RoadVitals

2004 Fleetwood Jamboree

Recalls, owner-reported complaints, investigations and safety data

Data refreshed

Owner complaintsComplaints are reports submitted to NHTSA by owners and drivers. NHTSA does not verify most reports before publishing them, and a complaint does not establish that a defect exists. Volume is influenced by how many of a vehicle were sold, how long it has been on the road, and how much attention an issue has received.
2
Latest Jan 15, 2008
Safety recallsA safety recall is issued when a manufacturer or NHTSA determines that a vehicle has a safety-related defect or does not comply with a federal motor vehicle safety standard. Recall repairs are free. Whether a specific vehicle is covered depends on its VIN — a recall listed for a model year does not necessarily apply to every vehicle of that year.
4
Latest Jul 15, 2008
InvestigationsNHTSA opens an investigation to examine whether a safety defect may exist. An open investigation is not a determination that a defect exists, and many investigations close without a recall. Investigations can, however, lead to one.
1
Crash or fire reportedComplaints whose submitter recorded that a crash or a fire occurred. These are the reporter's own answers on the NHTSA form, not verified findings.
0

Overview

Our database contains 2 NHTSA owner-reported complaints for the 2004 Fleetwood Jamboree, most frequently naming the other / unspecified and body & structure categories. 4 safety recalls have been issued covering this model year; 1 NHTSA investigation names it; and 1 manufacturer communication is on file.

Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.

What owners report

Complaints grouped by the component NHTSA recorded

  • Other / unspecified266.7%
  • Body & structure133.3%

Percentages are of component mentions. A single complaint can name more than one component, so these do not sum to the total complaint count.

Safety recalls

4 campaigns cover this model year

Recalls apply to specific vehicles, not to every vehicle of a model year. Check your VIN with NHTSA or your manufacturer's dealer to confirm whether a recall affects your vehicle.

Check a VIN on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Jul 15, 2008
70,101 units potentially affected
The defect: FLEETWOOD IS RECALLING 70,101 MY 2003-2007 SOUTHWIND, PACE ARROW, BOUNDER, FLAIR, STORM, FIESTA, TERRA GAS CLASS A MOTOR HOMES; BOUNDER, DISCOVERY, PROVIDENCE, EXCURSION, EXPEDITION, REVOLUTION, AMERICAN EAGLE, AMERICAN HERITAGE, AMERICAN TRADITION DIESEL CLASS A MOTOR HOMES; JAMBOREE TIOGA CLASS C MOTOR HOMES; AND PROWLER, WILDERNESS, TERRY, MALLARD, PIONEER, PRIDE AND TRIUMPH CONVENTIONAL AND FIFTH WHEEL TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATORS MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
The remedy: FLEETWOOD IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Mar 19, 2007
167,096 units potentially affected
The defect: CERTAIN MOTOR HOMES AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR, MANUFACTURED BY THE DOMETIC CORPORATION, MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
The risk: RELEASE OF COOLANT UNDER CERTAIN CONDITIONS COULD IGNITE AND RESULT IN A FIRE.
The remedy: FLEETWOOD WILL BE WORKING WITH DOMETIC IN ORDER TO REPAIR THESE REFRIGERATORS (PLEASE SEE 06E076). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST YOU IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.View on NHTSA.gov

TRAILER HITCHES

Jul 20, 2004
8,969 units potentially affected
The defect: CERTAIN MOTOR HOMES EQUIPPED WITH DRAW TITE HITCH RECEIVERS MAY BE MISSING ONE OR MORE WELDS BETWEEN THE HITCH RECEIVER BOX AND THE BOTTOM SUPPORT PLATE.
The risk: THE WELDS COULD BREAK, ALLOWING THE HITCH RECEIVER BOX AND THE TOWED LOAD TO SEPARATE FROM THE TOWING VEHICLE, INCREASING THE RISK OF A CRASH.
The remedy: DEALERS WILL INSPECT AND REPLACE THE HITCH RECEIVER. THE RECALL IS EXPECTED TO BEGIN DURING AUGUST 2004. OWNERS SHOULD CONTACT FLEETWOOD AT 1-800-322-8216.
FLEETWOOD ENTERPRISES, INC.Manufacturer number 40715View on NHTSA.gov

Safety investigations

NHTSA inquiries naming this vehicle. An investigation is not a finding of a defect.

PE06005ClosedPreliminary Evaluation

INADVERTENT SLIDE-OUT EXTENSION MOVEMENT

Opened Jan 20, 2006
Closed May 2, 2006

THIS INVESTIGATION WAS OPENED BASED ON ODI'S RECEIPT OF A CONGRESSIONAL LETTER ON BEHALF OF A CONSTITUENT.THE CONSTITUENT REPORTED INCIDENTS WHERE THE SLIDE OUT ROOM OF HIS MOTOR HOME WOULD INADVERTENTLY MOVE (EXTEND) DURING HIGHWAY USE.ODI WAS CONCERNED THAT A FULLY EXTENDED SLIDE OUT WOULD DEGRADE THE VEHICLE'S DYNAMIC HANDLING CHARACTERISTICS AND/OR POSSIBLY IMPACT AN OBJECT OR ANOTHER VEHICLE, RESULTING IN A CRASH.ODI CONTACTED FLEETWOOD AND DISCOVERED THAT SLIDE OUT ROOMS WERE INSTALLED IN MOTOR HOMES, TRAVEL TRAILERS AND FOLDING TRAILERS. AS PART OF THE INVESTIGATION ODI VISITED A RV SHOW AND THE FLEETWOOD PAXINOS PLANT TO EXAMINE SLIDE OUTS IN VARIOUS NEW MAKE AND MODEL VEHICLES AND GAIN AN UNDERSTANDING OF HOW THE SYSTEMS WORK.DURING THE INVESTIGATION ODI LEARNED THAT THERE ARE TWO METHODS USED TO EXTEND SLIDE OUT ROOMS.SOME MANUFACTURERS USE HYDRAULIC SYSTEMS AND OTHERS, SUCH AS FLEETWOOD, USE AN ELECTRIC MOTOR. (CONTINUED ON PAGE 2)

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Recent owner complaints

Reports submitted to NHTSA, shown in the owner's own words

Body & structureOther / unspecified
Filed Jan 15, 2008

I OWN 3 JAMBOREE 29 FOOT CLASS C MOTORHOMES. ON AUGUST 22 2007 THE VEHICLE WAS TRAVELING WHEN THE GREY HOLDING TANK DROPPED OFF. THE TANK WAS THEN RUN OVER BY THE TRAILER WE WERE PULLING. BY THE TIME WE FOUND A SAFE PLACE TO PULL OVER WE FOUND THE TANK GONE WITH ONLY 2 OF THE 3 STRAPS THAT HOLD IT IN PLACE CONNECTED AND DRAGGING ON THE GROUND. WE RETURNED TO FIND ONLY THE 3RD STRAP, OR PARTS OF IT, AND A BLOCK OF WOOD THE MANUFACTURER HAD USED AS A SPACER. THIS WAS A CONCERN AS THE POLY TANK IS 2 BY 3 FEET AND THE METAL FRAME ABOUT THE SAME. THE SECOND INCIDENT HAD OCCURRED 3 WEEKS EARLIER ON A DIFFERENT COACH. WE FOUND WATER LEAKING FROM THE TANK CONNECTION TO THE DRAIN PIPE AS 2 OF THE 3 STRAPS HAD FAILED. THE TANK WAS SUPPORTED BY THE LONE 3RD STRAP AND THE DRAIN PIPE WITH WAS CRACKED AND LEAKING. THE 2 BROKEN STRAPS HAD FAILED WHERE THEY BEND THROUGH THE TUBING OF THE METAL FRAME. THE PROBLEM IS THAT THE METAL STRAPS RUB ON THE METAL FRAME AND OVER TIME WILL FAIL. THE 3RD VEHICLE IS ALSO A 2006 AND THE CONCERN ON THIS VEHICLE IS THAT THE TANK IS SPACED FROM THE BOTTOM OF THE VEHICLE BY A 6-7 INCH PLYWOOD BOX THAT HAS SLIPPED OUT OF POSITION WHICH MAY CAUSE THE TANK AND FRAME TO SWAY OR MOVE WHICH SILL CAUSE FRICTION WHERE THEY MEET THE STRAPS CAUSING THEM TO WEAKEN AND BREAK. THE 2004 IS STILL NOT REPAIRED AS I HAVE BEEN IN DISCUSSIONS WITH FLEETWOOD, THE MANUFACTURER ABOUT REPAIRING. IT IS CURRENTLY AT GIANT RV IN CORONA. THEY ARE NOT GOING TO ACCEPT ANY RESPONSIBILITY AS THEY STATE IT IS OUT OF WARRANTY AND WILL NOT ACCEPT THAT FAILURE OF STRAPPING IS DUE TO MISENGINEERING. THE COST TO REPAIR ARE AT $2400. WHY THIS IS A MANUFACTURER PROBLEM: THIS IS A DESIGN FLAW IN THAT A METAL STRAP RUBS AGAINST A METAL FRAME CAUSING WEAKENING OF THE STRAPS THAT WILL LEAD TO BREAKAGE. THE STRAPS ARE NOT DESIGNED TO BE TIGHTENED AND IF THEY ARE NOT INSTALLED PROPERLY, TOO LONG OR TOO SHORT, THEY WILL MOVE AND CAUSE WEAKENING AND FAILURE. *TR

