Reports submitted to NHTSA by owners and drivers, shown in full
Data refreshed
Our database holds 260 NHTSA owner-reported complaints for the 1989 Ford Aerostar. Each one is a report filed by an owner or driver and published by NHTSA without most of them being verified. A complaint is not a confirmed defect, not a recall and not a manufacturer bulletin. Narratives are shown exactly as filed.
Complaints are reports submitted by owners and drivers to NHTSA. They are not verified and do not establish that a defect exists.
Showing 1–25 of 260 · page 1 of 11
MY FORD AEROSTAR CAUGHT FIRE LAST NIGHT FOR NO APPARENT REASON. MY DAUGHTER HAD RETURNED FROM SCHOOL AND PARKED IT IN THE DRIVEWAY. APPROXIMATELY 2 HOURS LATER, A NEIGHBOR RANG THE DOOR BELL AND FRANTICALLY SAID "YOUR VAN IS ON FIRE". WE CALLED 911 AND THE FIRE DEPARTMENT WAS THERE WITHIN 3 MINUTES TO PUT IT OUT. *JB
BRAKE LINE NEXT TO GAS TANK FAILED ON HIGHWAY, BRAKING ABILITY WAS GREATLY REDUCED. *JB
DT: THE CONTACT RECEIVED NHTSA RECALL 96V071000 CONCERNING THE IGNITION SWITCH. WHEN HE CONTACTED FORD, THEY COULD NOT FIND THE VIN. THIS STARTED A COUPLE OF MONTHS AGO. THE SWITCH STARTED TO COME APART, CAUSING THE VEHICLE NOT TO START. HE REPAIRED IT HIMSELF, AND IT IS CURRENTLY WORKING.*AK UPDATED 12/27/2005. *NM
THE CONSUMER STATED THAT BACK IN 1998 SHE HAD A ACCIDENT WITH HER FORD AEROSTAR. SHE STATED THAT WHEN SHE PULLED INTO A PARKING SPACE AND HIT THE BRAKES, THE VEHICLE SURGED FORWARD AND HIT A BUILDING. SHE SAID SHE HAD THE VEHICLE TOWED TO THE DEALER WHO STATED THAT THEY THOUGHT THE PROBLEM WAS A FAULTY IDLE AIR CONTROL. SHE SAID IT WAS REPAIRED AND SHE TOOK THE PART AND SENT IT TO THE MANUFACTURER. NOW THE PROBLEM HAS COME UP AGAIN AND SHE WAS ASKED TO BE A WITNESS, BECAUSE SOMEONE WAS KILLED, WHEN THEIR VEHICLE DID THE SAME THING. *JB IT WAS DETERMINED THAT THE THROTTLE AIR BY PASS VALVE ASSEMBLY WAS NOT ONE OF FORD'S PARTS.
NHTSA RECALL 98V190000 CONCERNING FUEL SYSTEM STORAGE TANK ASSEMBLY: CONSUMER INTERMITTENTLY SMELLED A STRONG ODOR OF GASOLINE ON THE OUTSIDE OF THE VEHICLE. T CONSUMER EXAMINED THE GAS TANK AND FOUND THAT FUEL WAS LEAKING FROM THE TOP OF THE TANK WHEN IT WAS FULL. MANUFACTURER CLAIMED THAT THIS VEHICLE WAS NOT A PART OF THE RECALL.*AK
THE MANUFACTURER WAS REFUSING TO HONOR RECALL 98V190000 FOR FUEL TANK CRACKS BECAUSE THE WARRANTY PERIOD ENDED. *AK
WE OWE A 1989 FORD AEROSTAR MINI-VAN THE LONG EDITION. WE HAVE HAD IT A LITTLE OVER YEAR. WE HAVE BEEN HAVING A SERIOUS PROBLEM WITH THIS VECHICLE STALLING WHEN DRIVING ON THE HIGHWAY TO AND FROM WORK. IT HAPPENS A LOT MORE OFTEN WHEN IT IS COLD AS OPPOSED TO WHEN IT IS WARMER. *JB
CONSUMER STATES THAT THERE IS A CRACK IN THE FUEL TANK WHICH IS NOT ALLOWING THE CONSUMER TO FILL UP A FULL TANK OF GAS. CONTACTED DEALER AND THE DEALER STATED THAT THE WARRENTY PERIOD FOR THE RECALL HAS EXPIRED. MR
ON JULY 2, 2002 THE TREAD CAME OFF THE TIRE WHILE ON THE FREEWAY. THE TIRE HAD 49,000 MILES ON IT AND IT WAS WARRANTIED FOR 80,000. IT CAUSED $2,700 IN DAMAGE. BRIDGESTONE CLAIMS THE TIRE WAS OPERATED W/ LOW AIR PRESSURE, THIS IS NOT TRUE! THE FRONT TIRES WERE REPLACED BY PEP BOYS 6 MONTHS PRIOR DUE TO TREAD SEPARATION. I AM HAVING BRIDGESTONE SEND ME THE TIRE BACK. I DO HAVE PHOTOS OF THE TIRE AND VAN DAMAGE. TS
CONSUMER NOTICED GAS LEAK IN TANK.*AK
CONSUMER STATES ENGINE WAS ON AND IN THE PARK POSITION, CONSUMER PRESSED BRAKE TO PUT VEHICLE INTO REVERSE AND VEHICLE TOOK OFF IN REVERSE. CONSUMER STATES VEHICLE HIT TWO PARKED CARS AND WAS TOTALLED. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
TODAY MY WIFE WAS DRIVING OUR 1989 AEROSTAR AND SHE HAD THE ACCELERATOR GO DOWN UNDER HER FOOT BY IT'S SELF FOR NO PERCIEVED REASON. SO I STARTED TO LOOK ON INTERNET TO SEE IF ANYONE ELSE HAD THIS PROBLEM. DEALER CLAIMS NEVER HEARD OF IT! IT SEEMS LIKE I REMEMBERED WATCHING 20/20 OR THAT CANADIAN PROGRAM AND THEY REPORTING ABOUT FORD CRUISE CONTROLS HAVING POWER ON AT ALL TIME AND THAT MOISTER PRESENT AT WIRE HARNESS PLUG THAT CONNECTS THOUGH FIRE WALL COULD CAUSE CRUISE CONTROL TO SUDDEN ACCELLERATE. *AK
THE VEHICLE WAS PARKED FOR APPROXIMATELY 30 MINUTES. IT HAD BEEN RUNNING PERFECTLY WELL. I NOTICED A MINOR TRIPLE CLICK NOISE WHEN I TURNED OFF THE IGNITION BUT DIDN'T THINK MUCH OF ANYTHING OF IT. AFTER SITTING OFF FOR 30-45 MINUTES, THE VEHICLE WAS IN FLAMES HAVING STARTED FROM SOMEWHERE IN THE FRONT OF THE VEHICLE. THIS APPEARS TO BE CONSISTENT WITH REPORTS OF THE IGNITION SWITCH ISSUE. WE WERE NOT AWARE OF THE RECALL PRIOR TO LOOKING FOR IT AFTER OUR VEHICLE WAS DESTROYED. FIREMEN INDICATE THAT THE FIRE STARTED IN THE FRONT PART OF THE VEHICLE, BUT THEY COULD NOT DETERMINE WHY DUE TO THE EXTENT OF THE DAMAGE. BEST WAY TO CONTACT ME IS VIA CELLPHONE AT 706-399-7825.*AK
RECAL 96 V 071 000/ ELECTRICAL IGNITION SYSTEM: AFTER STARTING VEHICLE, ENGINE RACES AND VEHICLE OVERHEATS AND SMOKES. HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN RECALL. *AK THE MOTOR CONTINUE TO RUN AFTER THE IGNITION WAS TURNED OFF AND THE KEY WAS REMOVED. *YH
WHEN I WENT TO FILL UP WITH GAS, THE ATTENDANT CAUGHT MY ATTENTION AS I WAS ABOUT TO DRIVE OFF. A RIVER OF GASOLINE WAS POURING FROM BENEATH MY VAN. I TOOK IT TO MY MECHANIC WHO FOUND THE TANK HAD SPLIT ALONG THE SEAM WHERE THE TWO HALVES OF THE PLASTIC INJECTION MOULDINGS ARE JOINED TOGETHER. SINCE THIS INCIDENT I HAVE HAD AN IDENTICAL FAILURE ON MY OTHER VEHICLE OF THE SAME YEAR AND MODEL. I THINK FROM THIS, THAT IT'S PRETTY CLEAR THERE IS LIKELY TO BE A DESIGN OR MANUFACTURING FAULT IN THE GAS TANKS OF AEROSTAR VANS. NOTE, THE TANK ON ONE VEHICLE IS THE 16 GALLON VERSION, THE OTHER ONE IS THE LARGER 20 GALLON TYPE. SAME TYPE OF SPLIT OCCURRED ON EACH. I REGARD THIS AS A SERIOUS, LIFE-THREATENING FAULT. PLEASE NOTE MY ADDRESS DETAILS ARE FOR MEXICO, MY PHONE NUMBER IS [XXX] AND MY EMAIL IS [XXX]. *AK PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
