2013 Ford Edge Interior & seats Problems

On Dec 11, 2025, the driver’s heated seat in my 2013 Ford Edge overheated within minutes of activation, causing first- and second-degree burns to the occupant. The vehicle was inspected on March 18, 2026 and escalated for management review, but the manufacturer failed to provide the promised follow-up by March 26, 2026, and the defect remains unresolved, posing an ongoing risk of injury. No problems prior to ever using the heated seats.

NHTSA ID

11731909

Incident

Dec 11, 2025

The contact called on behalf of her son who owns a 2013 Ford Edge. The contact stated that her son noticed that while driving at an undisclosed speed, the door sensor alarm activated and failed to turn off, with the door ajar roof light remaining illuminated. The contact stated that while driving at various speeds and depressing the brake pedal there was an abnormal hissing sound coming from the brake pedal. The contact stated that the brake pedal occasionally was hard while being depressed. The vehicle was taken to a local dealer to be diagnosed. The contact was informed that the driver’s side door sensor and the brake booster needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.

NHTSA ID

11630146

Incident

Nov 4, 2024

Mileage

95,000 mi

The contact owns a 2013 Ford Edge. The contact stated while starting the vehicle, the messages that the front driver's side door was ajar, and to shift to park(P) were displayed. The contact stated that upon slamming the front driver's side door several times, the vehicle responded as needed. The vehicle was taken to an independent mechanic, where the contact was informed that the failure could be related to the door latch assembly or to the electrical wiring. The vehicle was not diagnosed or repaired. The dealer was not contacted. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The failure mileage was approximately 171,000.

NHTSA ID

11615206

Incident

Sep 4, 2024

Mileage

171,000 mi

The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, the door-ajar warning light illuminated, after which the message, "Please Shift to Park" was displayed. The contact also stated that the interior lights remained illuminated continuously, greatly reducing nighttime visibility due to interior light reflections. The vehicle was taken to the dealer, who diagnosed a failure with the door switch. The vehicle was not repaired. After investigating the failure, the contact related the failure to Customer Satisfaction Program: 19N09. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 56,000.

NHTSA ID

11611683

Incident

Aug 29, 2024

Mileage

56,000 mi

The contact owns a 2013 Ford Edge. The contact stated while driving 35 MPH, the door ajar warning light illuminated while none of the doors were opened. The contact stated that the failure persisted, causing the interior lights to remain illuminated while the vehicle was parked and turned off. The contact stated that the interior lights turned off after the battery was disconnected. The vehicle was taken to an independent mechanic, but the vehicle could not be diagnosed. The vehicle was not repaired. The dealer was notified of the failure and informed the contact that the vehicle was not covered under an unknown recall. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 158,000.

NHTSA ID

11588008

Incident

Apr 19, 2024

Mileage

158,000 mi

The rear driver side door Ajar light well come on when the door is closed and not making my doom lights come off and stay on and running down my battery

NHTSA ID

11571248

Incident

Feb 10, 2024

The contact owns a 2013 Ford Edge. The contact stated that upon entering the vehicle, she became aware that the driver's side door had not latched properly. Upon entering the vehicle, the contact observed that the ABS warning light was illuminated on the instrument panel. The vehicle was taken to an independent mechanic, who determined that the front brake rotors were cracked. Additionally, the vehicle was diagnosed with a door check arm failure. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Action Number: PE16012 (Latches, Locks, Linkages, Interior Lighting). The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 100,000.

NHTSA ID

11567762

Incident

Jan 25, 2024

Mileage

100,000 mi

The contact owns a 2013 Ford Edge. The contact stated that while operating the vehicle, the door ajar message was displayed. The contact stated that the front and rear driver’s side doors were unsecured. During the failure, the car alarm activated, and the interior dome light remained illuminated. The cause of the failure was not yet determined. The manufacturer was notified of the failure, but no assistance was provided. The local dealer was not contacted. The failure mileage was 88,000.

NHTSA ID

11519217

Incident

Jan 15, 2023

Mileage

88,000 mi

The contact owns a 2013 Ford Edge. The contact stated that the dashboard was cracked nearby the passenger's side air bag compartment. The vehicle was taken to the dealer, where it was determined that the dashboard needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 178,000.

NHTSA ID

11511724

Incident

Mar 13, 2023

Mileage

178,000 mi

Driver door closed sensor malfunctioning. Can’t get to go off so not sure if door is actually closed or not

NHTSA ID

11503989

Incident

Jan 4, 2023

My issue is that there is a door ajar alarm that I brought my vehicle into the dealer to fix. With this alarm you are unable to lock your doors while inside the vehicle. Someone tried to steal our vehicle from us with us inside, just walked up and opened the door. The attempt was unsuccessful and we got away but it had me thinking that if we had small children in our vehicle, they could easily open the door and fall out. The dealer said this is a known issue and it would cost over $500 to fix but recommended NOT fixing it because it would just happen again, it's a bad part/design they said. I did call Ford Motor Company and they advised me to report this to you so I'm reporting this before someone gets killed from this known issue.

NHTSA ID

11495912

Incident

Nov 25, 2022

The contact owns a 2013 Ford Edge. The contact stated that while starting the vehicle or driving at various speeds, the door ajar warning light illuminated the rear passenger’s side door on multiple occasions. The contact stated that after closing the door, an audible alarm was heard, and the door ajar warning light remained illuminated. Additionally, the contact stated that the interior light remained illuminated after the vehicle was turned off, leading to the battery being drained. An independent mechanic went to the residence to replace the battery. The vehicle was then taken to a local dealer and the rear passenger’s side door latch was replaced. The vehicle was repaired; however, the failure recurred. The door ajar alarm and warning light was illuminated for the rear passenger’s door and later caused the battery to drain again. An independent mechanic went to the residence and the battery was replaced. The vehicle was then taken back to the local dealer where the door latch was replaced again. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.

NHTSA ID

11489261

Incident

Feb 1, 2019

2013 FORD EDGE. CONSUMER WRITES IN REGARDS TO A DEFECTIVE DOOR SWITCH ON VEHICLE. THE CONSUMER STATED THE THE DOOR AJAR LIGHT CONTINUOUSLY BLINKS. THE DEALER STATED THE VEHICLE WAS 8 YEARS OLD AND COULD NOT BE COVERED. THE CONSUMER STATED THE PAST RECALL SHOULD BE HONORED.

NHTSA ID

11432306

Incident

Sep 9, 2021

Door switch problem -even when all doors are shut ,control panel is telling you a door is ajared -interior light stays on --can not lock car with remote --because it thinks door is open . if I try to lock my doors when I try to drive doors will not lock-safety issue right there. now I was informed by ford in January 2020 for the first time about this customer satisfaction problem as they called it . At this time the problem did not happen that often and the covid virus problem had keep us at home . when we were able to go out safely I brought car to my dealership and showed the paper work and the service dept said it is not covered anymore and I would have to pay $500.00 approximately. I called Ford from there and they would not give the ok on fixing it, where they would be able to do while I was there for regular maintenance. I advised them that I was only informed by that one letter in 2020. I have been having them do my service since I bought car in 2013 and nothing was ever mentioned about this problem . and now problem with door is continuous and I feel it should be taken care of by Ford. You have my vin # please have someone get back to me on what I should do to have this repaired by Ford.

NHTSA ID

11429141

Incident

Jan 9, 2020

DRIVER'S SEAT BEGAN TO ROCK BACK AND FORTH WITH VEHICLE MOTION. SEAT IS POWER WITH MEMORY. DEALER STATES THAT ITS A KNOWN ISSUE WITH NO RECALL OR TSB. QUOTED $1600 FOR REPLACEMENT. SEAT HAS NOW BEGAN TO MOVE FORWARD UNDER BRAKING CONDITIONS, AND AFT UNDER ACCELERATION. THIS IS AN UNSAFE CONDITION THAT COULD BE A MAJOR CONTRIBUTING FACTOR TO AN ACCIDENT. UPON INSPECTION OF THE SEAT TRACK, THE GUIDE RAILS HAVE BEGAN SEPERATING AND HAVE BECOME LOOSE.

NHTSA ID

11389075

Incident

Oct 17, 2019

Mileage

81,000 mi

I CANNOT SAFELY DRIVE AT NIGHT BECAUSE THE DOME LIGHT DOES NOT TURN OFF WHILE THE DOOR AJAR ALARM IS ON. MY DOORS DO NOT LOCK WHILE OPERATING THE VEHICLE WHILE THIS SHOWS THE DOOR IS AJAR. MY DOME LIGHT STAYS ON FOR 10+ MINUTES EVERY TIME I OPEN OR CLOSE THE DOOR. THE CONSUMER STATED THE FRONT LEFT DOOR HAD THE SAME FAILURE BUT, WAS REPAIRED UNDER RECALL. THE MANUFACTURER WOULD NOT COVER THE COST OF REPAIRS FOR THE REAR LEFT PASSENGER DOOR AS IT WAS NOT A PART OF THE RECALL. *JS *JS*JS *JS *JS

NHTSA ID

11343412

Incident

Jan 1, 2020

Mileage

103,091 mi

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT AND REAR DOORS AND PASSENGER'S SIDE FRONT DOOR LATCHES WERE DEFECTIVE. THE CONTACT STATED THAT THE LATCHES FAILED TO SECURELY LOCK. THE DOOR AJAR WARNING LIGHT OPERATED AS INTENDED. THE VEHICLE WAS TAKEN TO LONG-LEWIS FORD LINCOLN (2800 WOODWARD AVE, MUSCLE SHOALS, AL 35661) WHERE THE VEHICLE WAS REPAIRED OUT OF POCKET. THE CONTACT THEN RECEIVED A LETTER FROM THE MANUFACTURER WHICH ACKNOWLEDGED THE DEFECT BUT ONLY TO THE DRIVER'S FRONT DOOR. THE CONTACT WAS INFORMED THAT DOOR LATCH WOULD BE REPAIRED UNDER WARRANTY. THE CONTACT WAS REIMBURSED FOR THE DRIVER'S FRONT DOOR LATCH REPAIR HOWEVER, THE MANUFACTURER DECLINED TO ACKNOWLEDGE A DEFECT TO THE PASSENGER'S SIDE DOORS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE CONTACT WAS INFORMED THAT THERE WERE NO OTHER RECALLS ON THE VEHICLE. THE MANUFACTURER REFERRED THE CONTACT TO NHTSA FOR ASSISTANCE. THE VEHICLE'S OTHER 2 DOORS WERE NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.*DT*JB

NHTSA ID

11337650

Incident

Jul 1, 2015

TL* THE CONTACT OWNS A 2013 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR COMING FROM THE FUEL TANK. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. AN INDEPENDENT MECHANIC CONFIRMED A FUEL LEAK AND FUEL EVAP FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.*DT*JB

NHTSA ID

11318222

Incident

Oct 1, 2019

Mileage

120,000 mi

SEAT REAL EASE FOR REAR SEATS DOESN'T WORK. READING FORUMS MULTIPLE PEOPLE HAVE ISSUE AND THE FIX REQUIRES REMOVING SEATS AND REPLACING THE CABLE ON THE RELEASE MECHANISM. DUE TO SAFETY CONCERNS I DIDN'T WANT TO REMOVE AND REPLACE SEAT BY MYSELF.

NHTSA ID

11300337

Incident

Sep 1, 2019

Mileage

60,000 mi

DRIVERS SEAT ROCKS BACKWARDS ABOUT 5 INCHES UPON ACCELERATION AND ROCKS FORWARD WHEN STOPPING. WHEN IT ROCKS BACKWARDS YOU FEEL AS IF THE SEAT IS GOING TO GO OVER BACKWARDS AND YOU PANIC FOR A SECOND BEFORE RECOVERING. THIS IS GOING TO CAUSE AN ACCIDENT. THIS IS A COMMON PROBLEM WITH FORD EDGE DRIVER SEATS.

NHTSA ID

11246731

Incident

Aug 23, 2019

Mileage

115,000 mi

PASSENGER DOOR AJAR LIGHT COMES ON WHEN DOOR IS SHUT. THE DOORS WILL NOT STAY LOCKED BECAUSE OF THIS. UNSAFE TO STOP AT LIGHT OR PARKING AS ANYONE CAN OPEN THE PASSENGER DOOR AND GET IN. DRIVER SIDE DOOR AJAR FIXED UNDER EXTENDED WARRANTY YRS AGO- SAME ISSUE NOW AGAIN. DRIVER POWER SEAT ROCKS BACKWARDS WHEN GETTING IN OR IF SOLID STOPS- VERY UNSAFE AS YOU ARE NOT IN CONTROL OF CAR WHEN IT'S ROCKING- FEARFUL THAT IT WILL BRAKE LOOSE. QUOTE FROM DEALER WAS $1600! I PAID EXTRA WHEN BUYING CAR FOR LEATHER AND POWER SEATS- THEY SHOULD NOT BREAK AND SHOULD BE COVERED BY FORD

NHTSA ID

11240985

Incident

Jan 1, 2019

Mileage

129,000 mi

THE DRIVER'S SEAT ROCKS WHEN ACCELERATING OR BRAKING, AS IF IT HAS COME LOOSE. I HAVE TAKEN CAR TO MY MECHANIC TO HAVE IT REPAIRED, HE SAYS THERE IS NOTHING LOOSE FOR HIM TO TIGHTEN. HAS BEEN DOING THIS FOR THE LAST SEVERAL MONTHS.

NHTSA ID

11234755

Incident

Mar 11, 2019

Mileage

62,000 mi

WHILE BRAKING THE DRIVER'S SEAT ROCKS BACK AND FORTH.

NHTSA ID

11191532

Incident

Jan 16, 2019

Mileage

86,000 mi

TL* THE CONTACT OWNS A 2013 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS OR WHILE THE VEHICLE WAS STATIONARY, THERE WAS A STRONG ODOR OF FUEL DETECTED INSIDE THE VEHICLE AND THE IGNITION FUEL WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE PASSENGER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN THE DOOR WAS COMPLETELY CLOSED. FURTHERMORE, THE PASSENGER DOOR DID NOT LOCK. THE VEHICLE WAS TAKEN TO JORDAN FORD (13010 I-35, LIVE OAK, TX 78233, (210) 653-3673) WHERE IT WAS DIAGNOSED THAT THE FUEL LINE NEEDED TO BE REPLACED BEFORE IT CAUGHT FIRE. ALSO, THE HALF SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V002000 (FUEL SYSTEM, GASOLINE). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 115,000.

NHTSA ID

11189906

Incident

Feb 11, 2019

Mileage

115,000 mi

DRIVER SEAT ROCKS BACK AND FORTH WHEN ACCELERATING AND BRAKING. IT HAS BEEN DOING THIS PERIODICALLY FOR THE PAST YEAR. SEEMS TO BE A REGULAR COMPLAINT FOR THIS VEHICLE BUT THERE IS NOT A RECALL.

NHTSA ID

11182205

Incident

Feb 24, 2019

Mileage

75,000 mi