RoadVitals

2002 Dodge Durango Problems

Owner-reported complaints filed with NHTSA, grouped by component

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
423
Latest Jun 23, 2025
Components namedHow many of our component categories appear on at least one report for this model year. One report can name several.
18
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
48

What this page shows

Everything below is an owner-reported complaint submitted to NHTSA about the 2002 Dodge Durango, grouped by the component NHTSA recorded on the report. These are not confirmed defects, and they are not recalls. NHTSA does not verify most reports before publishing them, and a category with more reports in it is not evidence that a part is defective.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

Reports by component

Ranked by how many owner reports name each component category

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Each component in detail

What the reports in each category say, in the owners' own words

Suspension

Reports naming suspension components — springs, struts, shocks, control arms and related hardware.

144
reports

From owner reports, verbatim

I have had my front wheel hub replaced 12 times yet my car isn't part of any recall

NHTSA ID 11668686 · filed Jun 23, 2025

The hub on my 02 Durango has had to be replaced 8 times since I bought it in 2018 but everyone says my car isn't part of recall.

NHTSA ID 11633843 · filed Jan 3, 2025
All 144 reports naming suspension

Brakes

Reports naming service brakes, the antilock braking system, brake hoses, master cylinders or the parking brake.

66
reports

From owner reports, verbatim

WHILE DRIVING, NO MATTER WHAT SPEED THE VEHICLE STARTS TO SPUTTER, LOSES POWER AND WILL STALL. I WAS LOW ON GAS, AND TOOK MY CAR TO A LOCAL GAS STATION FOR FUEL. AFTER PUTTING $10 IN MY CAR WAS RUNNING EXTREMELY ROUGH. I WAS DOING ABOUT 20 MPH, WHEN IT JUST SHUT OFF. BRAKES GOT REAL HARD. AFTER RE STARTING THE VEHICLE ALL SEEMED NORMAL. THEN, I DROVE ABOUT 3 CAR LENGTHS AND IT DID IT AGAIN AT A RED LIGHT. I TRIED PUSHING THE GAS TO SEE IF THAT WOULD DO ANYTHING, IT DIDNT. I DROVE ALL IN , ABOUT 3 MILES, AND THE CAR STALLED 7 TIMES. WHILE IN THE DRIVE THROUGH, IT STALLED 3 ABD AT ONE POINT JERKED SO FAR I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. VEHICLE SPEED DOES NOT MATTER , AS IT WILL SLOWLY LOSE POWER AND TURN OFF. I WAS DRIVING LOCALLY ON A CITY STREET. MY BEST GUESS TO THIS PROBLEM WOULD BE SOMETHING RELATED TO THE EVAP SYSTEM, QUITE POSSIBLY THE PURGE VALVE BUT IM NOT 100% SURE BUT THIS SITUATION IS VERY UNSAFE, I HAVE 2 SMALL CHILDREN AND CANNOT DRIVE THIS VEHICLE. DURING MY TRIP THE SPEED WAS BETWEEN 20-45 MPH

NHTSA ID 11282838 · filed Nov 29, 2019

HAPPENED TWICE SINCE DEC. 2018 WHEN DRIVING ON CITY STREETS AT SPEED OF APRX. 35-45 AND ABS WAS DEPLOYED IT IMMEDIATLY UNLOCKED AND JUMPED FORWARD CAUSING THE CAR TO NOT IMMEDIATELY STOP. CAME VERY CLOSE TO REAR ENDING CAR IN FRONT OF ME HAD I BEEN CLOSER.

NHTSA ID 11191233 · filed Mar 24, 2019
All 66 reports naming brakes

Engine

Reports naming the engine itself — including stalling, misfires, oil consumption, cooling and internal engine components.

56
reports

From owner reports, verbatim

WHEN DRIVING TO THE STORE I SHUT VEHICLE OFF AND WENT IN . WHEN I CAME OUT I CRANKED IT OVER AND IT STARTERED AND THEN CAUGHT ON FIRE BY FIREWALL AND WAS INGOLFED IN FLAMES

NHTSA ID 11376450 · filed Nov 26, 2020

WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED CAMSHAFT SENSOR BUT IT IS STILL DYING. IF YOU DO A GOOGLE SEARCH YOU WILL FIND THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. IT IS DANGEROUS AND MY LIFE AND THE LIFE OF OTHERS CAN BE AT RISK. *TR

NHTSA ID 11326992 · filed Jun 2, 2020
All 56 reports naming engine

Electrical

Reports naming the electrical system — wiring, battery, charging, control modules, infotainment and electrical accessories.

