT HIT BY ANOTHER VEHICLE. *KB

NHTSA ID
10208311
Incident
Oct 10, 2007
Interior & seats
Filed Dec 11, 2004

DOOR LOCKS INTERMITTENTLY UNLOCKING AND LOCKING WHILE DRIVING IN THE RAIN. *JB

NHTSA ID
10102693
Incident
Sep 23, 2004
Mileage
37,200 mi
BrakesInterior & seatsSuspension
Filed Feb 15, 2004

MULTIPLE PROBLEMS WITH 2002 DODGE DURANGO. POWER LOCKS INTERMITTENTLY LOCK AND UNLOCK WITHOUT ACTIVATING THEM. BAD CREAKING NOISE FROM FRONT SUSPENSION, POSSIBLE BALL JOINT PROBLEMS. CHECK ENGINE LIGHT GOES ON AND OFF INTERMITTENTLY. BRAKES REALLY SOFT, HORRIBLE STOPPING DISTANCE. ENGINE RUNS REALLY ROUGH IN MORNING FOR FIRST 10-15 MINUTES. ONLY 21000 MILES. *AK

NHTSA ID
10058178
Incident
Feb 14, 2004
Driver assistanceElectricalInterior & seats+3 more
Filed Sep 29, 2003

ELECTRONIC CONTROLS OF SAFETY EQUIPMENT DO NOT FUNTION PROPERLY. TURN SIGNALS,LIGHTS,CRUISE. GAUGES,WINDOWS,RADIO,AIRBAG ETC.. ALL HAVE MALFUNTIONED SINCE THE CAR WAS PICKED UP FROM THE DEALER. IT IS OBVIOUS THAT A ELECTRICAL PROBLEM EXISTS IN THE VEHICLE BUT DODDGE/CHRYSLER IS UN WILLING TO ADDRESS THE ISSUE .THIS IS AN ONGOING ISSUE. I HAVE NUMEROUS WITNESSES AND HAVE STARTED VIDEO RECORDING THE PROBLEMS.

NHTSA ID
10040920
Incident
Feb 25, 2002
Mileage
60 mi
Interior & seats
Filed Jul 25, 2003

DURING A RAIN STORM, WHILE MY HUSBAND WAS DRIVING, THE LOCKS WOULD LOCK AND UNLOCK FOR NO PARTICULAR REASON. HE EVEN GOT LOCKED OUT AND OUR CHILD LOCKED INSIDE. *AK

NHTSA ID
10029143
Incident
Dec 15, 2002

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Other components reported on this vehicle

Categories with enough reports to have a page of their own

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .