2002 Dodge Durango Other / unspecified Problems

IT STARTED WITH A SOFT BELL SOUND (E.G.LIKE WHEN YOU OPEN A DOOR), DOORS LOCKING AND UNLOCKING, SMALL LIGHT ON THE 4 X 4 KNOB GOING OFF AND ON, CONSOLE LIGHT TURNING ON AND OFF AND THE 4 X 4 SYSTEM WAS NOT WORKING. ALL ISSUES STARTED A COUPLE OF MONTHS PRIOR TO 1/7/14. IT WAS WORKED ON BY DODGE OF WOODBURY, NJ DURING THE 1/7/14 WEEK. NOW, (5/12/15) THERE IS A BELL SOUND AGAIN ON AND OFF. NOT SURE IF THE 4 X 4 IS WORKING SINCE I'VE HAD NO NEED TO USE IT. HOWEVER, THIS IS AN ELECTRICAL ISSUE THAT IS NOT GOING AWAY FULLY!

NHTSA ID

10716091

Incident

Jan 7, 2014

Mileage

139,995 mi

HAD TO MAKE A SUDDEN STOP AND ABS SYSTEM WAS DANGEROUSLY SLOW TO ENGAGE, RELEASE AND RE-ENGAGE. BRAKE PEDAL WENT ALL THE WAY DOWN TO THE FLOOR AND BARELY STOPPED BEFORE HITTING VEHICLE IN FRONT OF ME. HAVE REPLACE ALL CALIPERS AND PADS BOTH FRONT AND BACK. STILL HAVING PROBLEMS ...I DRIVE DAILY BACK AND FORTH TO WORK AND MOST OF THE TIME I HAVE TO START BRAKING WAY BEFORE I GET TO A STOP. *TR

NHTSA ID

10398103

Incident

Apr 2, 2011

Mileage

85,000 mi

WHILE DRIVING HOME ON MARCH 12, 2010 MY 2002 DODGE DURANGO SLT BEGAN TO OVERHEAT AND IT SHUT DOWN ON ME. I CALLED AND HAD MY CAR TOWED TO A MECHANIC WHO INSPECTED THE CAR. HE STATED THE ENGINE WILL NEED TO BE REPLACED DUE TO THE OIL SLUDGE WHICH CAUSED THE ENGINE TO OVERHEAT LEADING TO ENGINE FAILURE. PRIOR TO THIS INCIDENCE THE MAINTENANCE WAS WELL DONE AND THERE WAS NO SIGNALS WHICH WOULD HAVE ALARMED ME THAT A PROBLEM WAS OCCURRING. IT IS ALARMING TO ME SEE THOUSANDS OF OTHER CONSUMERS WHO HAS EXPERIENCED THE SAME PROBLEM WHICH GOES TO SHOW THAT MY INCIDENT WAS NO AN ISOLATED ONE. *TR