50
reports

From owner reports, verbatim

WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED CAMSHAFT SENSOR BUT IT IS STILL DYING. IF YOU DO A GOOGLE SEARCH YOU WILL FIND THAT A LOT OF PEOPLE ARE HAVING THE SAME ISSUE. IT IS DANGEROUS AND MY LIFE AND THE LIFE OF OTHERS CAN BE AT RISK. *TR

NHTSA ID 11326992 · filed Jun 2, 2020

MY VIN TAG: (XXXX) I REPLACED BLOWER MOTOR, RESISTOR, AND PLUG MULTIPLE TIMES ON MY 2002 DODGE DURANGO AND IT KEEPS MELTING/BURNING UP. IF I LEAVE IT ON LOW OR MEDIUM FAN SETTING EVENTUALLY IT WILL CATCH FIRE, I'M FINALLY COMING TO YOU TO SEE IF YOU CAN HELP. OWNERS OF THE 1998-2007 DODGE DURANGO'S & DAKOTA'S ALL HAVE THIS PROBLEM MANY WILL HAVE FIRES DUE TO IT AND IT'S JUST A MATTER OF TIME BEFORE THERE IS A FATALITY FROM IT! I WAS DRIVING HOME AFTER SNOW PLOWING AND NEEDED TO DEFROST MY WINDOWS SO I PUT IT ON MEDIUM AND WITHIN 6 MINUTES SMELLED A STRONG BURNING SMELL. GO HOME AND THE WIRING HAD MELTED THE FAN, PLUG AND HARNESS. I'VE CHANGED THIS PART NOW ABOUT 12 TIMES IN ABOUT A YEAR, LOW & MEDIUM SETTINGS CAUSE IT SO NOW I CAN ONLY USE HIGH FOR ANY USE UNLESS I WANT ANOTHER FIRE, 9TH TIME IT ALMOST CAUGHT BECAUSE IT WAS DRIPPING PLASTIC ABOUT TO CATCH WHEN I SPRAYED WATER ON IT AND PULLED CONNECTION ON BATTERY. MILD TO WILD ON RTE-34 IN ORANGE, CT WORKED ON IT AS WELL. REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA ID 11256772 · filed Sep 20, 2019
All 50 reports naming electrical

Powertrain (other)

Powertrain reports that are not specifically the engine or transmission — driveshafts, axles, transfer cases and differentials.

38
reports

From owner reports, verbatim

WHILE DRIVING ON AN INTERSTATE HIGHWAY AT 65 MILES PER HOUR THE ENGINE SHUT DOWN AND I PULLED OFF ONTO THE SHOULDER. AFTER SITTING FOR ABOUT 5 MINUTES I TRIED THE IGNITION KEY AND THE ENGINE STARTED AND I CONTINUED ON MY WAY.

NHTSA ID 11084305 · filed Apr 10, 2018

TRUCK WILL NOT GO IN RIGHT GEAR IT SKIPS FROM PARK TO DRIVE TO NEUTRAL AND NOW THE KEY IS STUCK IN THE IGNITION. THE VEHICLE WILL START BUT IT WILL NOT GO IN PARK.

NHTSA ID 10971250 · filed Apr 8, 2017
All 38 reports naming powertrain (other)

Transmission

Reports naming the automatic or manual transmission, including shifting behaviour, shudder, slipping and transmission control modules.

33
reports

From owner reports, verbatim

--- PLEASE--- NHTSA NEEDS TO EXPAND RECALL NOTIFICATION TO COVER MORE VEHICLES. I HAVE 2 DURANGOS, BOTH HAVE SAME PROBLEM DESCRIBED IN RECALL NOTIFICATION # 69542. DODGE CUSTOMER CARE HOTLINE CLAIMS BOTH OF MY VEHICLES (VIN [XXX] AND [XXX]) ARE NOT COVERED BY THIS RECALL. BOTH OF MY VEHICLES EXHIBIT SAME CONDITIONS DESCRIBED IN RECALL NOTIFICATION. RECALL ID # 69542 - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT-- RECALL DATE: DEC 04, 2007-- MODEL AFFECTED: 2002 DODGE DURANGO SUMMARY: VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS, THE IGNITION/PARK SHIFT INTERLOCK SYSTEM MAY BECOME INOPERATIVE. THIS CAN ALLOW THE SHIFTER TO BE MOVED OUT OF THE "PARK" POSITION WITH THE IGNITION KEY REMOVED (OR IN THE "LOCK" POSITION). THIS CAN ALSO ALLOW THE IGNITION KEY TO BE REMOVED WHEN THE SHIFTER HAS NOT BEEN PLACED IN THE "PARK" POSITION. CONSEQUENCES: EITHER OF THESE CONDITIONS COULD ALLOW THE VEHICLE TO ROLL AWAY CAUSING A CRASH WITHOUT WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

NHTSA ID 10505437 · filed Apr 2, 2013

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT STATED THAT SHE WAS UNABLE TO SHIFT THE VEHICLE INTO PARK, BUT WAS ABLE TO REMOVE THE KEY FROM THE IGNITION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 07V555000 (COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 130,000.

NHTSA ID 10410229 · filed Jul 1, 2011
All 33 reports naming transmission

Steering

Reports naming the steering system — racks, columns, power-steering assist and steering linkage.

28
reports

From owner reports, verbatim

THE STEERING IS VERY LOOSE. HAS A LOT OF PLAY IN IT. HAVE REPLACED TIE ROD ENDS. AT THIS TIME WE CAN NOT SEEM TO FIND OUT WHAT IS CAUSING IT.

NHTSA ID 11309475 · filed Feb 16, 2020

AUTOMATIC TRANSMISSION, GEAR SHIFT IS LOCKING IN PARK. AFTER STARTING VEHICLE AND TRYING TO SHIFT INTO DRIVE, GEAR SHIFT WILL NOT MOVE. HAS OCCURRED 3 TIMES IN LAST TWO WEEKS. AFTER "PLAYING" WITH GEAR SHIFT, TRYING TO GET IT TO MOVE, I HEAR A CLICK AND THEN IT IS OPERATIVE. ON THE 3 OCCASIONS, TOOK FROM APPROXIMATELY 1 TO 3 MINUTES BEFORE HEARING CLICK. LOOKED UP ON LINE TO SEE IF OTHERS WERE HAVING ISSUE AND SEARCH LED ME TO A RECALL FOR2002 DODGE DURANGO ISSUED IN DECEMBER 2007. I NEVER RECEIVED A RECALL NOTICE AT THAT TIME. NHTSA ID # 07V555000 RELATED TO IGNITION/PARK SHIFT INTERLOCK SYSTEM BECOMING INOPERATIVE.

NHTSA ID 11131143 · filed Sep 25, 2018
All 28 reports naming steering

Airbags

Reports naming the air-bag system — deployment behaviour, inflators, sensors and warning lights.

16
reports

From owner reports, verbatim

I WAS INVOLVED IN AN ACCIDENT WHERE I HIT THE VEHICLE IN FRONT OF ME TRAVWLLING APPX 45-50 MILES AN HOUR. AIR BAGS DID NOT DEPLOY.

NHTSA ID 10935919 · filed Dec 16, 2016

AIRBAG LIGHT COMES ON AND STAYS ON.

NHTSA ID 10731860 · filed Jul 3, 2015
All 16 reports naming airbags

Visibility

Reports naming windshields, glass, wipers, defrosters and mirrors.

16
reports

From owner reports, verbatim

PURCHASED A USED 2002 DODGE DURANGO WITH 70K MILES. VEHICLE WAS UNDER LIMITED WARRANTY. DRIVERS POWER WINDOW FELL INTO THE DOOR AT HIGHWAY SPEED, NEARLY CAUSING AN ACCIDENT JUST FROM THE SHOCK. WENT TO DEALERSHIP, WAS TOLD IT WAS AN ELECTRICAL ISSUE, SO NOT UNDER WARRANTY. TOOK IT TO A PRIVATE MECHANIC, $500 TO REPLACE THE REGULATOR. A FEW MONTHS LATER, PASSENGER SIDE FAILS, TOOK IT TO A DIFFERENT DEALERSHIP, WAS TOLD IT WAS A PLASTIC PULLEY THAT FAILED, WOULD HAVE BEEN UNDER WARRANTY, BUT MY WARRANTY JUST EXPIRED. ANOTHER $500. DRIVER SIDE FAILED AGAIN A FEW MONTHS LATER, STARTED CALLING DODGE AND COMPLAINING, NOTHING THEY COULD DO THEY SAID. LEARNED HOW TO REPLACE MYSELF, 3 TIMES DRIVERS SIDE REAR REGULATOR, 2 TIMES PASSENGER REAR REGULATOR, 3 TIMES DRIVERS FRONT, 2 TIMES PASSENGER FRONT. NOW THREE ARE BROKEN AGAIN, THE REPLACEMENT PART IS THE SAME PLASTIC JUNK. I AM TIRED OF REPLACING THEM. DODGE HAS TOLD ME THAT IT HAS BEEN TO LONG AND THEY WILL NOT BE ABLE TO ASSIST ME, BUT CAN SELL ME THE PARTS...AGAIN.. I HAVE BEEN TOLD THAT COLD WEATHER, SLAMMING THE DOORS, OVER USE OF WINDOWS, COULD ALL BE CONTRIBUTING ISSUES. IN OTHER WORDS, HUMAN ERROR. THIS IS NOT THE CASE IN MY GARAGED FULL LEATHER SHOWROOM QUALITY VEHICLE. GOOGLE DODGE WINDOW REGULATORS, YOU WILL FIND PAGES OF COMPLAINTS. WISH I WOULD HAVE BOUGHT A CAR THAT DOESNT NEED TO BE AT 86 DEGREES CONSTANTLY, THAT COULD GO DOWN A BUMPY ROAD, THAT I COULD ROLL DOWN THE WINDOWS MORE THAN TWICE A DAY (BECAUSE THAT IS WHAT THEY RECOMMEND), COULD SHUT THE DOORS WITHOUT FEAR OF SLAMMING THEM, DIDNT HAVE TAPE ON THE WINDOWS TO HOLD THEM UP, COULD GO THROUGH A DRIVE THROUGH WITH MY DOOR CLOSED, AND DIDNT COST ME OVER $3000 IN WINDOW PARTS. THIS IS A SAFETY ISSUE AS YOU WILL FIND IF YOUR GOING DOWN THE HIGHWAY AND YOUR WINDOW INSTANTLY FALLS INTO YOUR DOOR. SHAME ON DODGE FOR NOT MAKING THIS ISSUE RIGHT. *TR

NHTSA ID 10466471 · filed Jul 18, 2012

WHILE STOPPED AT AN INTERSECTION, THE AIR CONDITIONER/HEATER BLOWER MOTOR CEASED TO OPERATE IN ALL RANGES EVEN THOUGH THE A/C WAS ON AND THE COMPRESSOR CLUTCH WAS ENGAGED. ON INSPECTION, IT WAS OBSERVED THAT THE FIRST TWO PINS OF THE RESISTOR BLOCK WERE MELTED AS WAS THEIR CORRESPONDING SOCKETS IN THE PLUG. FURTHER, THE WIRING AT THE PLUG WAS SEVERELY OXIDIZED AND THE INSULATION WAS MELTED BACK. I REPLACED THE PLUG ASSEMBLY AND RESISTOR BLOCK. THE RESISTOR BLOCK HAD BEEN REPLACED THREE YEARS PRIOR WHEN THE LOWEST BLOWER SETTING CEASED TO OPERATE. INTERNET ACCOUNTS OCCUR FREQUENTLY ON THIS ISSUE. THIS CREATES A COLD WEATHER HAZARD AS THE DEFROSTER WILL CEASE TO OPERATE CREATING A DANGEROUS OPERATING CONDITION. TOTAL COST OF REPAIR MATERIALS WAS APPROXIMATELY $125.00. *TR

NHTSA ID 10439416 · filed Dec 12, 2011
All 16 reports naming visibility

Other / unspecified

Reports whose component NHTSA recorded as unknown, or that do not map to one of the categories above.

11
reports

From owner reports, verbatim

IT STARTED WITH A SOFT BELL SOUND (E.G.LIKE WHEN YOU OPEN A DOOR), DOORS LOCKING AND UNLOCKING, SMALL LIGHT ON THE 4 X 4 KNOB GOING OFF AND ON, CONSOLE LIGHT TURNING ON AND OFF AND THE 4 X 4 SYSTEM WAS NOT WORKING. ALL ISSUES STARTED A COUPLE OF MONTHS PRIOR TO 1/7/14. IT WAS WORKED ON BY DODGE OF WOODBURY, NJ DURING THE 1/7/14 WEEK. NOW, (5/12/15) THERE IS A BELL SOUND AGAIN ON AND OFF. NOT SURE IF THE 4 X 4 IS WORKING SINCE I'VE HAD NO NEED TO USE IT. HOWEVER, THIS IS AN ELECTRICAL ISSUE THAT IS NOT GOING AWAY FULLY!

NHTSA ID 10716091 · filed May 12, 2015

HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. HAVE REPLACE ALL CALIPERS AND PADS BOTH FRONT AND BACK. STILL HAVING PROBLEMS ...I DRIVE DAILY BACK AND FORTH TO WORK AND MOST OF THE TIME I HAVE TO START BRAKING WAY BEFORE I GET TO A STOP. *TR

NHTSA ID 10398103 · filed Apr 28, 2011
All 11 reports naming other / unspecified

Tires & wheels

Reports naming tires, wheels, hubs, or the tire-pressure monitoring system.

9
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 DODGE DURANGO EQUIPPED WITH GOODYEAR TRACKER 2 TIRES, SIZE: P235/70/R16 (NA). WHILE DRIVING 60 MPH, THE REAR PASSENGER TIRE BLEW OUT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT ALL FOUR TIRES WERE CORRODED. THE TWO REAR TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 180,000 AND THE TIRE FAILURE MILEAGE WAS 17,000.

NHTSA ID 10761319 · filed Sep 3, 2015

WAS DRIVING AT LOW RATE OF SPEED AND THE SPARE TIRE FELL FROM UNDER DURANGO THE CABLE THAT HOLDS IT IN PLACE JUST BROKE. HAD I BEEN ON BUSY HIGHWAY AT 55 TO 65 MPH PEOPLE COULD HAVE BEEN KILLED. THERE SHOULD BE SOME KIND OF SAFETY HOLDING TIRE BESIDES JUST THE LITTLE CABLE. *TR

NHTSA ID 10676213 · filed Jan 17, 2015
All 9 reports naming tires & wheels

Interior & seats

Reports naming seats, latches, locks, linkages and interior fittings.

8
reports

From owner reports, verbatim

DRIVER AND FRONT PASSENGER SEATS SLIDE BACK AND FORTH IN AN UNCONTROLLABLE MANNER WITH ACCELERATION, BRAKE AND TURNS. SEAT BELTS DO NOT ENGAGE TO LIMIT FORWARD/SIDE MOVEMENT OF HUMAN BODY. SEAT SLIDING/MOVEMENT HAS ENOUGH FORCE TO CAUSE INTERRUPTION OF CONTACT WITH VEHICLE'S GAS/BRAKE PEDALS. FORCEFUL FORWARD MOTION OF SLIDING SEAT HAS ENOUGH MOMENTUM ON DRIVER'S SIDE TO CAUSE HUMAN IMPACT ON THE STEERING WHEEL WHEN A HARD STOP/BRAKE ENGAGED. PASSENGER SIDE SEAT SLIDES WITH ENOUGH FORCE TO CAUSE HEAD TO IMPACT WINDSHIELD ON SUDDEN/HARD STOP. SEAT BELTS DO NOT ENGAGE TO STOP FORWARD OR SIDE MOTION OF HUMAN BODY WHEN EITHER SEAT SLIDES BACK/FORTH. 02/2015 CHRYSLER JEEP DODGE RAM REPAIRED SEAT FRAME WITH A NEW SWITCH (TECH NOTES 545 AND 579) AT MILEAGE: 116,616. 2017 CURRENT MILEAGE: 124,674. DRIVERS/PASSENGERS AT OR BELOW AGE/GENDER APPROPRIATE BMI.