NHTSA ID
10214890
Incident
Aug 22, 2006
Mileage
10 mi
Other / unspecified
Filed Aug 30, 2004

WHEN THE MOTORHOME WAS ORIGINALLY BUILT FLEETWOOD LEFT THE NUTS FOR THE COACH TO FRAME MOUNT BOLTS LOOSE. ONE BOLT AND NUT WAS OMITTED. I COMPLAINED TO THE SELLING DEALER THE WEEK AFTER THE COACH WAS PURCHASED THAT THERE SEEMED TO BE TOO MUCH NOISE IN THE COACH. I WAS TOLD NOTHING WAS WRONG. I AGAIN COMPLAINED IN JUNE THAT THE COACH SEEMED TO NOISEY INSIDE. BOTH TIMES I EXPLAINED THAT IT SEEMED AS THOUGH THE UPPER COACH BODY WAS SHIFTING WHILE DRIVING. WHEN I TOOK THE COACH IN ON JULY 24, 2004 THE SHOWER ENCLOSUE HAD WARPED AND THE NOISES HAD GOTTEN MORE SEVERE. IT IS AT THIS TIME THAT IT WAS FOUND THAT THE NUTS WERE LOOSE AND ONE BOLT WAS OMITTED. THE SEVICE MANAGER STATED THAT HE FELT THIS HAD CAUSE THE COACH FLOOR TO 'DELAMINATE". THE ONLY PROVIDED SOLUTION WAS TO REPLACE THE BOLT AND TIGHTEN THE NUTS. THIS CONDITION WAS ALLOWED TO EXIST FOR 1700 MILES. ALTHOUGH MY MOTORHOME "MAY" BE OK NOW, I HAVE NO WAY TO BE SURE. I ALSO AM CONCERNED HOW MANY MOTORHOMES THEY MAY HAVE PRODUCED WITH THIS CONDITION. I CONTINUE TO HAVE PROBLEMS WITH THE MOTORHOME RELATED TO "SHIFTING" OF CERTAIN COMPONENTS.*AK

NHTSA ID
10088851
Incident
Jul 24, 2004
Mileage
400 mi

Manufacturer communications

A bulletin sent by a manufacturer to its dealers. Not a recall, and repairs are not necessarily free.

0027

ELECTRICAL SYSTEM:12V/24V/48V BATTERY

CLASS C MAIN BATTERY RELAY HARNESS INSTALLATION - BATTERY ELECTRICAL DRAW DUE TO CERTAIN CIRCUITS THAT HAVE BEEN WIRED ACTIVATED OR ON ALL THE TIME. *NJ

Manufacturers file copies of the bulletins they send to dealers with NHTSA. These often describe diagnostic or repair procedures for a known condition. They are not recalls: repairs described in a bulletin are usually only free if the vehicle is still under warranty or the manufacturer has extended coverage.

Compare model years

Complaint and recall counts across every year of this model

Fleetwood Jamboree by model year
YearComplaintsRecallsInvestigationsIssue Index
2019010
2018040
2017020
2012100
2011010
2010020
2009050
2008260
2007020
2006030
2005021
2004Viewing241
2003241
2002121
2001420
2000430
1999142046.1
1998720
1997102043.9
1996010
1995200
1994210
1993100
1992100
1991500
1990300
1987100
1985010
1984110
1982200
1975010

Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers. Older model years have had longer for reports to accumulate.