NHTSA ID

10324002

Incident

Mar 12, 2002

I HAVE A 2002 DODGE DURANGO. IT HAS REAR ANTILOCK BRAKES. I HAVE HAD NUMEROUS CLOSE CALLS IN HARD STOP SITUATIONS WHERE THE WHEELS LOCK UP AND THE VEHICLE SLIDES FORWARD. I HAVE TAKEN IT TO A BRAKE SPECIALIST WHO AGREED AFTER A TEST RIDE THERE WAS A SERIOUS PROBLEM BUT SAID I NEEDED TO GET THE DEALER INVOLVED. I HAVE TAKEN IT TO SEVERAL DODGE DEALERS OVER A PERIOD OF ABOUT FOUR YEARS. THEY HAVE MADE SEVERAL RECOMMENDATIONS TO WHICH I HAD THE SERVICE DONE AND IT MADE NO DIFFERENCE. NOW THEY KEEP TELLING ME THERE IS NOTHING WRONG. I GOT DODGE REGIONAL INVOLVED LAST YEAR. THEY TOLD ME TO TAKE IT BACK TO THE DEALER AND HAVE THEM CHECK IT OUT. THE DEALER SAID THAT THE ABS WAS ENGAGING EARLY BUT DID NOTHING TO CORRECT THE PROBLEM. I RECENTLY REACHED DODGE REGIONAL AGAIN. HE SAYS HE TALKED TO THE SERVICE MANAGER AT THE DEALERSHIP WHO TOLD HIM THEY RECOMMENDED THE ROTORS BE REPLACES AND I REFUSED. I TOLD HIM THAT WAS A LIE THAT I HAD THE ROTORS AND PADS REPLACED. DODGE REGIONAL SAID THERE WAS NOTHING HE COULD DO TO HELP. HE SAID THE SERVICE MANAGER RECOMMENDED I BRING THE CAR IN FOR INSPECTION AGAIN AT ANOTHER $90. I TOLD HIM I REFUSE TO KEEP PAYING THESE FEES TO HAVE THEM TELL ME THERE'S NOTHING WRONG. I THEN PUT IN A CALL TO THE SERVICE MANAGER AT THE DEALER AND LEFT HIM A DETAILED MESSAGE ASKING HIM TO PLEASE RETURN MY CALL. HE NEVER RETURNED MY CALL. I HAVE ATTEMPTED TO REACH DODGE REGIONAL FOR THE LAST FEW DAYS AND HIS PHONE JUST RINGS WITH NO VOICEMAIL PICKING UP. I AM OUT OF IDEAS AND PATIENCE. I LOVE MY VEHICLE BUT IT IS A SEVERE HAZARD. IT SEEMS AS THOUGH ONCE AGAIN NOTHING WILL HAPPEN UNTIL SOMEONE IS KILLED OR SERIOUSLY INJURED BEFORE ANYTHING GETS DONE. I HAVE PLENTY OF DOCUMENTATION WITH MY COMPLAINTS TO THE DEALERS AS BACKUP. I HOPE SOMEONE THERE CAN HELP ME GET THIS PROBLEM RESOLVED. BY THE WAY, I KNOW ANOTHER PERSON WHO HAS THE SAME YEAR DURANGO AS ME AND SHE COMPLAINS OF THE SAME PROBLEM. *TR

NHTSA ID

10318549

Incident

Apr 24, 2006

Mileage

55,036 mi

I JUST FOUND OUT TODAY THAT I WILL NEED TO INSTALL A COMPLETELY NEW SET OF FRONT WHEEL BEARINGS, TIE RODS AND BALL JOINTS AFTER FACTORY RECALL. ACCORDING TO REPAIR SHOP THEY INSTALLED THE SAME FAULTY COMPONENTS TO REPLACE THE ONES THAT WERE RECALLED. I WAS TOLD THEY SHOULD HAVE INSTALLED THE CORRECT UNITS WITH GREASE FITTINGS, THEY DID NOT. GOING TO COST $980.00 TO REPAIR. *TR

NHTSA ID

10314189

Incident

Feb 21, 2010

Mileage

124,314 mi

I AM MAKING A COMPLAINT ABOUT THE 2002 DODGE DURANGOS. THE OIL PRESSURE KEEPS GOING LOW AND NOW THE ENGINE HAS BLOWN. IT WAS NOT TIME FOR AN OIL CHANGE AND WE KEEP OUR OIL CHANGED AS WE ARE SUPPOSE TO. THIS WOULD BE THE SECOND ENGINE WE WOULD HAVE PUT IN THIS VEHICLE BUT THE FIRST TIME IT WAS STILL COVERED UNDER THE MANUFACTURES WARRANTY AND WAS PAID FOR BY THEM BUT NOW THE WARRANTY HAS EXPIRED. *TR

NHTSA ID

10299513

Incident

Dec 14, 2009

Mileage

125,000 mi

THE FRONT RIGHT WHEEL DETACHED FROM OUR 2002 DODGE DURANGO. STEERING WAS THEN UNRESPONSIVE. WE COLLIDED WITH CENTER CEMENT WALL AND OVERTURNED 2-3 TIMES. *TR