NHTSA ID 11055225 · filed Dec 18, 2017

MY 2002 DURANGO HAS DEVELOPED PROBLEM WHERE GEAR SHIFT LEVER IS STICKING IN PARK AT INITIAL STARTUP. WILL FREE UP AFTER SEVERAL MINUTES DELAY OR IF BRAKE PEDAL IS PUMPED 3-4 TIMES. WILL NOT REPEAT UNLESS ENGINE IS OFF SEVERAL HOURS. REGULAR DAILY OCCURRENCE PAST 4 WEEKS. CURRENT MILEAGE IS 100,010 MILES. AT FIRST THOUGHT SHIFT LINKAGE FREEZING IN WINTER WEATHER BUT NOW HAVE HAD PROBLEM ON DAYS WITH EXTENDED HOURS OF TEMPS WELL ABOVE FREEZING. NO DEALER CONTACT YET. *TR

NHTSA ID 10254320 · filed Jan 8, 2009
All 8 reports naming interior & seats

Body & structure

Reports naming the vehicle structure, frame, body panels, doors, hood and trim.

8
reports

From owner reports, verbatim

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE SPARE TIRE HOLDER WAS CORRODED, WHICH CAUSED THE SPARE TIRE TO DETACH FROM THE HOLDER. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.

NHTSA ID 11288895 · filed Dec 13, 2019

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 15 MPH, THE DOORS INDEPENDENTLY LOCKED AND UNLOCKED CONTINUOUSLY WITHOUT WARNING. AS A RESULT, THE BATTERY BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CENTRAL TIMING MODULE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 123,998.

NHTSA ID 10924779 · filed Nov 7, 2016
All 8 reports naming body & structure

Driver assistance

Reports naming forward-collision avoidance, lane keeping, back-over prevention, cruise control and related electronic driver-assistance systems.

7
reports

From owner reports, verbatim

While pulling a travel trailer I got onto the freeway. As I have been pulling the trailer for a while now with this vehicle my comfort speed is around 45mph but will push up to 50mph maybe 55mph at the most. Anyways while entering the freeway I accelerated and as I got ready to merge I let my foot off the gas but the peddle stayed down and the vehicle continued to accelerate until around 80mph to 85mph when I finally got the peddle to release and stop acceleration. I quickly got off the freeway to calm myself as I was terrified I was going to crash. During this incident the first thing I did was tap the brakes lightly which did absolutely nothing and the car kept accelerating next I grabbed the floor mat thinking that maybe it was obstructing the peddle, it was not. Then I quickly used my foot to wiggle under the peddle and pull up multiple times until it finally released and came up stopping acceleration and luckily to my relief I did not crash although I had come very close had there been any more traffic or if I had got going g any faster I may not have been so lucky. This only happened the one time where I got to dangerous speeds but since then the peddle has started to stick two other times but this times it was much easier to get the peddle to release and I wasn't towing a trailer. I read that this happened in another model in freezing temperatures fro. The same manufacturer but couldn't find anything to it without freezing temperatures. I think it is a manufacturer defect that maybe affects other 2002 Dodge Durango I dony know if pulling the trailer triggered this or not as I said it has happened twice since and that was without a trailer attached. Definitely scary and should be looked at.. I don't have the funds to take it to a shop so I haven't had it professionally looked at yet

NHTSA ID 11418981 · filed May 29, 2021

VEHICLE STALLS INTERMITTENTLY WITH OUT WARNING AT ANY SPEED INCLUDING IN PARK AND WHILE IDLING. WHEN THIS OCCURS POWER STEERING IS LOST, GAUGES FREEZE IN LAST POSITION, NO CHECK ENGINE LIGHT. VEHICLE STARTS RIGHT BACK UP WITHOUT HESITATION. DURING MY 7 MINUTE DRIVE TO WORK IT MAY STILL ONCE OR NOT AT ALL UP TO 7 TIMES. VEHICLE IS CURRENTLY SITTING AT A DODGE DEALERSHIP GARAGE WHERE THEY ARE UNABLE TO DIAGNOSE IT DUE TO VEHICLE NOT GIVING AND CODES EVEN WITH IT STALLING FOR THEM MULTIPLE TIMES. I ALREADY REPLACED THE CRANKSHAFT POSITION SENSOR AND IT DIDN'T FIX THE ISSUE. MY OPTIONS ARE TAKE MY CAR BACK STILL STALLING OR REPLACE THE PCM $500-$900 WHICH MAY NOT BE THE PROBLEM THEN I'M OUT THE MONEY. I GUESS FINGERS CROSSED SINCE NO ONE AT THIS GARAGE HAS EVER SEEN A VEHICLE NOT THROW A CODE WITH THEM WITNESSING THE ISSUE

NHTSA ID 11047962 · filed Nov 22, 2017

Too few reports in this category for a page of its own — they appear in the full complaint list.