THE ALTERNATOR FAILED SHORT CIRCUIT. MASSIVE AMOUNTS OF CURRENT PASSED FROM THE BATTERY THROUGH THE ALTERNATOR, WHICH BURST INTO FLAMES. THE FAULT CAUSED THE ENGINE TO STALL DUE TO LACK OF IGNITION AND IT WAS EXTREMELY DIFFICULT TO STEER AND STOP THE VEHICLE AS A RESULT OF LOSS OF POWER STEERING AND POWER BRAKES. SMOKE WAS POURING FROM THE FRONT OF THE VEHICLE. WHEN I MANAGED TO STOP AND OPEN THE HOOD, THE ALTERNATOR, WHICH WAS GLOWING RED INSIDE, BURST INTO FLAMES AND SET FIRE TO CABLES AND RUBBER HOSES AROUND IT. I RECEIVED BURNS TO MY HANDS TRYING TO PUT THE FIRE OUT. LUCKY FOR ME ANOTHER MOTORIST STOPPED AND HE HAD AN EXTINGUISHER. I HAVE NOW HAD TWO FIRES OF THIS TYPE, ONE ON EACH OF MY VEHICLES. YESTERDAY I WENT TO AN ALTERNATOR REMANUFACTURING COMPANY HERE IN MONTERREY, AND THE MANGER TOLD ME THAT HE HAS HAD FIVE ENGINE BAY FIRES IN AEROSTAR MINIVANS IN RECENT MONTHS. IN THE 'GOOD OLD DAYS' UNDERSTAND THERE WAS A FUSIBLE LINK BETWEEN THE ALTERNATOR CHARGING LINE AND THE BATTERY + TERMINAL. THERE SHOULD BE A FUSE IN THIS CIRCUIT BECAUSE IT IS CONNECTED DIRECTLY TO THE BATTERY!! NOT ONLY IS THE FIRE A VERY SERIOUS PROBLEM, BUT THERE IS A SERIOUS RISK IN THE EVENT OF THIS FAULT, THAT THE OVERLOAD ON THE BATTERY WILL CAUSE IT TO BURST, SHOWERING EVERYTHING AND EVERYONE AROUND IT WITH HOT SULFURIC ACID. PLEASE NOTE ALTHOUGH THE VEHICLE WAS PURCHASED IN THE USA I AM CURRENTLY LIVING IN MONTERREY, MEXICO. MY PHONE IS 01152-8-349-7152 AND EMAIL IS [email protected]. *AK
ALTERNATOR CONNECTORS CAUGHT ON FIRE. DEALER HAS YET TO BE CONTACTED. PLEASE PROVIDE FURTHER DETAILS.*AK
MASTERCYLINDER LEAKING, RESULTING IN BRAKE FAILURE, THE DATE OF THIS AEROSTAR FALL RIGHT IN THE MIDDLE OF THE RECALL.
THE FRONT OF THE HOOD WAS ON FIRE AND INSIDE OF THE DASHBOARD WAS ON FIRE TOO.
WHEN YOU TURNTHE KEY ON. THE IGNITION IS STUCK ON. THE ONLY WAY TO GET IT TO GO OFF, IS TO GET UNDER THE HOOD AND DIS INGAGE THE BATTERY TERMINAL. THIS CAR IS A 5 SPEED TRANSMISSION. HAVE CONTACTED OTHER OWNER AND THEY HAVE STATED THAT THEIRS HAVE TOO. HAVE INCOURAGED THEM TO CONTACT YOU TOO. AND THE DEALER.*AK
RIGHT REAR TREAD SEPARATION ON INTERSTATE CAUSING LOSS OF CONTROL OF MINIVAN. AEROSTAR ROLLS OVER AND EJECTS THIRD SEAT PASSENGER CAUSING SERIOUS INJURIES. *AK (DOT NUMBER: U9T9B6H018 TIRESIZE: 205/70R14)
I WOULD LIKE MY 5 YEAR OLD SON TO BE SAFE IN THE BACK OF MY VAN. THE ONLY PROBLEM IS I ONLY HAVE LAP BELTS IN THE BACK. I NEED SHOULDER HARNESS BELTS FOR HIM TO BE SAFE IN HIS BOOSTER SEAT. I CONTACTED A FORD DEALERSHIP ABOUT HAVING IT INSTALLED. THEY WANTED AN OUTRAGEOUS AMOUNT OF MONEY TO PUT ONE IN. CAN ANYBODY HELP ME WHITH THIS?*AK
ANOTHER VEHICLE HIT THE CONSUMER'S VEHICLE ON THE DRIVER'S SIDE AT ABOUT 30 MPH CAUSING THE VEHICLE TO ROLL ONTO IT'S RIGHT SIDE AND SLIDE ABOUT A FOOT OR TWO. NLM
STRUCTURE PROBLEMS
FUEL TANK HAS DEVELOPED CRACKS. WHEN FILLING TANK PASSENGER COMPARTMENT FILLS UP WITH FUMES FROM GAS. THERE IS CURRENTLY A RECALL FOR THIS, BUT THIS VEHICLE IS NOT COVERED. *AK
Higher-selling and older vehicles accumulate more reports. Counts are not failure rates and are not directly comparable between vehicles that sold in very different numbers.
Categories with enough reports to have a page of their own
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