NHTSA ID

10235884

Incident

Jun 18, 2008

Mileage

58,000 mi

I HAVE HAD TO HAVE THE VACUUM HOSES REPLACED IN MY 2002 DODGE DURANGO 4 TIMES SINCE BUYING IT IN JULY OF 2003. THE CHECK ENGINE LIGHT COMES ON EVERY TIME. I HAVE COMPLAINED TO THE DEALERSHIP THAT HAS WORKED ON IT, BUT THEY DON'T SEEM TO CARE. I HAD ONE OF THE MECHANICS SAY THEY HAVE SEEN THE PROBLEM BEFORE WHEN I HAD HIM SHOW ME WHERE THE HOSES WERE LOCATED. THE HOSES WERE CRACKED AND LOOKED LIKE THEY HAD BEEN ON THE CAR FOR 10 YEARS OR MORE, BUT IN ACTUALLITY IT HAD ONLY BEEN MONTHS. EVERYTIME, I HAVE HAD TO PAY $75 TO HAVE THE HOSE REPLACED EVEN THOUGH I HAD THE EXTENDED WARRANTY. MY DURANGO IS NOW OUT OF WARRANTY AND THE CHECK ENGINE LIGHT CAME ON AGAIN. I WENT TO A PARTS STORE TO HAVE THEM HOOK UP TO THE COMPUTER TO GET THE ERROR CODE--VACUUM LEAK AGAIN. WHEN THE PARTS STORE GUY LOOKED UNDER THE HOOD TO GET THE RIGHT LENGTH OF HOSE TO GIVE ME(GOING TO CHANGE IT MYSELF AND NOT PAY TO HAVE IT FIXED), HE SAID IT HAD NOT EVEN BEEN REPLACED WITH VACUUM HOSE. INSTEAD, ONE WAS REPLACED WITH FUEL LINE HOSE AND THE OTHER REPLACED WITH TRANMISSION HOSE. THIS IS AN ONGOING PROBLEM THAT I HAVE HAD AND IT DOESN'T SEEM TO MATTER TO THEM. IT ISN'T A SERIOUS PROBLEM, BUT IS STILL A PROBLEM. IF THE HOSE IS DEGRADING THAT QUICKLY, IT MUST BE SUBMITTED TO HIGH TEMPERATURES WHICH COULD LEAD TO A BIG PROBLEM. *NM

NHTSA ID

10163262

Incident

Jun 28, 2006

THE REAR ALUMINUM RIM WAS LEAKING AIR FROM INSIDE TO OUTSIDE. DEALER STATED NEVER SEEN BEFORE, AND THE RIM HAD ONE YEAR WARRANTY.*AK

NHTSA ID

10048001

Incident

Nov 14, 2003

TWO MONTHS AGO, A NEW FRAME WAS INSTALLED ON MY 2002 DODGE DURANGO. ON SEPT. 14, 2003 MY DAUGHTER WAS IN AN ACCIDENT ON INTERSTATE 26 COMING TO MY HOME. SHE SAID THE CAR WENT OUT OF CONTROL AND SHE HIT THE CONCRETE WALL AND ENDED UP IN THE SIDE OF INTERSTATE. THE DRIVER SIDE OF THE AXLE LOOKS LIKE IT BROKE. THE TIRE HAS NOT BEEN FOUND YET WHICH HAS THE STUDS, HUB ETC. *JB

NHTSA ID

10039034

Incident

Sep 14, 2003

MAIN SUPPORT BRACKET ON FRONT FRAME OF VEHICLE WAS ONLY PARTLY WELDED FROM FACTORY. THIS HELD THE SUPPORT SUSPENSION ON VEHICLE. BEFORE IT BROKE I DID REPORT POSSIBLE FRONT END PROBLEM WITH THE DEALERSHIP. THEY SAID THERE WAS NO PROBLEM. THE VEHICLE BROKE DOWN OUT OF TOWN ON MAY 7 03. IT IS STILL BROKE. THEY SAID IT NEED A BRAND NEW FRAME FROM FACTORY. THIS VEHICLE ONLY HAS 31000 MILES ON IT. I HAVE ONLY PUT 2500 MILES ON VEHICLE SINCE I HAD IT. 2002 DURANGO. I FEEL THERE ARE MORE VEHICLES OUT THERE LIKE THIS.*AK

NHTSA ID

10025783

Incident

May 7, 2003

Mileage

31,000 mi