Exterior lighting

Reports naming headlights, tail lights, turn signals and other exterior lighting.

7
reports

From owner reports, verbatim

HEADLIGHTS FLICKING ON AND OFF AS WELL AS THE INTERIOR LIGHTS. CANNOT DRIVE AT NIGHT.

NHTSA ID 11241964 · filed Aug 6, 2019

TL* THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 70 MPH, THE HEADLAMPS DIMMED. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE POLICE WERE NOTIFIED AND ESCORTED THE VEHICLE HOME. THIS WAS THE THIRD TIME THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,299.

NHTSA ID 10891998 · filed Aug 1, 2016

Too few reports in this category for a page of its own — they appear in the full complaint list.

Seat belts

Reports naming seat belts, buckles, retractors and pretensioners.

6
reports

From owner reports, verbatim

DRIVER AND FRONT PASSENGER SEATS SLIDE BACK AND FORTH IN AN UNCONTROLLABLE MANNER WITH ACCELERATION, BRAKE AND TURNS. SEAT BELTS DO NOT ENGAGE TO LIMIT FORWARD/SIDE MOVEMENT OF HUMAN BODY. SEAT SLIDING/MOVEMENT HAS ENOUGH FORCE TO CAUSE INTERRUPTION OF CONTACT WITH VEHICLE'S GAS/BRAKE PEDALS. FORCEFUL FORWARD MOTION OF SLIDING SEAT HAS ENOUGH MOMENTUM ON DRIVER'S SIDE TO CAUSE HUMAN IMPACT ON THE STEERING WHEEL WHEN A HARD STOP/BRAKE ENGAGED. PASSENGER SIDE SEAT SLIDES WITH ENOUGH FORCE TO CAUSE HEAD TO IMPACT WINDSHIELD ON SUDDEN/HARD STOP. SEAT BELTS DO NOT ENGAGE TO STOP FORWARD OR SIDE MOTION OF HUMAN BODY WHEN EITHER SEAT SLIDES BACK/FORTH. 02/2015 CHRYSLER JEEP DODGE RAM REPAIRED SEAT FRAME WITH A NEW SWITCH (TECH NOTES 545 AND 579) AT MILEAGE: 116,616. 2017 CURRENT MILEAGE: 124,674. DRIVERS/PASSENGERS AT OR BELOW AGE/GENDER APPROPRIATE BMI.

NHTSA ID 11055225 · filed Dec 18, 2017

NO INJURIES YET, REAR BENCH SEAT, SEAT BELTS RELEASE RANDOMLY, WILL NOT STAY LOCKED, ALL THREE DO THE SAME, ONE WORSE THAN OTHERS, IS GETTING WORSE. *TR

NHTSA ID 10259625 · filed Feb 23, 2009

Too few reports in this category for a page of its own — they appear in the full complaint list.

Heating & air conditioning

Reports naming the heating, ventilation and air-conditioning system.

5
reports

From owner reports, verbatim

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. THE VEHICLE WAS REPAIRED IN 2007 ACCORDING TO NHTSA CAMPAIGN ID NUMBER 06V339000 (ELECTRICAL SYSTEM). AFTERWARDS, THE HEATING UNIT FAILED TO WORK PROPERLY. THERE WERE NO FAILURES PRIOR TO THE RECALL REPAIR. THE CONTACT ALSO SMELLED A BURNING ODOR WHENEVER THE HEATING UNIT WAS ACTIVATED. THE MANUFACTURER STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER RECALL AND THEY COULD NO LONGER ASSIST. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 100,500.

NHTSA ID 10249133 · filed Nov 18, 2008

1-ELECTRICAL SYSTEM ON OVERHEAD DIGITAL COMPASS SYSTEM BECAME VERY HOT. THIS ELECTRICAL COMPONENT SYSTEM DID NOT WORK FOR A PERIOD OF A FEW DAYS. IT HAS INTERMITTENTLY WORKED NOW. 2-WHEN YOU TURN THE STEERING WHEEL THERE IS A HORRIBLE NOISE COMING FROM ONE OF THE REAR WHEELS. IT MAKES A "WOO-WOO" SOUND EVERY TIME THE VEHICLE IS TURNED, PRIMARILY TURNING RIGHT. A "HONEST" MECHANIC, WHO IS A FRIEND, TOLD ME THAT DODGE (CHRYSLER) WAS INFAMOUS FOR THIS TYPE OF WHEEL PROBLEM. 3-THE TRANSMISSION SEEMS TO HAVE A HARD TIME SHIFTING, WHICH INVOLVES THE ABOVE WHEEL PROBLEM. 4-THE AIR CONDITIONING SYSTEM DOES NOT COOL AND THE VEHICLE IS ONLY 4 YEARS OLD. 5-THE LEATHER COVERED DASH IS PEELING UP AND BEGAN LAST SUMMER, WHEN THE VEHICLE WAS ONLY 3 YEARS OLD. CONTACTED CHRYSLER/DODGE HQ AND DEALERSHIP AND BOTH HAVE REFUSED TO REPAIR PROBLEM.

NHTSA ID 10169697 · filed Oct 1, 2006

Too few reports in this category for a page of its own — they appear in the full complaint list.

Fuel system

Reports naming fuel storage or delivery — tanks, pumps, lines, injectors and fuel leaks.

2
reports

From owner reports, verbatim

WHILE DRIVING, NO MATTER WHAT SPEED THE VEHICLE STARTS TO SPUTTER, LOSES POWER AND WILL STALL. I WAS LOW ON GAS, AND TOOK MY CAR TO A LOCAL GAS STATION FOR FUEL. AFTER PUTTING $10 IN MY CAR WAS RUNNING EXTREMELY ROUGH. I WAS DOING ABOUT 20 MPH, WHEN IT JUST SHUT OFF. BRAKES GOT REAL HARD. AFTER RE STARTING THE VEHICLE ALL SEEMED NORMAL. THEN, I DROVE ABOUT 3 CAR LENGTHS AND IT DID IT AGAIN AT A RED LIGHT. I TRIED PUSHING THE GAS TO SEE IF THAT WOULD DO ANYTHING, IT DIDNT. I DROVE ALL IN , ABOUT 3 MILES, AND THE CAR STALLED 7 TIMES. WHILE IN THE DRIVE THROUGH, IT STALLED 3 ABD AT ONE POINT JERKED SO FAR I THOUGHT I WAS GOING TO HIT THE CAR IN FRONT OF ME. VEHICLE SPEED DOES NOT MATTER , AS IT WILL SLOWLY LOSE POWER AND TURN OFF. I WAS DRIVING LOCALLY ON A CITY STREET. MY BEST GUESS TO THIS PROBLEM WOULD BE SOMETHING RELATED TO THE EVAP SYSTEM, QUITE POSSIBLY THE PURGE VALVE BUT IM NOT 100% SURE BUT THIS SITUATION IS VERY UNSAFE, I HAVE 2 SMALL CHILDREN AND CANNOT DRIVE THIS VEHICLE. DURING MY TRIP THE SPEED WAS BETWEEN 20-45 MPH

NHTSA ID 11282838 · filed Nov 29, 2019

HOOD INSULATION MISSING OVERHEATING THE PAINT . BACK DOOR ALLOWS EMISSIONS FROM THE EXHAUST . ROOF PANEL DOES NOT FIT AT THE WINDSHIELD . PASSENGER DOORS SLAM TOO HARD. VENT AIR STRONG SMELL LIKE CARBON DIOXIDE. GAS TANK HOSES UNSECURED AND TOO CLOSE TO THE MOFFLER . NO ASHTRAY ..REAR CIGARRET LIGHTER ADAPTER DOES NOT WORK..LOUD POUNDING WITH THE REAR WINDOWS DOWN AT 40+ MIL;ES/HR. *AK

NHTSA ID 761479 · filed May 3, 2002

Too few reports in this category for a page of its own — they appear in the full complaint list.

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.

Elsewhere on this vehicle

Data sources

Data on this page last refreshed .